Invitation Letter.pdf

This is a cover letter for Request for Quotations (RFQ) number 19SP5025Q0002 from the U.S. Embassy Madrid for telephone operator services. The letter outlines the submission requirements and key dates, with quotations due by January 15, 2025, at 4:00 p.m. CET through the provided electronic submission link. Questions must be submitted to Lydia Ruiz by January 6, 2025, with answers to be posted on SAM.gov on January 8, 2025.

The U.S. Government intends to award a firm-fixed-price contract to the lowest-priced responsible company without discussions, though discussions may be held if needed. Required submission materials include a completed SF-1449 form (Sections 1 and 5) and additional information from Section 3, A.2. Offerors must be registered in the System for Award Management (SAM) database prior to submission, as required by FAR 4.1102. The scope involves providing 24/7 remote telephone operator services for U.S. Mission Spain & Andorra, with an estimated 1,200 calls per month for a base year plus two one-year options.