Amendment HT940624Q0015 0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment it to revise the Administrative Information, Period of Performance, PWS, FAR 52.212-2 Addendum, and change the Offer Due Date to 4/01/2024 at 10:00 AM EST.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 11

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 18-Mar-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X HT940624Q0015

X 9B. DATED (SEE ITEM 11)

27-Dec-2023

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

18-Mar-2024

CODE

DHA CONTRACTING OFFICE TIDEWATER HT9406

7700 ARLINGTON BLVD

FALLS CHURCH VA 22042

HT9406 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HT940624Q0015

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 10-Jan-2024 10:00 AM to 01-Apr-2024 10:00 AM.

DELIVERIES AND PERFORMANCE

The following Delivery Schedule item for CLIN 0001 has been changed from:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

POP 01-MAR-2024 TO

28-FEB-2025

N/A NAVAL HOSPITAL JACKSONVILLE FL

DIANE TROYANO

2080 CHILD STREET

BLDG H2091

JACKSONVILLE FL 32214-5000

904-542-7719 FOB: Destination

HT0311

To:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

POP 01-MAY-2024 TO

30-APR-2025

N/A NAVAL HOSPITAL JACKSONVILLE FL

DIANE TROYANO

2080 CHILD STREET

BLDG H2091

JACKSONVILLE FL 32214-5000

904-542-7719

The following Delivery Schedule item for CLIN 1001 has been changed from:

CAGE

POP 01-MAR-2025 TO

28-FEB-2026

N/A NAVAL HOSPITAL JACKSONVILLE FL

DIANE TROYANO

2080 CHILD STREET

BLDG H2091

JACKSONVILLE FL 32214-5000

904-542-7719

CAGE

POP 01-MAY-2025 TO

30-APR-2026

N/A NAVAL HOSPITAL JACKSONVILLE FL

DIANE TROYANO

2080 CHILD STREET

BLDG H2091

JACKSONVILLE FL 32214-5000

904-542-7719

The following Delivery Schedule item for CLIN 2001 has been changed from:

CAGE

POP 01-MAR-2026 TO

28-FEB-2027

N/A NAVAL HOSPITAL JACKSONVILLE FL

DIANE TROYANO

2080 CHILD STREET

BLDG H2091

JACKSONVILLE FL 32214-5000

904-542-7719

CAGE

POP 01-MAY-2026 TO

30-APR-2027

N/A NAVAL HOSPITAL JACKSONVILLE FL

DIANE TROYANO

2080 CHILD STREET

BLDG H2091

JACKSONVILLE FL 32214-5000

904-542-7719

The following Delivery Schedule item for CLIN 3001 has been changed from:

CAGE

POP 01-MAR-2027 TO

29-FEB-2028

N/A NAVAL HOSPITAL JACKSONVILLE FL

DIANE TROYANO

2080 CHILD STREET

BLDG H2091

JACKSONVILLE FL 32214-5000

904-542-7719

CAGE

POP 01-MAY-2027 TO

30-APR-2028

N/A NAVAL HOSPITAL JACKSONVILLE FL

DIANE TROYANO

2080 CHILD STREET

BLDG H2091

JACKSONVILLE FL 32214-5000

904-542-7719

The following Delivery Schedule item for CLIN 4001 has been changed from:

CAGE

POP 01-MAR-2028 TO

28-FEB-2029

N/A NAVAL HOSPITAL JACKSONVILLE FL

DIANE TROYANO

2080 CHILD STREET

BLDG H2091

JACKSONVILLE FL 32214-5000

904-542-7719

CAGE

POP 01-MAY-2028 TO

30-APR-2029

N/A NAVAL HOSPITAL JACKSONVILLE FL

DIANE TROYANO

2080 CHILD STREET

BLDG H2091

JACKSONVILLE FL 32214-5000

904-542-7719

The following have been modified:

ADMINISTRATIVE INFORMATION

This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with the format in subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a separate written solicitation will not be issued.

Solicitation number HT9406-24-Q-0015 is issued as a request for quotation (RFQ).

Incorporated provisions and clauses are listed under CLAUSES INCORPORATED BY REFERENCE and

CLAUSES INCORPORATED BY FULL TEXT.

This requirement is set-aside 100% for Small Business. The associated NAICS code is 51820 and small business size standard is $40,000,000.00.

Questions regarding this solicitation should be submitted to Ryan Poe at ryan.t.poe.civ@health.mil at least 7 calendar days prior to the colosing date.

Award without Discussions: The Government intends to award without discussions, offerors should submit their best prices in their initial offer. If FAR Provision 52.212-2, Evaluation-Commercial Items, is included, Offerors must submit all information requested therein in order for the Government to determine technical acceptability.

Amendments: The Offeror shall submit to the Contracting Officer signed copies of all amendments issued to this solicitation. Failure to comply may cause your proposal to be rejected.

Period for Acceptance of Offers: The Offeror agrees to hold the prices in its offer firm for 90 calendar days from the date specified for receipt of offers.

