J.1(a)1 Performance Work Statement.pdf

80ARC024R0009 Attachment J.1(a)1

NATIONAL AERONAUTICS AND SPACE

ADMINISTRATION

Ames Research Center Moffett Field, CA 94035-0001

Performance Work Statement

For Center Occupational Safety, Health, Medical, System Safety and Mission Assurance Contract (COSMC)

March 11, 2024

Contents

1.0 Introduction

1.1 Background

1.2 Objectives

2.0 Scope of Work

2.1 Work Location and Hours

2.2 Decision Authority

2.3 Knowledge of Requirements/Regulations

2.4 Supplies and Materials

2.5 Deliverables

2.6 Technical Direction

3.0 Core Requirements (CPFF)

3.1 Contract Management

3.1.1 Safety and Health Compliance Management

3.1.2 Environmental Management

3.1.3 Phase-Out (CPFF)

4.0 IDIQ Requirements (CPFF)

4.1 Training Program Management

4.2 Emergency Response (ER) and Mishap Investigation

4.2.2 Mishap Investigation and Data Analysis

4.3 Health Physics

4.3.1 Health Physics Staff

4.3.2 Ionizing Radiation Safety Program

4.3.3 Non-ionizing Radiation Safety Program

4.3.4 Health Physics Records and Procedures

4.4 Medical Services

4.4.1 General Requirements for Medical Services

4.4.2 Emergency Medical Response

4.4.3 Injury and Illness Care

4.4.4 Health Maintenance (Non-Occupational Injury/Illness)

4.4.5 Wellness

4.4.6 Medical Surveillance (Occupational)

4.4.7 Automated External Defibrillator and Stop the Bleed Program

4.4.8 Medical Emergency Response Team

4.4.9 Safety and Computer Glasses

4.5 Fitness Center

4.6 Industrial Hygiene

4.6.1 Asbestos and Lead Program

4.6.2 Biosafety requirements

4.6.3 Chemical Exposure Assessment and Control Program

4.6.4 Cryogen and Toxic Gas Hazardous Atmosphere Monitoring Program

4.6.5 Food Safety Program

4.6.6 Nanomaterials Program

4.6.7 Noise Monitoring and Hearing Conservation Program

4.6.8 Respiratory Protection Program

4.6.9 Ventilation Program

4.6.10 Indoor Air Quality

4.6.11 Legionella Control Program

4.6.12 Industrial Hygiene Records and Procedures

4.7 Occupational Safety

4.7.1 Preparation for Audits of Safety and Occupational Health programs by NASA HQ

4.7.2 Construction Safety

4.7.3 Hazardous Energy Control Program

4.7.4 Explosives and Propellants Safety Program

4.7.5 Fall Protection Program

4.7.6 Safety Culture (SC), Recognition and Communication Program

4.7.7 Voluntary Protection Program

4.7.8 Confined Space Program

4.7.10 Lifting Devices and Equipment Program

4.8 Ergonomics Program

4.9 Employee Assistance Program (EAP)

4.10 Training

4.11 Technical Support

4.12 Studies and Analysis

4.13 Travel and Training (For Contractor Staff)

4.14 Computer, Software, and Information Technology Support ......... Error! Bookmark not defined.

4.15 Ames Quality Management System (AQMS) Support

4.16 System Safety and Mission Assurance (SSMA)

4.16.1 Project Support

4.16.2 Risk Management (RM)

4.16.3 System Safety

4.16.4 Quality Assurance (QA)

4.16.5 Software Assurance and Software Safety

4.16.6 Reliability and Maintainability (R&M) Engineering

4.17 Operational Safety

5.0 Phase-in (FFP)

5.1 Phase-In (FFP)

APPENDIX A – ACRONYM DICTIONARY

APPENDIX B - Safety and Health Training

1.0 Introduction

This Performance Work Statement (PWS) describes the functions to be performed by the Contractor in support of Safety and Mission Assurance (SMA) programs of the National Aeronautics and Space Administration (NASA) Ames Research Center (ARC) administered by the SMA Directorate of ARC, also referred to as Code Q.

ARC is a research center with a large campus environment consisting of approximately 125 facilities spread over an area exceeding 1800 acres. It is located on Moffett Field, a property that includes ARC, Moffett Federal Airfield and NASA Research Park (NRP). ARC is one of 10 NASA field centers. The centers support NASA’s mission to drive advances in science, technology, aeronautics, and space exploration to enhance knowledge, education, innovation, economic vitality, and stewardship of Earth. ARC has several Directorates, each focused on a special discipline, and assigned a letter code. Code Q, like the other Directorates, is guided by the ARC fundamental management policy to satisfy customers, work safely, work smartly, honor people, and conduct visionary research and development consistent with the NASA Strategic Plan.

ARC must operate within a comprehensive framework involving: Federal, State, and County regulations; NASA policies, requirements, standards, and best practices; and certain industry Standards (STD) and management systems which ARC has chosen to follow. The Contractor will work with Code Q to meet ARC objectives while operating within this framework. An acronym dictionary is given in Appendix A.

This contract may also be used by other NASA Centers including Armstrong Flight Research Center (AFRC) or for brief assignments to perform elements of this PWS at other NASA locations.

