J.1 COSS PWS 14Jan2025.docx

PERFORMANCE WORK STATEMENT FOR

CORPORATE OPERATIONS DEPARTMENT PROGRAM SUPPORT

SCOPE

This Performance Work Statement (PWS) defines the overarching requirements for providing support services for Naval Surface Warfare Center Panama City Division (NSWC PCD) corporate operations. This encompasses business functions that support NSWC PCD's mission and technical programs. The Contractor shall provide support services for, but not limited to the following: Infrastructure Support (facilities management, workspace design and reconfiguration, and environmental support); Corporate Communications (Scheduling, Graphics and Illustration, and Photography and Videography); Communications Security, Integrated Risk Management (IRM) Program which incorporates the Manager’s Internal Control (MIC) program operations; Property Management (Materials, Purchasing, and Inventory); Management Analytical Support, American Sign Language (ASL) Interpretation; Personal Assistance Services including Personal Travel Assistance, and Feeding; and Office Support (Travel Office, Clerical Services, Workforce Development, Fingerprinting, ID Badge Support and Security Office Support).

Acronym List

Following is a list of acronyms used in this Statement of Work.

1. APPLICABLE DOCUMENTS

The following documents, of the exact issue shown, form a part of this PWS to the extent specified herein. In the event of a conflict between the documents referenced herein and the contents of this PWS, the contents of this PWS shall take precedence. The second tier and lower reference documents (i.e., documents referenced in the primary references) shall be for guidance only.

Military Standards: None Military Specifications: None Other Documents:

(a) NSA PC Instruction 11320.2F, Fire Regulations

(b) OPNAVINST 5100.29A, Navy Installation Automated External Defibrillation Program dated 20 May 2019

(c) OPNAVINST 5218.7D, Navy Official Mail Management Program dated 18 Sep 2017

(d) NSWCPCDINST 2280.4D, Policy and Procedures for Communications Security/Electronic Key Management System Materials dated 22 May 2020

(e) SECNAVINST 5200.35G, Department of the Navy Managers’ Internal Control Program dated 29 Mar 2019

(f) OPNAVINST 5200.25F Manager’s Internal Control Program (14 Mar 2024)

(g) DoN Integrated Risk Management (IRM) - Implementation Instruction (13 September 2021)

(h) NAVSEAINST 5200.13D, Managers’ Internal Control Program (14 Dec 2015)

(i) SECNAV M-5210.1 CH-1, Records Management Manual dated 23 Sept 2019

(j) Joint Travel Regulations for Uniformed Service Members and DoD Civilian Employees dated 01 Oct 2021

(k) DoD 7000.14-R, DoD Financial Management Regulation, Volume 9: Travel Policy dated 01 June 2020

(l) OPNAVINST 5090.1E Environmental Readiness Program

(m) Homeland Security Presidential Directive-12 (HSPD-12) dated August 27, 2004

(n) DoD Instruction 1000.13 updated December 14, 2017

(o) DoD Manual 1000.13 Volume 1 updated July 28, 2020

(p) DoD Manual 1000.13 Volume 2 updated August 5, 2020

(q) DoD Instruction 5200.46 updated November 2, 2020

(r) AFI 36-3026 Volume 1 dated January 16, 2024

(s) AFI 36-3026 Volume 2 dated May 17, 2018

(t) BUPERS INST 1750.10E Vol 1 June 1, 2023

(u) BUPERS 1750.10E Change Memo January 16, 2024

(v) Secured Web Fingerprint Transmission (SWFT) Standards

(w) Office of Personnel Management (OPM) Standards

(x) ISO 9001:2015, Quality Management System dated 21 Sept 2015

Note: Department of Defense (DoD) directives are available at https://www.esd.whs.mil/Directives/issuances/dodd/. Instructions and manuals issued by the Secretary of the Navy (SECNAV) and the Chief of Naval Operations (OPNAV) are available at https://www.secnav.navy.mil/doni.

2. REQUIREMENTS

(a) The Contractor shall assume responsibility for this contract within 45 calendar days after award to include assuming responsibility for any Government Furnished Property (GFP) and hiring personnel. Within ten days of contract award, the Contractor shall provide a transition plan annotating the timeline for acquiring the GFP and hiring personnel that are certified in accordance with this PWS (CDRL A001).

(b) The Contractor shall ensure that employees shall communicate in and understand the English language and shall be United States (U.S.) citizens prior to being admitted to a Government facility. Contractor employees shall conduct themselves in a proper, efficient, courteous, and businesslike manner. The Contractor shall remove from the site any individual whose continued employment is deemed by the Government to be contrary to the public interest or inconsistent with the best interests of National Security.

