RFP HU0001-11-R-1428.pdf

CODE

(Hour)

PAGE(S)

until 10:00 AM local time 01 Feb 2012

X

A

X B

X C

D

EX

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F 94 - 107

108 - 113

X H 114 - 115 cjohnson@usuhs.mil

RATING PAGE OF PAGES

7. ISSUED BY

(Date)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

Previous Edition is Unusable 33-134 STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA

FAR (48 CFR) 53.214(c)

1 115

(If other than Item 7)

15A. NAME 16. NAME AND TITLE OF PERSON AUTHORIZED TO

AND

ADDRESS

SIGN OFFER (Type or print)

OF

OFFEROR

AMENDMENT NO. DATE

15B. TELEPHONE NO (Include area code) 17. SIGNATURE15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

18. OFFER DATE

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

2. CONTRACT NO.

HU0001 8. ADDRESS OFFER TO

See Item 7

9. Sealed offers in original and 4 copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and

Block 7 conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME (NO COLLECT CALLS)

CHRISTINA JOHNSON 301-295-3069

11. TABLE OF CONTENTS

SOLICITATION/ CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/ COSTS

2 - 31

X I CONTRACT CLAUSES

DESCRIPTION/ SPECS./ WORK STATEMENT X

PACKAGING AND MARKING

32 - 56 J LIST OF ATTACHMENTS

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

57 - 59

60 - 63 X K

REPRESENTATIONS, CERTIFICATIONS AND

OTHER STATEMENTS OF OFFERORS

CONTRACT ADMINISTRATION DATA 64 X

SPECIAL CONTRACT REQUIREMENTS

OFFER (Must be fully completed by offeror) 65 - 66 X M

L INSTRS., CONDS., AND NOTICES TO OFFERORS

EVALUATION FACTORS FOR AWARD

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments

AMENDMENT NO. DATE

to the SOLICITATION for offerors and related documents numbered and dated):

FACILITY

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period

SOLICITATION, OFFER AND AWARD

X

(X) SEC. DESCRIPTION (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

EMAIL:TEL: (Signature of Contracting Officer)

CODE CODE

B. TELEPHONE (Include area code) C. E-MAIL ADDRESS

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( ) (4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

PART IV - REPRESENTATIO NS AND INSTRUCTIO NS

PART III - LIST O F DO CUMENTS, EXHIBITS AND O THER ATTACHMENTS

67 - 92

PART II - CO NTRACT CLAUSES

UNIFORMED SERVICES UNIVERSITY

OF THE HEALTH SCIENCES

DIRECTORATE OF CONTRACTING

4301 JONES BRIDGE RD

BETHESDA MD 20814-4799

(301)295-3065

(301)295-1716FAX:

TEL:

FAX:

TEL:

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

6. REQUISITION/PURCHASE NO.5. DATE ISSUED

21 Dec 2011

4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

[ X ]

3. SOLICITATION NO.

HU0001-11-R-1428

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 Hours

USUHS SECURITY GUARD SERVICES

FFP

BASE YEAR: 1 March 2012 through 30 November 2012

In accordance with the attached statement of work (Section C), the contractor must provide unarmed security guards for the Uniformed Services University of the

Health Sciences (USUHS) as detailed in the following Sub-Clins.

FOB: Destination

NET AMT

0001AA 1,673.33 Hours Program Manager

FFP

1st Shift

Program Manager: Monday through Friday from 6:30 a.m. to 3:00 p.m.

0001AB 7,300 Hours Supervisor (Guard II)

FFP

1st Shift:

Supervisor (Guard II): Seven days per week from 6:30 a.m. to 3:00 p.m.

2nd Shift:

Supervisor (Guard II): Seven days per week from 2:30 p.m. to 11:00 p.m.

3rd Shift:

Supervisor (Guard II): Seven days per week from 10:30 p.m. to 7:00 a.m.

0001AC 7,300 Hours Guard I

FFP

1st Shift

Guard I: Seven days per week from 6:30 a.m. to 3:00 p.m.

2nd Shift

Guard I: Seven days per week from 2:30 p.m. to 11:00 p.m.

3rd Shift

Guard I: Seven days per week from 10:30 p.m. to 7:00 a.m.

0001AD 3,137 Hours Guard I - LRC

FFP

Guard I for additional required hours in accordance with Section 32.7.1(B).

0001AE 500 Hours Service Calls

FFP

The contractor is requested to provide on-call guard services for service calls (See

SOW, Section 25.0).

This line item is not calculated in the pricing of the proposal. The on-call guard services will be paid under separate funds as the need arise.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE QTY X UNIT PRICE

AMOUNT

0001AF

Award Fee

FPAF

MAX AWARD FEE

TOTAL AMOUNT

0002 Hours

AFRRI SECURITY GUARD SERVICES

BASE YEAR: 1 March 2012 through 30 November 2012 provide unarmed security guards for the Armed Forces Radiobiology Research

Institute (AFRRI) as detailed in the following Sub-Clins.

0002AA 1,673.33 Hours Program Manager

FFP

Program Manager: Monday through Friday from 7:00 a.m. to 3:30 p.m.

0002AB 7,300 Hours Supervisor (Guard II)

FFP

Supervisor (Guard II): Seven days per week from 7:00 a.m. to 3:30 p.m.

Supervisor (Guard II): Seven days per week from 3:00 p.m. to 11:30 p.m.

Supervisor (Guard II): Seven days per week from 11:00 p.m. to 7:30 a.m.

0002AC 7,300 Hours Guard I

FFP

Guard I: Seven days per week from 7:00 a.m. to 3:30 p.m.

