USC-7 Amend 9

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT r· CON1RA~TID CODE I PAGE OF PAGES

1 1 2

2. AMENDMENT/MOD !FICA TION NO. 3.EFFECTIVEDATE 4. REQUISITION/PURCHASE REQ. NO. 15. PROJECTNO.(Ifapplicable)

0009 13-Mar-2012

6.1SSUEDBY CODE HTC711 7. ADMINISTERED BY (lfotherthan item6) CODE ·1

USTRANSCOM-AQ- HTC711

See Item 6 508SCOTIDR

SCOTI AFB IL 62225-5357

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, Collllty, State and Zip Code) X 9A. AMENDMENT OF SOLICITATION NO.

HTC711-11-R-\MJ04

X 9B. DATED (SEE ITEM 11)

29-tt>V-2011 lOA. MOD. OF CONTRACT/ORDER NO.

JOB. DATED (SEE ITEM 13)

CODE IFACILITY CODE

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

~The above nunhered solicitation is am:nded as set furth in Item 14. The hour and date specified i>rreceipt ofOli:r D is extended, 0 is not extended.

OfEr nust acknowledge receipt ofthis am:ndrncnt prior to the hour and date specified in the solicitation or as am:nded by one ofthe nil owing m:thods:

(a) By colll'leting lteom 8 and 15, and returning 1 copies ofthe am:ndrncnt; (b) By acknowledging receipt ofthis am:ndrncnt on each copy ofthe oli:r subnitted;

or (c) By separate letter or telegram which includes a reJi:rence to the solicitation and am:ndment nunhers. FAILURE OF YOURACKNOWLEDGMENTTO BE RECEIVED A TTHE PLACE DESIGN A TED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESUL TIN

REJECTION OF YOUR OFFER. lfby virtue ofthis amendment you desire to change an oli:r already subnitted, such change n11y be n11de by telegram or letter, provided each telegram or letternllkes reJi:rence to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACT S'ORDERS.

IT MODIFIES THE CONTRACT/ORDERNO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDERNO. IN ITEM lOA.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORT ANT: Contractor 0 isnot, 0 is required to sign this ooclllllent and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter \\here feasible.)

The purpose of this amendment is to accomplish the follow lng: 1) Rerrove a FAR Clause. 2) Make a revision to Exhibit 3, Performance Work Statement (Section 6.F.4). 3) Make revisions to the Carrier Analysis & Rate l?.'aluation System, Service Mxlule (CARE II SM).

l'tlte: Any PAKGLOC linehaul rates not w ithdraw n by the Contractor in CARE II SM w ill be marked as l'tl Government Requirement by the Government. The PAKGLOC linehaul and Afghanistan Security Q.INs will be included in a separate RFP in CARE II SM, which will open at a later date.

The primary points of contact for this action are Ms. Lisa Cahill at (618) 220-7081/ E-mail: lisa.cahill@ustranscomrril and Ms. Lorrie Leedy at (618) 220-7086/ E-mail: lorrie.leedy@ustranscomrril

Except as provided herein, all tent11 and conditions ofthe document reforenced in Item 9A or I OA, as heretoi>re changed, rermins unchanged and in mil ilrce and eli:ct.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

WU .. Ll".at ~.t, .. UU~T TEl EMAil

15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 16C. DATE SIGNED

BY ulQ~ruuz 13-Mar-2012 (Signature of person authorized to sign) (Signature of Contracting Officer)

EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

30-105-04 Sf ANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR(48 CFR) 53.243

HTC711-11-R-W004

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been deleted:

52.212-3 Offeror Representations and Certification--Commercial Items NOV 2011

(End of Summary of Changes)

USC-7, Exhibit 3, Performance Work Statement (6 Mar 2012)

TABLE OF CONTENTS

SECTION 1 - BACKGROUNDSECTION 1 – BACKGROUND 4

1.A History 4

1.B Purpose 4

1.C Period of Performance 4 1.C.1 Base Period ______________________________________________________________ 4 1.C.2 Option Periods ____________________________________________________________ 4

SECTION 2 – SCOPE 5

2.A Scope 5 2.A.1 Overview ________________________________________________________________ 5 2.A.2 Excepted Cargo and Routes __________________________________________________ 5

2.B Aggregate Government Volume Estimates 5

SECTION 3 – GENERAL REQUIREMENTS 6

3.A General/Administrative 6 3.A.1 Use of English Language ____________________________________________________ 6 3.A.2 Hazardous Cargo __________________________________________________________ 6 3.A.3 Quality Control, Reporting, and Records _______________________________________ 6 3.A.4 Invoicing and Payment _____________________________________________________ 7 3.A.5 Responsibility for Charges and Taxes __________________________________________ 7 3.A.6 Space Commitment ________________________________________________________ 8 3.A.7 Schedule Maintenance ______________________________________________________ 8 3.A.8 Service Changes __________________________________________________________ 9 3.A.9 Customer Service Assistance _________________________________________________ 9 3.A.10 Electronic Commerce / Electronic Data Interchange (EDI) _________________________ 9 3.A.11 Manual Operational Reports ________________________________________________ 12 3.A.12 Daily Intransit Visibility (ITV) Reports _______________________________________ 12 3.A.13 Vessel Cutoffs, Late Gates, and Expedited Origin Linehaul ________________________ 13 3.A.14 Required Delivery Date (RDD) ______________________________________________ 13 3.A.15 Less-Than-Container-Load (LCL) Container Services ____________________________ 14 3.A.16 Equipment ______________________________________________________________ 14 3.A.17 Chassis Requirements _____________________________________________________ 14 3.A.18 Equipment Pools (container only) ____________________________________________ 15 3.A.20 Flatrack Containers _______________________________________________________ 15 3.A.21 Bulk Liquids ____________________________________________________________ 15