(c) The Contractor shall ensure all new employees are fully trained and certified to meet functional position requirements. For Government mandatory training (i.e., Safety, Personally Identifiable Information (PII), etc.) the Contractor shall ensure all Contractor personnel working onsite in a Government facility are registered in the U.S Navy Total Workforce Management Services (TWMS) website at https://twms.navy.mil/selfservice/login.asp. The Government will identify mandatory training through this website and the Contractor shall monitor and ensure that Contractor employees complete required mandatory training requirements by the required completion dates. The Contractor shall provide the following information for each employee that will be working onsite at a Government facility in the Transition Plan (CDRL A001): Employees Last Name, First Name (No nicknames); Reporting Date, Contract Number, Job Title and the Government Contracting Officers Representative (COR) Organization Code. The Contractor shall document changes to this list (additions or departures) and training completion tracking information in the task order Contract Status Report.

Any additional onsite training in the support of NSWC PCD specific application problems will be provided by the Government as required. When additional training is required or specifically requested by the Government, the costs associated with attending this training shall be approved by the Procuring Contracting Officer (PCO) and purchased under the Other Direct Cost (ODC) line items for the task order.

(d) The performance of this requirement shall principally be at the Government’s facility located at: Naval Surface Warfare Center - Panama City Division, 110 Vernon Avenue, Panama City, FL 32407-7001. The Government will provide office space for up to sixty-two (62) contractor personnel in office or working spaces each with a phone and Navy and Marine Corps Intranet (NMCI) computer with network connection. The Government will also supply the consumables for the stated equipment such as paper, toner cartridges, etc. The specific workspace location(s) will be provided at the time of award. The Contractor shall provide a list of employees who require access to these areas, including standard security clearance information for each person to the COR no later than thirty business days after the date of award. The workspace provided to the Contractor personnel shall be identified by the awardee, with appropriate signage listing the company name and individual Contractor employee name. Contractor management is responsible for establishing work hours for Contractor staff that meets the Government’s requirements for coverage.

When a Government facility is closed or early dismissal of Federal employees is directed due to severe weather, a security threat, or a facility-related problem that prevents personnel from working, on-site Contractor personnel regularly assigned to work at that facility should follow the same reporting or departure directions given to Government personnel. The Contractor shall not direct charge to the contract for time off, but shall follow parent company policies regarding taking leave (administrative or other). Non-essential Contractor personnel, who are not required to remain at or report to the facility, shall follow their parent company reporting policy. Subsequent to an early dismissal and during periods of inclement weather, on-site Contractors should monitor radio and television announcements before departing for work to determine if the facility is closed or operating on a delayed arrival basis.

When Federal employees are excused from work due to a holiday or a special event (that is unrelated to severe weather, a security threat, or a facility-related problem), on-site Contractors may continue working established work hours off-site or take leave in accordance with parent company policy. Those Contractors who take leave shall not direct charge the non-working hours to the contract.

Contractors are responsible for predetermining and disclosing their charging practices for early dismissal, delayed openings, or closings in accordance with the Federal Acquisition Regulation (FAR) and company policy. Contractors shall follow their disclosed practices during the contract period of performance, and shall not follow any verbal directions to the contrary.

(e) Contractor-operated vehicles shall meet the following criteria:

The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle Code, such as safety standards, and shall carry proof of insurance and state registration.

The Contractor shall mark all Government Furnished Vehicles “Contractor operated” in one and one-half inch (1 ½”) lettering. The color of the marking shall be distinguishable from the base vehicle color and match other vehicle markings, and in close proximity to the USN number.

Contractor personnel shall not utilize cellular telephones or personal devices while operating Contractor- furnished equipment or vehicles or personal owned vehicles on Government property.

(f) Contract Management

The Contractor shall provide management for administration and technical supervision of Contractor employees in the performance of Task Orders issued under this contract. The management team shall be the Contractor’s primary representative(s) and have the Contractor’s full authority to act on matters pertaining to the performance of services under this Contract. Contractor management shall:

(a) Be responsible for the overall performance of all services required by this Contract.

(b) Have the authority to act and make binding decisions for the Contractor.

(c) Meet with Government personnel designated by the PCO or the COR to discuss immediate problem areas.

(d) Be available during normal working hours

(e) To counter circumstances inferring personal services and to preserve the non-personal nature of the contract, the Contractor shall adhere to the following guidelines in the performance of efforts under the contract:

a. Directly supervise all contract employees assigned to tasks.

b. Refrain from discussing the issues such as skill levels and hours, salaries, cost and funding data, or administrative and personnel matters affecting Contractor employees with NSWC PCD personnel.

c. Ensure close communication and coordination with the COR, reporting problems to the COR as they occur (not waiting for a monthly meeting).

d. Ensure potential Contractor employees are not interviewed by Government officials, that Contractor employee's individual performance is not discussed with Government officials, other than the COR or PCO, that Contractor employees do not allow Government employees to approve their leave or work scheduling, that Government officials do not terminate Contractor employees, and that Contractor employee's do not receive assistance from Government officials in doing their jobs or assist the Government for areas not covered by this PWS.

