Attachment 1- Everett _Medical Linen Rental and Laundry Service SOW.pdf

PERFORMANCE WORK STATEMENT / STATEMENT OF WORK (SOW)

Medical Linen Rental and Laundry Service

Naval Hospital Bremerton — Branch Health Clinic Everett

1.0 BACKGROUND

The Defense Health Agency (DHA) is acquiring professional, medical-grade linen rental and laundry services to support the healthcare mission of the Naval Hospital Bremerton Branch Health Clinic Everett

(NHB BHCE). Maintaining sterile, sanitized, and professionally finished linens and medical apparel is critical for patient care, clinical safety, and infection control.

This Statement of Work (SOW) describes the goals expected to be achieved with regard to maintaining a continuous, reliable, and hygienic supply of rented linens and garments for clinic staff and patients.

2.0 PURPOSE

The purpose of this purchase order is to provide a comprehensive, professional, commercial-grade medical linen rental and laundry service for the Naval Hospital Bremerton Branch Health Clinic Everett.

Because the Government will not provide any Government Furnished Property (GFP) in the form of linen inventory for this contract, the Contractor shall provide, own, manage, maintain, launder, and deliver all items listed herein on a rental basis. The Contractor shall provide all management, tools, equipment, transportation, inventory, and labor necessary to ensure high-quality, sanitary rental and laundry services.

3.0 SCOPE OF WORK

All work performed under this contract shall be accomplished in accordance with standard commercial practices and healthcare industry regulations.

Linen Rental Model (No GFP): The Contractor shall establish and maintain a fully managed linen rental service. The Contractor shall supply and maintain ownership of all linens, scrubs, and lab coats required to meet the weekly quantities specified in Section 3.2.

Inventory Replacement: The Contractor is responsible for the repair and replacement of worn, stained, damaged, or lost rental items due to normal wear and tear, ensuring that all clinical apparel and linens in circulation meet professional medical presentation and safety standards at no additional cost to the

Government.

Quality Standard: All items are to be laundered or cleaned in accordance with what is known commercially as “Finished Work”. Laundering and cleaning shall be conducted in accordance with the best commercial standards, utilizing sanitizing agents, materials, and methods that are not deleterious to the fabrics or color of the items.

Dry Cleaning: No Dry Cleaning is required or authorized under this contract.

3.1 Rental Linen Specifications

To ensure compatibility with military and medical standards, all contractor-provided rental items must meet the following minimum specifications:

• Scrubs: Standard medical-grade, durable utility scrubs (cotton/polyester blend) categorized clearly by size.

• Lab Coats: Professional Men's Lab Coats conforming to standard sizing (42 RG, 44 RG, 46 RG).

• Patient Gowns: Hospital-grade, buttonless, easy-tie patient gowns.

• Linens/Towels: Standard clinic-grade white flat sheets, standard pillowcases, and durable

(20"×40") bath towels.

3.2 Item Description and Weekly Rental Quantities

The Contractor shall provide and process the following rental items at the estimated weekly quantities listed below:

Item No. Description Weekly Rental Quantity

1 Pillowcase, Standard 160

2 Sheet, Flat 150

3 Towel, Bath 20" x 40" 160

4 Shirt Scrub, Small 40

5 Pants Scrub, Small 35

6 Shirt Scrub, Medium 45

7 Pants Scrub, Medium 65

8 Shirt Scrub, Large 40

9 Pants Scrub, Large 25

10 Pants Scrub, X-Large 20

11 Shirt Scrub, X-Large 20

15 42 RG Men’s Lab Coat 10

16 44 RG Men’s Lab Coat 10

17 46 RG Men’s Lab Coat 8

18 Patient Gowns, Buttonless 25

Note: Item numbers correspond to the clinic's internal inventory tracking system.

4.0 PICK-UP AND DELIVERY LOCATION AND TIMES

The Contractor shall perform pick-up and delivery services weekly. The delivery of clean, rented items and the pick-up of soiled items shall occur simultaneously to optimize efficiency.

Location Day of Week Pick-up Time Delivery Time

Branch Health Clinic

Everett

2000 West Marine Drive

Building 2010

Everett, WA 98207

Phone: (425) 304-4074

Wednesday

(Except for Christmas

Day and New Year’s

Day)

7:30 AM – 10:30 AM

PST

(0730 – 1030 hrs.)

Same window as pick-up time.