3.B Shipment Booking and Scheduling 16 3.B.1 Shipment Booking ________________________________________________________ 16 3.B.2 Booking Acceptance ______________________________________________________ 16 3.B.3 Response to Booking Requests ______________________________________________ 16 3.B.4 Automated Booking (This paragraph does not apply to Breakbulk Carriers) ___________ 16 3.B.5 Direct Booking Procedures _________________________________________________ 16

3.C Origin Services 17 3.C.1 Providing Empty Containers to Shippers _______________________________________ 17 3.C.2 Live load _______________________________________________________________ 17

3.D Ocean Transportation 18 3.D.1 Cargo Lift and Advancement ________________________________________________ 18 3.D.2 Services During Hazardous Cargo Handling ____________________________________ 18

3.E Cargo Clearance Service 19 3.E.1 Responsibilities __________________________________________________________ 19

3.F Destination Services 20 3.F.1 Delivery Notification and Receipt ____________________________________________ 20

TABLE OF CONTENTS

3.F.2 Expedited Delivery _______________________________________________________ 21 3.F.3 Live Unload _____________________________________________________________ 22 3.F.4 Container Pick Up/Return __________________________________________________ 22

3.G Exceptions to Normal Service 22 3.G.1 Alternate Service _________________________________________________________ 22 3.G.2 Recurring Service Failure __________________________________________________ 22 3.G.3 Canceled Shipments/No Shows ______________________________________________ 23 3.G.4 Free Time _______________________________________________________________ 23 3.G.5 Rerouting of Cargo _______________________________________________________ 26 3.G.6 Staging _________________________________________________________________ 27 3.G.7 Notice of Transfer of Cargo _________________________________________________ 27 3.G.8 Damage to Contractor Equipment ____________________________________________ 27 3.G.9 Theft or Disappearance ____________________________________________________ 28 3.G.10 Port Storage _____________________________________________________________ 28 3.G.11 Futile Trip ______________________________________________________________ 29

3.H Accessorials 29 3.H.1 Stop-off Service In Transit _________________________________________________ 29 3.H.2 CONUS Linehaul for Containerized Ammunition Shipments _______________________ 30 3.H.3 Cargo Concealment _______________________________________________________ 30 3.H.4 Supercargo ______________________________________________________________ 30 3.H.5 Flatrack Tie-Down Equipment Surcharge ______________________________________ 30 3.H.6 Exterior Cargo Rinsing Service ______________________________________________ 30 3.H.7 Exterior Cargo Washing Service _____________________________________________ 31 3.H.8 Reserved 3.H.9 Cargo Handling and Transloading Services _______________________ 31 3.H.10 Side-Load Chassis ________________________________________________________ 31 3.H.11 Convoy Security (Iraq) ____________________________________________________ 31 3.H.12 Superload Accessorial _____________________________________________________ 32 3.H.13 Outer Routing Accessorial __________________________________________________ 32 3.H.14 Enhanced Physical Security Afghanistan – See 6.D.2.2 ___________________________ 32 3.H.15 Enhanced ITV Afghanistan – See 6.D.2.1 ______________________________________ 32 3.H.16 Veterinarian Inspectable Products ____________________________________________ 32 3.H.17 Dual Temperature Refrigerated Containers _____________________________________ 34 3.H.18 Modified Atmosphere Containers ____________________________________________ 34 3.H.19 Controlled Atmosphere ____________________________________________________ 34

3.I Breakbulk and RORO Requirements 35 3.I.1 Reserved _______________________________________________________________ 35 3.I.2 Cargo Berth _____________________________________________________________ 35 3.I.3 Reimbursement for Damage ________________________________________________ 35 3.I.4 Reserved _______________________________________________________________ 36 3.I.5 Terms for Loading and Discharging Services ___________________________________ 36 3.I.6 AAFES English Channel Service ____________________________________________ 38

3.J Information Assurance 38 3.J.1 Requirements for Contractor Information Assurance (IA) Report ___________________ 36 3.J.2 Cyber Security Incidents ___________________________________________________ 38

3.K Linehaul for Breakbulk and Out-of-Gauge (OOG) Cargo 39 3.K.1 Flatbed and Double Drop Service ____________________________________________ 39

SECTION 4 – SHIPMENTS OF PRIVATELY OWNED VEHICLES (POVS) 42

4.A Shipments by Non-governmental Authorized Users of the Contract 42 4.A.1 Scope __________________________________________________________________ 42 4.A.2 Payment ________________________________________________________________ 42 4.A.3 Special Provisions for Privately Owned Vehicles (POVs) _________________________ 42

SECTION 5 – MEASURING PERFORMANCE 43

TABLE OF CONTENTS

5.A Performance Requirements 43 5.A.1 Performance Measures and Performance Standards ______________________________ 43 5.A.2 Performance Objectives ____________________________________________________ 43

5.B Additional Performance Indicators (API) 45 5.B.1 Overview _______________________________________________________________ 45 5.B.2 Good Order and Condition (API No. 1) _______________________________________ 45 5.B.3 Velocity (API No. 2) ______________________________________________________ 45 5.B.4 Invoice Submission Timeliness (API No. 3) ____________________________________ 45 5.B.5 Compliance with Contract Terms and Conditions (CCTC) (API No. 4) _______________ 45