Note that, throughout this document the terms “Ames” and “ARC” may be used interchangeably to refer to NASA Ames Research Center.

1.1 Background

The primary responsibilities of Code Q, Ames Research Center’s SMA Directorate are to:

• Develop and implement plans that include the organization's goals, objectives, metrics, and actions needed to execute the strategic goals and outcomes in the NASA Strategic Plan.

• Develop SMA strategies, policies, requirements, procedures, standards, and guidelines for NASA programs, projects, and institutions (hereinafter abbreviated as SMA policy direction).

• Ensure the incorporation and fulfillment of SMA policy direction through the structured implementation of SMA technical authority, institutional safety authority, and independent reviews and assessments.

• Assess and advance the effectiveness of SMA policy direction, activities, processes, and safety culture to address institutional and programmatic risk to safety and mission success.

• Advise NASA leadership on significant SMA issues, including guidance for corrective action.

• Assess the need for and advances SMA tools, knowledge, techniques, and practices and workforce capabilities.

• Assure that adequate levels of both programmatic and institutional resources are applied to SMA functions.

• Oversee the prompt investigation and development of findings and recommendations for safety concerns and NASA mishaps and ensure appropriate closure of corrective actions.

• Concur with the assignment, promotion, performance appraisal, discipline, and relief of the principal SMA official at each Center.

• Provide to each Center Director a written evaluation of the performance of the principal Center SMA official, which will be attached to that individual's annual performance appraisal.

• Advocate and represents the NASA SMA programs and community to other U.S.

Government organizations, industry, academia, and international participants.

• The Director of Safety and Mission Assurance is authorized to suspend any operation or project activity that presents an unacceptable risk to the public, workforce, property, environment, or mission success and provide guidance for corrective action.

Code Q consists of two divisions, each with distinct responsibilities as defined below:

• The Code QH Division is the Center’s focal point for occupational safety, industrial hygiene, health physics, safety and health training, emergency response, safety culture, medical, wellness, fitness, and employee assistance.

• The Code QS Division is the Center’s focal point for System Safety and Mission Assurance (SS&MA). Code QS provides ARC with subject matter expertise in system safety, software safety and assurance, quality assurance, pressure system safety, procurement quality assurance, electrostatic discharge, GIDEP, metrology and calibration, workmanship, and range safety. System Safety includes the disciplines of Hazard Analysis, Quality Assurance, Software Assurance, Pressure Systems Safety, Facility Systems Safety and Unmanned Aircraft System (UAS)/UAV Range Safety. Code QS provides support in the area of Mission Assurance consisting of the disciplines of Quality Assurance, Software Assurance (SWA), Workmanship, Metrology and Calibration, Procurement Quality Assurance, and Supplier Audits and Surveillance in support of programs, projects, and facilities.

o AFRC’s SS&MA directorate has similar functions as Code QS and operates under a similar NASA management system.

1.2 Objectives

The objective of this PWS is to describe the contract requirements, both Core and IDIQ, in support of Codes QH and QS. SS&MA requirements apply to both codes QS and AFRC.

The support services under this PWS for Code QH are for Occupational Safety, Industrial Hygiene (IH), Health Physics (HP) and Occupational Medicine such that ARC can:

• Implement programs that ensure the safety and health of all employees.

• Provide oversight to ensure that all ARC operations are carried out in compliance with applicable Federal, State, and local regulations and NASA policies.

• Maintain Occupational Safety and Health Administration (OSHA) Voluntary Protection

Program (VPP) certification at the STAR level.

• Maintain Joint Commission accreditation for Health Unit operations.

The support services under this PWS for Code QS are the disciplines encompassed by SS&MA such that ARC can:

• Minimize the risk of loss of NASA missions and loss or damage to NASA hardware.

• Maximize probability of mission success through the use of Mission Assurance processes.

2.0 Scope of Work

Functions to be performed by the Contractor in support of ARC Code Q programs are described below. The contract will be implemented by a Cost-plus fixed fee (CPFF) Core (PWS section 3.0) and Indefinite Delivery Indefinite Quantity (IDIQ) task orders (PWS section 4.0) issued under the contract. The period of performance and all deliverables for the IDIQ requirements will be specified in individual task orders.

Armstrong Flight Research Center may utilize this contract for system safety and mission assurance work as authorized by contract task order.

2.1 Work Location and Hours

Ames Research Center (ARC) is located on Moffett Field. ARC consists of a variety of facilities, which range in purpose from general office activities to state-of-the-art research. These facilities range in age from relatively new to over 80 years old, and include: offices, research laboratories, aerospace/aeronautics facilities (e.g., airfield / hangars, wind tunnels, arc jets, and simulators), computer laboratories, ballistic ranges, general testing facilities, fabrication facilities (e.g., machine, metal, and model shops), motor pool, test chambers, and storage facilities.

Additionally, the center manages the infrastructure that these entail, such as high-power electrical and mechanical systems, high-pressure air and hydraulic systems, and complex control and safety systems. The work described in this PWS will take place mostly at the Moffett Field facilities, although travel to off-site locations to support project work will sometimes be required.

