International and Domestic Staffing Soliciation.6.9.23.docx

United States International Development Finance Corporation International and Domestic Staffing and Recruiting

Request for Proposal (RFP) # 77344423R0002

Date: June 9, 2023

Contents

SECTION A – SOLICITATION/CONTRACT FORM

Section B – SUPPLIES OR SERVICES AND PRICE/COST

B.1 ORDERING PERIOD

The term of the International Staffing and Recruiting IDIQ ordering period is five (5) years from date of award excluding any extensions to the ordering period under the authority of FAR Part 52.217-8.

B.2 CONTRACT TYPE

The multiple award IDIQ vehicle will allow for task orders to be issued on a Firm Fixed Price (FFP), Fixed Price Incentive (FPI), or Time and Material basis. Task orders may combine more than one pricing arrangement (e.g., FP/T&M, etc.), although each pricing arrangement will have separate contract line-item numbers (CLINs) with clearly distinguishable work requirements. Task orders will contain CLINs for other direct costs such as travel expenses.

B.3 TASK ORDER PRICING

This IDIQ provides the flexibility to determine fair and reasonable pricing specific to the task order requirement. Pricing structure is dependent upon established ceiling rates for the vehicle, level of competition for the specific need, known project risks, understanding of project uncertainties, complexity, urgency, and contract type. The ordering contracting officer (OCO) has the authority and responsibility to determine cost or price reasonableness for task order requirements which will be competed among qualified IDIQ awardees. The OCO must establish an appropriate CLIN structure and identify both the applicable contract type and clear delineation of work at the task level, for all CLINs in each task order.

B.3.1 Fixed Price Orders

Fixed price orders are defined under Federal Acquisition Regulation (FAR) Subpart 16.2.

B.3.2 Time and Materials and Labor Hour Orders

Time and Materials and Labor-hour orders are defined under FAR Subpart 16.602.

B.3.3 Fixed-price Incentive

Fixed Priced Incentive order are defined under FAR Subpart 16.403-1.

B.3.4 Other Direct Costs

Other Direct Costs (ODCs) are established on a cost-reimbursement basis as appropriate depending on contract type. They include travel costs, filing and registration fees, printing and binding expenses, and other allowable costs as described in FAR Part 31. ODCs shall be pre-approved by the Contracting Officer Representative (COR) at the task order level and be allowable on the task order only if approved prior to the Contractor incurring these costs.

B.3.5 Program Management Costs Program management support costs encompass support for management, reporting requirements, and other costs associated with the Contractor's program management staff as it relates to the overall management of the IDIQ contract. These costs shall not be proposed or billed as a direct charge to the IDIQ contract or orders against on this multiple award vehicle. These shall be included in the cost elements of the labor category hourly rates.

B.4 MINIMUM AND MAXIMUM CONTRACT AMOUNTS (APR 2010)

During the term of the IDIQ, the Government will place minimum order of $1,000.00 with all IDIQ holders. The value of individual task orders will not exceed $7,500,000. The maximum amount of all orders will not exceed $250,000,000 during the 5-year ordering period across all IDIQ holders and all service categories.

B.5 Labor Outside the Continental United States (OCONUS)

“OCONUS” is defined as other than the 48 contiguous states plus the District of Columbia. It is anticipated that there may be task orders for work OCONUS.

The U.S. Department of State’s Bureau of Administration, Office of Allowances, publishes quarterly report indexes of living costs abroad, per-diem rate maximums, quarter’s allowances, hardship differentials, and danger pay allowances.

The Department of State Standardized Regulations (DSSR) is the controlling regulations for allowances and benefits available to all U.S. Government civilians assigned to foreign areas. For task orders issued under this IDIQ, Contractor civilians assigned to foreign areas may receive the allowances and benefits in the DSSR but, shall not receive allowance and benefits in excess of those identified in the DSSR.

For OCONUS task orders where costs are not specifically addressed in the DSSR, the Government will reimburse the Contractor for all reasonable, allowable, and allocable costs in accordance with FAR 31, Contract Cost Principles and Procedures, and other applicable agency specific regulatory supplements.

B.6 Travel

Travel costs may be firm fixed price or reimbursed at actual cost in accordance with the limitations set forth in FAR 31.205-46 and other applicable agency-specific regulatory supplements. Unless otherwise directed by task order terms and conditions, the Contractor may apply indirect costs to travel consistent with the Contractor’s usual accounting practices.

(End of Section B)

SECTION C – SOW/PWS

C.1 GENERAL INFORMATION

The U.S. International Development Finance Corporation (DFC) is financing solutions to the most critical challenges facing the developing world today. Working with businesses, we mobilize private capital to invest in projects that create jobs and opportunities in emerging markets, including building critical infrastructure, expanding access to telecommunications, and providing small business financing for women entrepreneurs. Launched in 2019, DFC helps to advance America's foreign policy by partnering with projects that create economic stability, protect sovereignty, and ensure transparency. DFC investments adhere to high U.S. business standards and respect the environment, human rights, and worker rights.