e. Do not assign Contractor personnel to work under direct Government supervision.

f. Ensure Contractor employees obtain Common Access Cards (CAC), if appropriate, identifying them as contractors.

g. Use work orders to document and manage the work and to define the details of the assignment and its deliverables; the Government has the right to reject the finished product or result, and this does not constitute personal services.

h. When travel is required for the performance on a task, the Contractor personnel are only to travel as directed by their contract management (such as their Program Manager or equivalent point of contact).

i. The Contractor shall document their processes for ensuring services remain non-personal in nature during Contract performance in the Transition Plan (CDRL A001)

j. The Contractor, and its employees supporting this effort, shall execute the attached Non-Disclosure Agreement (NDA) for access to Government non-public information. The Contractor shall return the executed NDAs pursuant to CDRL A023. Note: This NDA does not authorize the Contractor or its employees' access to information in the possession of the Government that may be considered the proprietary information of another company, entity, or person. The Contractor shall execute any additional NDAs that may be necessary with the owner (i.e., OEMs) of the proprietary information to gain permission and access if required to perform the requirements of this contract.

(g) Vacancies

Any personnel vacancy must be filled within 30 days of the departure and the Government shall be kept informed of status.

2. Corporate Operations Support The Contractor shall, as specified in individual task orders issued under this contract, provide support in the following functions. Data deliverables associated with these functions will be specified in the individual task orders.

2.1.1. Facilities Support (CDRL A002)

(a) Facilities Project Management Facilities Project Management duties shall be up to and including the CUI level of information. The Contractor shall provide management support in the areas of scheduling and workflow of Facilities support for approximately 85 buildings and 50 other smaller structures, including the following, but not limited to:

(1) Determine, recommend, and implement a method to obtain the required Facilities Support that satisfies priorities conveyed by NSWC PCD and meets requirements and constraints of DoD and Navy instructions, policies, and procedures.

(2) Determine feasibility of requested completion times relative to other Facilities Support work. Plan, schedule, and coordinate Facilities Support to meet requested delivery dates. If requested completion dates cannot be met, coordinate with NSWC PCD Facilities Government division or branch head to confirm Government priorities and provide estimated completion dates.

(3) Analyze, schedule, and track all Facilities Support work requests

(4) Analyze Facilities Support job orders in sufficient detail to determine priority and manage their completion in an expeditious manner.

(5) Maintain a task log and report status to NSWC PCD Facilities Government personnel when requested.

(b) Facilities Engineering Technician Support (CDRL A003) Facilities Engineering Technician duties shall be up to and including the CUI level of information. This effort includes various Computer Aided Drafting and Design (CADD) services supporting the NSWC PCD facilities management. The support requires interaction with all levels of technical, scientific and management personnel to exchange information and resolve issues within the areas of focus. This support requires skill in Microsoft Office (Outlook, Word, Excel, and PowerPoint) as well as AUTOCAD® software and the ability to communicate well orally and in writing with personnel across NSWC PCD. The Contractor shall provide support to include, but not limited to, the following:

1. Update and maintain drawings for space allocations in the NSWC PCD Master Space Plans using AUTOCAD® software.

1. Using AUTOCAD® software, prepare and modify conceptual drawings of executive, conventional stand-alone, and systems furniture layouts in various configurations for review by the Government. Update the NSWC PCD Master Space Plans with furniture layouts approved by the Government.

1. Convert drawings to common formats viewable on computers without AUTOCAD® software, including the Portable Document Format (PDF) and Joint Photographic Experts Group (JPEG) format .jpg.

1. Maintain a well-defined tracking system for the NSWC PCD Master Space Plans.

1. Collect field data, analyze the results, and prepare record drawings.

1. Prepare drawings required to graphically communicate ARCHIBUS information for documents including site approval requests, work requests to the Naval Facilities Engineering Command (NAVFAC) Public Works Department, engineering sketches, and additional drawings to support the NSWC PCD Facilities group.

1. Maintain NSWC PCD’s inventory tracker of executive, conventional stand-alone, and systems furniture items and components available for re-use. The inventory tracker is currently maintained as a Microsoft Excel spreadsheet.

1. Provide support in transition effort to a new Space Management System (e.g. ARCHIBUS). Utilize ARCHIBUS to assist with facility space utilization and maintain data to keep NSWC PCD’s data in ARCHIBUS current.

(c) Facilities General Maintenance Worker Support Facilities General Maintenance Worker duties shall be up to and including the CUI level of information. This effort includes various semi-skilled labor activities of Facilities Support. The support requires interaction with all levels of technical, scientific and management personnel throughout NSWC PCD. Unless otherwise stated, the Government will provide access to all tools, equipment, and vehicles needed to perform the required support. As part of this support, the Contractor will be required to operate mobile equipment such as Government owned pickup trucks, forklifts, small gasoline or electric driven vehicles (i.e., carts). All operators shall be licensed in accordance with State of Florida law prior to operating these vehicles. The Contractor shall provide support to include, but not limited to, the following:

1. Transport, install, and reconfigure office furniture systems and stand-alone furniture. Stow and retrieve such items as required to facilitate various Facilities activities or space moves.

