PM_ISI_Consolidated_Support_TO_0002_(20151218).pdf

Exhibit C Task Order 0002

Performance Work Statement

For

Program Manager (PM) Information Systems & Infrastructure (IS&I)

Program Management Office (PMO) Support

1. Scope: The scope of this effort is to deliver portfolio management and analytic support, administrative and operations support, and core competency support within the areas of Program

Management, Logistics, Engineering, Contracts, and Financial Management within the Program

Manager, Information Systems & Infrastructure (PM IS&I) program management office (PMO). The requirements identified in this PWS will provide support to the following tiers of the PM IS&I organization:

- Tier 0: PM, Deputy Program Manager (DPM), and Assistant Program Managers (APMs).

These are the leadership roles within PM IS&I.

- Tier 1: There are five (5) PdM offices in PM IS&I: Emergency Response Systems (ERS), Marine Corps Network and Infrastructure Services (MCNIS), Total Force Information

Technology Systems (TFITS), Information Technology Strategic Sourcing Initiatives

(ITSS), and Marine Corps Enterprise Information Technology Services (MCEITS). Each

Tier 1 consists of a Product Manager (PdM), Deputy Product Manager (DPdM), and functional area Competency Leads. These are the leadership roles within each of the five individual PdM offices, reporting to the higher PM-110 Tier 0 level.

- Tier 2: Twenty-two (22) PdM office Portfolio Managers, overseeing PdM office

Acquisition and Portfolio Management.

- Tier 3: PdM office Project Officers, managing Project-level Applications/Systems within the overarching Tier 2 structure.

2. Purpose: This Task Order establishes the support required to conduct a thorough analysis of the current PMM-110 organizational structure and portfolio alignment of programs and projects within the program office and develop recommendations for strategic planning and procurement. The

Contractor shall provide a current technology assessment and organizational analysis to develop a comprehensive strategic technology management plan and roadmap. These artifacts will be used to support future planning and organizational changes and provide the tools and recommendations necessary to improve PMM-110’s posture in order to more effectively and efficiently support United

States Marine Corps stakeholders.

3. Contract/Program Management

3.1. Contract and program management requirements are addressed and covered within the scope of

Task Order 0001.

4. Types of Support

4.1. Tier 0 Support (Program Management Office Level Support)

4.1.1. Strategic Planning & Technical Studies: PM IS&I requires technical expertise to support strategic planning and portfolio management efforts. These efforts require short term access to subject matter experts (SMEs) to conduct technical studies and provide recommendations and guidance to the support the development and execution of United

States Marine Corps (USMC) IT objectives. The Contractor shall provide access to subject matter experts (SME) in critical technology areas that are able to provide insight and recommendations specific to ongoing Marine Corps and IS&I initiatives at the IT professional level. The Contractor shall provide unlimited access to technical research and unmetered analyst inquiries for your technical team. Supplemental technical support is required across a wide range of technical and professional needs, to include:

- Application Platforms & Development

- Mobility support specific to the DoD

- Deployment and Management of Cloud Computing Services

- Security & Risk Management

- Data Center Management and Optimization

- Data Management

- Identity & Access Management

- Content & Collaboration

- Professional Effectiveness

The Contractor shall leverage research in the development of strategic plans and technical studies that provide advice on how to deploy specific IT related programs for information technology and data center staff. Requested deliverables shall include IT architecture documents that focus on application platforms, collaboration and content, cloud computing platforms and approaches, data management, data center management and optimization, identity management, mobility support within the DoD, security and risk management.

0006: Strategic Planning/Technical Studies Analysis and Reports

(Organizational Analysis/Technical Assessment/Information Technology Roadmap)

0007: Strategic Planning/Technical Studies Summary & Recommendations Briefings

4.1.1.1. Organizational Analysis:

The Contractor shall provide the technical subject matter expertise to develop an organizational analysis that identifies and defines key challenges facing the organization with regard to organizational boundaries that inhibit the program office from responding to stakeholder requirements with the desired speed and flexibility. The scope of this assessment is to identify structural barriers and competency or personnel distribution disparities that reside within the program office.

The Contractor shall provide the analysis in the form of a formal deliverable report that provides recommendations and proposed courses of action for the

Program Manager’s consideration of internal processes, structural realignment, and competency distribution in relation to improving responsiveness to stakeholder requirements. The resulting analysis should provide sufficient detail to identify organizational challenges at each tier of the program office.

4.1.1.2. Technology Assessment:

The Contractor shall provide the technical subject matter expertise to evaluate current systems and infrastructure that support the PMM-110 program office.

The Contractor shall deliver a final report that summarizes identified gaps in data, technology, process, and capabilities within the program office and outline recommendations and courses of action that support the program office’s ability to meet future forecasted requirements. The final report shall encompass current and future operations, and include detailed analysis of supportability and sustainment planning.