SECTION 6 – OPERATIONS IN EXIGENCY AREAS 46

6.A Declaration of Exigency Area 46

6.B Scope 46

6.C Equipment Management 46 6.C.1 Free Time _______________________________________________________________ 46 6.C.2 Container Detention _______________________________________________________ 46 6.C.3 Container Purchases ______________________________________________________ 47 6.C.4 Container Re-sale ________________________________________________________ 47 6.C.5 Container Re-Stencil ______________________________________________________ 48 6.C.6 Container Pick Up/Return __________________________________________________ 48

6.D Enhanced In-Transit Visibility (ITV) and Cargo Security 49 6.D.1 Standard Security _________________________________________________________ 49 6.D.2 Enhanced Security Services _________________________________________________ 49 6.D.3 High Risk Waters Armed Security ___________________________________________ 51

6.E Staging 52 6.E.2 Carrier Holding Yards ________________________________________________________ 53

6.F Driver Wait Time 53

6.G Stop-Off 54

6.H Delivery Notification and Receipt 54

SECTION 7 – ABBREVIATIONS, DEFINITIONS, ROUTE INDICES 56

7.A Abbreviations/Acronyms 56

7.B Definitions 57

7.C Trade Areas and Zones 63 7.C.1 General Definition of Trade Areas ___________________________________________ 63 7.C.2 Descriptions of Zones _____________________________________________________ 64

7.D Designated Ports with Port Arbitraries 70

SECTION 8 – SECURITY AND FORCE PROTECTION 71

SECTION 9 – LIST OF ATTACHMENTS 76

SECTION 1 – BACKGROUND

SECTION 1 – BACKGROUND

1.A History

1.A.1 As a component command of the United States Transportation Command (USTRANSCOM), the Military Surface Deployment and Distribution Command (SDDC) provides ocean terminal, commercial ocean liner and distribution services to deploy, sustain and redeploy US forces on a global basis.

1.A.2 SDDC is responsible for surface transportation (with the exception of ocean charters) and is the interface between Department of Defense (DoD) shippers and the commercial surface transportation industry. This includes movement of DoD member household goods and privately owned vehicles. SDDC also provides transportation for troops and materiel to ports of departure in the US and overseas and manages numerous ports throughout the world.

1.B Purpose

1.B.1 To fulfill its mission of providing global surface deployment command, control and distribution operations to meet National Security objectives in peace and war, it is necessary for SDDC to provide ocean and intermodal distribution services for delivering Defense Transportation System (DTS) cargo anywhere in the world. DTS cargo consists of military equipment and related supplies including supermarket-type commodities shipped by the Defense Commissary Agency, department store merchandise shipped by Army and Air Force Exchange Service, mail shipped by the Military Postal Service, Prime Vendor cargo, General Services Administration (GSA) and personal property including Privately Owned Vehicles (POV) of DoD personnel. DoD is the largest single shipper of cargo by ocean transportation on a worldwide basis. DTS cargo is shipped in substantial, recurring and consistent volumes on many trade routes.

1.C Period of Performance

1.C.1 Base Period

The one-year base period of performance for this contract is 15 August 2012 to 14 August 2013. This contract will apply to all bookings with vessel sail dates occurring during the Base Period.

1.C.2 Option Periods

The periods of performance for the option years are 15 August 2013 through 14 August 2014 and 15 August 2014 through 14 August 2015 (Ref: FAR 52.217-9). Any options will apply to all bookings with vessel sail dates occurring during the applicable Option Period.

SECTION 2 – SCOPE

SECTION 2 – SCOPE

2.A Scope

2.A.1 Overview

This contract is to provide international cargo transportation and distribution services using ocean common or contract carriers, as defined in the Shipping Act of 1984, offering regularly scheduled commercial liner service for requirements that may arise in any part of the world. Service exempted from the Jones Act is included in the scope of this contract. Contractors shall be capable of providing ocean, intermodal, and related transportation and distribution services to support their offered services as required herein. This contract is primarily for requirements sponsored by the DoD. Other organizations may fill their requirements through this contract only as designated by the Contracting Officer (CO). This contract shall apply to services performed in peacetime and exigency areas as defined herein. This contract is not subject to terms or conditions of Contractors' tariffs except for war risk or as otherwise specified in this contract.

The accepted booking, in conjunction with the terms contained in this contract, constitutes the contract of carriage.

2.A.1.1 This contract applies to Unit Movement Cargo and Other Than Unit Movement (OTUM) Cargo.

Unit Movement Cargo is described by Unit Line Numbers (ULNs) and Plan Identifications (PIDs) in the Joint Operation Planning and Execution System (JOPES) -- whether contingency, exercise or administrative in nature – whether characterized as deployment, redeployment or retrograde cargo.

2.A.2 Excepted Cargo and Routes

Excepted cargoes (Breakbulk/RORO and Container) and excepted routes are included in the scope of this contract. Prices for such excepted cargo and excepted routes have not been negotiated at the time of award.

Excepted cargoes and routes shall be competitively ordered using the Ordering Procedure Carrier Selection Fair Opportunity Process in Exhibit 4, except Past Performance Evaluation Sub-Factor for “History of Meeting RDD for the required route” shall not be used if no relevant past performance exists for the specified excepted route. The US Government shall issue a modification to add rates for the movement of excepted type cargo and routes under the changes provision of FAR 52.212-4.

Excepted Cargoes Breakbulk/RORO – Aircraft (unboxed), helicopters, boats over 40 ft., oversized cargo, bulk cargo, heavy lift cargo and explosives (excluding IMO Class 1.4), except where a specific CLIN has been included for the commodity.

