CIG slides for Industry Day - 08122024.pptx

IRS Information Technology Enterprise operations

Customer Integration Gateway (CIG)* Vision and Future State DRAFT: Pre-Decisional and for Discussion Only

*Formerly Integrated Enterprise Portal (IEP) August 2024

Acquisition Sensitive

Purpose and Vision Purpose: Provide a future vision and target/transition state.

Vision: Provide an IRS-controlled and managed Customer Integration Gateway (community cloud) that allows for Government staff as well as multiple vendors to operate, sustain, and transform the following areas:

The existing contractor-controlled on-premises user portals and data centers The existing contractor-controlled cloud user portals, applications, and gateways The existing contractor-controlled foundational cloud services (i.e., cybersecurity, networking, operations, architecture, engineering) Provide seamless integration into government-owned community clouds (T-Cloud) and existing IRS- owned data centers to support new IaaS, PaaS requirements.

Outcome: In a time when IRS needs to deliver increasingly more complex solutions to taxpayers more quickly, IRS needs to take control of its infrastructure and provide more agile solution delivery options to development teams. Customer Integrated Gateway will increase control and centralize management of application hosting infrastructure, enabling development teams to test and deploy new capabilities to accelerate business value accordingly.

Acquisition Sensitive

Future State Transition Phase – Customer Integration Gateway (CIG)

ECC

Edge Security

IRS SaaS/PaaS ECM and EFS transitioned to Pega Cloud for Government PaaS/SaaS JETCS SaaS offering replaces Enterprise Tax Calculator

Consolidated AWS IaaS

Public User Portal

AWS Apps *

Cloud-hosted PUP Apps IR Mod * Machine Translation Digitalization * Direct File * RPA Platform

BTA, CE *

WebABIS

CIG AWS Common Services SoftwareAG API Gateways

Networks

Data Storage

IAM

IRS Service Catalog Services IFS/PPS SAP/HANA Brokering Service EFTU-Kiteworks Bridge PaaS EST On-Demand Load Generation CD Pipeline ** EPZ leverages T-Cloud AWS account(s), captures logs, and brokers A2A connections via internal and public facing API Gateways NetBond

PaaS CIG (IRS) Common Services IRS Service Catalog Services

IAM

Networks

Data Storage

Forum Sentry API Gateways Shared Services

Public User Portal

Registered User Portal (RUP) Apps

Employee User Portal (EUP) Apps

Affordable Care Act Apps Portfolio

FATCA

MeF Non-Cloud PUP Apps

CPOE

eServices

ICCE

WebApps

PART

RRP

TIN Matching CIG (IRS) Private Data Centers

Consolidated AWS PaaS

AWS Apps

App N App N+1

PaaS Common Services TCloud Service Catalog Services

IAM

Networks

Data Storage

Shared Services

EPZ

Internal facing API Gateway(s) Public facing API Gateway(s) CD Pipeline Acquisition Sensitive Drupal provider and WCMS under IRS control New AWS workloads and common services hosted on consolidated AWS IaaS/PaaS IEP SaaS/PaaS offerings under IRS control IRS controls Private data centers and AWS IaaS/PaaS Accounts

ECM

EFS

Ent Tax Calculator (JETCS) SaaS TBD

SaaS Offerings

KP – Rework it to illustrate that we are not migrating anything to TCLOUD. Focus on integration between the two environments. Focus on integration and less on migration.

Illustrate some apps under

BPA level tasks (old vs new)

Provide IEP program and contract management to ensure delivery of high-quality integrated services.

IEP Infrastructure Services Provide and manage an infrastructure to deliver the IEP environments and services.

IEP Application Hosting Services Provide comprehensive hosting support for applications accessed by external users and organizations. Services include IEP monitoring, service management, and application infrastructure integration.

IEP Security Services Provide secure IEP environments to minimize risk to IRS data, applications, services, and users. Deliver IEP Active/Edge Cyber defense and analytics. Services include security compliance and ATO maintenance.

IEP Application Services Provide full life-cycle engineering support for IEP-hosted applications, including operations and maintenance .

GFE Cloud Services Provide IEP services needed to support application hosting, integration, and operations for IRS workloads provisioned and deployed in IRS provided cloud environments.

IEP Transition Services Provide IEP services operations transition to and from other IRS designated service provider(s) while minimizing risks to IEP service continuity and operations.

Provide IEP program and contract management to ensure delivery of high-quality integrated services.

IEP Infrastructure Services Provide and manage an infrastructure to deliver the IEP environments and services.

IEP Application Hosting Services Provide comprehensive hosting support for applications accessed by external users and organizations. Services include IEP monitoring, service management, and application infrastructure integration.

IEP Security Services Provide secure IEP environments to minimize risk to IRS data, applications, services, and users. Deliver IEP Active/Edge Cyber defense and analytics. Services include security compliance and ATO maintenance.

IEP Application Services Provide full life-cycle engineering support for IEP-hosted applications, including operations and maintenance .

Cloud Professional Services Provide IEP services needed to support application hosting, integration, and operations for IRS workloads provisioned and deployed in IRS provided cloud environments.

IEP Transition Services Provide IEP services operations transition to and from other IRS designated service provider(s) while minimizing risks to IEP service continuity and operations.

Task Order breakdown options Task Orders Breakdown

Secure Gateway & NON-Cloud applications hosted in Private Data Centers

IRS Cloud Application Hosting

Cloud Professional Services (hosted in TCloud or elsewhere but maintained by IRS vendor(s).

Provide program and contract management to ensure delivery of high-quality integrated services.

Infrastructure Services Provide and manage an infrastructure to deliver the environments and services.

Application Hosting Services Provide comprehensive hosting support for applications accessed by external users and organizations. Services include monitoring, service management, and application infrastructure integration.

Security Services Provide secure environments to minimize risk to IRS data, applications, services, and users. Deliver Active/Edge Cyber defense and analytics. Services include security compliance and ATO maintenance.

Cloud Professional Services Provide services needed to support application hosting, integration, and operations for IRS workloads provisioned and deployed in cloud environments.

Transition Services Provide transition services to and from other IRS designated service provider(s) while minimizing risks to service continuity and operations.

Questions?

Comments/Feedback/Guidance?

Discussion?

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