Letter of Clarification No. 1 for RFP-2025-0046

This is a Letter of Clarification issued by the City of Houston regarding RFP-2025-0046 for Aircraft Support Systems Operation and Maintenance Services at George Bush Intercontinental Airport (IAH). The clarification letter addresses questions and concerns raised by prospective bidders regarding the scope of work, which encompasses preventive, predictive, and corrective maintenance of passenger boarding bridges, ground power units, preconditioned air systems, potable water systems, HVAC equipment, and related support systems. The services require adherence to Original Equipment Manufacturer (OEM) standards and include inspections, repairs, cleaning, warranty administration, emergency response capabilities, and comprehensive recordkeeping through Houston Airport System's (HAS) Enterprise Asset Management System (EAMS). Qualified contractors must provide trained personnel and dedicate a Project Manager to oversee operations. The letter clarifies requirements and expectations to ensure all bidders have consistent understanding of the contract specifications and evaluation criteria.

The clarification document provides technical and operational guidance to assist bidders in preparing accurate and compliant proposals. HAS will supply utilities, limited storage space, and selected equipment, while the contractor is responsible for providing all necessary tools, parts, and operational resources required to fulfill the maintenance obligations. The contractor must maintain quality standards, ensure safety compliance, and demonstrate regulatory adherence throughout the contract term. This clarification is essential for establishing a level playing field among bidders and reducing post-award disputes or performance issues related to scope misunderstandings.