Guard I: Seven days per week from 3:00 p.m. to 11:30 p.m.

Guard I: Seven days per week from 11:00 p.m. to 7:30 a.m.

0002AD

Award Fee

1001 Hours

OPTION USUHS SECURITY GUARD SERVICES

OPTION YEAR I: 1 December 2012 through 30 November 2013

1001AA 2,008 Hours OPTION Program Manager

FFP

1st Shift

1001AB 8,760 Hours OPTION Supervisor (Guard II)

FFP

1001AC 8,760 Hours OPTION Guard I

FFP

1001AD 3,808 Hours OPTION Guard I - LRC

FFP

Guard I for additional required hours in accordance with Section 32.7.1(B).

An updated schedule will be given at the start of the Option year.

1001AE 500 Hours OPTION Service Calls

FFP

1001AF

OPTION Award Fee

1002 Hours

OPTION AFRRI SECURITY GUARD SERVICES

OPTION YEAR I: 1 December 2012 through 30 November 2013

1002AA 2,008 Hours OPTION Program Manager

FFP

1002AB 8,760 Hours OPTION Supervisor (Guard II)

FFP

1002AC 8,760 Hours OPTION Guard I

FFP

1002AD

OPTION Award Fee

2001 Hours

OPTION USUHS SECURITY GUARD SERVICES

OPTION YEAR II: 1 December 2013 through 30 November 2014

2001AA 2,008 Hours OPTION Program Manager

FFP

1st Shift

2001AB 8,760 Hours OPTION Supervisor (Guard II)

FFP

2001AC 8,760 Hours OPTION Guard I

FFP

2001AD 3,808 Hours OPTION Guard I - LRC

FFP

Guard I for additional required hours in accordance with Section 32.7.1(B).

2001AE 500 Hours OPTION Service Calls

FFP

2001AF

OPTION Award Fee

2002 Hours

OPTION AFRRI SECURITY GUARD SERVICES

OPTION YEAR II: 1 December 2013 through 30 November 2014

2002AA 2,008 Hours OPTION Program Manager

FFP

2002AB 8,760 Hours OPTION Supervisor (Guard II)

FFP

2002AC 8,760 Hours OPTION Guard I

FFP

2002AD

OPTION Award Fee

3001 Hours

OPTION USUHS SECURITY GUARD SERVICES

OPTION YEAR III: 1 December 2014 through 30 November 2015

3001AA 2,008 Hours OPTION Program Manager

FFP

3001AB 8,760 Hours OPTION Supervisor (Guard II)

FFP

3001AC 8,760 Hours OPTION Guard I

FFP

3001AD 3,808 Hours OPTION Guard I - LRC

FFP

Guard I for additional required hours in accordance with Section 32.7.1(B).

3001AE 500 Hours OPTION Service Calls

FFP

3001AF

OPTION Award Fee

3002 Hours

OPTION AFRRI SECURITY GUARD SERVICES

OPTION YEAR III: 1 December 2014 through 30 November 2015

3002AA 2,008 Hours OPTION Program Manager

FFP

3002AB 8,760 Hours OPTION Supervisor (Guard II)

FFP

3002AC 8,760 Hours OPTION Guard I

FFP

3002AD

OPTION Award Fee

4001 Hours

OPTION USUHS SECURITY GUARD SERVICES

OPTION YEAR IV: 1 December 2015 through 30 November 2016

4001AA 2,008 Hours OPTION Program Manager

FFP

1st Shift

4001AB 8,760 Hours OPTION Supervisor (Guard II)

FFP

4001AC 8,760 Hours OPTION Guard I

FFP

4001AD 3,808 Hours OPTION Guard I - LRC

FFP

Guard I for additional required hours in accordance with Section 32.7.1(B).

4001AE 500 Hours OPTION Service Calls

FFP

4001AF

OPTION Award Fee

4002 Hours

OPTION AFRRI SECURITY GUARD SERVICES

OPTION YEAR IV: 1 December 2015 through 30 November 2016

4002AA 2,008 Hours OPTION Program Manager

FFP

4002AB 8,760 Hours OPTION Supervisor (Guard II)

FFP

4002AC 8,760 Hours OPTION Guard I

FFP

4002AD

OPTION Award Fee

Section C - Descriptions and Specifications

USUHS/AFRRI UNARMED SERCURITY GUARD SERVICES

STATEMENT OF WORK

1.0 INTRODUCTION

1.1 GENERAL INFORMATION

1.1.1 In accordance with FAR Subpart 16.404, this is a Fixed Price Contract with Award Fee. This requirement is an 8(a) set-aside. This is a Statement of Work (SOW) for the Uniformed Services University of the Health Sciences

(USUHS) and the Armed Forces Radiobiology Research Institute (AFRRI) to provide unarmed security guard services as described in the SOW.

1.1.2 Contractor must provide and maintain all management, supervision, manpower, training, equipment, supplies, licenses, permits, certificates, insurance, pre-employment screenings, reports, files, and any other resources necessary to accomplish the services described and required within the SOW and any revisions to the SOW as specified in contract modifications.

1.1.3 Contractor must work in coordination with USUHS and AFRRI to execute requirements and meet the standards indentified within this SOW.

1.1.4 The projected period of performance will be in effect for a base period and four (4) one (1) year option periods. Services shall commence on March 1, 2012 through November 30, 2012. The total period of the contract shall not exceed five (5) years.