C.2 BACKGROUND

DFC requires international and domestic staffing and recruiting services to support our diverse staffing needs across different regions. Our objective is to establish a reliable and cost-effective multiple award IDIQ with 2 (two) small business reserves for our staffing and recruiting needs, while ensuring high-quality talent acquisition and compliance with relevant regulations.

The purpose of small business reserves is to award one or more multiple-award contracts to any of the small business concerns identified at 19.000(a)(3), under a full and open competition.

The International and Domestic Staffing and Recruiting IDIQ vision is to support the mission of the United States International Development Finance Corporation by building a highly skilled and diverse global workforce. The IDIQ aims to provide top-tier international staffing and recruiting solutions that align with the goals and values of the DFC, enabling us to promote economic growth and development in emerging markets.

C.3 SCOPE

The scope of International and Domestic Staffing and Recruiting IDIQ spans many areas of expertise and requires the contractor to provide comprehensive international and domestic staffing and recruiting services for a multitude of professional service-based requirements that include all components required to formulate a total solution for all service requirements at DFC.

a. Staffing Strategy: The contractor will develop a staffing strategy that will be used to identify and attract the best candidates from the target countries. The strategy will include the use of online job boards, social media, targeted advertising, headhunting, and other recruitment methods.

b. Candidate Screening and Shortlisting: The contractor will screen, and shortlist candidates based on the criteria provided by our organization. The criteria will include the candidate's qualifications, experience, and suitability for the position.

c. Candidate Interviewing and Assessment: The contractor will conduct candidate interviews and assessments using a variety of tools and techniques to evaluate the candidate's skills, competencies, and fit for the position.

d. Candidate Selection and Onboarding: The staffing agency will assist our organization in selecting the best candidates and onboarding them into the organization. This will include a comprehensive orientation program, training, and ongoing support.

e. Reporting and Communication: The staffing agency will provide regular updates on the status of the staffing process, candidate feedback, and any issues or challenges that arise.

C.4 POOLS

International and domestic sectors are broken down to the following pools:

Pool 1 – Africa Staffing Pool 2 – Indo-Pacific Staffing Pool 3 – Latin America Staffing Pool 4 – Middle East Staffing Pool 5 – North America Staffing Pool 6 – Eurasia Staffing Pool 7 – Domestic Recruiting Pool 8 – International Recruiting Definitions:

Staffing - the overall process of identifying, hiring, and managing contract staff to meet the needs of DFC’s requirements.

Recruiting - the process of identifying and attracting potential candidates for full-time equivalent (FTE) job openings within DFC.

C.5 MISSION SPACES

This IDIQ is designed to support all mission spaces of the United States International Development Finance Corporation (DFC). These mission spaces include but are not limited to the following Departments:

· Office of Independent Accountability

· Chief Risk Officer

· Chief Development Officer

· Office of the Chief Executive

· Office of Financial & Portfolio Management

· Office of Development Credit

· Office of Development Policy

· Office of General Counsel

· Office of Administration

· Office of Human Resource Management

· Office of Structured Finance & Issuance

· Office of Equity & Investment Funds

· Office of External Affairs

· Office of U.S. Operations

C.6 CORE DISIPLINES

For task orders placed under this IDIQ, professional services may be defined as those categories of services provided under one or more of the following Core Disciplines:

C.6.1 Program Management Services Definition: Program Management Services includes all services related to leading, facilitating, and ensuring the strategic planning, implementation, coordination, integration, and evaluation of programmatic activities and administrative systems at DFC.

Examples: Service areas that are included under the Program Management Services discipline include but are not limited to the following:

1. Acquisition Support

2. Business Intelligence Support

3. Cost/Schedule/Performance Analysis

4. Cost Estimation And Analysis

5. Cost/Performance Trade-Off Analysis and Studies

6. Earned Value Management (EVM) Analysis

7. E-Business Support

8. Information Analytics

9. Investigative Services

10. Program Management

11. Integrated Program Management

12. Program Documentation

13. Project Management

14. Regulatory Compliance

15. Risk Assessment and Mitigation

16. Integration of Support Systems

17. Planning, Programming, Budgeting, and Execution Processes

18. Capabilities Integration and Development

19. Manpower Estimating

20. Human Resources Support

21. Recruiting Support

22. Stakeholder Requirements Analysis

23. Decision Analysis

24. Technical Planning

25. Technical Assessment

26. Requirements Management

27. Risk Management

28. Configuration Management

29. Technical Data Management

30. Interface Management

31. Communication Specialist

32. Project Management

33. Business Development

C.6.2 Management Consulting Services

Definition: Management Consulting Services includes all services related to the practice of helping organizations to improve their performance, primarily through the analysis of existing organizational problems and development of plans for improvement at DFC.

