IFB_260533_Exhibit_A_SOW.pdf

IFB 260533

EXHIBIT A

SCOPE OF WORK

GRAFFITI REMOVAL AND ABATEMENT SERVICES

1.0 GENERAL REQUIREMENTS

The Orange County Transportation Authority (OCTA) requires a qualified Contractor to provide as-needed graffiti removal and abatement services at OCTA-owned and operated facilities throughout Orange County. The purpose of this Contract is to maintain a clean, safe, and professional public environment and to deter the recurrence of graffiti and vandalism.

Contractor shall furnish all labor, supervision, equipment, tools, materials, water, transportation, documentation, and incidentals necessary to perform the services described herein. Services shall include the complete removal, abatement, or concealment of graffiti and illegal street art using methods appropriate to the surface type and site conditions. All treated surfaces shall be restored to a uniform and aesthetically acceptable condition, free of ghosting, staining, or visible remnants of prior graffiti.

Work shall be performed on an on-call, as-needed basis and shall be coordinated through OCTA’s Facilities Maintenance Section Manager or designee. Work authorization and scheduling shall be issued by OCTA Facilities Maintenance.

2.0 SCOPE OF SERVICES

Contractor shall provide graffiti removal and abatement services for both interior and exterior surfaces. Contractor shall evaluate field conditions prior to performing the work and shall select removal methods that effectively eliminate graffiti while minimizing damage to underlying substrates.

Services shall include, but are not limited to, paint cover-up, anti-graffiti coating application and removal, chemical removal, pressure washing, sand blasting or media blasting, color matching for interior and exterior surfaces, and specialty cleaning of glass, signage, metals, plastics, and similar materials. Methods may include painting (cover-up), chemical removal, pressure washing, blasting, or color matching restoration, as appropriate to the surface condition. OCTA will determine the appropriate method and corresponding pay item based on field conditions.

Graffiti removal shall be performed in a manner that prevents outlining or shadowing of graffiti patterns. Paint applications shall be blended and feathered to match adjacent surfaces. All work shall result in a consistent, uniform appearance acceptable to OCTA.

Services may be required on surfaces including, but not limited to, concrete, masonry, cinder block, asphalt, sidewalks, curbs, wood, plaster, drywall, tile and tiled surfaces, painted surfaces, metal surfaces, signage, doors, railings, fences, and related infrastructure.

Payment for services shall be made in accordance with the unit prices set forth in

Exhibit B, Price Summary Sheet. Work performed shall be categorized under the appropriate bid item, as determined by OCTA.

2.1 PAINT COVER-UP STANDARDS

For paint cover-up work, Contractor shall apply coatings to the minimum rectangular area necessary to fully conceal the graffiti. All edges shall be feathered and blended to match surrounding surfaces. Partial or spot painting that results in visible outlining, shadowing, or ghosting of graffiti shall not be acceptable. The area of paint application shall be sufficient to achieve a uniform finish consistent with adjacent surfaces.

3.0 SERVICE AUTHORIZATION AND COORDINATION

All work under this Contract shall be authorized and scheduled by OCTA Facilities

Maintenance through the designated Section Manager or authorized designee.

Contractor shall coordinate all work activities, including scheduling, site access, and sequencing, with OCTA.

Contractor shall complete Attachment No. B – Verification of Work (VOW) Form following completion of each service, documenting the location, description of work performed, crew size, and date of service. The VOW is required for every service performed under this Contract and shall be signed by the OCTA Facilities

Maintenance representative to verify satisfactory completion. Completed VOW

Forms shall be submitted with invoices and shall serve as the basis for payment.

4.0 RESPONSE REQUIREMENTS

Contractor shall respond to service requests within the timeframe established by

OCTA or as directed by the OCTA Facilities Maintenance representative. Routine requests shall be completed within forty-eight (48) hours of notification. Priority requests, including those involving high-visibility areas or sensitive content, shall be completed within two (2) to twenty-four (24) hours as directed by OCTA. Emergency requests shall be performed within the timeframe specified by OCTA at the time of notification.

5.0 WORK HOURS

Work shall generally be performed during OCTA’s standard business hours, Monday through Friday, excluding OCTA-observed holidays. Work outside of standard hours may be required and shall be performed only with prior approval from OCTA.

6.0 CONTRACTOR REQUIREMENTS

Contractor shall obtain and maintain all licenses and permits required to perform the work in accordance with applicable state and local regulations and shall pay all associated fees.