4.1.1.3. Information Technology Roadmap:

The Contractor shall provide the technical subject matter expertise to develop a

PMM-110 Information Technology Roadmap to support program office strategic planning objectives. The Contractor shall provide an Information

Technology Roadmap that outlines the most ideal path forward to meet current and future operational requirements, taking into account resource constraints and challenges associated with the management and maintenance of IT systems, infrastructure, and applications within the current USMC information technology environment.

The Contractor shall develop the Information Technology Roadmap based upon review and analysis of currently available architecture documentation, internal business processes, historical data associated with application and infrastructure life cycle costs and technical refresh efforts.

The Contractor shall provide final recommendations informed by the

Organizational Analysis and Technology Assessment in order for the Program

Offices to implement changes intended to increase the flexibility, speed, and responsiveness necessary to meet stakeholder requirements within the current challenging and constantly evolving IT acquisition environment.

4.2. Reserved

4.3. Reserved

4.4. Reserved

5. Facilities, Other Direct Costs (ODCs), and Travel Requirements: Work efforts in support of this task effort will be accomplished at the Contractor’s facilities. This task will require the Contractor to provide a suitable infrastructure to manage program requirements (document library, databases, web site) throughout the course of performance to support the scope of activities. Such facilities are not reimbursed as ODCs. Laptops, cellular equipment/services, and other items of convenience are not reimbursable as ODCs. All Government printing requirements MUST be done by or through the local Document Automation and Production Service (DAPS, now called DLA Document Services) http://www.daps.dla.mil/dapsonline.html. Specific travel guidance will be provided per Task Order.

6. Security Requirements: This contract will require the contractor to have a Secret Facility Clearance and will require certain contractors to obtain and maintain classified access eligibility. The prime contractor and all sub-contractors (through the prime contractor) shall adhere to all aspects of DoD

Directive 5220.22-M. All personnel identified to perform on this contract shall maintain compliance with Department of Defense, Department of the Navy, and Marine Corps Information and Personnel

Security Policy to include completed background investigations (as required) prior to classified performance. This contract shall include a DoD Contract Security Classification Specification (DD

Form 254) as an attachment. The contractor shall notify the Government (written notice) within twenty-four hours of any contractor personnel added or removed from the contract that have been granted classified access, issued a Common Access Card and/or MARCORSYSCOM Building access.

7. Common Access Card (CAC) Requirements: The COR will identify and approve those contractor employees performing on this contract that require Common Access Cards (CACs) in order to perform their job function. In accordance with Headquarters, United States Marine Corps issued guidance relative to Homeland Security Presidential Directive – 12 (HSPD-12), all personnel must meet eligibility criteria to be issued a CAC. In order to meet the eligibility criteria, contractor employees requiring a CAC, must obtain and maintain a favorably adjudicated Personnel Security

Investigation (PSI.) Prior to authorizing a CAC, the employee’s JPAS record must indicate a completed and favorably adjudicated PSI or (at a minimum) that a PSI has been submitted and accepted (opened.) The minimum acceptable investigation is a National Agency Check with Written

Inquiries (NACI.) If a contractor employee’s open investigation closes and is not favorably adjudicated, the CAC must be immediately retrieved and revoked.

Facility Security Officers (FSOs) are responsible for notifying the MCSC Security Director if any contractor performing on this contract receives an unfavorable adjudication after being issued a CAC.

The FSO must also notify the MCSC Security Director of any adverse/derogatory information associated with the 13 Adjudicative Guidelines/Factors concerning any contractor issued a CAC, regardless of whether a JPAS Incident Report is submitted.

Each CAC is issued with a “ctr.usmc.mil” e-mail account that the individual contractor is responsible to keep active by logging in on a regular basis (at least twice a month), sending an e-mail and clearing any unneeded e-mails. Contractors are prohibited from “auto-forwarding” their .mil e-mail account to their .com e-mail account. If the ctr.usmc.mil e-mail account is not kept active, the G-6 will deactivate the account and CAC will lose its functionality.

Common Access Cards (CACs) will only be issued to those contractors supporting this contract that have been authorized by the COR. The COR will only authorize CACs for those contractors that meet current Homeland Security Presidential Directive – 12 (HSPD-12) criteria and have a definitive requirement.

If a contractor loses their eligibility for a CAC due to an adverse adjudicative decision, they have also lost their eligibility to perform on MCSC contracts. CACs are not issued for convenience.

8. Period of Performance: The period of performance for this Task Order is six (6) months.

9. Deliverable List:

Deliverable Table:

0006: Strategic Planning/Technical Studies Analysis and Reports

(Organizational Analysis/Technical Assessment/Information Technology Roadmap)

0007: Strategic Planning/Technical Studies Summary & Recommendations Briefings