1.2 USUHS AND AFRRI

1.2.1 The Uniformed Services University of the Health Sciences (USUHS) and the Armed Forces Radiobiology

Research Institute (AFRRI) is a Department of Defense (DOD) medical research/teaching facility, consisting of the

University and the F. Edward Hebert School of Medicine. The mission of the USUHS is to train health professionals dedicated to career service in the DoD and the United States Public Health Service, and with scientists who serve the common good; provide the uniformed services with a perspective for education, research, service and consultation relating to military medicine, disaster medicine and military medical readiness. The mission of AFRRI is to conduct research in the field of radiobiology and related matters essential to the operational and medical support of the DoD and the Military Services.

1.2.2 The USUHS and AFRRI are located on the grounds of the Walter Reed National Military Medical Center

(WRNMMC), Bethesda, Maryland. The USUHS Security Desk is located in the ground floor foyer of Building 70B, Palmer Road South. The AFRRI Security Desk is located in the foyer of the main entrance of Building 42.

1.2.3 USUHS consists of four distinct buildings interconnected by walkways and a common ground floor, adjacent grounds, loading dock, two storage buildings, access ways and both underground and above ground parking areas.

The buildings include Building 70A, 70B, 70C, 70D, and 70E. In addition to the main USUHS complex, USUHS personnel occupy space in WRNMMC Buildings 28, 53, 59, and 79. USUHS maintains its own internal facilities/logistics support who work in conjunction with the Department of Navy facilities/utilities.

1.2.4 AFRRI consists of eight interconnected buildings and their adjacent grounds, equipment, loading docks, access ways, and parking lots. These buildings include Buildings 42A, 42B, 42C, 43, 44, 45, 46, and 47. A duress alarm, which is located at the AFRRI security desk, is monitored by WRNMMC Base Security, which provides the response forces. The WRNMMC provides police, fire, and ambulance support to USUHS and AFRRI.

1.2.5 USUHS employs a total of approximately 2,000 permanent military and civilian personnel. A total of 700 students are in training at the USUHS. In addition, the USUHS provides space on a daily basis for conferences, seminars and lectures that average approximately 100+ visitors. The AFRRI employs a total of approximately 250 permanent military and civilian personnel. Approximately 25 other employees (visiting researchers, temporary employees, contractor employees, etc.) work at the Institute on a full-time basis. In addition, AFRRI averages approximately 40 visitors on each duty day.

1.3 HAZARDOUS EQUIPMENT/MATERIALS

1.3.1 Due to the possible hazardous nature of some of the equipment, materials, and supplies used in the scientific research conducted at the USUHS/AFRRI, compliance with safety precautions and procedures by all personnel is critically important to the safe and effective functioning of the USUHS. Security force personnel must be aware of, comply with, and enforce safety procedures as an integral part of performing their duties.

2.0 CONTRACT TRANSITION

2.1 PHASE-IN

2.1.1 A smooth and orderly transition between Contractors is necessary to assure minimum disruption to vital

Contractor services and Government activities. Government will consider no less than a minimum of 30 days and no more than 60 days maximum for start up from contract award date to performance start date.

2.1.2. If Contractor intends to recruit existing workforce, they shall not disrupt official Government business or interfere with assigned duties of current contract employees.

2.1.3. Contractor may announce assumption of service date, distribute cards, employment applications, brochures, and other company information to current contract employees if done so without interfering with assigned duties

(e.g., during “off hours” or during “breaks” or “meal periods”.)

2.1.4 Contractor may not interview, recruit, schedule interviews, or conduct extensive discussions with current contract employees while they are on duty.

2.1.5. Contractor must provide weekly transition status report during transition period to the designated Contracting

Officer Representative (COR).

2.2 PHASE-OUT CONTRACT AND CONTINUITY OF SERVICES

2.2.1 Contractor must provide a list of current contract employees when requested by the COR.

2.2.2 Contractor must provide personnel records, including but not limited to, training, medical suitability, and security records to incoming Contractor at least 60 days prior to expiration of current contract.

2.2.3 Contractor noncompliance of Section 2.2.2 may negatively impact exit performance evaluation and USUHS and AFRRI may withhold final payment of invoice until resolved.

2.3 CONFERENCES AND MEETINGS

2.3.1 Contractor will be required to attend a post award meeting after contract award, but prior to start of performance.

2.3.2 Contractor must participate in a post award meeting to discuss, in-depth, contract requirements and

Contractor’s Transition Plan. Contractor must provide a proposed date to meet within seven (7) calendar days after award date.

2.3.3 During performance of the contract, the Contractor, COR, Contract Specialist (CS), and Contracting Officer

(KO) shall meet, at a minimum, bi-annually, to discuss and resolve relevant contract issues.

2.3.4 Contractor will prepare written minutes for all meetings, to include signature blocks for Contractor and KO and provide written minutes within seven (7) calendar days after meeting. The CS shall maintain a copy of minutes in contract file.

2.3.5 Should the Government not concur with the minutes as prepared, the Government will provide a written memorandum indentifying areas for clarification and or disagreement within seven calendar days after receipt of minutes. These memorandums will be attached to corresponding meeting minutes.

2.4 TRANSITION PLAN

2.4.1 Each transition plan submitted in accordance with the SOW is subject to review, approval, and acceptance by the Government. The Government reserves the right to request revision(s) to submitted plan(s) if they do not adequately address or if they are not effective in meeting the minimum requirements of the contract.