Excepted Cargoes Container – Heavy lift cargo, oversized cargo (with the exception of cargo that meets the definition of over dimensional cargo or super load), explosives (excluding IMO Class 1.4), and all containers other than dry, reefer, International Organization for Standardization (ISO) tank, open tops and flatrack containers, except where a specific CLIN has been included for the commodity.

Excepted Route – A one-time order for a nonrecurring cargo movement for a route not previously priced or negotiated at time of award.

2.B Aggregate Government Volume Estimates

The estimated cargo volume (the aggregate volume across all awarded contracts) is identified in the Carrier Analysis and Rate Evaluation (CARE II) system.

SECTION 3 – GENERAL REQUIREMENTS

3.A General/Administrative

3.A.1 Use of English Language

All documentation and verbal notices shall be provided in the English language. If required by local law or regulation, additional language(s) may be used.

3.A.2 Hazardous Cargo

3.A.2.1 Limitations of Contractor’s Obligation

3.A.2.1.1 The US Government shall provide accurate and timely hazardous cargo documentation in accordance with applicable laws and regulations.

3.A.2.1.2 The Contractor may refuse to transport hazardous cargo either by land or by ocean, which does not conform in all respects to applicable laws and regulations.

3.A.2.1.3 The Contractor shall identify to the Contracting Officer any cargo precluded from carriage due to Contractor policy prior to contract award and further advise the Contracting Officer of any changes to such policy thereafter. The Contractor shall accept for ocean carriage all commodities listed in Attachment 1 not otherwise identified in this section when the commodity is packaged, labeled, and documented in compliance with applicable laws and regulations.

3.A.2.1.4 Transport Emergency Cards (Tremcards) The Contractor shall produce "tremcards" for hazardous cargo transiting through countries where this requirement exists.

3.A.3 Quality Control, Reporting, and Records

3.A.3.1 Quality Control

3.A.3.1.1 The Contractor shall utilize its commercial quality control processes/plan (QCP) to ensure quality service is provided throughout the term of the contract.

3.A.3.1.2 The Contractor shall promptly notify the appropriate Contracting Officer Representative (COR) of any problems or failures that may affect performance. Upon request, the Contractor shall provide the COR with a written plan of corrective action, including a proposed timeline, within 10 business days after such request. This plan shall describe proposed Contractor actions to correct the problem or deficiency and bring performance back in compliance with identified performance standards.

3.A.3.1.3 The CORs shall monitor Contractor performance and compliance with the terms and the conditions of the contract using standard techniques such as inspections, US Government-generated management reports, Contractor reports and customer feedback. The Contractor shall attend periodic meetings called by the COR or the Contracting Officer to discuss operations and problem areas.

3.A.3.1.4 Quality Council Meetings

The Contractor shall participate in Quality Council Meetings as requested by the Contracting Officer to review performance and discuss operational issues. Meetings shall be held as directed by the Contracting Officer, but will not exceed two per year.

SECTION 3 – GENERAL REQUIREMENTS

3.A.3.1.5 Performance Reporting

In accordance with FAR 52.212-4c, the contract may be modified to provide additional reports that satisfactorily quantify Contractor performance under “Performance Objectives. The Contracting Officer may establish the format and frequency of such reports.

3.A.3.1.6 Retention of Records

The Contractor shall maintain and, upon request, provide to the Contracting Officer such documentation deemed relevant to performance of transportation services ordered under the terms of this contract.

Records will be maintained and available to the Contracting Officer throughout the term of the contract and for three years after final payment in accordance with FAR 52.212-5(d).

3.A.4 Invoicing and Payment

Contractor shall prepare and submit invoices or proper documentation for payment of shipments in accordance with the procedures in Attachment 6.

3.A.4.1 Where the Electronic Invoice Presentation and Payment (EIPP) program has been implemented by the effective date of the contract, the Contractor shall comply with the payment procedures for this program. Contractors shall be provided 30 days' advance notice of implementation of EIPP for shipments not covered by the program by the effective date of the contract. US Bank Transportation Solutions is the system used for this contract. Attachment 6 contains instructions and procedures on US Bank Transportation Solutions.

3.A.4.2 MRM 15 directed Reengineering of Defense Transportation Documentation and Financial processes. The directive specifically addressed reengineering billing, collection, and payment processes through transition to commercially acceptable practices. Implementation was coordinated between affected DoD installations and the commercial carrier industry. The Deputy Secretary of Defense directed the implementation of U.S. Bank’s Transportation Solutions system to pay for transportation services. DoD contracts and voluntary tenders require the use of U.S. Bank’s freight payment system and all DoD cargo movements must be offered only to commercial carriers who utilize U.S. Bank as their billing and payment system.

3.A.4.3 Third Party Pay System (TPPS)

3.A.4.3.1 A requirement to conduct business with DoD as a Transportation Service Provider (TSP) will be TPPS capable. Even if otherwise qualified, a TSP that is not TPPS certified will not be eligible to transport DoD freight. TPPS is an electronic freight transaction tracking and payment system.

3.A.4.3.2 The current authorized TPPS is U.S. Bank Transportation Solutions. TSP’s should contact U.S.

Bank at 1-800-417-1844 or by email customer.support@usbank.com. All services deemed payable by SDDC or USTRANSCOM via the TPPS will be paid by U.S. Bank Transportation Solutions. A fee is required to participate in the program.

