HT001419R0021-0003.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

A. Amend clauses 52.212-1 and 52.212-2;

B. Extend the hour and date specified for receipt of offer to 04 Jun 2020 EST 10:00 AM.

C. Incorporate answ ers submitted in response to prospective offerors questions directed specifically to solicitation HT001419R0021.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 19

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 27-May-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HT001419R0021

X 9B. DATED (SEE ITEM 11)

21-Apr-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

27-May-2020

CODE

DHA CONTRACTING OFFICE-(NCR-CD) HT0014

8111 GATEHOUSE ROAD

2ND FLOOR

FALLS CHURCH VA 22042

HT0014 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HT001419R0021

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS & ANSWERS 03

HT001419R0021 Q&As 03

Question 1: Amendment 0001/page 13, Factor II: Compensation Plan, (c). The solicitation states “the technical information shall include the company’s name, address, individual names, CAGE Code, DUNS number on the first page.” What is the Government considering as “the first page” of the Proposal (Cover, Transmittal Letter or Other)?

Answer 1: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor III: Compensation.

Question 2: Amendment 0001/page 13, Factor II: Compensation Plan, (c); and page 14-15 of 18, Table. It is not clear what the statement, “the technical shall not exceed 10 pages (page count does not include the offeror’s completed Compensation Matrix)” is referencing. This 10-page limit does not align with any of the page limitations referred to in the Table on page

14. Please confirm page limitations for the Compensation Plan and the entire proposal.

Answer 2: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor III: Compensation.

Question 3: Amendment 0001/page 14, paragraph (i). The Government excludes Volume Cover Pages, Table of Contents, Summary of Section, Glossaries, and Blank Pages from page count. Will the Government also consider excluding a Transmittal/Cover Letter from page count?

Answer 3: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor IV: RFP Documents (h).

Question 4: Amendment 0001/page 14, paragraph (i). The Government excludes Volume Cover Pages, Table of Contents, Summary of Section, Glossaries, and Blank Pages from page count. Will the Government also consider excluding Breaker Pages and Dividers that will callout Attachments and serve to separate the Attachments from the rest of the content within a Volume?

Answer 4: Please refer to answer 3.

Question 5: Amendment 0001/page 14, paragraph (i). The Government references Volume Cover Pages, Table of Contents, Summary of Section, Glossaries, and Blank Pages. Will the Government explain what is meant by Summary of Section and specify which Volume the Summary of Section belongs?

Answer 5: A summary of section, is a brief statement or account of the main points of a section. Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor IV:

RFP Documents (h) applies to all volumes.

Question 6: Amendment 0001/page 14-15 of 18, Table. The last paragraph on page 14 states that “Offerors shall provide two separate electronic copies of their proposals. Copy One (1), Un‐Sanitized; Copy Two (2) Sanitized s”. This contradicts the table on pages 14 - 15 which says that only Volumes I (Pricing) and III (Compensation) require a sanitized copy. Please confirm which Volumes actually require a sanitized copy. Do all Volumes of the Proposal require both a sanitized and unsanitized copy?

Answer 6: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor IV: RFP Documents (h) regarding which volumes require a sanitized and unsanitized copy.

Question 7: Amendment 0001/page 14-15 of 18, Table. The table on page 14-15 of 18 says that Volume IV, RFP Documents has a 10-page maximum. Given the length of a number of required elements (e.g., Representations and Certifications, Collective Bargaining, Letter of Credit) in Volume IV, will the Government consider removing the page limitation?

Answer 7: Please refer to Amendment of Solicitation NO. 0003. Addendum to FAR 52.212-1, Factor IV: RFP Documents (h).

Question 8: Amendment 0001/page 14-15 of 18, Table. Given the size of the electronic files for both the Representations and Certifications, and Collective Bargaining Agreement, will the Government allow Offerors to refer to them as attachments to Volume IV and submit these documents as electronic files “separate” from the file for the rest of Volume IV?

Answer 8: Please refer to Amendment of Solicitation NO. 0003. Addendum to FAR 52.212-1, Factor IV: RFP Documents (h).

Question 9: The solicitation sections for Addendum to FAR 52.212-2 and EVALUATION FACTORS list two different sets of evaluation factors. One lists Factor IV: RFP Documents as an evaluation factor. Is Factor IV: RFP Documents actually an evaluation factor. If so, please describe how this factor will be evaluated.