2.4.2 Contractor must provide a transition plan to the KO and the COR within seven (7) calendar days after contract award, and weekly status and progress reports detailing transition. At a minimum, the transition plan shall address the following:

Staffing o Staffing Levels o Process for transitioning of predecessor employees (if applicable) o Recruitment of new employees o Strategy for providing post coverage during breaks and meal periods o Emergency security services implementation o Key personnel to include resumes and contact information o Roles of Management and Administrative personnel o Organization chart o Protocol for disciplinary actions to include:

Tardiness

Excessive absences

Leaving post unmanned

Leaving before sift is completed

Communications o Methods o Protocols o Equipment

Detailed Calendar o Daily and weekly transition events throughout transition period o Procurement timeline for equipment and uniforms

Status and Progress Reports o Applications o Staffing o Permits, Licenses, and Registrations (if applicable) o Personnel clearances o Transition events o Equipment and uniform purchases

2.5 TRAINING PLAN

2.5.1 Contractor will be responsible for providing the KO and the COR with a training plan and proposed training qualifications schedule with ten (10) calendar days after award.

2.5.2 Contractor must provide an updated training plan and proposed training qualification within seven (7) calendar days upon award of each option period.

2.5.2 At a minimum, the training plan shall address the following:

Strategy for meeting training requirements to include any assumptions made by Contractor for timely scheduling of Government provided training, if applicable.

Proposed Training and Qualifications Schedules

Location of training

Coordination of training with USUHS and AFRRI

Sources of third party training

2.6 QUALITY CONTROL PLAN

2.6.1 Contractor must provide KO and COR a detailed quality control plan within fifteen (15) calendar days after award.

2.6.2 At a minimum, the training plan shall address the following:

Type, level, and frequency of Contractor’s Quality actions

Inspection checklists

Reward and incentive programs

Discipline procedures

Deficiencies reported to the COR

Reports

2.6.3 Contractor must provide KO and COR a detailed quality control plan within 7 (seven) calendar days after any updates or changes have been made.

3.0 CONTRACTOR SECURITY OBJECTIVES

3.0.1 Within the sections, Personnel Qualifications (Section 4.0) and Security Guard Training (Section 13.0) the terms "employee" and "employees" mean any person or persons hired by the Contractor to perform work under the provisions of this contract in the capacity of security guard, senior guard or program manager. The contractor must not employ any Government or contractor personnel who are currently working at the University.

3.1 CONTRACTOR PERSONNEL

3.1.1 The Contractor must furnish fully qualified and competently trained personnel and provide the uniforms, materials, equipment, and supervision to satisfactorily maintain the physical security of the USUHS and AFRRI sites. If the Contractor does not maintain a local office (Washington, DC metropolitan area), the Contractor must either provide a toll-free phone number to the USUHS Contracting Officer’s Representative (COR) with an AFRRI

Point of Contact (POC) for his/her use or must accept collect phone calls from the USUHS COR and/or AFRRI

POC.

3.2 SECURITY GUARD-PROFESSIONAL COURTESY

3.2.1 The Contractor must ensure that all guard force personnel are courteous toward and maintain a professional relationship with, and demeanor toward all staff members and visitors. The Contractor must ensure that guard force personnel address all military personnel in a professional, military manner such as "Sir", "Ma'am", or "Mister" for officers, warrant officers, or cadets; or by rank and last name (examples: Captain Jones, Sergeant Smith, Chief

Brown); or by rank or title alone (examples: Admiral, Colonel, Lieutenant, Sergeant, Petty Officer). The Contractor must ensure that guard force personnel address all civilian personnel in a professional, business-like manner such as

"Sir", "Ma'am", "Miss" or by title and last name (examples: Dr. Jones, Mr. Brown, Miss Smith). The Contractor must ensure that all guard force personnel refrain from carrying on personal conversations with the staff members or visitors to the security desk.

3.2.2 Contractor is responsible for ensuring that Guard personnel are trained to identify the uniforms of, and the rank insignia for members of the Army, Navy, Air Force, Marine Corps and Public Health Service. Contractor is also responsible for ensuring that guard personnel know the proper method of addressing military personnel of varying ranks.

4.0 PERSONNEL QUALIFICATIONS

4.1 GUARD FORCE MINIMUM CRITERIA

4.1.1 Except as otherwise authorized in writing by the Contracting Officer, or the USUHS Director of Security the

Contractor must ensure that each employee meets the following minimum criteria:

4.2 U.S. CITIZEN

4.2.1 Be a citizen of the United States of America and be twenty-one (21) years of age as of the employee's first day of employment under the provisions of this contract. A true copy of each employee's birth certificate or other legally acceptable evidence of date of birth and citizenship must be maintained by the program manager in the employee's file.

4.3 NATIONAL AGENCY CHECK (NAC)

4.3.1. Must have been the subject of a favorably adjudicated National Agency Check (NAC), coordinated by the

Contractor, prior to beginning work under the provisions of this contract. The Contractor must provide and maintain a memorandum including the name, social security number, date of birth, and date the NAC check was completed in the personnel files of the employees. The Contractor must provide to the USUHS COR and/or AFRRI POC a copy of the final adjudication results of a NAC. Employees must have security clearances at the SECRET level. **The

Contractor must employ no person who has been convicted of a felony.**

4.4 EDUCATION REQUIREMENTS

4.4.1 Be a high school graduate. A copy of each employee's high school diploma must be maintained by the program manager in the employee's file. Be able to read, write, understand and speak the English language.

4.5 DRIVER'S LICENSE

4.5.1 Possess a valid driver's license. A photocopy of each valid driver's license must be provided to the USUHS

COR and/or AFRRI POC and must be maintained on file in the main security office. The Contractor will ensure that any changes to a license or any revocation or suspension of a license are reported immediately to the COR.