Examples: Service areas that are included under the Management Consulting Services discipline include but are not limited to the following:

1. Business Process Reengineering

2. Business Case Development Support

3. Change Management

4. Concept Development and Requirements Analysis

5. Cost/Schedule/Performance Improvement

6. Information Analytics

7. Knowledge Management

8. Relations and Coordination with Law and Policy Making Entities

9. Social Media Consulting

10. Marketing

11. Tactical and Readiness Planning

12. Technical Advisory Services

13. Training and Facilitation

14. Strategic Planning

15. Strategic Forecasting

16. Long-Range Planning, Futures, and Forecasting

17. Strategy Development

18. Market Analysis

19. Project Management

C.6.3 Engineering Services

Definition: Engineering Services includes any service or creative work, the adequate performance of which requires education, training and experience in the application of special knowledge in consulting, investigating, evaluating, planning and designing, engineering principles at DFC.

Examples: Service areas that are included under the Engineering Services discipline include but are not limited to the following:

1. Systems Engineering

2. Alternative Energy Sources and Engineering

3. Configuration Management

4. Concept Development

5. Design Documentation and Technical Data

6. Energy Services to include Management Planning and Strategies, Audit Services and Metering

7. Engineering

8. Engineering Process Improvement

9. Environmental Management

10. Environmental Consulting and Remediation

11. Human Factors/Usability Engineering

12. Independent Verification and Validation

13. Integration

14. Life Cycle Management

15. Modeling and Simulation

16. Natural Resources Management

17. Economist

18. Quality Assurance

19. Requirements Analysis

20. System Design

21. System Integration

22. System Safety Engineering

23. Test and Evaluation

24. Technical Documentation

25. Mission Assurance

26. Data Analytics

27. Architecture Design

28. System Verification and Validation

29. Human Systems Integration

30. Baseline (Configuration) Management

31. Data Management

32. Risk Management

33. Technical Planning

34. Systems Engineering Training

35. System Security and Information Assurance

36. System Effectiveness and Analysis

37. Software Development (for non-IT requirements)

38. Software Independent Verification and Validation (for non-IT requirements)

39. Communications Engineering

40. Market Analysis

41. Environmental and Social Risk Analysis

C.6.4 Logistics Services

Definition: Logistics Services includes the management of the flow of resources, not only goods, between the point of origin and the point of destination in order to meet the requirements of organizations. Logistics services involves the integration of information, transportation, inventory, warehousing, material handling, packaging, security, and any other function necessary to the flow of resources at DFC.

Examples: Service areas that are included under the Logistic Services discipline include but, are not limited to the following:

1. Analysis and Recommendation of Support Equipment

2. Deployment Logistics

3. Disaster Management/Contingency Operations

4. Distribution and Transportation Logistics Services

5. Infrastructure Services Including Transportation and Delivery

6. Integrated Logistics Support (ILS) Technical Requirement Creation

7. ILS Risk Assessments

8. ILS Schedules Creation and Performance Tracking

9. Inventory Management

10. Logistical Studies and Evaluations

11. Logistics Design

12. Logistics Management and Support Services

13. Logistics Operations Support

14. Logistics Operations and Maintenance

15. Logistics Optimization

16. Logistics Training Services

17. Repair and Alteration

18. Security

19. Supply Chain Management and Provisioning

20. Value Chain Management

21. Technology and Industrial Base Analysis

22. Life Cycle Sustainment

23. Supportability Analysis and Implementation

24. Integrated Logistics Support

C.6.5 Financial Management Services

Definition: Financial Management Services includes the planning, directing, monitoring, organizing, and controlling of the monetary resources of an organization.

Examples: Service areas that are included under the Financial Management Services discipline include but, are not limited to the following:

1. Budget Analysis and Tracking

2. Business Information Services

3. Cost Estimating and Analysis Support

4. Cost Performance Risk Assessments

5. Disbursement and Reconciliation Support

6. Financial and Financial Risk Analysis

7. Financial Management, Accounting, and Auditing Services

8. Impact Statement Development

9. Program Management for Financial Services

10. Program Objective Memorandum (POM) Creation And Documentation

11. Oversight and Fraud Detection

12. Safeguarding Personal Data

13. Loan Management

14. Grant Management

15. Economic Analysis

16. Return on Investment Analysis

17. Life Cycle Cost Determination

18. Total Ownership Cost Determination

19. Affordability Analysis

20. Analysis of Cost Alternatives

21. Should-Cost Determinations

22. Credit Analysis

23. Investment Advisor/Officer

24. Economist

C.6.5 ANCILLARY SUPPORT SERVICES

Ancillary support services is defined as services not within the scope of this IDIQ that are integral and necessary to complete a total integrated solution under a professional service based requirement within the scope of this IDIQ.

