FEDERAL AVIATION ADMINISTRATION

Performance Work Statement

Full Service Elevator Maintenance

1. CONTRACT EFFORT REQUIRED

A. Minimum Level of Work. The Contractor must perform an assessment and take all steps and measures to provide a minimum elevator operational availability of 97% and no more than 4 unscheduled outages per 12 month period. The maintenance of the elevator plant shall be in accordance with the latest edition of American Society of

Mechanical Engineers (ASME) A17.1 -Safety Code for Elevators and Escalators and

(ASME) A18.1-Safety Standard for Platform lift and Stairway Chairlift. Throughout this document, this standard may be referred to as "the Code". The contractor must assume responsibility for full-service maintenance upon notice-to-proceed for commencement of maintenance contract.

B. Personnel Requirements. The Contractor must provide qualified elevator mechanics, work crews, and supervisory personnel in such numbers, places, and times as may be required to fully meet the contract requirements.

C. Working Hours. All scheduled contract work must be accomplished during normal hours (7:00am-4:30pm Monday-Friday) and reaffirmed by the Contracting Officer

(CO) and Contracting Officer’s Representative (COR). The Contractor's proposal must include responding to unscheduled and/or emergency service calls 7 days per week, 24 hours per day as part of the contract price.

D. Subcontracts. All subcontracts must be in writing and conform to all the provisions of this contract. The Contracting Officer (CO) may request to approve in writing the use of subcontractors before they perform any work under this contract.

E. Contractor Conduct. All persons furnished by the Contractor, including subcontractors, are the sole responsibility of the Contractor. The Contractor must be responsible for their compliance with all applicable laws, rules, regulations and security clearances.

F. Account Representative. The Contractor must assign an individual to work directly with the Contracting Officer. This individual will be responsible for all matters pertaining to the contract requirements.

2. SCOPE OF WORK

A. Acceptance of Existing Equipment.

(1) In accordance with standard elevator industry practice, this is a full-service maintenance contract. The Contractor must inspect, maintain, repair, test, and clean all of the elevators and the elevator equipment.

(2) The Contractor must accept these elevators "as is". Obsolescence is not recognized in the terms of this contract. Any parts that are obsolete and cannot be repaired to current state, will be replaced with the next non-obsolete model at the cost of the government, upon a Bilateral Agreement between the

Contractor and the CO. Except as listed below, no components are excluded from the requirements of this contract. All repairs must be the Contractor's sole responsibility.

B. Excluded Equipment: The following elevator components are specifically excluded from this contract:

(1) Repairs or replacements made necessary due to vandalism, negligence or misuse of the equipment by persons other than the Contractor, the Contract representatives, or the Contract employees. and any issues that not directly elevator related (i.e. Fire, power outages, water, etc.)

(2) Refinishing or replacing elevator cabs, floor coverings, hoist way enclosures, cab and hoist way doorframes, signal fixture faceplates and sills, and interior lighting.

(3) Replacing underground hydraulic piping or cylinders.

(4) Mainline disconnect switch.

C. Performance Requirements.

(1) All elevator operations, tests, inspections, maintenance, alterations, and repairs performed under this contract must comply with the latest editions of the ASME publication A17.1.

(2) The Government will be responsible for the cost of any additional permits, fees, and third party inspections unless otherwise identified.

(3) Subject to the capability of the equipment, the Contractor must ensure that the original operating criterion is maintained at all times including but not limited to:

a) Maximum capacity in pounds.

b) Rated sped in feet per minute.

c) Performance time measured brake to brake.

d) Door operation.

e) Traffic handling capabilities.

f) Response times.

g) Smooth and quiet ride quality and door operation.

h) Software and controls.

i) Lighting and safety controls.

(4) A downtime percentage for each elevator of not more than three percent per year (based on 365 days a year/24 hrs. a day), a maximum of three service calls per month, six unscheduled service calls per 12 month period, per elevator, and a level or decreasing trend in service calls. An increased frequency in service calls is not considered acceptable performance.

For every additional hour of elevator inoperability, over the allotted 175.2 hours per elevator per year of inoperability, the Government will permanently withhold payment equaling to the hourly rate of the contract.

For example, if the annual contract amount is equal to $876.00 the hourly rate would be $.10 per hour ($876.00 per year/ 8760 hours per year). Each location will be tracked and paid separately.

D. Non -Standard Requirements: The Contractor's offer must include the following services:

(1) Communication Devices: The Contractor must be responsible for the telephones, telephone lines, intercom devices and programming of telephone instruments within the hoist way.

(2) The contractor must, provide 24 hour emergency elevator telephone monitoring services. The monitoring service must be capable of recording all calls and, when requested, provide the recorded transcripts.

E. Housekeeping.

(1) The Contractor must take all necessary precautions, to safeguard and protect all

Government property with which the Contractor comes in contact while performing the contract work.