5.0 SENIOR GUARD MINIMUM REQUIREMENTS

5.0.1 The Contractor must ensure that persons assigned to the positions of senior guard (Guard II) possess the following additional qualifications:

5.1 GENERAL EXPERIENCE

5.1.1 Have at least one (1) year of experience in the fields of security operations or law enforcement operations.

This experience must have provided a general knowledge of security and law enforcement methods and techniques.

It must have provided experience in protecting persons, property, material or equipment and provided experience regarding person to person relationships in the enforcement of laws, regulations or rules.

5.2 SUPERVISORY SKILLS

5.2.1 Have demonstrated the aptitude, potential and maturity needed to enforce standards of performance, enforce standards of discipline, train subordinates, counsel subordinates, inspect personnel, disseminate information and review and maintain administrative files and paperwork.

6.0 PROGRAM MANAGER MINIMUM REQUIREMENTS

6.0.1 The Contractor must ensure that the person assigned to the position of program manager possess the following additional qualifications:

6.1 GENERAL EXPERIENCE

6.1.1 Have at least two (2) years of experience in the fields of security force operations or law enforcement operations. This experience must have provided a broad knowledge of security and law enforcement operations, including experience in making arrests, detaining individuals, protecting life and property, maintaining law and order and preventing crime.

6.2 SUPERVISORY SKILLS

6.2.1 Have at least one (1) year of experience as a supervisor. As a minimum, supervisor's duties must provide experience in establishing and enforcing standards of performance, training subordinates, counseling subordinates, inspecting personnel, dealing with disciplinary problems, and reviewing and maintaining necessary administrative files and paperwork.

7.0 PHYSICAL HEALTH/STAMINA

7.0.1 Employees of the Contractor must be physically able to do their assigned work and must be free of any communicable disease, alcohol dependence or illegal drug usage. Employees of the Contractor must be in general good health, without physical defects; possess the stamina and strength which could be required for physically subduing and restraining a combative person; possess binocular vision correctable to at least 20/30; be free of color blindness; be capable of hearing ordinary conversation at twenty (20) feet and whispered conversation at ten (10) feet without the use of artificial hearing devices; and be free of any speech impediment or difficulty which could impede oral communication in either normal or emergency situations.

7.1 GUARD FORCE PHYSICAL EXAMINATION

7.1.1 The contractor must ensure that each employee is given a thorough physical examination, without cost to the

Government, by a licensed medical doctor. This physical examination must have been completed within the ninety

(90) calendar days immediately proceeding the employee's first day of duty under the provisions of this contract. A certificate, signed by a licensed medical doctor, reporting the results of the physical examination must be maintained by the program manager in the employee's file.

8.0 GUARD FORCE APPEARANCE

8.0.1 Except as authorized in writing by the USUHS COR, the Contractor must ensure that all employees present a good police-style or military-style appearance and maintain a healthy correlation of height to weight (bulk). The

Contractor must ensure that employees present a neat appearance and maintain a professional demeanor at all times, paying particular attention to their personal hygiene, the appearance and condition of their uniform and equipment, and their bearing, tact and attitude. The appearance must be at a level which is appropriate and acceptable for members of the police/security profession. At a minimum, this must include:

8.1 UNIFORM & ACCESSORIES

8.1.1 Uniforms must be complete, clean and neatly pressed. Shoes must be shined. Uniform accoutrements must be functional and properly positioned. Uniforms and their accessories must be serviceable. They must be the proper size and must fit properly. They must not be frayed, torn, stained, excessively faded, have buttons missing, have broken zippers, or contain holes that have not been mended. Leather belts and shoes must not have excessively worn or cracked appearance on their surface. Shoes must have intact and tied shoelaces and the soles and heels must not be excessively worn.

8.1.2 Reflective vest and safety gear must be worn and visible at all times when on patrol and standing guard outside.

8.2 HAIR STYLE

8.2.1 Hair on the head must be clean, neatly combed and styled so that it does not interfere with the proper wear of uniform headgear. Hair on the head must not be excessive in length or bulk, of an extreme or fad style or color, or present a ragged, unkempt or extreme appearance.

8.3 FACIAL HAIR

8.3.1 The face should be clean shaven. Mustaches and beards are permitted. Beards must be kept trimmed to one-quarter (1/4) of an inch in length. If mustaches are worn, they must be conservative (no Fu-Manchu, handlebar, or other excessive styles). They must be kept trimmed, tapered, tidy and will not present a chopped off appearance. No portion of the mustache must extend below a horizontal line at the lowest portion of the upper lip. Sideburns will be neatly trimmed. The base will not be flared and will be clean-shaven, horizontal line. Sideburns will not extend below the lowest part of the exterior ear opening.

8.4 COSMETICS

8.4.1 Cosmetics may only be worn by female employees. If cosmetics are worn, they must be applied conservatively and in good taste. Exaggerated or faddish cosmetic styles must not be worn. The colors of lipstick and nail polish must be conservative, in good taste and compliment the uniform. Fingernails must be kept clean and neatly trimmed.

8.5 JEWELRY AND TATTOOS

8.5.1 Jewelry worn with the uniform must be limited to one (1) conservatively-styled wristwatch, one (1) conservatively-styled ID bracelet, and two (2) conservatively-styled rings (wedding and engagement ring sets must count as one (1) ring). Necklaces or chains must only be worn if they are not visible through an open shirt collar.

Piercings must only be worn by female employees and must be limited to one (1) piercing in the earlobe and a pair of small, post-type earrings may be worn. Tattoos may not be visible while wearing the regulation uniform.