Ancillary support services may include but are not limited to other professional and/or non-professional services; commercial and/or non-commercial items; IT services and/or components, administrative support; data entry; and, subject matter expertise.

The OCO may allow and the Contractor may propose a labor category or labor categories at the task order level not identified in the labor categories., provided that the Contractor complies with all applicable contract clauses and labor laws, including the Service Contract Act or the Davis Bacon Act, if applicable.

C.7 DELIVERABLES

a. Staffing Plan: The contractor will provide a detailed staffing plan that outlines the staffing strategy, timeline, and budget.

b. Shortlisted Candidates: The contractor will provide a list of shortlisted candidates with their resumes, interview notes, and assessment reports.

c. Candidate Profiles: The contractor will provide detailed profiles of the selected candidates, including their qualifications, experience, and other relevant information based on the minimum qualifications provided by the DFC..

d. Onboarding Plan: For recruiting services the contractor will provide an onboarding plan that includes a schedule of activities, training materials, and other relevant information.

e. Progress Reports: The contractor will provide regular progress reports that detail the status of the staffing process, including candidate feedback, issues, and challenges.

The deliverables are subject to change and will be defined on the issuance of the task order.

Timelines are subject to change and will be defined on the issuance of the task order.

C.8 PROJECT MANAGEMENT

The contractor will manage the staffing and recruiting process and provide regular updates to DFC. The project team will be established on the task order, and communication protocols will be established to ensure effective communication between the staffing agency and our organization.

C.9 ASSUMPTIONS AND DEPENDENCIES

The staffing process is dependent on the availability of suitable candidates in the target countries. The staffing agency will assume responsibility for compliance with all relevant regulations, including employment laws and visa requirements.

1. Visa and work permit requirements: The success of the project may depend on the ability of selected candidates to obtain the necessary visas and work permits to work in the designated countries. Assumptions can be made about the ease of obtaining these documents, but it is important to remain aware of any changes in regulations or restrictions that may affect the ability to hire international talent.

2. Language proficiency: The success of the staffing project may also depend on the language proficiency of the selected candidates. Assumptions can be made about the language skills required for specific roles, but it is important to ensure that language skills are accurately assessed during the recruitment and selection process.

3. Technology and communication: The success of the project may depend on the availability and functionality of technology and communication tools used for candidate screening, interviewing, and onboarding. Assumptions can be made about the reliability and accessibility of these tools, but it is important to have contingency plans in case of any issues or limitations. The contractor is reliable for ensuring high-speed internet access is available for all task orders. If high speed access internet is not available the contractor must notify the CO and have a contingency plan in place.

4. Compliance with local laws and regulations: The success of the project may depend on compliance with local laws and regulations in each country where staffing is required. Assumptions can be made about the relevant laws and regulations, but it is important to verify and comply with all requirements to avoid any legal or financial consequences.

5. Collaboration with internal and external stakeholders: The success of the project may depend on the collaboration and communication with various internal and external stakeholders, such as hiring managers, recruitment agencies, and legal advisors. Assumptions can be made about the level of collaboration required, but it is important to maintain open lines of communication and engage stakeholders throughout the staffing process.

6. Availability of resources: The success of the project may depend on the availability of resources, such as personnel, funding, and technology. Assumptions can be made about the availability of these resources, but it is important to monitor and adjust as needed to ensure that the project stays on track.

7. Currency – all currency will be in US dollars. The contractor shall be responsible for all conversions to US Dollar.

These assumptions and dependencies should be considered throughout the staffing project to ensure that potential risks and challenges are identified and addressed in a timely manner.

C.10 KEY PERFORMANCE INDICATORS

The following key performance indicators will be used to measure the success of the staffing process: time-to-hire, quality of hire, retention rates, and cost-per-hire.

Time-to-fill: This measures the average amount of time it takes to fill a staffing position from the time it is opened until the new hire starts in the role. A reasonable benchmark for time-to-fill may depend on the type of positions being filled and can range from a few weeks to 1 month.

Candidate quality: This metric measures the overall quality of the candidates that are sourced, screened, and selected for the staffing positions. It can be evaluated through various indicators such as retention rates, job performance, and feedback from the Contracting Officer Representative, Contracting Officer ot Government Technical Monitor.

Diversity: This KPI measures the level of diversity among the candidate pool and new hires. This can include factors such as gender, race, ethnicity, age, and cultural background. This is important for ensuring that the staffing process is inclusive and meets diversity and inclusion goals.

Cost-per-hire: This KPI measures the total cost of the staffing process divided by the number of hires made. This includes costs such as advertising, recruitment fees, screening, assessment, and onboarding. A lower cost-per-hire can indicate greater efficiency in the staffing process.