As part of the bid submission Contractor shall include a copy of the following licenses and permits. Additionally, Contractor shall possess and maintain, for the duration of the Contract the following licenses:

Either a valid Class A (General Engineering Contractor) license or a valid Class C-

33 (Painting and Decorating Contractor) license. If Contractor self-performs sand and water blasting work, Contractor shall also possess a valid Class C-61/D-38

(Sand and Water Blasting Contractor) license.

Contractor may utilize subcontractors to perform portions of the work, including work requiring a Class C-61/D-38 license. Contractor shall ensure that all subcontractors possess the appropriate license classification(s) and comply with all applicable requirements. Subcontractors shall be identified in the bid submission in accordance with the solicitation requirements, including company information and scope of work to be performed.

In the event of a dispute regarding the appropriate license classification, the determination of the Contractors State License Board shall govern.

7.0 MATERIALS, METHODS, AND ENVIRONMENTAL COMPLIANCE

All materials shall be of high quality, suitable for the intended application, and compatible with existing surfaces. Paints and coatings shall be matched to existing finishes where applicable and applied in accordance with manufacturer recommendations. All chemicals shall be used in accordance with manufacturer and label instructions.

Contractor shall use removal methods appropriate to each surface and shall avoid unnecessary damage to substrates. Environmentally preferable products shall be used where feasible. All chemical products, solvents, cleaning agents, graffiti removers, and coatings proposed for use shall be subject to prior review and approval by OCTA Health, Safety and Environmental Compliance (HSEC).

Contractor shall provide current Safety Data Sheets (SDS) and product information as requested and shall not use unapproved chemical products on OCTA property.

Contractor shall comply with all applicable local, state, and federal environmental regulations and OCTA requirements for the use, containment, and disposal of chemicals and waste materials. Discharge of contaminated water or other pollutants into storm drains is prohibited.

8.0 PREVAILING WAGE REQUIREMENTS

This Contract is subject to California prevailing wage laws. Contractor shall comply with all applicable provisions of the California Labor Code, including Sections 1720 et seq., and shall pay not less than the prevailing rates of wages as determined by the California Department of Industrial Relations.

Contractor and all subcontractors shall maintain current registration with the

Department of Industrial Relations and shall comply with all applicable requirements, including certified payroll reporting, apprenticeship requirements, overtime provisions, and recordkeeping obligations.

9.0 SAFETY REQUIREMENTS

Contractor shall comply with all applicable federal, state, and local safety regulations, including the Occupational Safety and Health Administration (OSHA) and the

California Division of Occupational Safety and Health (Cal/OSHA) requirements.

Contractor shall provide all necessary personal protective equipment and shall implement appropriate safety measures to protect workers, OCTA personnel, and the public.

Contractor shall use approved chemical products in accordance with manufacturer instructions, applicable Safety Data Sheets (SDS), and any restrictions or conditions established by OCTA HSEC. Chemical use and acceptance shall comply with

California Code of Regulations, Title 8, Section 5194, Hazard Communication. Work areas shall be secured using appropriate traffic and pedestrian control measures.

Additional requirements are outlined in Attachment No. A – OC Streetcar Yard &

Maintenance Storage Facility Safety Awareness Guide.

10.0 PERFORMANCE, INSPECTION, AND ACCEPTANCE

All work performed under this Contract shall be subject to inspection and approval by OCTA. Contractor shall ensure that all graffiti is completely removed or effectively concealed and that surfaces are restored to a uniform appearance.

Any work determined by OCTA to be defective, incomplete, or not in compliance with the Contract requirements shall be corrected by Contractor at no additional cost.

OCTA reserves the right to reject unsatisfactory work and withhold payment until deficiencies are corrected.

11.0 FINAL INSPECTION AND SERVICE VERIFICATION

Upon completion of each service, Contractor shall notify OCTA Facilities

Maintenance for final inspection and verification by the OCTA Facilities Maintenance

Supervisor or designee prior to departing the premises, when feasible.

Contractor shall complete a VOW for each service and obtain signature from the

OCTA Facilities Maintenance representative verifying satisfactory completion.

Failure to comply with these requirements may result in rejection of work and/or non-payment of invoices.

12.0 DOCUMENTATION, VERIFICATION, AND PAYMENT

Contractor shall maintain accurate records of all work performed. Contractor shall submit invoices in accordance with OCTA requirements and shall include corresponding completed and signed VOW forms and required photographic documentation. Each VOW form shall identify the type of service performed consistent with the applicable line item in Price Summary (Exhibit B). Submission of a completed and signed VOW for each service is a condition of payment, and payment shall be contingent upon OCTA’s verification and approval of completed work.