9.0 VERIFICATION OF GUARD PERSONNEL JOB QUALIFICATIONS

9.0.1 The Contractor must verify, in writing or by telephone, all employment during the most recent three (3) year period listed by prospective employees on their employment applications or resumes. The Contractor must also verify any claimed periods of unemployment. The purpose of this verification must be to corroborate the description of duties/job titles and the reasons for leaving. The Contractor must address in writing to the COR the circumstances of any prospective employee who, during the most recent five (5) year period, has experienced severe financial difficulties.

10.0 CONTRACTOR PERSONNEL RECORDS

10.0.1 The Contractor must be responsible for maintaining satisfactory standards of employee competency, conduct, appearance and integrity and must be responsible for taking such disciplinary action with respect to his/her employees as may be necessary. The on-site supervisor must take appropriate measure to correct any training or performance weaknesses identified during his/her evaluation of the security guard force. This must include records reflecting the completion of all required retraining, as well as retraining initiated and provided by the Contractor to correct or improve performance.

Written records of counseling.

Written records of commendations.

Written records of all performance or disciplinary problems or deficiencies and the action(s) taken to correct them.

Written records of the results of inspections conducted by the program manager.

The Contractor must immediately report any employee termination to the USUHS COR and/or AFRRI POC in writing.

11.0 EMPLOYEES WHO MAY NOT WORK ON THIS CONTRACT

11.1 DISHONORABLE DISCHARGE

11.1.1 The Contractor must employ no person who, as a former member of the Armed Services, received a dishonorable discharge, bad conduct discharge, general discharge under other than honorable conditions, or any punitive discharge.

11.2 FELONY CONVICTION

11.2.1 The Contractor must not employ persons who have been convicted of any felony.

12.0 EMPLOYEES WHO REQUIRE PRIOR APPROVAL FROM COR

12.0.1 The contractor and on-site supervisor must keep a copy of the COR's written approval for the Contractor to employ any person who has been convicted of a misdemeanor, who was fired from or quit a previous job due to allegations of employee theft, embezzlement, or other misconduct, or who has experienced severe financial difficulties.

12.1 MISDEMEANOR CONVICTIONS

12.1.1 The Contractor must address in writing to the USUHS COR and the AFRRI POC the circumstances of any prospective employee who has been convicted of any misdemeanor or misdemeanors. Employment at USUHS of any person falling into this category is subject to the approval of the USUHS COR and the AFRRI POC respectively.

12.2 DISMISSAL/FIRED FROM PREVIOUS JOB

12.2.1 The Contractor must verify, in writing or by telephone, all employment during the most recent three year period listed by prospective employees on their employment applications or resumes. The Contractor must also verify any claimed periods of unemployment. The purpose of this verification must be to corroborate the description of duties/job titles and the reasons for leaving. The Contractor must address in writing to the respective COR the circumstances of any prospective employee who, during the most recent three year period, was fired from, or quit in lieu of being fired from, any job due to allegations of employee theft, embezzlement, or other misconduct.

Employment of any person falling into this category is subject to the approval of the USUHS COR or AFRRI POC.

12.3 FINANCIAL DIFFICULTIES

12.3.1 The Contractor must address in writing the circumstances of any prospective employee who, during the most recent five year period, has experienced severe financial difficulties. Employment of any person falling into this category is subject to the approval of the USUHS COR and/or AFRRI POC. Severe financial difficulties include:

Filing a petition under any chapter of the bankruptcy code.

Having wages garnished or any property repossessed.

Having a lien placed against property for failing to pay taxes.

Being significantly delinquent on debts, to the extent that payments were made more than 120 days after the scheduled due date of the payment.

13.0 SECURITY GUARD TRAINING

13.0.1 The contractor must maintain written records reflecting the date(s) of completion of all training required by this contract. The Contractor must ensure that all employees are completely familiar with all areas of performance called for under this contract. The on-site supervisor must provide these records to the USUHS COR and/or AFRRI

POC for his/her review upon request. This must include records reflecting the completion of all required retraining, as well as retraining initiated and provided by the Contractor to correct or improve performance.

In addition to any training or instructions which the Contractor normally provides for employees in the security guard field, the Contractor must provide basic training for each employee in the following subjects:

1. Use of Force: If forcible or surreptitious entry is encountered, the security guards must only use the minimum amount of force necessary to detain an intruder. The restraining force imposed by the security guards must not exceed that force which is reasonably necessary to effectively detain an intruder. The detention of an intruder must not extend beyond such a length of time as may be required to dispose of an intruder by orderly transfer of custody of the intruder to military or

Federal authorities. Upon detention or escape of an intruder, the guards must immediately notify the Walter Reed National Military Medical Center Base Security Office and the USUHS COR and/or AFRRI POC.

2. Citizen’s Arrest: The Government cannot invest the Contractor with the authority to arrest. The only authority to arrest that a security guard must have is that of the authority to make a citizen’s arrest. The contractor must ensure that all guards understand the Citizens Arrest laws for the State of Maryland.

3. Radio and Telecommunications: Radio and telephone communications procedures pertaining to emergency notification and recall procedures.

4. First Aid and Fire Procedures: First aid and fire protection procedures. (Use of fire extinguishers)

5. Report Writing and Documentation: The contractor must maintain all written records of counseling, commendations, disciplinary problems and the action taken to correct the problem.

The contractor must ensure that all guards are able to document any incident in writing to both the

COR and the Contracting Officer. The reports must be able to explain any significant observations, all facts and any corrective actions taken.

6. General Orientations: This must include orientation to the layout of all USUHS and AFRRI buildings, rooms, and grounds.