(2) The machinery exterior and other equipment parts which are subject to rust must be kept painted. The machine room and pit floors must be kept painted with material approved by the COR.

(3) The Contractor must maintain all building space and any Government-owned equipment the Contractor is authorized to use, in a neat, clean, orderly, and working condition at all times.

(4) All machine rooms, hoist ways, pits, elevator equipment, and landing sill grooves will be kept clean, free of dust, dirt, grease, oil, and foreign debris.

(5) The Contractor will keep Material Safety Data Sheets (MSDS) on file with the on-site COR, for all materials it uses.

(6) The Contractor will use reasonable care to minimize the generation of waste, and will properly dispose of all waste off site. Any waste generated in the course of maintenance at a minimum will be removed from the site daily.

(7) The Contractor will use reasonable care to minimize the risks its work poses to the environment, the customers, the general public, and the contract employees.

F. Maintenance Control Program.

(1) The Contractor shall preform to the standards as contained in this Performance

Work Statement and utilize a comprehensive quality control program to assure that the contract requirements are provided as specified. This shall include a maintenance control program as specified in the latest edition of ASME 17.1; at no additional cost to the government.

(2) Annually, the Contractor shall survey the elevator units to verify that they conform to the specifications and the other provisions of this Performance Work

Statement. At the conclusion of the survey, the Contractor will provide the government representative a copy of the equipment survey report and performance evaluation for each individual unit covered by this contract. The report shall indicate all repairs and upgrades as well as general condition and cleanliness of each unit.

(3) In keeping with environmental protection as well as Code requirements, the contractor shall immediately notify the CO and COR in writing and email of any indication of underground oil seepage which may be attributed to a leaking underground hydraulic cylinder.

G. Equipment Changes

The Contractor shall not change or alter the existing elevator equipment or any electrical circuits, safety mechanisms, wiring, or controls outside of the contractual terms and conditions without written authorization from the Contracting Officer. If the Contracting

Officer authorizes changes, the Contractor shall develop and/or make appropriate revisions to the elevator drawings and/or specifications and a copy provided to the

Government. All improvements and/or changes shall be documented by the Contractor during the term of this contract and shall become and remain the property of the

Government. Contractor shall provide updated as-built drawings within 30 calendar days of the completion of major repair work.

Contractor shall be allowed to install a monitoring system that meets ASME A17.1 code in the elevator by telephone line or other system. However, the proposed monitoring system shall not impact FAA Radios Frequencies or tower operations.

3. MAINTENANCE CONTRACT COMPLIANCE AND STIPULATION

A. . Maintenance performance is measured under three criteria, Operational Availability per quarter, the number of unscheduled Outages per quarter, and prompt response time to unscheduled outages. If maintenance performance does not meet the stated requirements for either operational availability or the allowable number of unscheduled outages, payment or a portion of the payment for that quarter. The states requirements for the Operational Availability and max number of unscheduled outages are as follows:

(1) Operational Availability of 97% or greater per quarter pertaining to the maintenance contract

(2) Less than or equal to four (4) unscheduled Elevator Outages per quarter pertaining to the maintenance contract.

B. Basis for Forfeiture of Payment

(1) Operational Availability

If the cumulative unscheduled outage duration time exceeds 3% in any given quarter, a 25% forfeiture of the quarterly maintenance payment will be incurred.

Then for every half a percent (.5%), or approximately 11 hours, of additional unscheduled outage time, an additional 25% forfeiture of the quarterly payment will be incurred until the entire quarterly payment is forfeited.

100% – 97%* Operational Availability – Contractor receives full quarterly payment

97.0% < 96.5% Operational Availability – Forfeit 25% of quarterly payment

96.5% < 96.0% Operational Availability – Forfeit 50% of quarterly payment

96.0% < 95.5% Operational Availability – Forfeit 75% of quarterly payment

Less than 95.5% Operational Availability – Forfeit 100% of quarterly payment

(2) Unscheduled Outages

(3) Operational Availability and Outages Combination

4. QUALIFICATIONS OF CONTRACT EMPLOYEES

A. Elevator Maintenance Technicians

(1) Qualifications. The personnel employed by the Contractor must be capable employees, trained and qualified in elevator maintenance and repair work.

(2) Licenses. Where applicable, all persons employed in a trade, craft, or profession that is licensed by state or local authorities must have the appropriate license prior to performing any contract work. The license must be of a grade or level consistent with the requirements of the work being performed. The contractor must provide appropriate documentation.

5. SUPPLIES, MATERIALS, AND EQUIPMENT

A. Furnished By The Government. - NONE see note below Note: When requested by the Contractor, the Government will provide a copy of the drawings and specifications (if available) for the elevators. The Contractor will keep these documents at the work site. When the contract expires, these documents must be returned to the COR.

