Amendment HT940624Q0015 0003.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to provide additional answ ers to questions.

The Offer Due Date remains unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 3

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 26-Mar-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X HT940624Q0015

X 9B. DATED (SEE ITEM 11)

27-Dec-2023

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

26-Mar-2024

CODE

DHA CONTRACTING OFFICE TIDEWATER HT9406

7700 ARLINGTON BLVD

FALLS CHURCH VA 22042

HT9406 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HT940624Q0015

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been modified:

QUESTIONS & ANSWERS

1. Is a brand new contract or if there is (was) an incumbent performing these services? If not brand new, could you please provide the current / previous contract number?

No Contract is currently in place. Services are being provided through alternative means. N6883618P0740 was the previous contract.

2. Who is the incumbent and what is the current contract number?

No Contract is currently in place. N6883618P0740 was the previous contract. Charles River Communication is the incumbent.

3. What was the total contract value including option years?

$111,459.96 was the value of the last contract in place; N6883618P0740.

4. Are the names of the administrators for the facilities provided in the solicitation as well as their roles?

Any necessary names and contact information will be provided after contract award.

5. Could you confirm if the electronic fax services required for the five Naval hospitals and clinics are intended solely for internal communication among themselves, or are they also expected to communicate with all network providers using the 20 lines? Additionally, is the estimated volume of approximately 100,000 pages a month accurate for these communications?

It is expected to communicate with all network providers using the 20 lines. Approximate outbound fax page totals for the 2023 calendar year were 9,500 per month or 114,000 annually. Approximate inbound fax page totals for the 2023 calendar year were 68,300 per month or 819,600 annually.

6. Regarding compliance certifications for the fax service provider, apart from HIPAA, are there any additional certifications required, such as FedRAMP, PCI, or High Trust Certification?

There needs to be a system in place that protects personal identifiable information and personal health information from being compromised.

7. Could you provide details on the expected inbound and outbound fax volume for each individual hospital or clinic? Are there any unique configurations required for each?

Volume can vary month to month for each number. For calendar year 23 there was a total of 28,387 outbound faxes and 83,815 inbound faxes for all numbers.

8. Is there a preference or requirement for each hospital or clinic to have separate fax accounts for billing purposes, implying different login credentials for each?

HT940624Q0015

Billing will be done in accordance with the WAWF Clause. Invoicing must match the current CLIN structure.

9. In transitioning from Charles River Communications, could you share insights into the primary factors driving this decision? Are there specific technical issues or business considerations we should be aware of?

Additionally, could you specify the fax platform or technology previously utilized?

The previous contract expired. A new contract is required.

10. Could you specify if the current fax solution is an on-premises server-based system (such as GFI or RightFax) or a cloud service? Would there be a recommendation or preference for a cloud-based solution moving forward?

The current fax solution is a web-based system. Staff members go to a .com address and logs into the system with a user ID and password.

11. For fax send and receive operations, is the process designed to be 1-to-1, or are there shared queues/folders in place for certain functions, such as referrals? If work-groups are involved, do they require the capability to read and extract data from faxes, such as patient names and dates of birth?

There needs to be a process for multiple staff to access to the same numbers. For example, number 866- 230-7952 has approximately 20 staff members that need access to this number. Having folders is not a requirement, but there is a benefit to having folders in place. Each of the 20 staff members could have their own folder under the number. Do need the capability to read the data, but do not need to extract data from faxes.

12. Could you inform us about the Electronic Health Records (EHR) platform currently in use at these facilities?

MHS GENESIS is the electronic health records for the military medical treatment facilities.

(End of Summary of Changes)