Hiring manager satisfaction: This measures the satisfaction levels of hiring managers with the staffing process and new hires. Feedback can be collected through surveys or interviews to assess factors such as communication, candidate quality, and overall experience.

These KPIs shall help to monitor and evaluate the effectiveness of the international staffing and recruiting requirement, and identify areas for improvement and optimization.

C.11 ACCESSIBILITY REQUIREMENTS (Section 508) Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220), requires that when Federal agencies develop, procure, maintain, or use electronic and information technology (EIT), they must ensure that it is accessible to people with disabilities. Federal employees and members of the public with disabilities must have equal access to and use of information and data comparable to that of non-disabled Federal employees and members of the public.

SECTION D - PACKAGING AND MARKING

D.1 PACKAGING

Unless otherwise specified, packaging of all deliverables must conform to commercial packing standards to assure safe delivery at destination. Deliverables submitted by email shall include the task order number and project number in the subject line. Clauses and other requirements regarding packaging shall be designated by the OCO at the task order level.

D.2 MARKING

All deliverables required under this contract shall be marked in accordance with Government specifications. At a minimum, all deliverables shall be marked with the contract number, task order number, project number, contractor name, and name of COR at DFC.

Specific marking requirements may be addressed in individual task orders.

D.3 PAYMENT OF POSTAGE AND FEES

All postage and fees related to the submission of information, including forms, reports, etc., to the CO, the COR, or the person(s) designated to receive, shall be the responsibility of the Contractor.

SECTION E - INSPECTION AND ACCEPTANCE

(a) IDIQ level deliverables will be accepted by the Contracting Officer identified in Block 31 on page 1 of the award and by the Contracting Officer's Representative.

(b) Task Order deliverables will be accepted by the task order COR or the duly authorized GTM. The Contractor shall coordinate with the COR/GTM regarding the manner in which the services are to be performed, including consultation regarding strategy and legal theory regarding the services. The COR/GTM will review any written work product prior to such document being finalized, delivered or filed by the Contractor.

E.2 ACCEPTANCE CRITERIA

The Contractor shall provide deliverables that are responsive to the performance work statement or statement of work and that meet the general acceptance criteria outlined. The deliverables shall be provided to the COR for dissemination to DFC subject matter expert(s) for review and comments. Final inspection and acceptance of all work performed, work products and other deliverables, will be performed by the COR or Government Technical Monitor.

All Contractor-produced documents and documentation (work products) shall meet the following general acceptance criteria. Final inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery by the COR. The criteria below shall serve as minimal acceptable criteria for all deliverables at both the IDIQ and order level. Additional criteria may be added at the order level.

a. Clarity: Work products and technical content shall be relevant and unambiguous and shall adhere to accepted elements of style. Presentations shall be easy to understand and be relevant to the supporting narrative.

b. Adherence to Requirements: Work products must satisfy the requirements of the work required under each individual IDIQ Task Order and must contribute to the overall success of the tasks.

c. Format: Work products and deliverables shall be submitted in the format specified in the Deliverables section of the IDIQ and/or IDIQ Task Order (if applicable), or as specified by the COR/GTM. If format is not specified in the Deliverables section of the contract, the Contractor shall submit all work products incompatible with Microsoft Office Suite products.

d. Completeness: Work products and deliverables shall be comprehensive and appropriately developed (i.e., have all parts or elements).

e. Timeliness: Work products and deliverables shall be available at the time required and generated on or before specified and mutually agreed to due dates or in accordance with a later mutually agreed to scheduled date.

f. Communication: Communication with client/customers shall be professional, clear, and concise. Communication, both verbal and non-verbal, always maintains the goal of working toward positive solutions.

g. File Documentation shall be organized and free of errors.

h. Significant Deficiencies - Work products shall be free of significant deficiencies. Significant deficiencies are findings by reviewing officials of serious omissions, inaccuracies, noncompliance with legal requirements and standards, and failures to adhere to review protocols and accepted procedures.

Examples of significant deficiencies include, but are not limited to the following:

· Omission of required documents.

· Documents that do not conform to approved standards for content and format.

· Review packages that are not organized.

· Documents with material errors or inadequacies.

· Review packages with record of required reviews and approvals.

SECTION F - DELIVERIES OR PERFORMANCE

The services required under each individual task order shall be delivered and received by the Government within the time frame specified in each order.

F.2 PLACE OF PERFORMANCE

Place of performance will be identified on individual task order request.

Some services will be required at:

1100 New York Avenue, NW Washington DC 20527

F.3 NOTIFICATION TO THE GOVERNMENT OF DELAYS

Pre-award: Prior to task order award, the Contractor shall determine if there are any risks to performance schedule identified in the task order PWS or SOW. The Contractor shall notify the Government of those risks in its response to requests for task order quotes.