B. Furnished By The Contractor.

(1) The Contractor must provide all labor, supplies, materials, repair or replacement parts, tools, and equipment (including but not limited to diagnostic tools and/or equipment, computer hardware and/or software, including monitor displays, and/or standalone security systems installed by the elevator manufacturers) as deemed necessary to perform the work specified in this contract efficiently and effectively.

Performance Objective Performance Threshold Category 1 (Annual) Testing 100% as required by the Code with the witness and certification of an FAA provided Qualified Elevator

Inspector Category 5 ( Full-load) Testing 100% as required by the Code with the witness and certification of an FAA provided Qualified Elevator

Inspector Perform preventive maintenance as scheduled and unscheduled/emergency calls Elevators are operational 97% of the time.

Unscheduled Outages Less than four (4) per quarter

Maintenance records updated upon completion of service 100% after each service call or scheduled service event

Reports submitted within 5 business days 100% submittal after each service event Provide as-built drawings (if applicable)

Within 30 days of completion of major repair work.

Unscheduled/Emergency calls 100% response time

(2) All parts replaced under the provisions of this contract must be from the original equipment manufacturer, manufactured to OEM or equal specifications as approved by the CO.

6. INSPECTIONS AND TESTS

A. Maintenance and Repair Inspections by Government. The Government reserves the right to make any test or inspection it deems necessary to make sure that all performance requirements are being maintained. The Contractor must complete any repairs or deficiencies specified in the inspection report within 30 calendar days. Deficiencies not corrected within the given timeframe may result in withholding of payment. When all listed deficiencies have been corrected, the Contractor will sign and date the inspection report and return it to the CO. At its discretion, the Government may then re-inspect the work.

B. Safety Deficiencies. If any condition is disclosed which constitutes a safety hazard to either elevator passengers or equipment, that unit must be removed from service immediately. After corrections have been made, verified safe and reported to the onsite personnel, the subject unit must be placed back in service. A copy of the report must be provided to the COR.

C. Annual, & Five Year Tests.

(1) Testing. The Contractor shall test all safety devices, governors, and other equipment at regular intervals, as required by ASME A17.1-10, Safety Code for Elevators and Escalators and A17.2-2010, Guide for Inspection of

Elevators, Escalators, and Moving Walks; and ASME A18.1-2008, Safety

Standard for Platform lifts and Stairway Chairlifts. Any defects noted shall be corrected as soon as practicable. If inspection reveals unsafe operational conditions, the elevator shall be locked out of service and the facility manager notified immediately.

(2) The Contractor shall be responsible for the Periodic Tests listed in Table N-1 of ASME 17.1 for Categories 1 and 5. Labor and material for periodic inspections, as listed in Table N-1 of ASME 17.1, shall be the responsibility of the contractor. An independent third party elevator inspector provided by the

FAA shall witness elevator testing and inspection. After completing the one-year or five-year inspection and test requirements, the elevator inspector, in coordination with the maintenance contractor, shall furnish a certificate of elevator inspection and an elevator inspection report with any forms required by the codes. The maintenance contractor shall attach any seals or Metal tags to any elevator components or devices as required by the codes.

(3) The Contractor shall notify the Contracting Officer and/or COTR at least thirty

(30) calendar days prior to the planned test date, so arrangements can be made to have an independent elevator inspector witness the tests. In the event an elevator fails inspection and/or test, the contractor will responsible for payment of any re-inspection and re-testing. Failure must be an issue covered under this PWS.

7. CONTRACT CLOSE-OUT INSPECTION

(1) Within 90 calendar days prior to the expiration of the contract, the Contractor and the COR together will inspect all elevators. The Contractor will prepare an

Existing Deficiency Report in conjunction with the COR that lists the deficiencies found for Government review/approval. The Contractor will correct all deficiencies that fall within the scope of this contract. The COR has the right to bring in a third party inspector. The Contractor shall also be responsible for latent deficiencies that are discovered after the close-out inspection. All deficiencies must be corrected within 30 calendar days of notification to the

Contractor.

(2) The Contractor may dispute the Contracting Officer's decision concerning responsibility for deficiencies and file a claim under the Disputes Clause of this contract. However, pending a resolution, the Contractor will perform the work.

(3) The Contracting Officer may take deductions from monies due the Contractor for any deficiency that remains uncorrected beyond 30 calendar days after notification. Such deductions will be based upon the cost to the Government

FAA of having the deficiencies corrected by other means.

8. REPAIRS.

A. "Repairs" are defined as unscheduled work required to prevent the breakdown or failure of an elevator, or to return an elevator back to service after a breakdown or failure.