3.A.4.3.3 TSP’s are required to submit the shipments contract number via EDI. In the event TSP’s need assistance configuring their EDI file to include the contract number, you can call the U.S Bank customer service help desk or email the customer service email box and a representative will open a Service Request to assign a U.S. Bank EDI analyst to assist you. TSPs who don't transmit EDI, must provide the contract number when entering invoices in the U.S. Bank Freight Payment web-based user interface.

3.A.5 Responsibility for Charges and Taxes

3.A.5.1 The Contractor shall pay all dues, charges and taxes customarily levied on the vessel; however, the amount thereof may be levied. The Contractor shall pay all taxes levied on the freight charges. The US

SECTION 3 – GENERAL REQUIREMENTS

Government shall pay all dues, charges, duties, and taxes customarily levied on the cargo; however the amount thereof may be assessed.

3.A.6 Space Commitment

3.A.6.1 A “container” Contractor must make available 10% of vessel capacity for the booking of Government cargo on each US flag vessel sailing from Continental United States (CONUS) on the designated routes listed below:

Outbound Routes/Zones

01 West Coast/Far East

05/11 East & Gulf Coast/Europe & UK

6A/12A East & Gulf Coast/West Med

07/13 East & Gulf Coast/Middle East, South Asia, Indian Ocean

3.A.6.2 A “breakbulk/RORO” Contractor must make available 10% of vessel capacity for the booking of Government cargo on each US flag vessel sailing from CONUS on the designated routes listed below:

Outbound Routes/Zones

01 West Coast/Far East

05/11 East & Gulf Coasts/Europe & UK

6A/12A East & Gulf Coasts/West Med

07/13 East & Gulf Coast/Middle East, South Asia, Indian Ocean

3.A.6.3 The Contractor shall accept bookings, up to a vessel’s space commitment, if the booking is received no less than 5 business days prior to a local cutoff.

3.A.7 Schedule Maintenance

3.A.7.1 For service between countries or ports for which there is more than one shipment forecast per month, the Contractor shall provide and maintain schedules in Integrated Booking System (IBS) at least 45 days prior to the earliest sail date. For “Short Sails” of 3 days or less, the Contractor shall provide schedules in IBS 15 days in advance of vessel sailing. Vessel schedule changes that occur prior to vessel cutoff date may result in cancellation of booked cargo at no cost to the US Government.

3.A.7.2 The US Government will request routing proposals for service between ports for which there is less than one shipment per month.

3.A.7.3 The Contractor shall accept, reject, or counter on the same working day to a request for routing proposals received prior to 1430 local time. For a request received after 1430 local time, the Contractor shall respond by 1200 local time of the next working day.

SECTION 3 – GENERAL REQUIREMENTS

3.A.7.4 Contractor proposal shall include the military voyage number obtained from IBS. Request for routing proposals shall be submitted by email until this information can be requested and replied to via

EDI.

3.A.8 Service Changes

3.A.8.1 Notification

3.A.8.1.1 The Contractor has the contractual right to make permanent changes in its offered service, including cessation of such service. The Contractor shall notify the Contracting Officer at least 45 days prior to implementation of permanent changes in the Contractor’s commercial offered service. All bookings accepted prior to notification of permanent service change shall be performed in accordance with the booking and all terms contained herein.

3.A.8.1.2 Dry-Dock Initiated Service Change The Contractor shall notify the cognizant COR in writing of scheduled dry dockings of US flag vessels at least 45 days prior to the scheduled dry-dock date. The Contracting Officer must be notified in writing of any emergency dry-dock requirement affecting published schedules of US flag vessels.

3.A.9 Customer Service Assistance

The Contractor shall submit points of contact who can respond to US Government activities on a 24/7 basis to provide expert assistance in answering questions, exchanging information, and resolving problems. The Contractor shall provide specific points of contact no later than 7 days after contract award.

3.A.10 Electronic Commerce / Electronic Data Interchange (EDI)

The Contractor shall use Electronic Data Interchange (EDI) or IBS Ocean Carrier Interface (OCI) module (or successor system) as the primary means for interfacing with SDDC for all bookings.

3.A.10.1 The Contractor shall use the Defense Transportation Electronic Data Interchange (DTEDI) approved Implementation Convention for the ANSI X 12 300, 301, 303, 304 and 315 transaction sets in compliance with their approved concepts of operations. Versions 3060, 4010 or later are required. The Contractor shall implement changes to business processes contained in revisions to Transaction Set Implementation Conventions and their controlling concepts of operations as may be approved by the Defense Transportation Electronic Board (DTEB). These changes shall be implemented in accordance with schedules approved by the DTEB.

3.A.10.2 The Contractor shall receive or transmit, as appropriate, the following transactions sets:

3.A.10.2.1 Contractor receiving order data, 300 (Delivery order, the booking, including increases and decreases)

3.A.10.2.2 Contractor ordering confirmation data, 301 (Confirmation of order, Contractor to Ordering Officer/COR)

3.A.10.2.3 Cancellation data from Ordering Officer, 303 (Ordering Officer Cancellation)

3.A.10.2.4 Shipping Instructions, 304

3.A.10.2.5 Contractor shipment status reporting data, 315

3.A.10.3 Shipment Status Reporting: The Contractor shall provide accurate shipment status reports using the 315 transaction sets. Transactions shall be submitted in ANSI X-12 EDI standard or OCI to SDDC.

SECTION 3 – GENERAL REQUIREMENTS

Table 3.A.10.3.1 identifies specific events that require reporting. The Contractor shall submit all reports within 24 hours of accomplishment.