For purposes of this PWS core business days are defined as weekdays (Monday through Friday), except Federal Government holidays. Some work hours are task specific and will be defined by task order.

2.2 Decision Authority

The Contractor shall provide support services to the Government to help manage or eliminate risk and allow the Government to make risk-informed decisions. On a daily basis, Contractor staff are expected to make and execute typical routine decisions appropriate to their technical level of expertise and in accordance with this PWS and the referenced NASA and regulatory agency requirements. If Contractor staff become involved in issues that are beyond their scope of expertise, certifications, or what is authorized/requested, and/or involve significant impact to Center operations, the Contractor shall request the Government to lead the decision-making process. The Contractor may be requested to support Government decision-making through the gathering of technical information, rendering of technical and programmatic analysis, project management support, and/or subcontract management support as needed. However, there may be some tasks, reports, or matters that the Government will require the Contractor to take the lead as a decision maker. Final decisions in all functional areas described in the PWS will be the responsibility of the Government. As a practical matter the Government will make final decisions that affect:

• Government management functions

• NASA Policies and procedures

• Significant impact to people or missions

• On-site working conditions

• Union matters associated with the Ames Federal Employees Union

• ARC staff health and safety

• Governmental spending, budget and/or cost of Center operations

• OSHA record keeping determinations (lost-time, recordables, restricted duty days, first-aid, report/calls to OSHA, etc.)

• Program or project budget and schedule

• Program or project success

2.3 Knowledge of Requirements/Regulations

The Contractor shall have knowledge of the regulations, policies, directives, requirements, and standards that apply to the tasks delineated in the PWS. In addition, these requirements documents reference numerous other NASA requirements that apply to specific functions and certain circumstances. Where NASA requirements are called out, the latest revision of those requirements is applicable. The Contractor should be aware of the range of NASA requirements available on NASA Online Directives Information System (NODIS) (http://nodis3.gsfc.nasa.gov/). Some ARC-specific requirements documents, NASA standards, and Code Q Work Instructions are only available through NASA-only (firewalled) sites.

2.4 Supplies and Materials

The Contractor is responsible for ensuring that sufficient consumable supplies and materials are available to its staff to execute the functions described in this PWS. Materials costs should be included as part of the Core CLIN for management related activities, and at the task order level when a task order requiring materials is issued. All purchases shall be itemized in each invoice.

2.5 Deliverables

The Contractor is required to submit contract deliverables as defined by the Data Requirements Descriptions (DRD) of this PWS or as delineated in contract task orders. The Contractor shall prepare Standard Operating Procedures (SOPs), status reports and documentation, project reports and documentation, general technical reports and documentation, training documentation, and create and maintain databases as described in the PWS or task order. In addition, the Contractor may be required to prepare correspondence for NASA signature for correspondence to regulatory agencies and internal NASA organizations. The Government shall retain ownership of all deliverables, Contractor derived policies/procedures/documents, and any other data or intellectual property developed during performance of this contract.

2.6 Technical Direction

Performance of the requirements under the CPFF Contract Management Core CLIN and CPFF IDIQ Task Orders in this Contract are subject to the technical direction of the Contracting Officer (CO) or the designated Contracting Officer’s Representative (COR).

"Technical Direction" means a directive to the Contractor that provides clarification of the Contract’s higher level contract requirements stated in PWS, to include approaches, solutions, designs, deliverables, refinements or shifts within tasks, or inquiries related to the general tasks and requirements in the PWS or specifications.

Technical Direction does not include any instruction that—

1. Constitutes an assignment of additional work outside the scope of the PWS (i.e., “new work”);

2. Constitutes a change as defined in the Changes clause;

3. Constitutes a basis for any increase or decrease in the total price, any milestone price, or the time required for performance or delivery;

4. Changes any of the expressed terms, conditions, or specifications of the Contract;

5. Interferes with the Contractor's rights to perform the terms and conditions of the

Contract; or

6. Changes any performance-based requirement.

All technical direction will be issued in writing by the CO or the designated COR using the NASA ARC Technical Direction form.

The Contractor shall provide a Rough Order of Magnitude (ROM) estimate for the scope of work in the technical direction within 5 business days of receiving a request from the CO or COR. The Contractor shall proceed promptly with the performance of technical direction issued by the CO or COR, unless the Contractor identifies an instruction or direction that falls within any of the categories defined in the numbered list of this PWS subsection (2.6). In the latter event, the Contractor shall not proceed but shall within 5 working days notify the CO in writing of the basis for its opinion. Costs associated with preparing the ROM shall be estimated against PWS section

3.1 Contract Management, while costs for performance of a specific task order shall be estimated in the task order affected by the change. Within 30 calendar days of receiving this notification, the CO will choose one of the following actions:

• Amend the technical direction.

• Request a proposal for an amendment to the Contract or Task Order.

• Advise the Contractor in writing that the technical direction is considered to be within the limits of this PWS section and to promptly begin performance.

• Rescind the technical direction in its entirety.

A failure of the Contractor and CO to agree that the instruction or direction is both within the requirements of the Contract and does not constitute a change under the Changes clause, or a failure to agree upon the Contract action to be taken with respect to the instruction or direction, shall be subject to the Disputes clause of this Contract.

