CIG Transition Phase - RFI Diagram.pdf
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About this file
This document is a Request for Information (RFI) issued by the Internal Revenue Service (IRS) regarding the Customer Integration Gateway (CIG), which is intended to replace the Integrated Enterprise Portal (IEP). The CIG will serve as the primary digital gateway and platform connecting taxpayers, third parties, tax practitioners, and employees to the IRS.
The RFI provides background on the IRS mission and the current state, challenges, and priorities of the CIG. It outlines the IRS's plan to transition from a single managed service provider model to a "multi-provider under IRS control" model, and seeks industry input on approaches to break up the CIG work across multiple vendors while minimizing integration risk and oversight challenges. The IRS is considering awarding Blanket Purchase Agreements (BPAs) to multiple vendors, potentially separating service delivery by hosting models (e.g., private data center, cloud). The RFI includes questions for industry on company capabilities, multi-award approaches, and performance standards. Responses to the RFI are due by 8:00 PM Eastern Time on 8/23/2024.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| CIG slides for Industry Day - 08122024.pptx | PPTX presentation | |
| CIG RFI Questions and Answers (as of 8-19-2024).xlsx | XLSX spreadsheet | |
| CIG Industry Day Registration.xlsx | XLSX spreadsheet | |
| IRS CIG RFI.pdf | ||
| DRAFT CIG SLOs.pdf | ||
| DRAFT CIG BPA PWS.pdf | ||
| Current State of IEP Systems and Services.pdf |
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Text version
Future State Transition Phase – Customer Integration Gateway (CIG)
DRAFT – For RFI Purposes Only
External Users
(Taxpayers)
External Entities (Agencies, Trading Partners)
Employee Users
FAST
Edge Security
CDN TBD
IRS ECCs
(IRS Managed)
AMDAS
CI Pipeline
TIC 3.0
IRS AWS EPZ
Other SaaS
Offerings
NetBond
Web Content Management System – irs.gov
Drupal PaaS
Consolidated AWS IaaS
Public User Portal
AWS Apps *
Cloud-hosted PUP Apps
App D*
App D+4
App D+2*
App D+1*
App D+5
App D+3*
App D+…
CIG AWS Common Services
API Gateways
Networks Data Storage IAM
IRS Service Catalog Services
Other SaaS Cloud Brokering Service
Other SaaS Cloud Bridge
PaaS
EST On-Demand Load Generation
CD Pipeline EPZ
Legend
AWS Transit
Gateway or VPN
AWS Transit
Gateway or
VPN
VPN
Integration between government-owned community clouds (e.g., T-Cloud AWS and IRS AWS) via EPZ and API Gateways
Data Center MSP
Cloud MSP
Consolidated AWS PaaS
AWS Apps
App E App E+1
PaaS
Common Services
TCloud Service Catalog Services
IAMNetworks Data Storage
Shared Services
CD Pipeline
PaaS
CIG (IRS) Common Services
IRS Service Catalog Services
IAMNetworks Data Storage
API Gateways
Shared Services
Public User Portal
Registered User Portal (RUP) Apps
Employee User Portal (EUP) Apps
Affordable Care Act Apps Portfolio
App B+1App B
App A App A+1
App C
App B+2
App B+3
App C+1
App B+…
App C+…
CIG (IRS) Private Data Centers
App A+…
Cloud Professional Services * Migrate Filing Season critical apps after other IEP Cloud apps
EPZ: Enterprise Partner Zone
Slide 1: Future State Transition Phase – Customer Integration Gateway (CIG)
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