1. Using Government furnished equipment and supplies, perform minor facilities maintenance tasks to include but not limited to:

15. Replace damaged ceiling tiles and repair ceiling tile grids

15. Replace damaged insulation in ceilings

15. Replace damaged faceplates on receptacles

15. Change water fountain filters

15. Hang or mount whiteboards and video display wall brackets

15. Prepare and touch up paint in small areas up to 1000 Square feet per job, including walls, trim, and doors

15. Finish paint drywall, block wall, doors, stain miscellaneous wood surface, caulk and apply exterior protective treatment

15. Install/repair drywall and complete all finish requirements

15. Repair holes in wallboard

15. Glue loose stair treads

15. Pressure wash exterior walkways and exteriors of buildings IAW environmental standards and policy

15. Adjust and maintain doors and door closers. Develop and maintain a list of automatic door openers.

15. Clean up after water intrusions events

15. Close tripped breakers

15. Clean air vents / diffusers

15. Replace malfunctioning toilet components

15. Replace leaking or malfunctioning faucets

15. Replace leaking or malfunctioning sink lines and under-sink water heaters

15. Unclog sinks, toilets and drains

15. Secure racks to floors with anchor bolts

15. Tint and re-caulk windows

15. Remove and replace small sections of damaged or worn flooring tiles. This will be limited to carpet tiles, luxury vinyl planks, and epoxy coating on concrete floors. Asbestos abatement is not included. If asbestos is present, contractors shall not perform removal or replacement.

15. Install/repair computer flooring.

15. Install cove base, baseboards, and window treatments

15. Install Luxury Vinyl Plank flooring and variety of carpet to recommended manufacturer standards

15. Serve as lead on daily projects

15. Operate forklifts, heavy equipment, and man lifts

15. Modify and deliver detailed information in regard to reconfigures/ renovations, determine/coordinate delivery schedules, validate DRMO paperwork, and have fundamental understanding of ARCHIBUS ticket system

15. Perform complex technical work in either a specific materials area or perform a wide range of methods for approach in reference to minor renovation, inspect work areas to determine the adherence to standards

15. Independently conduct inspections for compliance within standards and specifications

15. Maintain detailed records; ability to analyze findings and recommend corrective actions within Facilities

1. Investigate trouble calls as requested by the NSWC PCD help desk, and report amplifying information back to the help desk.

1. When required by destructive weather conditions of readiness set by the Government, fill, prepare, place, and later remove and empty sandbags in accordance with NSWC PCD Facilities Management hurricane preparation drawings. Perform other ad hoc destructive weather preparedness measures including removal of potential windblown projectiles and tying down of facilities-related equipment when also required by such conditions of readiness.

1. Work on ladders may be required. The maximum height shall be as set by Occupational Safety and Health Administration (OSHA) and related safety requirements.

1. Transport various items to Defense Reutilization Management Office (DRMO) co-located with NSWC PCD on the Naval Support Activity Panama City (NSA PC). Items transported may be up to 1,200 pounds each.

1. Transport various Government-owned furniture items and related materials for various events or space moves. Transportation of items will be required within the Panama City and Panama City Beach, Florida metro area. The Government shall provide any training required to operate and fuel Government-owned vehicles needed for such transportation.

1. Monthly, deliver Government furnished printer and copier paper that NSWC PCD orders from the NSWC PCD receiving area to occupied NSWC PCD buildings.

1. Transport, set up, take down, and store chairs, stages, tables, podiums, and ceremonial decorations in support of NSWC PCD official on-base meetings, conferences, functions, and events. With direction, set up Audio Visual (A/V) equipment in support of such events. Operation of A/V equipment will not be required. Historically, NSWC PCD has 12 events, annually (an average of one per month).

1. Physically inventory Government-owned furniture items and related materials in Government provided warehousing to include item types, characteristics (size, style, etc.), condition, quantity, and location when requested by the Government. A complete inventory is requested as often as every 2 months, and partial inventories on specific items are requested as often as every 2 weeks.

1. Walk-through all non-restricted NSWC PCD spaces once every 2 months, and in locations where fall- protection equipment is not required:

(i) Identify and replace non-functioning light bulbs in fixtures attached to ceilings with Government provided light bulbs. Report inoperable lighting ballasts to NSWC PCD Facilities Service Desk.

(ii) Replace non-functioning light bulbs identified by users in Government-provided furniture with Government provided light bulbs.

(iii) Adjust color temperature settings for various lights. Advise when lighting work exceeds height limit.

(iv) Test the functionality of emergency lights and replace spent bulbs or inoperable batteries with Government provided bulbs or batteries.