Contractor shall provide clear before-and-after photographs for each service performed, unless otherwise directed by OCTA, demonstrating the location and extent of graffiti and completed removal. Invoices submitted without required documentation may be rejected as incomplete.

13.0 ADDITIONAL WORK

Work outside the scope defined in this Contract shall not be performed without prior written authorization from OCTA and shall be processed in accordance with OCTA procedures. OCTA reserves the right to have such work performed by others.

14.0 PERSONNEL REQUIREMENTS

All personnel assigned to this Contract shall be employees of Contractor and properly trained and qualified. Personnel shall maintain professional conduct at all times while on OCTA property, and OCTA reserves the right to request removal of any personnel deemed unsuitable.

15.0 SITE PROTECTION AND CLEAN-UP

Contractor shall be solely responsible for protecting OCTA facilities, adjacent property, equipment, vehicles, landscaping, utilities, and the public from damage arising from its operations and shall take all necessary precautions before, during, and after performance of the work. Prior to commencing work, Contractor shall properly prepare and protect surrounding areas as necessary to prevent damage caused by paint overspray, abrasive blasting operations, pressure washing, chemical removers, coatings, cleaning agents, debris, or other materials and methods used in the performance of the work.

Contractor shall provide and maintain appropriate coverings, barriers, containment measures, masking, and other protective devices necessary to safeguard adjacent surfaces and property. Contractor shall also take reasonable precautions to protect work areas from adverse weather conditions and other environmental factors that could result in damage or unintended impacts.

Any damage to OCTA facilities, vehicles, equipment, adjacent property, or other improvements resulting from Contractor's operations, inadequate preparation, negligence, or failure to provide proper protection shall be promptly repaired or restored by Contractor at no additional cost to OCTA and to the satisfaction of OCTA.

Contractor shall remove all debris, materials, waste, containment devices, and protective coverings generated by its operations at the end of each workday and leave all work areas in a clean, safe, and orderly condition.

16.0 WARRANTY OF WORK

Contractor warrants that all work performed under this Contract shall be free from defects in workmanship and materials for a period of ninety (90) days from the date of acceptance by OCTA.

During the warranty period, Contractor shall, at no additional cost to OCTA, promptly correct any deficiencies including incomplete removal, excessive ghosting, coating failure, or surface deterioration resulting from Contractor’s work. This warranty does not apply to new vandalism or damage caused by external factors beyond

Contractor’s control.

17.0 SERVICE LOCATIONS

Services shall be performed at OCTA facilities throughout Orange County, including but not limited to bus bases, park-and-ride facilities, transit centers, administrative buildings, and OC Streetcar facilities. OCTA reserves the right to add or remove service locations as required during the term of the Contract.

• Anaheim Base 1717 E. Via Burton Anaheim, CA 92806

• Garden Grove Base, OPS, Annex 11790 Cardinal Circle, 11800 & 11911 Woodbury Road, Garden Grove, CA 92843

• Irvine Construction Circle Base 16281 Construction Circle West Irvine, CA 92606

• Irvine Sand Canyon Base 14736 Sand Canyon Road & 6671 Marine Way Irvine, CA 92618

• Santa Ana Base 4301 W. MacArthur Boulevard Santa Ana, CA 92704

• Brea Park-and-Ride 937 E. Lambert Road Brea, CA 92621

• Fullerton Park-and-Ride 3000 W. Orangethorpe Avenue Fullerton, CA 92833

• Fullerton Transportation Center 123 S. Pomona Avenue Fullerton, CA 92832

• Goldenwest Transportation Center 7301 & 7401 Center Avenue Huntington Beach, CA 92647

• Laguna Beach Transportation Center 375 Broadway Street Laguna Beach, CA 92651

• Laguna Hills Transportation Center 24282 Calle De Los Caballeros Laguna Hills, CA 92653

• Newport Beach Transportation Center 1550 Avocado Avenue Newport Beach, CA 92660

• Tustin Metrolink Train Station 2975 Edinger Avenue Tustin, CA 92780

• OC Streetcar Facilities Maintenance & Storage Facility (MSF) 2008 W. 5th Street Santa Ana, CA 92703

Sixteen (16) stops with associated platforms and four (4) traction power substations along the streetcar route.

Park-and-Ride Harbor & Westminster Avenue 13914 Harbor Boulevard Garden Grove, CA 92843

• OCTA Headquarters 2677 N. Main Street Santa Ana, CA 92705

SAFETY

PRINCIPLES

Unsafe acts may lead to immediate site removal.

Pits/Elevated Work: Always keep safety gates and railings in place.

Never leave openings unprotected.

Jacks/Lifts, Cranes/Rigging: Only to be used by authorized, trained individuals. Do not walk under a raised load, or through barricaded/restricted area(s).