Answer 9: Please see Addendum 52.212-2 (d) The government will award a contract resulting from this solicitation to the responsible offeror whose proposal, conforming to the solicitation, will be most advantageous to the government, price and other factors considered. The following factors will be used to evaluate quotations:

• Price

• Past Performance

• Compensation Plan

• Letter of Credit

Question 10: Amendment 0002 identifies Attachment 2 as a Labor Category Minimum Compensation Matrix. However, Attachment 2 is a compensation matrix, not a Labor Category Minimum Compensation Matrix. Please clarify whether offerors are required to submit a Labor Category Minimum Compensation Matrix and whether the Government will provide the matrix. If the Labor Category Minimum Compensation Matrix is not required with the Government delete it from the evaluation factors?

Answer 10: Please refer to the updated Labor Category Minimum Compensation Matrix (Attachment 2) Revision 2.

Question 11: There are several of the Labor categories in Tab A Compensation Matrix where the number of hours does not appear to be 1920 times the number of FTEs. For example, 0003 Concierge Customer Service Representatives (WRNMMC), lists annual hours as 78,732 for 41. Checking the calculations as instructed, 1920 X 41 FTEs calculates to 78,720 or 12 hours less for 41 FTEs. Is there overtime or is this an error? Should we correct or will you be proving a modified in an amendment?

Answer 11: Please refer to the updated Labor Category Minimum Compensation Matrix (Attachment 2) Revision 2.

Question 12: For 0004 CSR III* CDO Desk (@ WRNMMC), it lists annual hours as 17,520.

Checking the calculations, 1920 X 9 FTEs calculates to 17,280 so there are an extra 240 hours. By expanding the number of decimals for column E, I noticed that there are 9.13 FTEs listed. Is there an additional PT FTE we should be addressing or is this a rounding error?

Should we correct or will you be proving a modified in an amendment?

Answer 12: Please refer to the updated Labor Category Minimum Compensation Matrix (Attachment 2) Revision 2.

Question 13: For 0006 Patient Transport Dispatch (@ WRNMMC), it lists annual hours as 10,290 for 5 FTEs. Checking the calculations, 1920 X 5 FTEs calculates to 9,600 hours so there are an extra 690 hours. Again, by expanding the number of decimals for column E, I noticed that there are 5.36 FTEs listed. Is there an additional PT FTE we should be addressing or is this a rounding error? If 5.36 FTEs is correct the annual hours should be 10,291.20. Can you please clarify?

Answer 13: Please refer to the updated Labor Category Minimum Compensation Matrix (Attachment 2) Revision 2.

Question 14: For 0007 Patient Transport (@ WRNMMC), it lists annual hours as 36,462 for 19 FTEs. Checking the calculations, 1920 X 19 FTEs calculates to 36,480 hours so it is short 18 hours. Expanding the number of decimals for column E, there are 18.99 FTEs listed. Is this a rounding error? Can you please clarify what numbers we should use so that all are calculating correctly?

Answer 14: Please refer to the updated Labor Category Minimum Compensation Matrix (Attachment 2) Revision 2.

Question 15: For 0009 Environment of Care Rover (@ WRNMMC), it lists 15 FTES with 8,760 to share amongst the Part Time FTEs. Expanding the number of decimals for column E, there are 14.56 FTEs listed. Is this a rounding error or should we plan on 14.5 Part Time FTEs? Please clarify?

Answer 15: Please refer to the updated Labor Category Minimum Compensation Matrix (Attachment 2) Revision 2.

Question 16: Tab A Compensation Matrix: In the previous version there was a column title “Fully Loaded Annual Salary of All FTEs” which was we believe changed to column S which is the total of column R (fully loaded Hourly) times the number of hours per CLIN (column F). This raises the question, are all the other columns G – R supposed to be calculated based on one (1) FTE? This is the Compensation Matrix, are you trying to evaluate the overall factors against each Job Title for each single FTE? Just not sure what for example, the FICA for all 41 FTEs for CLIN 0003 would provide to you? Can you please clarify?

Answer 16: Please refer to the updated Labor Category Minimum Compensation Matrix (Attachment 2) Revision 2. Please see Addendum to FAR 52.212-2.

Question 17: Checking the formula for Column S row 19, 33, 47, 61, and 75 the Sum does not include the value for the Optional CLIN 0011 for Concierge Customer Service Representative III* (@ JBA) rows 18, 32, 46, 60, and 74 respectively. Should this CLIN be included in the totals? If so, is the Government going to provide an updated Matrix?

Answer 17: Please refer to the updated Labor Category Minimum Compensation Matrix (Attachment 2) Revision 2.

Question 18: In Column D, rows 8 – 18, you provided the ‘acceptable’ base hourly rates for the different occupation specialties. Can you please clarify if this “acceptable’ base hourly rate already includes the HEALTH & WELFARE EO 13706 amount for the Customer Service Representative (CSR) categories I, II, and III?

Answer 18: Please refer to Amendment of Solicitation NO. 0001 Question 10, Answer Revision 1.