3.A.10.3.1 Table of Reportable Shipment Status Events

CODE DEFINITION NOTES

EE Empty spotted Container pick up in lieu of actual spot is acceptable for shippers having container pools. Required for other than pool locations

(NOT REQUIRED FOR BREAKBULK)

W Pickup of Loaded container/Breakbulk

This transaction is required at the time customer turns over possession to Contractor

I In-gate at Port of Embarkation (POE)

This transaction is required at the POE

AE Loaded on Vessel This transaction is required at the POE and required at all transshipment ports

VD Vessel departure This transaction is required at POE and required at all transshipment ports

VA Vessel arrival This transaction is required at the Port of Debarkation (POD) and required at all transshipment ports

UV Vessel discharge This transaction is required at the POD and required at all transshipment ports

OA Out-gate from POD This transaction is required at the final POD (Port and Door bookings) AV Available for

Delivery This transaction may be submitted when cargo is within 24 hours of physical delivery to final destination, but consignee is unable to accept the cargo. AV is valid only if submitted prior to RDD.

For Afghanistan Only; the Contractor must submit event code “AV” to the US Government upon entering in line outside the final destination gate.

X1 Delivery to consignee

This transaction is required when shipment is delivered to customer, or possession is turned over to the US Government

RD

Return of empty container to Contractor

This transaction is required for every container shipment and indicates that the Contractor has regained possession of its asset.

(NOT REQUIRED FOR BREAKBULK)

HG Entry into US Government-directed staging

This transaction will be submitted by the Contractor to indicate the start of a US Government-directed staging, to include staging at ports or holding yards. The transaction will be submitted upon actual shipment entry into staging.

HR Release from US Government-directed staging

This transaction will be submitted by the Contractor to indicate the end of a US Government-directed staging, to include staging at ports or holding yards. The transaction will be submitted upon actual shipment exit from staging.

SD Authorized shipment delay

This transaction will be submitted by the Contractor only upon SDDC authorization of a shipment delay.

BD End of authorized shipment delay

This transaction will be submitted by the Contractor to indicate the end of an authorized shipment delay.

3.A.10.4 Additional Guidance on Specific Transactions

3.A.10.4.1 AV transaction: AV will be submitted only when a shipment is within 24 hours of delivery to the final destination, but consignee is unable to accept the cargo. This transaction is optional for all Areas of Responsibility (AORs) except Afghanistan.

SECTION 3 – GENERAL REQUIREMENTS

3.A.10.4.1.1 For Afghanistan only:

3.A.10.4.1.1.1 AV is a required transaction. AV must be submitted upon entering in line outside the final destination gate. There are no other acceptable uses of AV. In the event that an AV transaction is not received, the US Government will assess that driver wait time was not incurred at final destination for the associated shipment.

3.A.10.4.1.2 For all other AORs:

3.A.10.4.1.2.1 AV submission is optional. If used, AV must be submitted when cargo is within 24 hours of physical delivery to final destination, but consignee is unable to accept the cargo. There are no other acceptable uses of AV.

3.A.10.4.1.3 The AV submission will be considered for RDD performance measure where AV was submitted prior to RDD. If multiple AVs are submitted due to US Government directives (e.g. staging), the first AV at final destination location will be considered for RDD purposes. With exception to Afghanistan, in order to receive consideration for on-time delivery, the Contractor must obtain documentation supporting consignee inability or refusal to accept the shipment, such as evidence that a delivery was attempted. This documentation must be produced upon request of the cognizant SDDC COR or the SDDC HQ Contract Compliance Branch. Improper use of AV will result in a missed RDD against the associated shipment.

3.A.10.4.2 HG and HR transactions: The HG and HR transactions will be submitted by the Contractor to indicate start and stop of US Government-directed staging, to include staging at ports or holding yards.

Authority for staging is SDDC cognizant COR.

3.A.10.4.2.1 HG: Following receipt of a written US Government staging request, the Contractor will submit the HG transaction within 24 hours of actual shipment entry into the staging location.

3.A.10.4.2.2 HR: Following receipt of a written US Government staging release (e.g. call forward), the Contractor will submit a HR within 24 hours of actual shipment exit from the staging location. Cargo must commence dispatch from staging within required timelines outlined in Section 3.G.6 or Section 6.E upon receipt of written US Government request. For large volumes of cargo, contractor will be responsible for managing dispatch in the most expeditious manner. Contractor will provide dispatch timelines to cognizant BN and COR until cargo has dispatched from staging area.

3.A.10.4.2.3 Submission of the HG/HR transaction pair recommits the Contractor to a new delivery date defined as: RDD + (# days elapsed between HG and HR). The Contractor must maintain copies of the US Government’s written request for staging and release from staging. This documentation must be produced upon request of the cognizant SDDC COR or SDDC HQ Contract Compliance Branch. Improper use of HG will result in a missed RDD against the associated shipment. The US Government must receive both an HG and HR in order for RDD to be amended.

3. A.10.4.3 SD and BD transactions: The SD and BD transactions will be submitted by the Contractor to indicate start or stop of an authorized delay. The Contractor may submit these transactions only upon authorization from the cognizant SDDC COR.

3.A.10.4.3.1 SD: The Contractor shall submit a request for an authorized delay to the cognizant SDDC COR within 2 business days of the event causing the delay. The SDDC COR has 2 business days to respond to the request from the Contractor. Following US Government authorization of a Contractor’s written request for delay consideration, the Contractor may submit an SD. If a written authorization is not received from the SDDC COR within 2 business days, the Contractor may submit a SD and must forward a written justification to SDDC HQ Command Operations Center. The COR may void the delay authorization if justification is not provided.