Any action(s) taken by the Contractor in response to any direction given by any person other than the CO or the designated COR shall be at the Contractor's risk and prohibited under this contract.

3.0 Core Requirements (CPFF)

This section of the PWS describes the functions that the Contractor shall perform throughout the contract performance period, to include CLIN 2, and CLINs 4-7 if Options are exercised. The Contractor shall provide support in the following areas:

3.1 Contract Management

The Contractor shall provide the planning, coordination, technical direction, execution, and surveillance of the activities necessary to ensure disciplined performance of work and timely application of resources to perform the requirements of this PWS. The Contractor shall be responsible for maintaining communication with each supported organization and alerting the COR immediately of any problems that would prevent the Contractor from fulfilling any of the functions described in this PWS.

The Contractor shall provide overall management and administrative functions to ensure that: the proper resources are available and allocated to assigned tasks; appropriate work is being performed to accomplish those functions and tasks on agreed schedules; contractor staff meets the education, training and/or certifications appropriate for their tasks; required data is generated;

required reports and documentation are prepared; and Contractor employee performance supports the Government’s requirements.

The Contractor shall:

• Provide on-site management of the staff and meet regularly with the COR, as requested, to keep the Government informed of ongoing operations and any problems or issues associated with meeting the requirements. Provide a Monthly Contract Summary Report in accordance with DRD 001. Meet with CO and COR monthly to discuss the schedule and monthly report.

• Provide a well-defined, organization chart with clear lines of responsibility and authority and clearly identified interfaces to the Government. An organization chart as well as contact information for all staff on the contract and all staff involved in management of the contract at the corporate level shall be provided to the Government in accordance with DRD 002.

• Designate on-site occupational safety and health staff to serve as customer service representatives for each directorate and provide an ARC customer service matrix submitted through the Code QH Data Management System (QHDMS) per DRD 003.

• Provide qualified staff to perform the work described in this PWS and have appropriate training and/or certifications. Positions vacant longer than three months may result in adverse mission impacts and be reportable deficiencies on Contract Performance Assessment Reports (CPAR). Contractor staff shall not require additional training in order to meet the required capabilities and certifications for the position. A list of employees, including name and duties, shall be updated, and provided to the government whenever staff and/or duties change.

• Provide contract management, including the development of task plans and cost estimates.

All contract management costs shall be accounted for in accordance with approved accounting policies. When requested by the Government, provide detailed task proposals for task orders, including labor categories necessary to perform the requested work, number of hours necessary for completion by labor category and by task element, technical approach, basis of estimate, and milestone schedule. Ensure compliance with NFS 1852.216-80 for all task orders.

• Provide financial reports, including an Initial Financial Management Report (NF 533I) as specified in DRD 004, Monthly Financial Management Reports (NF 533M) as specified in DRD 005, and Quarterly Financial Management Reports (NF 533Q) as specified in DRD 006.

• Provide proposed restrictions on the Government’s use, release, or disclosure of technical data or computer software as specified in DRD 007. When required, provide Subcontract Consent Package as specified in DRD 008.

• Provide quality control of all Contractor processes to ensure compliance to contract requirements as detailed in this PWS. The Government will conduct oversight and assessment as described in the Quality Assurance Surveillance Plan (QASP).

• Provide NASA with an understanding of plans to recruit, retain, and develop a diverse high performing workforce from underserved communities by submitting a Diversity, Equity, and Inclusion and Accessibility (DEIA) Plan in accordance with DRD 009.

• Ensure management team including the Site Manager, managers/supervisors, Medical Director (once a task order requiring a Medical Director is in place), or designated alternates, shall work on-site daily at ARC unless authorized to work at an alternate site by the CO.

• Ensure Site Manager and Medical Director (once a task order requiring a Medical Director is in place) participate in scheduled government staff meetings and status meetings to ensure effective and efficient implementation of the contract PWS. NASA considers communication at all levels to be essential to success. Contractor management should anticipate a significant amount of their time be dedicated to meetings with the government, both scheduled and unscheduled.

• Ensure staff attends required project meetings (note that required project meetings will be detailed in the individual task orders).

• Ensure discipline experts attend scheduled meetings of the Occupational Safety and Health (OSH) committees to which they are assigned.

• Ensure staff attend Code Q directorate meetings, QS division meetings, QH division meetings, and meetings with government program leads. Contractor staff will be required to attend other miscellaneous informational, safety, and administrative meetings and events (approximately 2 per month). Contractor employees shall clearly identify themselves as Contractor employees when attending such events. Contractor employees should anticipate 12 hours per month of regular meetings.

• Document, and obtain concurrence of the COR(s) and approval of the CO for all deviations, waivers and non-compliances to the requirements specified in this PWS.

• Prepare an IT Security Plan per DRD 010.

• Submit Federal Automotive Statistical Tool Reports per DRD 023.

Ensure all contract employees complete NASA IT Security training as required to obtain a User ID for all computerized systems. IT Security Training is mandatory for all federal employees, Contractors, students, and associates who use NASA Federal IT assets and information, and is available through the System for Administration, Training, and Educational Resources for NASA (SATERN) at https://satern.nasa.gov/. An individual's failure to meet the IT training deadline will result in his or her computer system being disconnected from the network.