In the event the Contractor anticipates difficulty in complying with the contract delivery schedule or completion date, or as soon as the Contractor has knowledge that any actual or potential situation is delaying or threatens to delay the timely performance of this contract, the Contractor shall immediately notify the TO CO, TO COR, and GTM in writing of the cause and length of delay. This notification shall give pertinent details of the cause and anticipated length of the delay. This notification requirement shall not be construed as a waiver by the Government of any delivery schedule or date, or any rights or remedies provided by law or under this contract to include full or partial termination of the contract by default.

4:00 P.M. local time at destination, Monday through Friday, unless stated otherwise in the task order.

The Contractor shall provide a Monthly Task Order List, which lists all active task orders. The report shall list the project name, current period of performance, order expiration date, COR/GTM assigned to the task order, and any Contractor identified risks of missing deliverables deadlines. The report is due on the first business day following the first full month after IDIQ award and monthly thereafter. The Monthly Task Order List shall be provided in electronic format in Excel and emailed to the IDIQ CO and COR. The subject line of the email shall be annotated with - Monthly Task Order List; Month, 202X. /Year. Additional report recipients, content, and due dates may be identified in individual task orders.

F.4.2 Technical Capability Report The Contractor shall provide a Technical Capability Report, nine months after IDIQ award and annually thereafter and within 10 calendar days of loss of a Contractor Specific Qualification (CSQ). A DFC CO and technical team will review the report and contact the Contractors' additional references to evaluate newly stated capabilities to determine if any service categories, sectors, or regions will be added or removed from the Contractor Specific Qualifications (CSQ). The Technical Capability Report shall include the following:

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 ACCOUNTING AND APPROPRIATION DATA

Accounting and appropriation data will be established at the order level.

G.2 PRIMARY GOVERNMENT ROLES AND RESPONSIBILITIES

The following subsections describe the roles and responsibilities of individuals and authorized users who will be the primary Points of Contact (POC) for the Government on matters regarding contract administration as well as other administrative information. The Government reserves the right to unilaterally change any of these individual assignments at any time.

G.2.1 Government Personnel

G.2.1.1 CONTRACTING OFFICER'S AUTHORITY

The Contracting Officer is the only person authorized to make or approve any changes in any of the high-level work category requirements of this IDIQ, and, notwithstanding any provisions contained elsewhere in this contract, the said authority remains solely in the Contracting Officer. In the event the contractor makes any changes at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and the contract will be operating at risk. No adjustment will be made in the contract terms and conditions, including price. Only the CO has the authority to: (1) authorize any changes in the performance work statement; (2) modify or extend the period of performance; (3) change the delivery schedule, (4) authorize reimbursement to the Contractor for any costs incurred during the performance of this IDIQ; or (5) otherwise change any terms and conditions of this IDIQ.

Communications pertaining to IDIQ administration matters shall be addressed to the CO. No changes in or deviation from the scope of the work shall be affected without a supplemental agreement (IDIQ modification) executed by the CO authorizing such changes.

The Contracting Officer for the IDIQ contract is TBD

G.2.1.2. CONTRACTING OFFICER'S REPRESENTATIVE (COR) FOR THE IDIQ

TBD will be designated as the Contracting Officer's Representative (COR) for the IDIQ. DFC may change the COR at any time without prior notification to the Contractor by a unilateral modification to the IDIQ. The COR is:

TBD

The COR serves as technical liaison between DFC and the Contractor with respect to the IDIQ. The COR is also responsible for the acceptance of all deliverables for the IDIQ specified in Section F6, and such other responsibilities as may be specified in the IDIQ.

The COR is not authorized to make any commitments or otherwise obligate DFC or authorize any changes, which affect the IDIQ pricing, terms, or conditions. Any Contractor's request for changes shall be referred to the Contracting Officer directly or through the COR. No such changes shall be made without the expressed prior authorization of the CO.

G.2.1.3 LIMITATION OF AUTHORITY

Questions relating to the terms of the IDIQ shall be referred to the IDIQ Contracting Officer. Questions regarding IDIQ Task Orders shall be addressed to the CO identified on the order. No written or oral statement of the COR or the GTM shall serve as a basis for modification of the terms of the IDIQ or any IDIQ Task Order, unless confirmed in writing by the CO.

If the COR, or any other DFC employee requests the Contractor to provide services which are outside the scope of the IDIQ or IDIQ Task Orders, the Contractor should promptly advise the CO immediately, preferably in writing if time permits. Note that providing services outside of this IDIQ or IDIQ Task Orders could result in nonpayment for those services.