Question 20: Tab B – Price Columns C, F, I, L, and O have the same issues as Tab A Compensation Matrix for the # of hours. Please clarify if you are going to adjust the hours on both Tabs?

Answer 20: Please refer to the updated Labor Category Minimum Compensation Matrix (Attachment 2) Revision 2.

Question 21: As we input the formulas in row 15 for the total yearly Costs per period, can you clarify if we should include Row 14 X011 in the total as it was not included on Tab A?

Answer 21: Please refer to the updated Labor Category Minimum Compensation Matrix (Attachment 2) Revision 2.

Question 22: On Amendment 002, the following response was given: Question 36, Answer Revision 1: Yes, the Customer Service Representative (CSR) labor category is applicable to Wage Determination Nos.: 2015-4269 Revision 12 & 2015-4281 Revision 16. Is the Wage Determination applicable to all labor categories in the solicitation or only the designated CSRs?

Answer 22: Please refer to the wage determinations to determine the applicable labor categories.

Question 23: On Amendment 002, the price sheet includes the incorrect number of FTEs for the "Environment of Care Rover" considering the number of hours provided. It should only be 5 (4.56 rounded). Please advise.

Answer 23: Please refer to PWS section 7.3, attachment 2.

Question 24: Will DHA offer clearance sponsorship as required for Tier 3?

Answer 24: No, please refer to PWS section 1.17.

Question 25: Solicitation, pages 86 and 91. Please confirm that past performance information includes efforts performed within the last three (3) years prior to issuance of the solicitation.

Answer 25: Please refer to Solicitation NO. 0002, Addendum to FAR 52.212-1 Factor II:

Past Performance and Addendum to FAR 52.212-2 Factor II: Past Performance.

Question 26: Solicitation, pages 85, 87, and page 89 Table Amendment 1, pages 11 and 14.

Please confirm that the page limit for Volume II, Past Performance is 15 pages.

Answer 26: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor IV: RFP Documents (h).

Question 27: Amendment 1, page 18. Please clarify that it is acceptable for Offerors to provide justification to the Government, if their hourly rates are equal or above the hourly rate identified in the Matrix.

Answer 27: Please refer to Solicitation NO. 0002, Addendum to FAR 52.212-2, Factor

III.

Question 28: Solicitation, Page 87. Please confirm that the unburdened labor rate for each employee proposed, the total unburdened cost of the proposed fringe benefits including a summary of benefits and itemization of benefits that require employee contributions are to be included in Attachment 2.

Answer 28: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor III: Compensation.

Question 29: Solicitation, Page 87 Amendment 1, Page 13. Please clarify what “technical” means in paragraph (c) and what is included in the technical.

Answer 29: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor III: Compensation.

Question 30: Solicitation, Pages 88 and 89 Amendment 1, page 15. Please confirm that Representations and Certifications, the CBA, and Letter of Credit are excluded from the 10-page limit Answer 30: Please refer to Amendment of Solicitation NO. 0003. Addendum to FAR 52.212-1, Factor IV: RFP Documents (h).

Question 31: Solicitation, Page 89 Amendment 1, Page 14. Please confirm whether or not the Pricing Matrix (Attachment 2) included in the page 7-page limit.

Answer 31: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor IV: RFP Documents (h).

Question 32: Solicitation, Page 89 Amendment 1, Page 15. Please confirm that the Compensation Matrix may be submitted in Excel or PDF format.

Answer 32: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor IV: RFP Documents (h).

Question 33: Solicitation. Page 90 Amendment 1/Page 18. Please confirm whether or not Part IV – RFP Documents will be evaluated and what the evaluation criteria are for Part IV.

Answer 33: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1 (f).

Question 34: Solicitation/page 86, Factor II.b.(1) and page 91, Evaluation Factors, Factor II.d Page 86 states past performance period of performance must have “ended no earlier than six

(6) years” contradicts page 91 which states “past performance information includes efforts performed and/or being performed for any customer within the last three (3) years prior to the issuance date of the solicitation.” Please clarify that past performance information includes efforts performed within the last three (3) years prior to the issuance date of the solicitation.

Answer 34: refer to answer 25.

Question 35: Solicitation/page 85, Factor II.(a), page 87, Factor II.c, and page 89 Table. Page 85, Factor II.(a) states that Past Performance shall not be more than one page for the prime contractor and one additional page for each major subcontractor. Page 87, Factor II.c states no more than 10 pages for the entire technical, and the table on page 89 states provides a 15-page limit for Volume II, Past Performance. Please confirm that the page limit for Volume II, Past Performance is 15 pages.

Answer 35: Please refer to answer 26.