S H O P S A F E T Y

Treat all overhead wires, contact systems, and electrical equipment as energized unless verified and grounded by qualified personnel.

Stay 10 ft away from overhead power lines unless authorized, qualified, and protected.

Only trained staff may de-energize, re-energize, test, or apply safety devices to any electrified system.

E L E C T R I C A L & O V E R H E A D P O W E R H A Z A R D S

Do not drive vehicles past parking area without permission from OCC.

Park only in designated parking spots.

Keep a safe distance from moving vehicles and never drive between streetcars unless permitted by OCC.

M O T O R V E H I C L E S A F E T Y

Specialty Work Includes:

Hot Work, Confined Space, Chemicals/Spills Response, LOTO/Control of Hazardous Energy, etc.

ALL SPECIALITY WORK MUST BE

PERFORMED BY QUALIFIED

INDIVIDUALS WITH PRIOR

AUTHORIZATION FROM OCC.

Specialty Work Includes:

Hot Work, Confined Space, Chemicals/Spills Response, LOTO/Control of Hazardous Energy, etc.

ALL SPECIALITY WORK MUST BE

PERFORMED BY QUALIFIED

INDIVIDUALS WITH PRIOR

AUTHORIZATION FROM OCC.

No job should be performed unsafely.

S A F E T Y I S A C O R E V A L U E

Notify a supervisor or manager.

R E P O R T H A Z A R D S

Anyone can stop work if an unsafe condition or behavior is observed.

S T O P W O R K A U T H O R I T Y

YARD & TRACK SAFETY

Expect rail vehicle movement on any track, in any direction, at any time.

Rail vehicles have the right-of-way.

R A I L S A F E T Y A W A R E N E S S

Use walkways and avoid distractions.

Avoid walking or stepping on rail.

Keep fire lanes and designated walkways clear.

W A L K I N G A N D A C C E S S

Blue Flag/Blue Light Protection indicates someone is working on, under, or between streetcars.

Red Flag Protection indicates track is out of service.

W A R N I N G S I G N S

Prohibited within 6 ft of any track.

Includes but not limited to wireless phones, smart phones, smart watches, Bluetooth devices, laptop computers, headphones, and/or earbuds.

P E R S O N A L E L E C T R O N I C D E V I C E U S E

ATTACHMENT A

OC STREETCAR YARD

& MAINTENANCE

STORAGE FACILITY

SAFETY AWARENESS GUIDE

EMERGENCY RESPONSE

Dial 911 for life-threatening emergencies and immediately contact

OCC.

Follow evacuation routes to designated Assembly Areas.

Report all incidents, injuries, and near-misses immediately to OCC.

2008 W. 5 Street, Santa Ana, CA 92703th

Operations Control Center (OCC)

(888) 560-5050

REQUIREMENTS

Requires prior authorization and may only occur under approved conditions.

Unauthorized access to tracks is strictly prohibited.

T R A C K A C C E S S

Anyone performing work within 6 ft of the track or 10 ft of overhead powerlines/equipment must receive training and authorization.

R O A D W A Y W O R K E R P R O T E C T I O N ( R W P )

Yard: Orange hi-visibility vest, closed toe shoes.

Maintenance Shop: ASTM F2413 EH rated safety shoes, orange hi-visibility vests, and clear safety glasses with side shields.

P P E

All personnel, visitors, vendors, and contractors must sign in at the front entrance security desk upon arrival.

Employees and contractors must display their OCTA issued badge.

All work performed by contractors or vendors must be coordinated and planned through the Operations Control Center (OCC) and a designated site supervisor/project manager.

S E C U R I T Y & C H E C K - I N

ATTACHMENT A

VERIFICATION OF WORK

Facilities Maintenance Contractors

OP-MNT-009.docm (02/24/2025) Page 1 of 1

Administration Building (Orange) Date:

Anaheim (Base 6) Time In:

Garden Grove (Base 4) Time Out:

Irvine Sand Canyon (Base 7)

Irvine Construction Circle (Base 2)

Santa Ana (Base 1)

Brea Park & Ride OCTA WO #:

Fullerton Park & Ride

Fullerton Transportation Center

Goldenwest Transportation Center

Laguna Hills Transportation Center

OC Streetcar Maintenance Storage Facility

Tustin Transportation Center

Newport Beach Transportation Center

Name of Contract:

Description of Work:

This is to verify that persons were on duty this date and that all services, as called Number for in the contract were actually performed.

Signed:

Contractor’s Representative

Verified:

OCTA’s Representative

ATTACHMENT B