• Holiday Scheduling: When a scheduled Wednesday falls on Christmas Day or New Year’s Day, the Contractor shall coordinate an alternate pick-up/delivery date with the Contracting Officer’s

Representative (COR) or designated government representative at least one week in advance.

5.0 HANDLING AND SANITATION REQUIREMENTS

The Contractor shall adhere to strict sanitary procedures during the handling, storage, and processing of all rental laundry to prevent cross-contamination.

• Certification: Contractor shall be accredited by the Healthcare Laundry Accreditation Council (HLAC) and certified by the Textile Rental Service Association (TRSA), producing consistently "Hygienically Clean" results.

• Quality Control Plan: The Contractor must have a quality control manual, which ensures compliance with The Joint Commission (TJC), (HLAC), (TRSA), Washington Automated Code (WAC) and all applicable infectious disease requirements. The QC Manual shall also address Exposure Control Plan (ECP), inventory management, handling, and re-laundry.

• Responsibility: The Contractor shall be responsible for all articles of rental laundry (Contractor-owned) in their possession. When the laundry is in the possession of the Contractor, it shall be adequately stored, protected, and secured.

• Separation of Linen: Mixing of dirty/soiled and clean articles is strictly prohibited. The laundry facility shall ensure solid physical separation between clean and contaminated linen at all times.

• Air Flow Controls: A positive/negative air flow system shall be established and maintained between the clean and contaminated processing spaces within the laundry facility to prevent airborne pathogen transfer.

• Segregation Retention: Laundry that has been segregated (e.g., by type or size) shall be returned to the clinic in the same segregated manner.

• Billing and Reconciliations: Billing invoices shall be generated based on the actual quantity of finished, clean rental articles delivered, rather than the volume or weight of soiled laundry collected. Daily reconciliation of laundry counts will be maintained by the clinic staff to verify accuracy.

6.0 VEHICLE AND EQUIPMENT REQUIREMENTS

Vehicles used by the Contractor to transport laundry shall be clean, well-maintained, conform to standard commercial transport guidelines, and be equipped to protect against environmental contamination.

Co-Transportation: Clean and contaminated (soiled) linen may be transported simultaneously within the same vehicle, provided they are securely contained in distinctly separate, thoroughly covered, and clearly labeled containers.

8.0 TRANSITION (PHASE-IN / PHASE-OUT)

To ensure continuity of healthcare operations, the Contractor shall participate in structured transition periods:

• Phase-In: The Contractor shall coordinate all phase-in activities with the incumbent contractor within thirty (30) days of the contract's Period of Performance (PoP) start date... This coordination is critical to ensure a seamless transition of services with no interruption to the

Government’s healthcare operations.

• Phase-Out: During the final thirty (30) days of contract performance, the Contractor shall cooperate fully with any successor contractor and the Government... This transition period is designed to facilitate an orderly phase-out and hand-off of all contract requirements, records, and performance standards without disrupting clinical operations.

9.0 SECURITY AND BASE ACCESS (DBIDS)

The Contractor must comply with all Department of Defense (DoD) installation security requirements.

DBIDS Overview: The Defense Biometric Identification System (DBIDS) is the current system utilized for access control verification and credential management for DoD installations.

Base Access passes: Detailed guidance for vendors and contractors on how to obtain a base access pass is accessible via the official CNIC website: DBIDS Guidelines.

DBIDS Program Enrollment & Inquiries:

To enroll or obtain further information, contact the DBIDS Program office at: 1 (202) 433-4784.

For local assistance regarding the Naval Health Clinic Everett Pass & ID Office, contact: 1 (360) 476-

4882.

Pre-Enrollment: Pre-enrolling online will significantly expedite visitor processing times at the gate. To pre-enroll for a DBIDS card, visit: DBIDS Pre-Enrollment Portal.

Entry Requirements: All vendors, contractors, suppliers, and service providers must present their valid

DBIDS pass upon arrival at the Entry Control Point (ECP) to gain access to the installation.

• Company Name

• Company Phone Number

• Contract / Purchase Order Number

• Date of Delivery

• Detailed description and quantity of items delivered, categorized by size

7.0 DELIVERY RECEIPTS AND DOCUMENTATION

The Contractor shall furnish a detailed delivery receipt for every delivery made to the clinic.

Distribution: One physical copy of the delivery receipt shall be signed and provided to the designated Government representative at the time of delivery. A second copy of the receipt must accompany the Contractor's monthly invoice for payment processing.

Required Information: Each delivery receipt must clearly display the following information: