J-1 Schedule.xlsx

XLSX spreadsheet 62 KB Posted

Attached to
CMS Contact Center Training and Content (CTC) Federal contract opportunity
Solicitation number
75FCMC21R0041
Issued by
Department of Health and Human Services Centers for Medicare and Medicaid Services

About this file

This document contains details for a federal solicitation seeking support services for contact center training and content development. The Centers for Medicare and Medicaid Services is soliciting proposals to award a contract to develop and maintain training and content solutions for use by customer service representatives in their contact center operations call center which handles over 42 million calls annually across Medicare and Marketplace programs. The contract will have a one-year base period and four one-year option periods and have a NAICS code of 541611 with a small business size standard of $16.5 million in average annual receipts. The solicitation is set aside for small business concerns and seeks complete, accurate, and consistent training and content materials to help individuals serviced by the contact centers understand their healthcare benefits and options.

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Other files for this federal contract opportunity

Other files attached to CMS Contact Center Training and Content (CTC), newest first.
File Type Posted
75FCMC21R0041- Amendment 0003.zip ZIP file
75FCMC21R0041- AMENDMENT 00002.zip ZIP file
Solicitation 75FCMC21R0041-Amendment 1.zip ZIP file
LINK - Virtual Pre-Solicitation Conference.docx DOCX document
CTC Pre-Proposal Conference- Registration List.pdf PDF
TrainingandContent(CTC) Competition.pptx PPTX presentation
Cover Letter.pdf PDF
J-2 Award Fee Evaluation Plan.pdf PDF
J-3 Statement of Work (SOW).pdf PDF
J-5 COI Submission Template.docx DOCX document
J-4 Property List.xlsx XLSX spreadsheet
J-7 Voluntary Product Accessibility Template (VPAT).doc DOC document
SF33_75FCMC21R0041 Solicitation.pdf PDF
SOW Attachment 1- CTC Library of Documents.zip ZIP file
J-9 Pricing Template.xlsx XLSX spreadsheet
J-6 Past Performance Questionnaire.docx DOCX document
J-8 Proposal Assumptions.pdf PDF
Show all 17

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Text version

Total CPAF By Period

CLINPERIODESTIMATED COSTBASE FEEAWARD FEETOTAL CPAF
0001Base Period (Transition)
0002Option Period 1
0003Option Period 2
0004Option Period 3
0005Option Period 4
TOTAL

&"Times New Roman,Bold"RFP: 75FCMC21R0041 Attachment J-1, Schedule

SLINs By Period

COSTS BY LINE ITEM BY PERIOD

SLIN 000#01 (Training)(CLIN 0001)OP1 (CLIN 0002)OP2 (CLIN 0003)OP3 (CLIN 0004)OP4 (CLIN 0005)Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000#02 (Content)Base Period (CLIN 0001)OP1 (CLIN 0002)OP2 (CLIN 0003)OP3 (CLIN 0004)OP4 (CLIN 0005)Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000#03 (Continuous Improvement)Base Period (CLIN 0001)OP1 (CLIN 0002)OP2 (CLIN 0003)OP3 (CLIN 0004)OP4 (CLIN 0005)Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000#04 (Program Management)Base Period (CLIN 0001)OP1 (CLIN 0002)OP2 (CLIN 0003)OP3 (CLIN 0004)OP4 (CLIN 0005)Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000#05 (Travel)Base Period (CLIN 0001)OP1 (CLIN 0002)OP2 (CLIN 0003)OP3 (CLIN 0004)OP4 (CLIN 0005)Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
Total Estimated Cost$0$0$0$0$0$0
Base Fee$0$0$0$0$0$0
Award Fee$0$0$0$0$0$0
Total Cost Plus Award Fee$0$0$0$0$0$0
The Contractor may exceed the total estimated cost for each SLIN. However, deviations of 10% or greater shall be approved by the Contracting Officer prior to their occurrence. In the event the Contractor anticipates deviations of 10% or greater per SLIN, the Contractor shall submit in writing to the Contracting Officer narrative detail in order to permit an adequate evaluation of costs incurred and/or estimated to be incurred in excess of the estimated cost. In no event shall the Contractor exceed the total estimated cost of the CLIN. This does not relieve the Contractor of their responsibility to notify the Contracting Officer in accordance with FAR 52.232-20, Limitation of Cost (as applicable), as it applies to the total CLIN.

&"Times New Roman,Bold"&K000000RFP: 75FCMC21R0041 Attachment J-1, Schedule

BASE (CLIN 0001)

COSTS BY LINE ITEM BY MONTH (BASE/TRANSITION) - CLIN 0001

SLIN 000101 (Training)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000102 (Content)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000103 (Continous Improvement)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000104 (Program Management)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000105 (Travel)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
Total Estimated Cost$0$0$0$0$0$0$0$0$0$0$0$0$0
Base Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
Award Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
Total Cost Plus Award Fee$0$0$0$0$0$0$0$0$0$0$0$0$0

The Contractor may exceed the total estimated cost for each SLIN. However, deviations of 10% or greater shall be approved by the Contracting Officer prior to their occurrence. In the event the Contractor anticipates deviations of 10% or greater per SLIN, the Contractor shall submit in writing to the Contracting Officer narrative detail in order to permit an adequate evaluation of costs incurred and/or estimated to be incurred in excess of the estimated cost. In no event shall the Contractor exceed the total estimated cost of the CLIN. This does not relieve the Contractor of their responsibility to notify the Contracting Officer in accordance with FAR 52.232-20, Limitation of Cost (as applicable), as it applies to the total CLIN.