Contact Information: A Contracting Officer's Representative (COR) will be appointed at the time of award. The successful Offeror will be furnished the COR name and contact information at the time of contract award.

Offers shall be submitted electronically by email ONLY attention to Ryan Poe at ryan.t.poe.civ@health.mil. No phone calls will be accepted.

PERFORMANCE WORK STATEMENT

Department of Defense Defense Health Agency

Performance Work Statement

Secure Fax Services for Naval Hospital Jacksonville, FL

1 May 2024 to 30 April 2029

Naval Hospital Jacksonville, FL

1.0 GENERAL INFORMATION

1.1 This is a non-personal services contract to provide Secure fax services for Naval Hospital Jacksonville, FL, Naval Branch Health Clinic Key West, FL, Naval Branch Health Clinic Mayport, FL, Naval Branch Health Clinic Kings Bay, GA, and Naval Branch Heath Clinic Albany, GA.

1.1.1 Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform secure fax services as defined in this Performance Work Statement (PWS).

1.1.2 Background: When the TRICARE 3rd generation contract went into place in 2011, Military Medical Treatment Facilities (MTF) were responsible for obtaining clear and legible reports of patient visits from network providers. The use of a standalone fax machine was not sustainable due to the large volume of faxes received. The use of secure fax services enabled the MTF to send and receive faxes electronically to and from over 10,000 network providers. Naval Hospital Jacksonville requires a fax service which allows our military organizations to easily send and receive faxes from the secure email system with a fax service application. Information to be transmitted includes PHI.

1.1.3 Scope: Secure fax services. Services include both inbound and outbound faxing capabilities. The contractor shall provide Health Insurance Portability and Accountability Act (HIPAA) compliant faxing services to include inbound and outbound to Naval Hospital Jacksonville.

1.1.4 Period of Performance (PoP): The PoP shall start 1 May 2024, with one 12 month base period, and four 12 month option periods.

1.2 Administrative specifications

1.2.1 Place of performance: The work shall be performed at Naval Hospital Jacksonville, FL

1.2.2 Recognized Federal holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.2.3 Hours of operation: The contractor is responsible for conducting business Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.3 Contractor Identification

1.3.1 Contractor personnel performing services in a contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the Governemnt understands that the person is contractor support personnel.

2.0 SPECIFIC TASKS

2.1 Secure Fax Services.

2.1.1 HIPAA compliant messaging comprised of the following:

High Availability, secure data center; a service delivery model built on key IT disciplines, established response and escalation procedures, experienced engineers and support personnel There shall be no storage limits on the email system. Archives shall not be deleted unless authorized by the COR. The contractor shall provide staff availability and serviceability by providing extensive redundancy and proactive monitoring of system level events. There shall be help desk services available at all times during normal operating hours to assist with questions and/or problems.

2.1.2 Outbound Fax: Contractor shall provide services to securely send unlimited domestic and international faxes from desktop via a web-based email system. Service shall enable sending fax via an e-mail message or accessing a secure web-based portal. As messages are received, the content, including attachments, shall be converted to fax format and delivered to the specified fax number or broadcast list. Supported attachments shall include: Microsoft Office, Microsoft Visio, XPS, Text, Adobe Acrobat, PCL, Postscript, HTML, RTF, TIFF, JPEG, BMP.

Delivery and Confirmation: after successful delivery, a confirmation message shall be automatically returned to the sender. If the fax cannot be delivered after automatic retries, a cancellation message shall be returned to the sender.

Cover Pages: a default cover page shall be automatically provided as part of the service. This page shall include the originator, recipient, date, time, subject, and number of pages. Custom cover pages shall be available upon request.

Approximate outbound fax page totals for the 2023 calendar year were 9,500 per month or 114,000 annually. The page total per month will vary.

2.1.3 Inbound Fax

Ability to receive unlimited faxes that are viewable in our secure web-based message portal or as e-mail messages. Inbound fax that is transparent to the sender. Recipients will be assigned their own fax number, and faxes received at that number are automatically forwarded in geographical format to the appropriate e-mail address. The fax can be viewed with any PDF or TIFF file reader such as Adobe Acrobat or Windows Picture and Fax Viewer. Must be HIPPA-compliant for fax communications, consolidation of inbound faxes to a single mailbox, forwarding of fax messages to other mailboxes, and electronic archiving of fax images for storage.

Approximate inbound fax page totals for the 2023 calendar year were 68,300 per month or 819,600 annually. The page total per month will vary.

2.2 Fax Number Porting

The contractor shall coordinate the porting of fax numbers from the previous provider of services. The current fax numbers shall be ported on the first day of the period of performance before 8:00 AM EST. Porting numbers before the period of performance start or after 8:00 AM EST could result in critical patient safety issues.

2.3 Fax Access

The contractor shall provide access for a minimum of 110 personnel to have 24/7 access to the web-based message portal or as e-mail messages. The Detailed instructions on access and use of the system shall be provided to the COR within 7 days of contract award.