13.1 ADDITIONAL TRAINING

13.1.1 Each employee must receive at least three (3) hours of Additional Training of safety and emergency procedures conducted by USUHS/AFRRI personnel. The Contractor must coordinate for time and dates for

Additional Training only after the employee has completed all Basic Training. Additional Training must be on duty days (Monday-Friday, excluding Federal holidays). Additional Training must include:

Radioactive Material and Safety: Instruction concerning safety related aspects of radioactive material labs.

Emergency Plans: Instruction concerning emergency plans, physical security of USUHS, fire alarms and entrance alarms, emergency evacuations and Emergency Response

Teams.

Break-In Training: The Contractor must conduct Break-In

Training only after the employee has completed all

Basic Training and Additional Training requirements.

Break-In Training is intended as an opportunity for the employee to put into supervised, practical application all instructions learned during Basic

Training and Additional Training.

Frequency: Break-In Training must only be conducted on duty days (Monday-Friday, excluding Federal holidays).

The Contractor must provide each employee with a minimum of twenty-four (24) hours of Break-In

Training. The twenty-four (24) hours of training must consist of the employee accompanying a senior guard or the program manager on one (1) complete day shift, one (1) complete swing shift and one (1) complete midnight shift.

13.2 OBSERVATION OF TRAINING PROCEDURES BY COR

13.2.1 The COR shall be able to observe and/or experience the Contractor's training classes, training methods and instructional content. The Contractor must provide a written training schedule for each employee to the USUHS

COR as far in advance as possible. The schedule must include a listing of the time and date of training, location of the training and the subject(s) to be presented.

13.3 SPECIALIZED TRAINING

13.3.1 The Contractor must provide employees appropriate in-service training and special training to maintain high levels of performance and to improve the overall efficiency of security guard force operations. The Contractor must provide this training at least every six (6) months following completion of Break-In Training, or more frequently if required to maintain proper performance levels. In addition, in-service training may be provided by members of the

Reactor staff, Safety and Health Department or the Security Division office.

13.4 REFRESHER TRAINING

13.4.1 Annually, each employee must be required to attend two (2) hours for USUHS and four (4) hours for AFRRI, of Refresher Training presented by the Reactor staff, Safety and Health Department and the Security Division. This training may include topics which were initially given as Additional Training.

13.5 SECURITY VIOLATIONS TRAINING

13.5.1 Contractor must remove from duty any personnel from AFRRI who has two (2) reports of security violations within a three (3) month consecutive period. Prior to returning to duty at AFRRI, personnel must be re-trained

(responsibility of the Contractor) and tested (responsibility of AFRRI). Any personnel who does not pass the test with an 80% or better must not return to the AFRRI site. Contractor must remove any personnel from the AFRRI site permanently who has had three (3) reports of security violations within a six (6) month consecutive period.

14.0 GENERAL GUARD & SPECIAL ORDERS

14.0.1 The Contractor must ensure that each member of the guard force knows and complies with the following

General Orders:

Guards must guard everything within the limits of their posts and must quit their posts only when properly relieved.

Guards must obey their Special Orders and must perform all of their duties in a professional manner. Special Orders are all written instructions, directives, orders, plans, or procedures

(including this contract and the documents listed in SOW) which specify duties which guard force personnel must perform on a recurring basis.

Guards must immediately report violations of their Special Orders, emergencies, and anything not covered in their instructions to their immediate supervisor.

The Contractor must ensure that each member of the guard force knows and complies with their

Special Orders. In addition, the Contractor must ensure that guard force personnel comply with all

Temporary Orders. Temporary Orders are orders, instructions, or directives issued by a member of the security chain of command, in anticipation of, or response to, a singular, special, emergency, or unusual event, activity, or occurrence.

15.0 PROGRAM MANAGER AND SENIOR GUARD RESPONSIBILITIES

15.1 PROGRAM MANAGER

15.1.1 The Contractor must be responsible for designating one (1) program manager for each site (USUHS and

AFRRI) during 1st shift and one (1) senior guard per shift. The contractor must provide the name(s) of the program manager and senior guards to the USUHS COR and/or AFRRI POC in writing.

15.2 PROGRAM MANAGERS RESPONSIBILITIES

15.2.1 The program manager's duties include, but are not limited to: supervision of personnel, inspection of personnel, enforcing discipline within the security guard structure, counseling security guards, scheduling security guards for duty, ensuring that all posts are properly manned, disseminating information to the security guard force, ensuring efficient security guard force operation, evaluating the effectiveness of guard force operations, briefing the

USUHS COR of problem areas and recommended solutions, and maintaining necessary administrative paperwork pertaining to guard force operations and guard force personnel.

15.3 PROGRAM MANAGER INSPECTIONS

15.3.1 The Contractor must ensure that the program manager personally inspects each full-time guard and each part-time guard at least once every month. These must be unannounced, surprise inspections. The program manager must maintain written records of the results of these inspections in each guard's individual personnel file. The program manager must provide the written records of these inspections to the USUHS COR and/or AFRRI POC for his review upon his request.

The on-site supervisor must take appropriate measure to correct any training or performance weaknesses identified during his/her evaluation of the security guard force. The onsite supervisor must provide any suggestions for streamlining, improving, or strengthening security procedures or measures to the USUHS COR and/or AFRRI POC in writing.

15.4 NORMAL WORKING HOURS

15.4.1 The Contractor must ensure that the program manager normally works the day shift, Monday through Friday.

However, in order for the program manager to properly gauge and evaluate the overall effectiveness, professionalism, and level of training of the security guard force, the Contractor must ensure that during each calendar quarter (e.g., January-March, April-June, July-September, and October-December) the onsite supervisor will work swing shifts and mid shifts to evaluate the guard force performance. The Contractor must ensure that during each quarter the program manager work at a minimum the hours provided in Section 15.5 and 15.6.

