TOP_2021_Draft_Section_J.docx

This document provides details regarding a draft request for proposal for the TRICARE Overseas Program (TOP) 2021 contract. The Defense Health Agency is seeking a single-award, predominately fixed-price indefinite delivery/indefinite quantity contract to provide health care support services to approximately 380,000 TRICARE-eligible beneficiaries residing outside the 50 United States and District of Columbia. Services include developing provider networks, referral management, eligibility verification, medical evacuations, records translation, customer service/call center support, beneficiary/provider education, claims processing, and coding. The contract would have a one-year base period for transition followed by seven one-year option periods for delivery of care, with potential for a six-month extension. Interested parties are invited to submit questions on the draft RFP by January 4, 2019 to help the agency refine its requirements and approach. No formal solicitation will be issued at this time.