2.4 Technical Telephone Support

Within one (1) hour of notification by the COR, Contractor technical personnel shall respond by telephone. Telephone consultation shall provide instruction in determining user error. System errors shall be resolved with (4) hours of notification.

2.5 Reports

The contractor shall provide monthly reports to the COR that detail the total amount of inbound and outbound fax.

3.0 Qualifications/Considerations

3.1 Special Qualifications/Considerations: The current fax numbers shall remain the same to ensure continuity of services and to maintain patient medical history. If these numbers are not available after May 1, 2024 the Military Treatment Facility (MTF) would not receive clinical notes which could result in delay of care or patient harm.

Naval Hospital Jacksonville 866-230-7952 , 844-972-0170, 866-319-3088, 866-638-4414, 888-328-5376, 888-410-0935, 888-724-0291, 866-314-6798, 866-984-5078, 866-596-7323, 866-637-2184, 888-353-9547, 888-682-4698

Naval Branch Heath Clinic Albany 866-249-9967

Naval Branch Health Clinic Key West 866-467-5868

Naval Branch Health Clinic Kings Bay 866-465-7137

Naval Branch Health Clinic Mayport 866-469-5525, 866-658-5657, 888-520-2389, 888-355-4195

4.0 Points of Contact

4.1 Points of Contact:

Name: Diane Troyano Title: Department Head, TRICARE Operations Email: diane.m.troyano.civ@health.mil Phone: 904-542-7719

52.212-2 EVALUATION--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Lowest Price, Technically Acceptable. The Government intends to evaluate and award a contract without discussions with offerors.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party.

Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

ADDENDUM TO FAR 52.212-2, BASIS OF AWARD:

A. General Information:

1. The basis of award will be the Lowest Priced, Technically Acceptable offer. Offerors must receive a rating of Technically Acceptable in all factors/subfactors in order for their overall proposal to be determined Technically Acceptable.

2. By submission of its offer, the offeror accedes to all solicitation requirements, including terms and conditions, and technical requirements.

3. The Government intends to make award without discussions, unless the Contracting Officer determines that discussions are necessary. Offerors should provide their most favorable prices in their initial offers.

B. Non-Price Evaluation Factors:

1. Factor 1- Technical: The contractor shall demonstrate that they have capabilities to perform to the specific tasks listed in Section 2.0 of the Performance Work Statement. If the offeror proposes to ‘partner’ or use a commercial fax service with a separate entity not owned, controlled or operated by the offeror, then the offeror should explain the nature of the arrangement with the separate entity. The explanation should explain the scope of services to be provided by the contractor and any other entities; and describe any formal/written or informal agreements between the contractor and other entities to provide the services required by this solicitation. Additionally, the explanation should specify the percentage division of payments between entities (any fractional percentages should be rounded to at least one decimal place). If the government requires additional information regarding an offeror’s arrangements with separate entities or division of contract payments, the government may issue clarifications to obtain additional information.

2. Factor 2 - Past Performance: The Offerors shall provide three recent and relevant Government or private sector projects completed within the past three years that demonstrates the ability to perform the requirements in this solicitation. The Offeror shall identify the contract title, contract number, dollar value, client name and address, location of work, point of contact with telephone number, and an explanation of how each project related to the work requirements of this solicitation.

C. Price Evaluation Factor:

1. Factor 1 - Price: Offerors shall complete the pricing schedule for each Contract Line Item Number (CLIN).

D. Proposals will be evaluated initially independently of the price to determine the Offerors’ ability to meet the Government’s requirement set forth in the solicitation. The Government may make a final rating determination based on the proposal as submitted without requesting any further information. For all proposals determined to be Technically Acceptable, the offer providing the lowest price will receive the contract award.

1. Offerors’ technical proposals will receive an overall rating based on the following:

(a) Technically Acceptable: Offeror meets all requirements or technical specifications or has submitted all documentation requested in any technical evaluation criteria and all documentation meets the standard set forth in the solicitation.

(b) Technically Unacceptable: Offeror fails to meet all requirements or technical specifications or has failed to comply in submitting requested documentation in any technical evaluation criteria or the submitted documentation fails to meet the standard set forth in the solicitation.

D. For the purposes of the award of this Contract, the Government intends to evaluate the option to extend services, provided under FAR 52.217-8, as follows:

1. The evaluation will consider the possibility that the option can be exercised at any time during any contract performance period and can be exercised in increments of one to six months, but for no more than a total of six months during the life of the contract.

2. The evaluation will assume that the prices for any option exercised under FAR 52.217-8 will be at the same rates as those in effect under the contract when the option is exercised.

3. The evaluation will therefore assume that the addition of the price or prices of any possible extension or extensions under FAR 52.217-8 to the total price for the basic requirement and the total price for the priced options has the same effect on the total price of all proposals relative to each other, and will not affect the ranking of proposals based on price, unless, after reviewing the proposals, the Government determines that there is a basis for finding otherwise.

4. This evaluation will not obligate the Government to exercise any option under FAR 52.217-8.

(End of provision)

(End of Summary of Changes)