15.5 DAY SHIFT INSPECTIONS

15.5.1 During weekends (Saturday and Sunday), one (1) day shift, one (1) swing shift and one (1) midnight shift.

These shifts must be scheduled so as to provide the program manager with the greatest opportunity to observe the performance of the guards not normally seen by him/her during normal duty hours.

15.6 SWING SHIFT INSPECTIONS

15.6.1 One (1) swing shift and one (1) midnight shift during the week (Monday-Friday). These shifts must be scheduled so as to provide the program manager with the greatest opportunity to observe the performance of the guards scheduled during this period.

15.7 DESIGNATION OF A SENIOR GUARD

15.7.1 The program manager must designate a senior guard for each shift. The program manager must provide the name of each shift's senior guard in writing to the COR at least seven (7) calendar days prior to the scheduled shift.

The program manager must immediately notify the COR of the site of any changes to this schedule. The on-site supervisor must be the senior guard for any shift on which he/she works.

15.8 SENIOR GUARD SUPERVISORY DUTIES

15.8.1 The senior guard's supervisory duties on his/her shift must include, but are not limited to: supervision of personnel, inspection of personnel, enforcing discipline within the security guard structure, ensuring that posts are properly manned, disseminating information to the security guard force, ensuring efficient security guard force operation, and maintaining necessary administrative paperwork pertaining to guard force operations. On each shift, the senior guard must function as the initial rung of the Contractor's chain of command. The senior guard must have supervisory authority over the other security guard(s) on the shift.

15.9 SHIFT CHANGES

15.9.1 The Contractor must ensure that the senior guard of each off-going shift and the senior guard of the on-coming shift accomplish the following at shift change:

15.10 SENIOR GUARD SHIFT CHANGE

15.10.1 The Contractor must ensure that on-coming shift personnel report for duty on time. The senior guard of the off-going shift must report any late arrivals or no-shows to the program manager. The program manager must immediately take action to ensure that the on-coming shift is properly manned by qualified personnel. The senior guard of the off-going shift must record the reporting time of each member of the on-coming shift in the Security

Guard office log.

15.11 SENIOR GUARD SECURITY OFFICE LOG

15.11.1 The senior guard of the on-coming shift must record in the Security Guard office log the time that he assumes, command of the guard force. He/she must also record the arrival and departure times for each guard.

15.12 SENIOR GUARD RESPONSIBILITIES FOR ONCOMING GUARDS

15.12.1 The senior guard of the off-going shift must conduct an inspection, and briefing for all on-coming shift personnel to ensure:

That each member of the on-coming shift is in compliance with the minimum standards of personal appearance.

That each member of the on-coming shift has all required uniform and equipment items and that the equipment is functional.

That each member of the on-coming shift is physically capable of performing security guard duties with no limiting medical condition that would preclude rapid and efficient enforcement of security or emergency measures.

That each member of the on-coming shift is alert and responsive, appears to be free of the influence of alcohol or any other intoxicant, and appears to be free of any condition, including lack of sleep, which could render him/her ineffective in the performance of guard duties.

That each member of the on-coming shift is informed of any unusual or special security conditions or concerns, and any Special Orders.

The senior guard of the off-going shift must record all deficiencies noted during the inspection in the Security Guard office log. Any member of the on-coming shift who fails to meet the minimum standards of personal appearance, who fails to have all required uniform and equipment items, or who is not physically or mentally able to work must not be posted to duty. If the deficiencies cannot be corrected immediately, the off-going shift senior guard must notify the program manager. The program manager must immediately take action to ensure that the on-coming shift is properly manned by qualified personnel.

16.0 GOVERNMENT FURNISHED EQUIPMENT(GFE)

16.0.1 The senior guard of the off-going shift and the senior guard of the oncoming shift must jointly inventory all

Government furnished keys and equipment. The results of these inventories must be recorded on forms provided by the COR and must be signed by both senior guards.

16.1 INVENTORY FORMS OF GFE

16.1.1 The Contractor must provide completed inventory forms to the USUHS COR and AFRRI POC each Monday of each week following completion of the inventory.

16.2 LOSS OF GFE

16.2.1 The loss of accountability for any Government furnished key or equipment must be reported immediately to the program manager. The program manager must then immediately investigate and determine whether the loss of accountability was due to an inventory error (paperwork mistake) or due to an actual loss. Should the program manager determine that the loss of accountability was due to an inventory error, then the program manager must correct the inventory record. The program manager must initial all corrections made on the inventory record and must attach a narrative summary of the reason(s) for corrections.

17.0 RELEASE OF INFORMATION

17.0.1 Do not release to any third party, any information pertaining to-any individual which is protected by the

Privacy Act of 1974. This includes, but is not limited to: social security number, home address home telephone number, date of birth, personal information, and personal or disparaging remarks about the individual.

To the extent the Contractor is given access to sensitive, for official use only, or proprietary technical information belonging to the Government. The Contractor must treat such information as sensitive or for official use only and must not use or discuss this information unless directed by the Contracting Officer or authorized in writing by the

COR.

18.0 SECURITY GUARD INSPECTIONS

18.0.1 The Contractor must conduct periodic, random, unannounced checks of the briefcases and of the hand-carried items of personnel entering or departing USUHS and AFRRI during specified periods of time. These checks must only be conducted during the times and at locations specified by the USUHS COR and AFRRI POC.