• Ensure all NASA tasks use only NASA authorized software and NASA databases.

• Provide a monthly completion status report listing contractor employees who are required to and have completed the appropriate IT Security Training pursuant to NFS Clause 1852.204- 76 no later than 5 working days after the end of each month as specified in DRD 011.

• Ensure NASA policies and procedures related to data, records retention, and correspondence are followed, including NASA Records Management Program Requirements (APR 1440.1 and NPR 1441.1) and the NASA Correspondence Manual (NPR 1450.10).

• Ensure all reports, surveys, or other deliverables accepted by the government are uploaded to an ARC designated library or archived in QH Data Management System and/or QS Data Management System.

• Maintain Standard Operating Procedures (SOPs) to ensure that routine tasks are performed consistently and that comprehensive evaluations are conducted. At a minimum, the SOPs shall describe the methods to be used, data to be collected, and required content and formats to be used for presentation of data and results. Any new SOPs shall be submitted to NASA for review and approval in accordance with DRD 012. NASA shall have rights to all SOPs developed as part of this contract, which will be provided to NASA both during contract performance and at the end of the contract.

• Comply with, and support the government in complying with, the Rehabilitation Act of 1973, specifically Section 508, as implemented through the Code of Federal Regulations (CFR) Title 36, Chapter XI, Part 1194 (http://www.ecfr.gov/cgin/text-idx?SID=aed1a91a2d4f562c58049c82d84ed21d&mc=true&node=pt36.3.1194&rgn=div5).

• Obtain CO approval for all requests for travel and training that will be charged to the government and/or will impact contract performance or schedule. Process travel for Contractor staff in accordance with government travel regulations.

• Participate in the development of documentation required for various permits or licenses upon request by the Government.

• If required in specific task orders, ensure that employees complete NASA SMA Technical Excellence Program (STEP) Level 1 online training within six months of the employee’s start date.

• Comply with relevant and applicable U.S., California, Santa Clara County, and NASA Safety, Health, and Mission Assurance regulations, policies, and procedures. Regarding NASA policies and procedures, at a minimum, the Contractor shall have knowledge of the policies, directives, requirements, and standards specifically called out in this PWS. Where NASA requirements are called out, the latest revision of those requirements are applicable.

(Note that these requirements documents reference numerous other requirements that apply to specific functions and certain circumstances. NASA requirements are available on NASA Online Directives Information System (NODIS – http://nodis3.gsfc.nasa.gov/). There are also ARC specific requirements documents and standards, and Code Q specific work instructions that are only available through “NASA access only” sites.)

• Ensure its professional employees maintain credentials and certifications necessary to perform the requirements of this PWS. The Government will not directly reimburse the Contractor for training to obtain or maintain certifications specifically called out in position descriptions, unless specifically itemized in a task order.

• Ensure the Training Catalog is updated if task orders under section 4.1 are issued per DRD 029.

• Provide an ARC 779 form for each departing employee (including subcontractor employees) prior to that employee's separation per DRD 027.

• Identify and share with the Government opportunities for reducing cost, response time, and paperwork.

• Update the Government Property Management Information Plan as necessary to address changes in Government Property, applicable regulation, or management practices as specified in DRD 021. Submit a quarterly Property Management Records Report (DD Form 1149) itemizing all purchases for use in performance of the contractual requirements as specified in DRD 022. Ensure that all reportable property is entered into the Ames Property Management System.

• Report annually both prime and first-tier subcontract services performed (under both PWS core and IDIQ requirements) during the preceding Government Fiscal Year (October 1 – September 30) as specified in DRD 024.

• Communicate the approach to identify and resolve Organizational Conflicts of Interest (OCIs) as specified in DRD 028. The Contractor will be held accountable for identifying, dispositioning, and reporting OCIs during contract performance.

• Submit an Individual Subcontracting Report (ISR) in accordance with the instructions provided at http://www.esrs.gov and in accordance with Section I, FAR clause 52.219-9 Small Business Subcontracting Plan as specified in DRD 031.

• Submit an annual subcontracting summary report in accordance with DRD 032.

• Provide NASA with information on specific items and supporting documentation related to labor resources and associated cost information, to be used for follow-on procurement activities such as independent government cost estimate preparation as specified in DRD 033.

3.1.1 Safety and Health Compliance Management

The Contractor shall ensure that all operations, activities, and assigned facilities and equipment are in compliance with all Federal safety and health laws, regulations, and licenses as well as all NASA and ARC safety and health policies and procedures.

The Contractor shall:

• Ensure compliance with applicable safety and health regulations for all performance under this contract in accordance with APR 8715.1, Ames Health and Safety Manual, NPR 8715.3, NASA General Safety Program Requirements, and APR 8553.1 Ames Environmental Management System.

• Ensure personnel are trained in procedures, policies, and practices in accordance with current NASA, ARC, OSHA, EPA, and other applicable federal, state, and local regulatory agency standards.

• Provide a Safety and Health (S&H) Plan as specified in DRD 013 stating how the Contractor intends to protect the life, health, and well-being of the public, and NASA and Contractor employees as well as property and equipment.

• Implement a safety and health program based on the approved S&H Plan and applicable requirements in the PWS that will include policies and procedures for compliance with pertinent NASA policies and requirements, and Federal, State, and local regulations for safety, health, environmental protection, and fire protection.

• Submit Monthly Accident Reports into the CMAR web-based system located at https://cmar.arc.nasa.gov. All required information shall be entered into the CMAR system each month, including the number of employees, direct labor hours, OSHA reportable cases, first-aid cases, injury rates, vehicle mishaps, and property damage mishaps. The Contractor shall include all mishap information for its subcontractors in its Contractor Monthly Accident Reporting (CMAR). Instructions are provided in DRD 014.

• Submit Mishap Reports using the NASA Mishap Information System (NMIS) at https://nmis.sma.nasa.gov/. Instructions are provided in DRD 015.

• Meet all the Ames Safety Accountability Program (ASAP) requirements for onsite staff, which are also stated on the Code Q website.

o Identify safety and health training needed by each employee and any occupational medical exams required.

o Ensure staff are current on all OSHA and NASA required safety/health training and medical exams.

o Ensure staff attend six NASA-organized safety meetings annually. This training takes place at Code Q all hands meetings. Ensure that there are provisions for make-up training for staff that could not attend.

o Where the Contractor employees are not co-located with Government employees, ensure that all areas/facilities are inspected for safety/health monthly by using the appropriate checklists from ASAP. Retain original copies of all inspection sheets in a binder in the area inspected (e.g., Fitness Center, Health Unit, and Contractor-only office space).

o Ensure that all identified hazards are, mitigated, controlled, or elevated to the appropriate NASA supervisor. Identified hazards need to be reported to NASA Code Q management and tracked in ASAP hazard tracking system. The Contractor shall review annually with its staff any open safety/health finding that is within the space controlled by the Contractor. Hazards open longer than 30 days shall have a corrective action plan.

• Provide Personal Protective Equipment (PPE) to contract staff based on a written hazard assessment at no cost to the employee.

3.1.2 Environmental Management

The Contractor shall ensure that all operations, activities, and assigned systems, facilities, and equipment are in compliance with all Federal, state, and local environmental laws, regulations, ordinances, executive orders, permits, and licenses as well as all NASA and ARC environmental policy, plans, business system documents, and requirements documents including APR 8500.1, ARC Environmental Requirements and APR 8553.1, Ames Environmental Management System.

The Contractor shall:

• Implement internal policies, procedures, and oversight as necessary to ensure environmental compliance.

• Develop, maintain, and implement a comprehensive Sustainable Environment Management

Plan that outlines the Contractor’s environmental management approach, policies, procedures, and guidelines (DRD 016).

• Appoint, in writing, a primary and alternate environmental representative for the contract.

• Ensure that all environmental regulatory agency interactions related to environmental compliance or correspondence relating to NASA or contract activities are performed by or coordinated through the NASA Environmental Management Division (EMD).

• Participate in regulatory agency inspections and NASA internal inspections, audits, and Environmental and Energy Functional Reviews when requested by the Government.

Provide the Government, or authorized Contractor representative, immediate access to Contractor sites or areas to conduct surveillance activities. Provide training and compliance records to the Government, or authorized Contractor representative, upon request. Work with the Environmental Management Systems (EMS) team to document any environmental risks to the center. Corrective Action closures include addressing Corrective Actions/Corrective action plans, root cause analyses, and preventative actions for any Environmental and Energy Functional Review (EEFR) and Environmental Self-Assessment (ESA) findings assigned on eTrak (DRD 017).

• Respond to periodic environmental data calls (maximum 10) issued by the NASA EMD regarding Contractor operations and assigned systems, facilities, and equipment. Submit responses by the due date and in the format outlined in the data call. Data calls include chemical usage and storage records and Asbestos and Lead Clean-up Information (DRD 018).

• Take measures to prevent the release of hazardous materials to the environment and report hazardous material spills and releases per APR 8500.1. Monitor hazardous materials storage areas in accordance with an approved monitoring plan, provide secondary containment for all hazardous materials, separate incompatible materials, post emergency response procedures, in accordance with The Santa Clara County Hazardous Materials Storage Ordinance (HMSO) Santa Clara County Code of Ordinances, Title B, Division B11, Chapter XIII. All facilities subject to the Hazardous Materials Business Plan (HMBP) must include within their PM (Preventive Maintenance) inspection routine, the form UN-023.

“Hazardous Materials/Waste Aboveground Storage Area Inspection Form”.

• Properly manage and dispose of hazardous waste, controlled waste, and industrial wastewater according to the requirements in APR 8500.1. Submit waste profile information, waste sampling requests, and waste pick-up requests to the ARC EMD as specified in APR 8500.1 and Hazardous Waste Handling (DRD 019). Ensure that employees who generate, handle, store, or manage hazardous waste receive hazardous waste training and, where applicable, have job descriptions that meet the requirements of 22 CCR section 66265.16. Maintain inspection records, such as using the form UN-023 or equivalent, and hazardous waste site contingency plans by contacting Environmental Management Division (EMD).