SECTION 3 – GENERAL REQUIREMENTS

3.A.10.4.3.2 BD: The BD submission must be submitted when the authorized delay has ended. The Contractor will also notify the cognizant SDDC COR in writing when the delay has ended. If the SDDC COR determines that the Contractor’s reporting of the delay duration is inflated, the delay authorization may be voided.

3.A.10.4.3.3 Submission of the SD/BD transaction pair recommits the Contractor to a new delivery date defined as: RDD + (# days elapsed from SD to BD). The Contractor must maintain copies of the US Government’s written authorization of a delay. This documentation must be produced upon request of the cognizant SDDC COR or the SDDC HQ Contract Compliance Branch. Improper use of SD will result in a missed RDD against the associated shipment. The US Government must receive both an SD and BD in order for RDD to be amended.

3.A.10.4.3.4 Compound delays resulting from a backlog generated by an earlier authorized delay may be eligible for SD and BD transactions. The process for submitting requests for authorization is the same as outlined above and subject to SDDC COR approval.

3.A.11 Manual Operational Reports

Until EDI transaction submissions can fully provide this data, the Contractor shall provide the cognizant SDDC activity and the military activity responsible for cargo documentation at each port where US Government cargo is lifted and/or discharged certain information in connection with cargo at that port.

Manual Operational Reports for cargo lift are not required for cargo loaded on a “Free-in” basis. Report format, distribution, submission schedule and medium are described at Attachment 7.

– Cargo Lift Information – Containers

– Cargo Lift Information – Breakbulk

– Pre-Arrival Notice

– Contractor Containerization

– Cargo not lifted as booked / booked and not lifted

3.A.12 Daily Intransit Visibility (ITV) Reports

3.A.12.1 Inland ITV services identified in this section may apply for cargo moving to and from Afghanistan via all routes of the Northern Distribution Network (NDN) and Pakistan Ground Line of Communications (PAKGLOC) or other areas as directed by the Contracting Officer. When ordered, the Contractor shall be paid a daily ITV Surcharge in accordance with the Rate Guide. Rate established is a one-time charge based on per piece or per container.

3.A.12.1.1 When ordered by the US Government, the Contractor shall report each shipment daily by providing event reports or location information as set forth below.

3.A.12.2 Reporting method/format. The Contractor shall report via the Contractor ITV Entry Tool (CIET), for import and export routes available in CIET, or via separate Excel spreadsheets for routes not yet available in CIET.

3.A.12.2.1 Reportable events shall include the dates for the following events: vessel arrival, cargo discharge, cleared by customs, out-gate from port of debarkation, arrival at consignee (import cargo), requested pickup (export cargo), origin departure, in-gate, vessel lift, vessel sail (export cargo) and transit of Contractor waypoints (import and export).

3.A.12.2.2 The following information must also be included: IBS TCN, container number with prefix (if applicable), PCFN, booking number, type/description of cargo, Enhanced ITV tag number (when ordered), origin and final destination, POE and POD, shipper Department Of Defense Activity Address Code

SECTION 3 – GENERAL REQUIREMENTS

(DODAAC), consignee DODAAC, current truck number and border crossing date, and each applicable event.

3.A.12.2.3 Contractor shall provide exception information (location, remarks, and dates) providing shipment status for the previous 24 hours or shipment information that had not been included previously.

Exception information is required only when there is no event report for the prior day. Remarks can be used to advise of cargo exception information but would not replace notifications otherwise required per the contract. When inputting exception information in CIET, the Contractor shall use the remarks block which can be updated as a single shipment record or as part of a grouping of shipment records. Completed shipments may be deleted 30 days after delivery when being reported using the excel spreadsheet reporting method.

3.A.12.3 Spreadsheet reports shall be provided by email attachments to a distribution list provided by the cognizant COR.

3.A.13 Vessel Cutoffs, Late Gates, and Expedited Origin Linehaul

3.A.13.1 Vessel Cutoffs

The Contractor shall provide local cutoffs in IBS Web Vessel Schedule Module and keep SDDC apprised of changes.

3.A.13.2 Origin Cutoffs

If the Contractor does not provide a local cutoff in IBS, the default local cutoff is close of business 1 working day before the vessel cutoff at the port with an additional day for each 300 miles from the inland origin point to the port, rounded to the nearest whole day. If the local cutoff falls on a weekend, the cutoff shall be the final workday of that week.

3.A.13.3 Late Gates

The Contractor shall lift cargo to the booked vessel when cargo is received after the Contractor's vessel cutoff at no additional charge, if mutually agreeable arrangements have been made with the Contractor for a late gate.

3.A.13.4 Expedited Origin Linehaul to POE

For container cargo, Contractors shall provide expedited origin linehaul from origin to the booked port of embarkation (POE) when ordered at time of booking by the Ordering Officer. Contractor shall be paid at the rates in the Table of Accessorials for the specific origin/port combination ordered in the booking. No payment shall be made if the requested level of service is not provided as booked.

3.A.14 Required Delivery Date (RDD)

3.A.14.1 The Contractor shall deliver all cargo by the Required Delivery Date (RDD) specified in the accepted booking. Changes to the RDD will be granted only as defined below:

3.A.14.1.1 When staging is directed by the US Government prior to RDD, as defined by Section 3.A.10.4.2 (HG/HR guidance.), Contractor is recommitted to a new RDD in accordance with Section 3.A.10.4.2.3.

3.A.14.1.2 When a delay is authorized in writing by the US Government prior to RDD as defined by Section 3.A.10.4.3 (SD/BD guidance.), Contractor is recommitted to a new RDD in accordance with Section 3.A.10.4.3.3.