&"Times New Roman,Bold"&K000000RFP: 75FCMC21R0041 Attachment J-1, Schedule

OP1 (CLIN 0002)

COSTS BY LINE ITEM BY MONTH (OPTION PERIOD 1) - CLIN 0002

SLIN 000201 (Training)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000202 (Content)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000203 (Continuous Improvement)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000204 (Program Management)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000205 (Travel)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
Total Estimated Cost$0$0$0$0$0$0$0$0$0$0$0$0$0
Base Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
Award Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
Total Cost Plus Award Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
The Contractor may exceed the total estimated cost for each SLIN. However, deviations of 10% or greater shall be approved by the Contracting Officer prior to their occurrence. In the event the Contractor anticipates deviations of 10% or greater per SLIN, the Contractor shall submit in writing to the Contracting Officer narrative detail in order to permit an adequate evaluation of costs incurred and/or estimated to be incurred in excess of the estimated cost. In no event shall the Contractor exceed the total estimated cost of the CLIN. This does not relieve the Contractor of their responsibility to notify the Contracting Officer in accordance with FAR 52.232-20, Limitation of Cost (as applicable), as it applies to the total CLIN.

&"Times New Roman,Bold"&K000000RFP: 75FCMC21R0041&K01+000 Attachment J-1, Schedule

OP2 (CLIN 0003)

COSTS BY LINE ITEM BY MONTH (OPTION PERIOD 2) - CLIN 0003

SLIN 000301 (Training)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000302 (Content)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000303 (Continuous Improvement)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000304 (Program Management)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000305 (Travel)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
Total Estimated Cost$0$0$0$0$0$0$0$0$0$0$0$0$0
Base Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
Award Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
Total Cost Plus Award Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
The Contractor may exceed the total estimated cost for each SLIN. However, deviations of 10% or greater shall be approved by the Contracting Officer prior to their occurrence. In the event the Contractor anticipates deviations of 10% or greater per SLIN, the Contractor shall submit in writing to the Contracting Officer narrative detail in order to permit an adequate evaluation of costs incurred and/or estimated to be incurred in excess of the estimated cost. In no event shall the Contractor exceed the total estimated cost of the CLIN. This does not relieve the Contractor of their responsibility to notify the Contracting Officer in accordance with FAR 52.232-20, Limitation of Cost (as applicable), as it applies to the total CLIN.

Attachment J-1, Schedule

OP3 (CLIN 0004)

COSTS BY LINE ITEM BY MONTH (OPTION PERIOD 3) - CLIN 0004

SLIN 000401 (Training)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000402 (Content)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000403 (Continuous Improvement)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000404 (Program Management)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000405 (Travel)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
Total Estimated Cost$0$0$0$0$0$0$0$0$0$0$0$0$0
Base Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
Award Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
Total Cost Plus Award Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
The Contractor may exceed the total estimated cost for each SLIN. However, deviations of 10% or greater shall be approved by the Contracting Officer prior to their occurrence. In the event the Contractor anticipates deviations of 10% or greater per SLIN, the Contractor shall submit in writing to the Contracting Officer narrative detail in order to permit an adequate evaluation of costs incurred and/or estimated to be incurred in excess of the estimated cost. In no event shall the Contractor exceed the total estimated cost of the CLIN. This does not relieve the Contractor of their responsibility to notify the Contracting Officer in accordance with FAR 52.232-20, Limitation of Cost (as applicable), as it applies to the total CLIN.

Attachment J-1, Schedule

OP4 (CLIN 0005)

COSTS BY LINE ITEM BY MONTH (OPTION PERIOD 4) - CLIN 0005

SLIN 000501 (Training)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000502 (Content)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000503 (Continuous Improvement)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000504 (Program Management)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
SLIN 000505 (Travel)Month 1Month 2Month 3Month 4Month 5Month 6Month 7Month 8Month 9Month 10Month 11Month 12Total
Total Estimated Cost
Base Fee
Award Fee
Total Cost Plus Award Fee
Total Estimated Cost$0$0$0$0$0$0$0$0$0$0$0$0$0
Base Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
Award Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
Total Cost Plus Award Fee$0$0$0$0$0$0$0$0$0$0$0$0$0
The Contractor may exceed the total estimated cost for each SLIN. However, deviations of 10% or greater shall be approved by the Contracting Officer prior to their occurrence. In the event the Contractor anticipates deviations of 10% or greater per SLIN, the Contractor shall submit in writing to the Contracting Officer narrative detail in order to permit an adequate evaluation of costs incurred and/or estimated to be incurred in excess of the estimated cost. In no event shall the Contractor exceed the total estimated cost of the CLIN. This does not relieve the Contractor of their responsibility to notify the Contracting Officer in accordance with FAR 52.232-20, Limitation of Cost (as applicable), as it applies to the total CLIN.

Attachment J-1, Schedule

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