• Comply with ARC Spill Prevention, Control, and Countermeasures (SPCC) plan developed in accordance with Code of Federal Regulations, Title 40, Part 112, Oil Pollution Prevention, and the California Aboveground Petroleum Storage Act.

• Comply with air emissions requirements in the current NASA ARC Synthetic Minor Air Operation Permit and in APR 8500.1.

• Prepare complete environmental permit application packages when required per APR 8500.1 and assist the Government in obtaining necessary permit coverage for Contractor projects, operations, and activities unless otherwise directed by the Government. Attend pre-application meetings with regulatory agencies when requested by the Government.

Ensure that Contractor procurements comply with NASA’s Sustainable Acquisition Program requirements and requirements described in APR 8500.1.

o Prepare an annual green purchasing, recycling, and solid waste diversion report for the

Contractor’s previous fiscal year activities and submit the report directly into the NASA Environmental Tracking System (NETS) by the due date in the data call -after the end of the government fiscal year. Access to this system must be requested through IdMax.

The report shall include information regarding Environmental Protection Agency- Designated Recycled Content Products, USDA-Designated Biobased Products, Other Comprehensive Procurement Guideline (CPG) products, successes, and pilot projects.

• Perform waste minimization and pollution prevention opportunity assessments annually on contract activities with a focus on reducing Toxic Release Inventory (TRI) chemical releases and hazardous waste generation. Respond to Toxic Substances Control Act (TSCA) Data Call Information (DRD 020).

• Follow ARC’s Environmental Management System Requirements (APR 8553.1) and assist NASA in achieving the goals outlined in ARC’s Sustainability Plan, and current sustainability-related Executive Orders.

o Current ARC Sustainability Plan.

• Participate in environmental communities of practice when requested by the government. For example:

o Recycling and Sustainable Acquisition Community of Practice (Quarterly Meeting).

o Green Council (Quarterly Meeting).

• Complete environmental trainings as listed in APR 8500.1 such as:

o Green Purchasing (Annual).

o Air Permit Training (Annual).

o Spill Prevention Control and Countermeasures (Annual).

o Storm Water Pollution Prevention (Annual).

o Hazardous Waste, Environmental & Spill Response Essentials (Annual).

3.1.3 Phase-Out (CPFF)

Upon completion of this contract, the outgoing Contractor shall provide for the orderly transfer of duties and records to the incoming Contractor.

During the contract phase-out period, immediately prior to the end of the contract, the Contractor shall:

• permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract.

• submit a phase-out plan in accordance with DRD 027, no later than 60 days before the end of the contract for Government review and approval.

• fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

• Provide inventories and cooperate with the transfer of Government property (to the Government and/or successor Contractor).

• Transfer documents, libraries, and information not already available on the Government shared drive.

• Perform all other actions requested by the Government to ensure continuity of operations.

The Contractor shall accomplish the phase-out process in an expeditious manner consistent with the incoming Contractor’s phase-in schedule, with minimal impact on ongoing task orders.

4.0 IDIQ Requirements (CPFF)

Upon request, the Contractor will provide support in the areas discussed below. Specific tasks in these areas will be required through execution of task orders. Each task order will specify the requirements, completion dates and/or milestones, and deliverables. Task Orders may be issued for surge requirements covering any aspect of the core sections of the PWS as needed. Upon Government request, the Contractor shall provide detailed task proposals, including labor categories necessary to perform the requested work, number of hours necessary for completion by labor category and by task element, technical approach, and milestone schedule in order to develop the task orders in accordance with NFS 1852.216-80. Performance of all task order requirements is covered in Section 4.0 of the PWS. However, development of these task proposals is considered a contract management function and subject to the requirements of Section 3.1 of the PWS.

Task orders may include requirements such as the following:

4.1 Training Program Management

The management and administration of the ARC safety, health, and mission assurance training program will include operating training facilities, maintaining training equipment, scheduling classes, and maintaining records. A list of existing courses is provided in Appendix B. To perform certain functions at the Center, employees must have completed specific training and usually will have to refresh that training (in other words, take the course again) periodically.

The Contractor shall perform any Training Program Management related requirements, as authorized by task order. Task orders may include requirements such as the following:

• Provide management and administration of the ARC Safety, Health, and Mission Assurance training program.

• Coordinate, schedule and deliver safety, health, and mission assurance training courses to

Civil Service and Contractor employees. These are existing courses that have established course material, which will be made available to the Contractor after contract award. A list of courses is given in Appendix B, which also states whether the courses are classroom or web based.

• Engage instructors, arrange dates and locations for courses in coordination with instructors, arrange for necessary classroom space and equipment, ensure that instructors provide handouts and training material, ensure that instructors conduct testing as appropriate, and maintain training records in a government-provided database.

• Ensure that the Safety, Health, and Workmanship Training Rooms are maintained in a clean and organized manner. If a training class requires a different location, ensure an adequate room is reserved based on enrollment and configured for the class. Ensure that proper audio-visual and computer equipment are provided and are in full operational condition and ready to use prior to class start time.