G.3 QUALITY CONTROL

The Contractor shall develop and maintain an effective Quality Control Plan (QCP) outlining how the contractor will ensure high quality performance on all orders in accordance with the PWS. At a minimum, the plan shall address the following four items:

1. Preventing and identifying conflicts of interest

2. Communication plan in the event of changes in the firm's ability to perform services, such as the unavailability of an approved COR/GTM, identified conflicts of interest, or notifications of delays.

3. Management plan to ensure approved retain all required training and licenses

4. Discrepancy resolution process if deliverables under the IDIQ or related task orders are untimely or unacceptable quality.

G.4 EVALUATION OF CONTRACTOR PERFORMANCE

(a) Purpose - In accordance with FAR 42.1502(d), the Contractor's performance will be periodically evaluated by the Government in the Contractor Performance Assessment Reporting System (CPARS) at https://www.cpars.gov/. The Contractor's performance on each IDIQ will be evaluated annually. CPARS is a web-enabled tool to evaluate the Contractor's performance and for the Government and Contractor to review, comment on, and approve evaluations.

(c) Evaluators - The performance evaluation may be completed by the CO, OCO, COR, TO COR, task order contract specialist, or technical representatives, as required.

(d) Performance Evaluation Factors - The Contractor's performance will be evaluated in accordance with the factors as defined in CPARS.

(e) Contractor Review - A copy of the evaluation will be provided to the Contractor as soon as practicable after completion of the evaluation. The Contractor shall submit comments, rebutting statements, or additional information to the reviewing official within 30 calendar days after receipt of the evaluation. The tool can be accessed at http://www.cpars.csd.disa.mil. The Contractor will be allowed thirty (30) calendar days to submit comments, rebutting statements, or additional information. Comments, if any, shall be retained as part of the evaluation record. The completed evaluation shall not be released to other than Government personnel.

(f) Resolving Disagreements between the Government and the Contractor - Disagreements between the parties regarding the evaluation will be reviewed at a level above the Contracting Officer. The conclusion on the performance evaluation is a decision of the contracting agency. Copies of the evaluation, Contractor's response, and review comments, if any, will be retained as part of the evaluation.

(g) Release of Contractor Performance Evaluation Information - The completed evaluation will be available to Government source selection personnel through the Past Performance Information Retrieval System (PPIRS). Disclosure of such information outside the Government could cause harm both to the commercial interest of the Government and to the competitive position of the Contractor being evaluated as well as impede the efficiency of Government operations.

(h) Retention Period - The agency will retain past performance information for a maximum period of three years after completion of contract performance for the purpose of providing source selection information for future contract awards.

G.5 GOVERNMENT FURNISHED PROPERTY

The Government will not provide property for the performance of the contract.

G.6 NON-PERSONAL SERVICES

No personal services, as defined by subpart 37.104 of the FAR shall be performed under the IDIQ. No Contractor employee will be directly supervised by the Government. All individual employee assignments, and daily work direction, shall be given by the applicable employee supervisor. If the Contractor believes any Government action or communication has been given that would create a personal services relationship between the Government and any Contractor employee, the Contractor shall promptly notify the Contracting Officer.

Some of the services under this requirement require Contractors to perform inherently Governmental Functions during their representation of the DFC in enforcement proceedings and litigation. DFC is authorized to contract for these services by Section 1432; Corporate Powers of the BUILD Act.

G.7 AUTHORIZATION OF GOVERNMENT PAID TRAVEL

Contractors may be required to perform travel CONUS or OCONUS to provide services as requested by the COR and approved in advance. The Contractor shall be responsible for obtaining all passenger transportation, lodging, and subsistence. Reimbursement of travel costs will be IAW FAR 31.205-46, Travel Costs. Costs for transportation, lodging, meals and incidental expenses incurred by the Contractor are allowable subject to FAR 31.205-46 and Federal Travel Regulation (FTR). The Contractor shall provide a request for travel with cost estimate to the TO COR for approval prior to commencement of travel. Requests for travel shall include the following information:

1. Name of traveler

2. Dates of travel

3. Destination(s)

4. Purpose of travel

5. Estimated transportation costs

6. Estimated lodging expense

7. Estimated meals and incidental expenses

8. Other expenses

Reimbursable travel shall not be conducted prior to the appropriate funding being added to the TO, if applicable.

(End of clause)

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 PLACEMENT OF ORDERS

(a) The contractor shall provide services under this IDIQ contract only as directed in Task Orders issued by authorized individuals. In accordance with FAR 16.505, each order will include:

(1) Date of order;

(2) Contract number and order number;

(3) Item number and description, quantity, and unit price or estimated cost or fee;

(4) Delivery or performance date;

(5) Place of delivery or performance (including consignee);

(6) Packaging, packing, and shipping instructions, if any;

(7) Accounting and appropriation data;

(8) Method of invoicing, payment and payment office, if not specified in the contract;

(9) Any other pertinent information.

