J1 - Past Performance Questionnaire.pdf

ATTACHMENT J4 –PAST PERFORMANCE QUESTIONNAIRE

Solicitation #: 030ADV24Q0062 – NLS Recording Sound Booths

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE IAW FAR 3.104

SECTION 1: CONTRACT IDENTIFICATION

A. Contractor: ____________________________________________________________________________

B. Agency Contract number: _________________________________________________________________

C. Contract type: __________________________________________________________________________

D. Was this a competitive contract? Yes No_____

E. Period of performance: ___________________________________________________________________

F. Contract cost or price: ____________________________________________________________________

G. Description of work: _____________________________________________________________________

H. Government Contracts Only: Was this contract partially or fully terminated for default or convenience or are there any pending terminations?

a. Default______ Convenience______ Pending Termination______

If any applies, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc):

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name:

B. Geographic description of services under this contract, i.e. local, nationwide, worldwide:

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's name and title:

B. Evaluator's phone/fax number: _____________________________________________________________

C. Number of years evaluator worked on subject contract: _________________________________________

SECTION 4: EVALUATION

Please indicate your satisfaction with the contractor's performance by placing an "X" in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

1. Not Applicable: N/A

2. Performance clearly below the contract performance standard or requirement

3. Performance occasionally does not meet minimum contract performance standard or requirement

4. Performance that meets the minimum contract performance standard or requirement

5. Performance that meets and occasionally exceeds the contract performance standard or requirement

6. Performance that almost always exceeds the contract performance standard or requirement

1. Overall satisfaction N/A 1 2 3 4 5 Overall satisfaction with performance. Would you (the reference) choose to work with this offeror again?

2. Quality N/A 1 2 3 4 5 Rate the effectiveness and applicability of the plans and strategies delivered and the actual implementation of those.

3. Schedule N/A 1 2 3 4 5 Schedule includes delivery consistency, on-time performance, and flexibility in responding to emerging issues.

4. Cost/Price N/A 1 2 3 4 5 Cost/price refers to the offeror’s ability to manage the work within the agreed upon cost or price.

5. Personnel N/A 1 2 3 4 5 Rate the quality of the contractor’s staff in executing the project work scope.

6. Contract Management N/A 1 2 3 4 5 This includes quality and timeliness in sourcing, invoicing, and reporting under the contract.

7. Communication and problem resolution N/A 1 2 3 4 5 This includes the offeror’s ability to communicate and solve problems in a timely and effective manner.

SECTION 6: PAST PERFORMANCE

A. Project Relevance: Can you provide an overview of the project the contractor worked on? What was the scope and scale of the project?

B. Quality of Work: How satisfied were you with the overall quality of the work delivered by the contractor?

Were there any issues with workmanship or the materials used?

C. Acoustic Design and Construction: Can you provide specific examples of how the contractor addressed challenges related to acoustical design and construction in past projects? How did they ensure optimal sound isolation, quality, and overall success in creating a conducive acoustic environment?

D. Use of Specialized Materials: In previous projects, how did the contractor demonstrate proficiency in sourcing, handling, and implementing specialized materials? Can you provide specific instances where the use of these materials contributed to the success of the project in terms of quality, durability, and adherence to project specifications?

E. Adherence to Schedule (Project Timeliness): How well did the contractor adhere to the project timelines and schedule? Were there any delays, and if so, how were they addressed?

F. Contractual Compliance: Did the contractor adhere to the project specifications and requirements? Were there any deviations from the agreed-upon plans, and how were they handled?

G. Adherence to Industry Standards: Can you provide examples of how the contractor ensured strict adherence to relevant industry standards and codes in past projects? How did they demonstrate a commitment to compliance, quality, and safety in accordance with established industry norms?

H. Problem Resolution: Can you share examples of challenges or issues that arose during past projects, and how did the contractor approach and resolve these problems? Please provide insights into their problem-solving strategies, responsiveness, and the effectiveness of their resolutions.

I. Innovation and Creativity: Can you provide examples of how the contractor demonstrated innovation and creativity in previous projects? How did they contribute unique and inventive solutions to challenges, enhance project outcomes, or introduce creative approaches to improve efficiency, sustainability, or overall project success?

J. Integration of Technology: How has the contractor demonstrated proficiency in integrating technology into construction projects in the past? Can you provide examples of how they leveraged technology to enhance project efficiency, communication, and overall success?

K. Client Satisfaction: On a scale of 1 to 10, how satisfied were you with the overall performance of the contractor? Would you consider working with this contractor again on future projects?

L. Any other information you would like to share:

SECTION 6: NARRATIVE SUMMARY

A. What were the contractor's greatest strengths in performance of the contract?

B. What were the contractor's greatest weaknesses in the performance of the contract?

C. Did the contractor fulfill warranty or non-warranty repairs in performance of this contract? What kind of ongoing support and defect remediation did they provide and with what frequency was it necessary?

D. Would you hire this contractor in the future to perform one of your critical and demanding programs?

YES NO

Evaluator Signature: ________________________________ Date: __________________

Thank you for your prompt response and assistance!

Please return this completed questionnaire with the Subject: RFP 030ADV24Q0062 to Brenda Kinlay at bkinlay@loc.gov with the following copied:

James Robinson, jarobinson@loc.gov mailto:bkinlay@loc.gov mailto:jarobinson@loc.gov