• Ensure that existing course material is reviewed at least annually to ensure it meets current regulations and standards.

• Produce and distribute the updated Training Catalog

• Locate and provide certified trainers [e.g., Cardio-Pulmonary Resuscitation/Automated

External Defibrillator (CPR/AED), rigging, crane, forklift, manlift, aerial lift, fall protection, scaffolding, and first aid trainers] to perform training for the instructor-led courses of this

PWS.

• Monitor the ASAP database and ensure automatic email notifications are provided to ARC employees requiring refresher training courses with the course name, time, date and location, 30 days prior to every scheduled course.

• Monitor and ensure that the ASAP system provides a reminder email notification to all enrolled course participants with the course name, time, date and location, five days prior to every scheduled course.

• Maintain records of all training activities (including new-hire-orientations) in the Government-provided database, in accordance with APR 1440.1, for all trained and certified staff.

• Produce training certificates and cards for all staff completing courses for certification.

• Distribute a customer feedback/course evaluation form to all participants at the start of every

Safety and Health training course. Collect these evaluation forms at the end of each course and review the feedback with the instructor to ensure training is effective. The Government will provide the evaluation forms.

• Provide immediate notification to the Government training coordinator and all affected parties of any changes in the training program, including course cancellations, additions, or changes in dates or locations.

• Produce a monthly training statistics report of all courses provided during reporting period (dates, attendance, online, no shows etc.).

• Provide an employee during normal business hours to answer questions regarding training logistics and to act as a liaison between the trainees and the Government training coordinator.

• Administer the training program in accordance with SOP Number QH-TNG-SOP-R5.

• Develop PowerPoint SH training presentations annually for topics approved by the

Government. NASA supervisors use the presentations to present to NASA employees. Post the courses to the online QH web site.

4.2 Emergency Response (ER) and Mishap Investigation

ER addresses small-scale accidents, mishaps, and close calls (e.g., chemical, biological, and radiological events). For example, these responses may be related to gas odors, spills, safety, and health issues, tank alarms, or toxic gas alarms. For initial response, professional consultation may be needed to inform the Incident Commander on regulatory requirements related to a hazardous materials release or provide medical advice for an injury response. Once the emergency is controlled, investigations into the incidents take place to: establish the undesired outcome; determine causes and contributing factors, down to root causes (if present) and to develop recommendations to prevent similar mishaps in the future.

Perform any emergency response and mishap investigation related requirements, as authorized by task order. Task orders may include requirements such as the following:

4.2.1 Emergency Response

Interface and cooperate with other ER teams at the Center such as the Fire Department, Security Services, and Environmental Services.

Task orders may include requirements such as the following:

• Develop and adhere to an Emergency Response and Communications Plan. The plan shall provide details on how the Contractor will carry out the requirements of this PWS. The Plan will describe the response by Code QH staff to emergency events that occur on the Center where occupational safety, industrial hygiene or medical services will independently or jointly support event resolution and recovery. Identify staff that will serve as 24/7 points of contact; specify the response actions to be performed, establish procedures, outline required communications, provide forms, establish qualifications, list training required, and list equipment to be used in a response. Coordinate interfaces with the Ames 911 dispatch center, Fire Department, Security Office, and Environmental Division. Include instruction to notify the appropriate NASA civil servant upon each emergency.

• Provide 24-hour emergency response technical support coverage, 365 days a year.

o Provide a notice to Dispatch weekly with the name(s) and contact number(s) of the assigned emergency responder(s) for each day of the week.

o Be the first point of contact for any call from Dispatch for ER. There are about 100 incidents per year, of which about 20 are outside normal business hours.

o Provide technical support to the Incident Commander as required.

From 8:00 am to 4:30 pm, Monday through Friday, except Government holidays, return all phone calls within 5 minutes to the NASA dispatch staff Code QH Division Chief or both, and if requested respond physically to the ER site and the incident commander (typically the Ames Fire Chief) within 15 minutes of the first call from the NASA dispatch or the Code Q on-call civil servant.

All other days and times, except from 8:00 am to 4:30 pm, Monday through Friday:

Return all phone calls within 10 minutes to NASA dispatch, the Code Q on-call civil servant, or both.

If requested, respond physically to the incident site and the incident commander (typically the Ames Fire Chief) within 60 minutes of the first call from NASA dispatch. Evaluate the hazardous materials release scene, notify the Government of regulatory reporting requirements, and make all required notifications in the absence of the Government.

Determine if additional safety, health and/or environmental human resources are required. If so, provide within 90 minutes safety, industrial hygiene, and/or health physics professionals to the scene, as appropriate.

• Assist the Ames Fire Department, Plant Engineering, or other responding emergency services in performing confined space rescues during an ER event by providing typical safety and health duties that would support such an entry (e.g., the on-scene industrial hygienist (IH) might assist in using a portable gas detector and evaluating toxic gas concerns).

• Ensure that ER contract staff are qualified to provide professional consultation in a hazardous materials release or mishap or injury response. At a minimum, ensure that its ER contract staff are trained to wear respirators; have successfully completed Federal Emergency Management Agency (FEMA) Emergency Management Institute classes Incident…