B. The Contractor must complete all repairs within 24 hours after discovering the problem or of receiving notification that corrective action is required. The Contractor will notify the CO/COR immediately if repairs cannot be made within 24 hours. If the Contractor cannot complete the repairs within 24 hours, he/she must present, within two working days, a plan to the COR for completing the work.

C. Upon request the Contractor must furnish a record of all repairs made to the elevators, their accessories, or appurtenances.

D. Any repair work outside the scope of this contract must have prior written approval by the CO

9. SERVICE CALLS.

A. Definition. "Service Call" is a report of an elevator malfunction made by authorized Government personnel or designated building occupants and the Contractor's subsequent response to, and correction of, the problem.

B. Whenever called by authorized personnel (7 days per week, 24 hours per day), the Contractor must respond promptly within 2 hours. In no case may the arrival time exceed 1 hour for entrapment conditions, regardless the time of day and with no additional cost to the government.

C. For each service call, the Contractor must provide to the COR documentation that contains the following minimum information.

(1) A description of the problem.

(2) The location of the problem.

(3) A description of the action taken to resolve the problem.

(4) The time and date corrective action was completed.

(4) The name of the person who corrected the problem..

10. PREVENTIVE MAINTENANCE

A. Definition. "Preventive Maintenance" (PM) is regularly scheduled work on the elevator(s) that the Contractor must do to accomplish the following:

(1) Ensure their safe, reliable and continued operation.

(2) Prevent breakdowns due to worn parts.

(3) Maintain elevators in accordance with ASME A17.1 standards.

B. Schedule. Not later than five working days before the full service maintenance start date, the Contractor must submit to the CO/COR an annual maintenance work schedule. Preventative Maintenance must be performed at least once a quarter. The purpose is to let the facility personnel know when to expect the elevator mechanic.

11. Prior to removing an elevator from service, the elevator mechanic must coordinate the service removal with the COR or designated facility representative.

D After Hours. The Contractor has the option, with the approval of the COR, to perform work, inspections, and tests outside the normal working hours at no additional cost to the Government.

E. Any scheduled work that removes an elevator from service (fireman's service test, dispatching work, etc.) must be coordinated with the COR prior to removing the elevator from service. The Contractor must notify the COR or designated facility representative to coordinate after-hours access to the building.

11. SAFETY AND HEALTH

A) Applicable Requirements. All work shall comply with the applicable requirements of

29 CFR 1910/1926 and 40 CFR 761. All work shall comply with applicable state and municipal safety and health requirements. Where there is a conflict between applicable regulations, the most stringent will apply.

B) Responsibility. The Contractor shall assume full responsibility and liability for compliance with all applicable regulations pertaining to the health and safety of personnel during the execution of work, and shall hold the Government harmless for any action on its part or that of its employees or subcontractors, which results in illness or death.

C) Safety Equipment. The Contractor shall provide all necessary safety equipment and ensure that equipment and all relevant safety procedures are applicable for the job being performed and are utilized properly.

12. FACILITY MAINTENANCE MORATORIUMS

The FAA has established moratorium dates for construction activity at critical Air

Traffic Control facilities. The intent is to minimize impact on the ability of FAA to perform its operational activities during peak air travel dates. Moratorium dates are typically scheduled over the Thanksgiving Holiday and the Christmas/New Year

Holiday. The Contractor shall be aware of these dates and request specific information yearly if he/she anticipates scheduling work on or around the moratorium periods.

All activity during moratorium periods must be approved in advance by the FAA.

Submit items of work to be performed during moratorium dates no later than forty-five (45) days prior to the moratorium dates. Activities that have, in the sole opinion of the FAA, potential to negatively impact FAA operations will not be approved. A written waiver will be provided by FAA to the Contractor outlining the allowable work items. No additional time or cost will be allowed for such denial.

13. AIRPORT OPERATIONS

RESTRICTIONS TO ACCESS - Access to work areas may be restricted from time to time by necessity of airport operations. Contractor acknowledges that it has taken into account and provided in its planning, scheduling and pricing for disruptions including but not limited to, restricted access to portions of the site that will not be immediately available, delivery time limitations, and moratorium dates.

14. DEFINITIONS

Operational Availability: The amount of time the elevator is in full working service and is accessible by FAA personnel. Unscheduled outages and service call response time are durations when the elevator is not operationally Available; therefore, these actions would count against the

Operational Availability percentage of 97%.

Outage: An event that places the elevator out of service (OTS) for any length of time, with no minimal time frame.

Unscheduled Outage: An event that places the elevator out of service (OTS) for any length of time, with no minimal time frame that is not scheduled and is the fault of the contractor. Those outages not the fault of the contractor are not considered unscheduled outages.

Response Time: The amount of time it takes the contractor to arrive at the elevator starting at the time the contractor is contacted. The time starts when the contractor, not the contractor’s responding technician, receives the service call.