SECTION 3 – GENERAL REQUIREMENTS

3.A.14.1.3 When consignee is unable to accept local delivery of cargo prior to RDD, as defined by Section 3.A.10.4.1 (AV guidance), the Contractor shall receive consideration for on-time delivery. However, due diligence shall be exercised to meet RDD or achieve delivery at the earliest possible time after RDD.

3.A.14.2 In instances where RDD relief is applicable, the Contractor must provide supporting documentation upon request of the cognizant SDDC COR or SDDC HQ Contract Compliance Branch.

Improper use of the HG/HR, AV, or SD/BD transactions will result in a penalty of missed RDD against the associated shipment.

3.A.15 Less-Than-Container-Load (LCL) Container Services

The Contractor is authorized to commingle LCL cargo with commercial cargo. The Contractor shall provide the cognizant Ordering Officer with the same receipt/lift information as required by Paragraph 3.A.11 above for preparation of shipping instructions. (See Attachment 11; paragraph 1.1.1.9, for rating formula). The Contractor shall provide stuffing, consolidating, stripping, and sorting services as specified in the booking or as ordered by the Ordering Officer and shall be paid at the Cargo Handling rates listed in the Rate Guide.

3.A.16 Equipment

3.A.16.1 Container Standards

Contractors shall provide containers with clearly marked container numbers that are clean, dry, empty, odor free, suitable for protecting cargo from damage and comply with ISO, International Maritime Organization (IMO), and Convention of Safe Containers (CSC) standards.

3.A.16.2 Reefer Equipment

The Contractor shall provide refrigerated containers to the stuffing activity in accordance with the booking to include pre-cooling, when requested by the Ordering Officer.

3.A.16.2.1 The Contractor shall supply reefer containers that maintain a temperature within three degrees Fahrenheit of the in-transit temperature specified for controlled atmosphere and straight chill, and five degrees Fahrenheit for frozen.

3.A.16.2.2 The Contractor shall provide continuous measurement of internal temperature using a Ryan-type recorder or equivalent capable of continuous recording from availability date for a minimum period of 90 days to provide consistent reporting and equipment supply. Contractor shall provide measurement data upon request from the Government.

3.A.16.3 Substitution of Equipment:

When the Contractor has accepted a booking and does not provide the conveyance listed in the booking, the Contractor shall provide a suitable alternative agreed upon by the shipper and the Ordering Officer 10 business days prior to vessel load at no additional cost to the US Government.

3.A.17 Chassis Requirements

Containers delivered to the Government or spotted by the Contractor must be on a Contractor-provided chassis that supports stuffing/unstuffing operations by the Government. The chassis must remain with the container while in the custody of the US Government; unless this requirement is waived by the cognizant COR. Blanket waivers for specific areas or destinations may be issued by the cognizant COR upon request.

3.A.18 Equipment Pools (container only)

The Contractor may establish and maintain equipment pools identified in Attachment 2 and as requested by the Contracting Officer. Establishment of equipment pools will be coordinated between the shipper, cognizant COR, and Contractor prior to submission to the Contracting Officer. All expenses for operating equipment pools shall be borne by the Contractor to include establishing, managing and disestablishing pools. A Contractor’s inability to establish and/or maintain equipments may result in loss of bookings at that location.

3.A.19 US Government Furnished Containers (GFC)

3.A.19.1 The shipment of US Government-furnished containers (GFC) shall be subject to mutual agreement between the Carrier and the Government, except that the Government shall have the right to ship up to 200 US GFC against the space commitment required under Section 3.A.6 of the PWS as part of a Unit move, provided that such shipments were coordinated at least 45 days in advance of the vessel sailing.

3.A.19.2 The Contractor shall provide a chassis for GFC shipments whenever the Contractor is responsible for the associated inland transportation, unless this requirement is waived by the local shipping/receiving facility or custom of the trade does not normally call for the use of chassis. Detention shall apply to carrier owned chassis when associated to GFC.

3.A.19.3 Contract linehaul rates shall apply for transporting loaded GFC. Inland transportation of empty GFC requested by the Government shall constitute a separate inland move subject to contract linehaul rates unless otherwise mutually agreed to by the Contractor and the Government.

3.A.19.4 The Contractor shall not be entitled to detention for GFC. The Contractor shall return GFC in the same condition as received and shall be liable for loss or damage to the GFC resulting from the Contractor’s negligence.

3.A.19.5 When the Contractor provides any of the services for Accessorial, rates, in connection with service provided to US Government owned/leased containers, the appropriate Contractor rates contained in the Schedule of Rates shall apply.

3.A.19.6 GFC includes 8.0’- 9.5’ high x 8’ wide x 20/40’ long ISO dry cargo containers, reefer containers and flatracks. GFC may be government-owned or leased containers.

3.A.19.7 Contractor has the right to refuse a GFC for shipment if it is not properly numbered (neutralized), or that does not comply with ISO, IMO and CSC Standards.

3.A.20 Flatrack Containers

The Contractor shall furnish flatrack containers as specified in the booking. Contractor shall be paid an additional flatrack surcharge in accordance with the Rate Guide.

3.A.21 Bulk Liquids

3.A.21.1 The US Government may furnish 20’ tank containers for shipment of bulk liquids by the Contractor.

3.A.21.2 When a US Government furnished tank container is not provided, the Contractor shall provide an acceptable, clean and empty tank container to the shipper and transport to destination. The consignee shall empty the container and return it to the Contractor, empty, but with residue.