(v) Turn-in spent bulbs and batteries to NSA PC for disposal. NSWC PCD will provide temporary stowage for spent bulbs and batteries awaiting turn-in for disposal. NSWC PCD will provide the Contractor with instructions for turn-in of spent bulbs and batteries to NSA PC for proper disposal.

(vi) Check the function of each handicap accessible door opener and button in all non-restricted NSWC PCD spaces. Change automatic door opener batteries as needed, and report service needs for any necessary unscheduled maintenance of all inspected systems.

(vii) Develop and maintain a list of HVAC systems with condensate drain lines and report service needs for unscheduled maintenance. Perform preventive maintenance on each unit; treatment shall include chemical treatment (to be approved on the hazmat list) and ensure lines are clear of clogs (air compressor or vacuum).

(12) Inspect all fire extinguishers in NSWC PCD buildings monthly using the guidance contained in NSA PC Instruction 11320.2F.

(13) Inspect all Automated External Defibrillators (AEDs) in NSWC PCD buildings monthly using the guidance contained in OPNAVINST 5100.29A. All efforts in this area shall be reported in the Contract Status Report

(d) Mail Orderly Support The Contractor employee performing this effort shall have a security clearance at the SECRET level. The Contractor shall perform the Mail Orderly function throughout NSWC PCD buildings every Government workday using the guidance of OPNAVINST 5218.7D. This Two individuals shall be available for this effort. Only one will be required to perform this function at a time; however, another shall be available for backup or rotation as needed. This effort shall be reported in the Contract Status Report.

(e) Facilities Electrician Support Facilities Electrician duties shall be up to and including the CUI level of information. The primary work efforts in the area include, but not limited to:

(1) Perform minor electrical work:

i. Replace ballasts in overhead light fixtures

ii. Relocate electrical outlets and switches

iii. Replace and/or add circuits in electrical panels

iv. Install conduit and surface mounted raceways and pull electrical cabling/wiring

v. Install handicap accessible door openers and buttons

(2) Perform Preventive Maintenance:

i. Map electrical systems, circuits, and breakers and record

ii. Perform preventive maintenance on electrical systems as required

(f) Environmental Program Support Environmental Program Support duties shall be up to and including the CUI level of information. This effort includes services supporting the NSWC PCD environmental program management. The support requires interaction with all levels of technical, scientific and management personnel to exchange information within the areas of focus. This support requires skill in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Microsoft TEAMS and Sharepoint; and the ability to communicate well orally and in writing with personnel across NSWC PCD. Desired qualification is a minimum of two years’ experience in utilizing database systems and other electronic media to enter, revise, track and store data to support environmental analysis and compliance management. The Contractor shall provide support, to include, but not limited to, the following:

(1) Upload data and forms into databases, Microsoft TEAMS and Sharepoint.

(2) Collect field data, analyze the results, and create/update associated databases.

(3) Assist in Environmental Standard Operating Procedures and/or checklists preparation, review and revisions.

(4) Assist in environmental inspections.

(5) Review and maintain environmental databases current with accurate information.

(6) Track action items related to environmental planning and oversight of acquisition infrastructure support projects.

(7) Track corrective actions and resolution of findings identified in internal environmental program self-assessments/audits and external environmental inspections/audits.

(g) Facilities Coordination and Planning Support Performance of this task shall require access to Controlled Unclassified Information (CUI). The Contractor shall perform, but not limited to, the following:

(1) Conduct Site Visits (CDRL A004)

(i) Site visits to verify existing facility conditions/deficiencies and provide feedback to Facilities team members

(ii) Site visits to follow-up on repairs and corrections within and surrounding facilities

(iii) Submit a report of site visit findings within pre-determined time-frame

(2) Participate in Meetings (CDRL A005)

(i) Attend meetings with the NSWC PCD Facilities team on a recurring basis

(ii) Attend other meetings as required

(3) Communicate

(i) Ensure all communications reach designated NSWC PCD personnel

(ii) Submit informal notification via email, phone, etc. as required

(4) Technical Support of Requirements (CDRL A006)

(i) Technically support the NSWC PCD Facilities team in determining solutions to facility related deficiencies

(ii) Interface with NSWC PCD end users to understand requirements / deficiencies

(iii) Technically support the NSWC PCD Facilities team in reviewing work for accuracy and completion

(iv) If necessary, submit any findings in written (or email) form to the team

(v) Complete all reviews within one week of receipt

(5) Participate in Inspections

(i) Participate in Zone Inspections with the Facilities team, take notes on site, compile notes and distribute to appropriate parties

(ii) Conduct other facility inspections to verify seating assignments, facility asset information, and facility equipment condition.

(iii) Assist in Fleet Vehicle Program inspections to maintain accurate Inventory of non-tactical fleet vehicles; update inventory tracker as required

(iv) Assist in other Facilities related inspections as required

(h) Facilities Service Desk Support

(1) The Contractor will regularly access CUI in this role.

(2) The Contractor shall provide support for operating the NSWC PCD Facilities Service Desk Monday through Friday (excluding Federal Holidays) for 8 hours per day (core hours of 0900 to 1100 and 1300 to 1500 shall be included in the 8-hour period). The Contractor shall receive, record, refer or route, and when required, follow-up telephonically or via email on service requests from NSWC PCD personnel.

(3) Service requests may be received from customers in-person, by telephone, by email, or by online submission. Service tickets shall be entered or logged into networked software that will be provided by NSWC PCD. The service tickets shall be assigned and routed to the appropriate functional group at NSWC PCD. The software currently planned for use by NSWC PCD for this purpose is ARCHIBUS.

(4) Service requests remaining open beyond one week shall be investigated to determine the current status and expected date of completion. Requests shall be re-routed if necessary.

(5) This support requires the ability to type and use a computer running the latest Navy-used version of Windows (currently Windows 365). This support also requires the ability to communicate with personnel across NSWC PCD orally in person or on the telephone, as well as in writing via official email.

(6) Efforts under this area shall be reported in the Contract Status Report.

3.2.2 Corporate Communications Support (CDRL A007, A008, A009, A010) The primary work efforts in this area are in support of NSWC PCD, NSA PC, and other tenant activities. Most of the work is unclassified, but access to, and handling and storage of, classified material up to the SECRET level is required.

(a) Workflow and Scheduling Support

This area provides support to the NSWC PCD Corporate Communications Division. The Contractor shall provide workflow and scheduling support by performing, but not limited to, the following:

(1) Analyze, schedule, and track all work requests.

(2) Maintain task log and report information to Government personnel utilizing task tracking software.

(3) Analyze job orders in sufficient detail to determine priority and ensure that the proper processes are carried out in an expeditious manner.

(4) Determine the best method of obtaining the desired end product based on Government instructions, policies and procedures regarding Branch operations.

(5) Determine feasibility of requested delivery time relative to other work presently in the office; observe, plan, schedule, and coordinate multimedia operations to ensure delivery dates are met; monitors work flow to compensate for frequent priority assignments.

(6) Ensure customers receive graphic arts, photographic, and printing products or services in a timely manner.

(7) Keep the multimedia archives updated, retrievable, and backed up.

(8) Compile information reports, statistical data, and other informative material on current and historical work status, manpower utilization, and cost data.

(9) Check all completed work requests for accuracy including labor costs, before further processing.

(10) Maintain a current listing of software licenses that are actively in use within the Branch. Maintain current log of equipment holdings, equipment check-out log, and perform bi-annual equipment audits.

(11) Validate, verify, and format briefs, projects, manuals, or documents to ensure compliance with DoD, Navy and local NSWC PCD, NSA PC and tenant activities policies and procedures. Ensure all briefs, projects manuals and documents are grammatically accurate.

(12) Cross-reference and file artwork, control classified graphics and photographic materials, and maintain a database of all Branch work-related activities.

(13) Assist Code 103 Corporate Communication as needed with event preparations.

(14) Support with research and initial input of data to initiate purchase requests for Government review and approval, when requested by supported Government personnel for new equipment or supplies required to maintain production.

(b) Graphic Arts and Illustration Support

This functional area supports the operation of the NSWC PCD Graphic Arts and Illustration. Desired qualifications for graphic artists or illustrators include an Associate degree or equivalent education in Fine Arts or Commercial Arts with a minimum of five years of related full-time work experience in graphic arts and technical illustration.

Demonstrated experience producing artist concept renderings, technical illustrations, and graphic designs. Demonstrated experience selecting and working with various forms of art media, from traditional pen and ink, acrylics, oils, and watercolors to modern digital tools such as Adobe Creative Suite, Corel Painter, and Microsoft Office, as well as various other graphics-related applications. Demonstrated experience in determining composition, design, and appropriate media to be used in order to depict a broad range of technical concepts in support of scientific and engineering customers. Demonstrated experience in working with a broad range of applications as mentioned above, as well as the hardware associated with these applications, such as scanners, tablets, large-format printers, photo printers, and color copiers. Position requires the submission of a portfolio demonstrating proof of talent and skills within this discipline. Requires a SECRET level DoD security clearance. The Contractor shall provide graphics and technical illustration support to perform, but not limited to, the following:

(1) Conception, planning, preparation, and creation of visual materials such as concept renderings, illustrations, publications, logos, diagrams, displays, graphs, objects used in books, magazines pamphlets, exhibits, posters, presentations, live or video recorded speeches or conferences and other means of communicating.

(2) Produce complex computer-generated, as well as traditionally created, illustrations and artwork to include perspective renderings, requiring precision hand-eye coordination to draw images by hand and on computer tablets.

(3) Use visual elements to communicate messages through print and electronic media.

(4) Produce a full range of graphic and visual presentation products and services that meet customer requirements utilizing a variety of electronic and multimedia processes and techniques.

(5) Plan, design and execute graphics products that are effective for the medium being used and conveys the customer's message.

(6) Select, acquire, scan, edit and format visual material for publications in print and other media using a variety of software tools.

(7) Research customer needs personally and/or through meetings.

(8) Make initial artistic decisions for color schemes, lighting, size and placement of material to be presented.

(9) Prepare some or all of the task's materials, such as photographs, illustrations, charts and legends.

(10) Utilize mainstream computer graphics, video editing, and publication software to include the following: MS Office, CorelDRAW®, Adobe® Creative Suite, Corel® Painter®, etc. to produce visual information products. Additional skill sets such as three-dimensional (3-D) modeling and animation applications are desirable but not required,

(11) Dry-mount, matte, and frame images and posters as needed.

(12) Required to work in both MS Windows and MAC environments.

(c) Photographic and Video Support

This functional area supports the operation of the NSWC PCD Photography and Video Studio. Desired qualifications for photographers include an associate degree or equivalent education in photography and videography with a minimum of 5 years of related full-time work experience in technical photography and videography. Demonstrated experience producing stills and motion pictures, including high-speed photography and video. Demonstrated experience selecting cameras, lenses, filters, lighting, and backdrops. Demonstrated experience selecting, arranging, and framing scenes for effective results. Demonstrated experience performing photographic laboratory duties including image processing, manipulation, printing, and production. Demonstrated experience using mainstream photographic and nonlinear video editing hardware and software including digital still and video cameras, broadcast cameras, NewTek TriCaster, Adobe® Creative Suite, AfterEffects, and CorelDRAW® and/ or Apple Final Cut PRO and Apple Motion. Demonstrated experience setting up and operating photographic equipment to produce effective results in harsh or unstable environments such as aboard a helicopter or a vessel at sea. Demonstrated ability to work effectively for up to 16 hours per day in harsh or unstable environments such as aboard a helicopter or a vessel at sea. Requires a SECRET level DoD security clearance. NOTE: The Government will provide access to all required photographic equipment required to support this area. Contractor use of Government photographic equipment outside the premises of NSA PC will require the Contractor to be in possession of a current Government issued Property Pass.

The Contractor shall provide photographic and video support to perform, but not limited to, the following:

(1) Produce stills and motion pictures; normal, high, and ultra-high-speed photography and video.

(2) Produce specialized still photography and video production.

(3) Consider the purpose and to what type of audience for which the material is intended whenever presenting photographic and video material.

(4) Use mainstream photographic and non-linear video editing hardware and software to include the fllowing: digital still and video cameras, broadcast cameras, NewTek TriCaster, Creative Suite, AfterEffects, Microsoft Office, CorelDRAW®, etc. and/ or Apple Final Cut PRO and Apple Motion.

(5) Plan photographic coverage to fulfill the desired requirements. Decide on type of equipment to be used, coverage desired, placement and setup of hardware to be photographed and advise the task team accordingly.

(6) Work closely with the project leaders to devise equipment and installations that will withstand unusual and unprecedented environments and still be photographically responsive; i.e., in the outdoors where unusual conditions are encountered while performing photographic assignments, including the performance of photographic duties aboard a helicopter in the air and aboard a ship at sea.

(7) As coordinated by NSWC PCD, fly in commercial aircraft for the purpose of aerial photography and technical project support.

(8) Provide technical photographic support aboard vessels at sea for up to 16 hours per day, with occasional need to sleep aboard when not practicable for the vessel to return to port daily.

(i) Provide technical photographic support away from the Panama City, FL area.

(9) Work in close collaboration with operating officials of all levels, planning and organizing the photographic aspects of the total project.

(10) Select cameras, lenses, filters, scenes, and lighting, backdrops (including green screen) to be used in photographic and video coverage to assure satisfactory results.

(11) Required to work in both MS Windows and MAC environments.

(12) Arrange groups and individuals for best artistic value. Photograph dedication ceremonies, news events, re- enlistment ceremonies, retirement ceremonies, and visitors.

(13) Perform passport and portrait photography in the studio utilizing backdrops, lighting, and camera most suited for the type of photographs required. Historically the requirement has been for approximately 188 passport or portrait photos per year.

(14) Perform photography of individuals or groups outside the studio and without backdrops, often outdoors or in their work environment. The Contractor shall arrange individuals and groups for best artistic value, making best use of available natural or workspace lighting, and selecting the equipment most suited for the type of photographs required. Historically the requirement has been for approximately 200 such photographs per year.

(15) Maintain equipment in a state of readiness with no lost time for loading cameras, replacing batteries, etc.

(16) Properly notate, catalog, and archive photographic and video media.

(17) Dry-mount, matte, and frame images and posters as needed.

(18) Photographic and Video Support shall include both technical and administrative photography and videography. The ideal is that any photographer provided by the Contractor is capable of both interchangeably. But when schedules conflict, technical photography will generally have priority over administrative photography assignments:

(i) Technical Photography - The Contractor shall confer with technical project leaders to plan photographic coverage of events to document technical processes and achievements. As the photographer, determines the type of equipment to be used, coverage desired, and placement and setup of subject matter to be photographed. The Contractor shall work closely with the technical project leaders in devising equipment and installations that will withstand unusual and unprecedented environments and still be photographically responsive; i.e., in the outdoors where unusual conditions are encountered while performing photographic assignments. The Contractor shall work in close collaboration with technical project leaders in planning and organizing the photographic aspects of the total project. The Contractor shall have sufficient knowledge of the specific subject concerned, which includes the understanding of the objectives and operations involved in the project and the ability to fully develop the photographic aspects of the project. The Contractor will exercise a high degree of artistic and creative ability in selecting cameras, lenses, filters, scenes to be photographed, and the lighting to be used in photographic requests to assure satisfactory results. Frequently the work cannot be repeated and there will only be one opportunity to photograph the test, event, or subject matter.

(ii) Administrative photography - The Contractor shall arrange groups and individuals for best artistic value for the purpose of photographing dedication ceremonies, news events, reenlistment ceremonies, retirement ceremonies, and visitors. The Contractor shall perform passport and portrait photography in the studio utilizing backdrops, lighting, and camera most suited for coverage desired. Because administrative photography is frequently required on short notice personnel and equipment must be maintained in a state of readiness with no lost time for loading cameras, replacing batteries, etc.

3.2.3 Security Support

(a) Security Policy and Programs Support These functional areas support the Security Policy and Programs and Emergency Management. Performance requires access to classified information up to the SECRET level and North Atlantic Treaty Organization (NATO) information. Contractor shall maintain access to the Secret Internet Protocol Router Network (SIPRNet) . On occasion, during non-standard hours, when requested by Security Forces, the Contractor shall respond to security alarm activations within 2 hours to conduct an inspection of the facility and reset the alarm.

The Contractor shall be able to perform User functions of opening/closing security containers, checking containers to ensure they are empty of classified information, and changing the combinations on security containers and doors. The Contractor shall be able to identify mismarked classified and CUI documents and assist personnel in applying correct marking per DoD and SECNAV requirements.

The Contractor shall have the ability to review Security Eligibility and Access using the Defense Information System for Security (DISS) Web Application, and initiate and review Background Investigations utilizing the National Background Investigation Services (NBIS) system, and/or subsequent systems as implemented by the DoD.

(1) Contractor shall maintain a fundamental working knowledge of Security Administration, focusing on Information and Personnel Security. These areas can be found in the Center for Development of Security Excellence (CDSE), Department of Defense Professional Certification and Credentialing Handbook, June 2023, within the Security Fundamentals Professional Certification (SFPC) section. Contractor employees working on these taskings shall complete the following coursework to maintain fundamental knowledge:

(i) Introduction to Industrial Security, IS011.16

(ii) Introduction to Information Security, IF011.16

(iii) Introduction to Physical Security, PY011.16

(iv) Introduction to Personnel Security, PS113.16

(v) Introduction to National Security Adjudication, PS001.18

(vi) Information Security Management, IF201.01

(vii) DoD Security Specialist, GS101.01

(2) Provide security-related support services to the Security functional areas, such as uploading data and forms into databases and TEAMS. (CDRL A011)

(3) Assist in maintaining procedural manuals and instructions pertaining to security operations.

(4) Provide support services to the Information Security Program by reviewing safes and documents using a provided checklist and compile the results into a spreadsheet and write reports, developing and/or validating briefs contain information required by instructions, review, validate, and track photo passes, coordinate and monitor the semiannual Classified Clean Out for completion, maintaining and monitoring the record of SF 701, SF 702, visitor logs, access lists, and individual entry requests for buildings and restricted areas and safes, inspecting security containers ensuring they are free from all material prior to the container being removed from service, assisting with security container combination changes, managing the receipt and dispatch of classified information to and from the Command, destroy paper products via shredding and monitoring/escorting the Shred vendor when shred events are scheduled.

(5) Provide support services to the NATO Program, to include validating SIPR Account Request documents by ensuring training certificates are up to date, and ensuring the Classified System Network Addendum and NATO Brief/Debrief Certificate are correct, and establishing an electronic file folder for each employee submitting for a SIPR account.

(6) Assist in the Security Education, Awareness, and Training (SETA) Program by monitoring and tracking specialized security training required by Command personnel, assisting in developing security training briefings, and providing briefings, as needed.

(7) Assist Personnel Security in validating Civilians, Military, and Contractors have the appropriate Security Background Investigation and/or Clearance Eligibility required for their position based on the Position Designation Request (PDR) and initiating Background Investigations for those that require a new investigation, periodic reinvestigation, or upgrade in investigation scope.