(b) In accordance with FAR 52.216-18, Ordering, the following individuals (or activities) are authorized to place orders against this contract:

All warranted DFC COs are considered designated ordering officials for this IDIQ.

(c) If multiple awards have been made, the contact information for the task order ombudsman is:

Courtney Holbrook U.S. International Development Finance Corporation (DFC) 1100 New York Ave, NW Washington, DC 20527 Courtney.Holbrook@dfc.gov

H.1.1 Ordering Process

(a) General. DFC shall use the procedures in this subsection when ordering services established by the IDIQ contracts. Individual orders off the IDIQ may have more than one of the service categories.

(b) Fair Opportunity. Fair Opportunity is the process of considering IDIQ awardees for orders IAW FAR Part 16.505 procedures. The Contracting officer must provide each awardee a fair opportunity to be considered for each order exceeding $3,500, but below the Simplified Acquisition Threshold. The contracting officer has developed placement procedures outlined in this section to provide each awardee a fair opportunity to be considered for each order by reviewing the IDIQ awardees’ Contractor Specific Qualifications (CSQ) to identify IDIQ awardees whose capabilities reflect the task order requirement. The process to establish these qualifications is done on IDIQ vehicle level proposal evaluation and yearly thereafter.

(c) Past performance. Performance information is relevant for task order source selection purposes. It includes, but is not limited to: the Contractor’s record of conforming to contract requirements and to standards of good workmanship; the Contractor’s adherence to contract schedules, including the administrative aspects of performance; execution within cost/price; the Contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the Contractor’s business-like concern for the interests of the customer.

(d) IDIQ Contractor Specific Qualifications (CSQ). These qualifications will be considered in addition to price during the fair opportunity process. They include but are not limited to the following:

1. experience and professional qualifications of the firm to perform services for a specific project;

2. experience and professional qualifications of the firm’s staff to perform services for a specific project;

3. performance record of the firm under the IDIQ

4. firm’s capacity to perform additional services .

(e) Performance Work Statements(PWS). All PWS shall include a description of work to be performed; location of work; period of performance; deliverable schedule; applicable performance standards; and any special requirements (e.g., security clearances, travel, special knowledge). To the maximum extent practicable, DFC requirements shall be performance-based statements.

(f) Ordering Procedures

1. Task Orders at, or below, $3,500. DFC may place orders at, or below, $3,500 threshold with any IDIQ contractor that can meet the agency’s needs. The CO should attempt to distribute orders among contractors, as appropriate.

2. For orders exceeding the micro-purchase threshold, but not exceeding the simplified acquisition threshold. If the order does not exceed the simplified acquisition threshold, the CO need not contact each of the IDIQ awardees.

i. Project Requirements – The COR/GTM/CO shall clearly describe all services to be performed or supplies to be delivered so the full cost or price for the performance of the work can be established when the order is placed. Orders shall be within the scope, issued within the period of performance, and be within the maximum value of the contract., in accordance with FAR 16.505 (a)(2).

ii. Review CSQ – The evaluation/selection process for IDIQ task order involves team members who, collectively, have experience in program management, financial, international development, and government and related acquisition matters. The members are appointed from among the professional employees of the agency. In addition to price, the team reviews the CSQs in accordance with the services required and criteria cited in the PWS.

iii. Highest Rated – Following the review of the CSQs and price, the team recommends the IDIQ holders to be on the short-list to the CO. The team is not limited in the number of IDIQ holders that they can select to receive a quest for quotes; it is left to the discretion of the team.

iv. Request for Task Order Quotation (RTOQ) – CO sends a RTOQ to the selected IDIQ holders with a statement of work, evaluation criteria, and submission instructions.

3. For proposed orders exceeding the simplified acquisition threshold. Task Orders Over the Simplified Acquisition Threshold: For orders within an IDIQ holder’s PWS, each awardee will be given fair notification of intent for orders exceeding the Simplified Acquisition Threshold in accordance with FAR 16.505(b)(1)(iii). A Request for Task Order Quote (RTOQ) will be provided to all Contractors offering the required services unless supported by a written determination that one of the circumstances described at FAR16.505(b)(2)(i) applies to the order and the requirement is waived on the basis of a justification that is prepared in accordance with FAR 16.505(b)(2)(ii)(B).

4. Request for Quotation procedures. The ordering activity must provide the Request for Quotation (RFQ), which includes the statement of work and evaluation criteria (e.g., experience and past performance), to IDIQ contractors.

i. Request for Task Order Quote Process: RTOQs will include, at a minimum, the following:

Date Issued Response Due Date and Time Task Order PWS Period of Performance Place of Performance Instructions to Offerors Evaluation Criteria Clauses Incorporated at the RTOQ Level: as applicable clauses (not an all-inclusive list):

a.…