Question 36: Solicitation/Addendum to FAR 52.212-1/Page 87, Compensation Plan. Please confirm that the Compensation Plan is Factor III as stated on page 85.

Answer 36: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-2, Evaluation Factors.

Question 37: Solicitation/Page 87, Factor II: Compensation Plan, paragraphs (a) and (b).

Factor II: Compensation Plan’s reference to Attachment 2 is directly followed by, “the documentation shall include the following items: (a)The proposed unburdened direct labor rate (base compensation) for each employee proposed. (b) The total unburdened cost of the proposed fringe benefits package for each employee proposed, including (1) a list and brief summary of the benefits that make up the fringe package (e.g. vacation time, sick leave, bonus/incentive plans, family leave, insurance); and (2) An itemization of the benefits that require employee contributions and the amount of that contribution as a percentage of the cost of the particular benefit.” Is all of this content including a summary of benefits and itemization of benefits that require employee contributions to be included in Attachment 2?

Answer 37: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor III: Compensation.

Question 38: Solicitation/Page 89, paragraph (i). Page 89, paragraph (i) states that Summary of Section, Glossaries, and Blank Pages are excluded from the page counts. Is a Summary of Section and Glossary required for each volume?

Answer 38: No, Please refer to Amendment of Solicitation NO. 0003. Addendum to FAR 52.212-1, Factor IV: RFP Documents (h).

Question 39: Solicitation/Page 89, paragraph (i). Page 89, paragraph (i) states that Summary of Section, Glossaries, and Blank Pages are excluded from the page counts. Please specify what content is required for the Summary of Section and how the Summary of Section will be evaluated.

Answer 39: Please refer to answer 5 and Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-2 Question 40: Solicitation/Page 89, paragraph (i). Page 89, paragraph (i).a) states that Volume Cover Pages are excluded from the page count. Please confirm that a Volume Cover letter is excluded from the page count.

Answer 40: Please refer to answer 3.

Question 41: Solicitation/Page 89 Note and Table. The Note on page 89 states that offerors shall provide two separate electronic copies. Copy One, Unsanitized and Copy Tow, Sanitized. The Table on page 89 states that only Volume I, Price and Volume III Compensation Plan require sanitized copies. Please confirm that Volumes II, Past Performance and Volume IV RFP documents do not require sanitized copies.

Answer 41: Please refer to answer 6.

Question 42: Solicitation/Page 89, Table. The Table on page 89 states that the page limit for Volume I, Price is 7 pages. Please confirm that the Price Matrix (Attachment 2) is not included in the 7-page limit.

Answer 42: Please refer to answer 31.

Question 43: Solicitation/Page 85/Factor I: Price. Is a price narrative to be included in Volume I? Please specify what is to be included in the 7-pages for Volume I.

Answer 43: No, please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor I.

Question 44: Solicitation/Page 87/Factor III/Paragraph (c) Compensation Plan. Paragraph (c) states that the technical shall not exceed 10 pages (not including the completed Compensation Matrix. Please specify what “technical” means in this statement and what is included in the technical.

Answer 44: Please refer to Answer 29.

Question 45: Solicitation/Page 87-88/Factor III/Paragraph (c) Compensation Plan. Factor III:

Compensation Plan states “The technical shall not exceed 10 pages (page count does not include the offeror’s completed Compensation Matrix) and must be submitted in Microsoft Word compatible format. Does the Government require that the Compensation Matrix be submitted in Microsoft Word?

Answer 45: Please refer to Answer 32.

Question 46: Solicitation/Page 88/Factor III/Paragraph (c) Compensation Plan. Factor III:

Compensation Plan states “The technical information shall include the company’s name, address, individual names, CAGE Code, DUNS number on the first page”. Does the Government actually want the company’s name, address, individual names, CAGE Code, DUNS number on the first page of the proposal or the first page of the Compensation Plan?

Answer 46: Please refer to Amendment of Solicitation NO. 0002, Addendum to FAR 52.212-1, Factor III: Compensation.

Question 47: Solicitation/Page 88, Factor IV: RFP Documents and page 89, Table. The Table on page 89 provides a 10-page limit for Factor IV. Given the page length of a number of the documents required in this Volume, will the Government remove the page limit for Volume

IV?

Answer 47: Please refer to Amendment of Solicitation NO. 0003. Addendum to FAR 52.212-1, Factor IV: RFP Documents (h).

Question 48: we would like to see if you can extend the due date because of coronavirus. The current closedate is May 27, 2020 10:00 am EDT.

Answer 48: The due date has been extended to 02 June 2020.

Question 49: Would you be open to sponsoring our security clearance if awarded?

Answer: please refer to answer 24.

Question: would there be potential to have a due date of 6/3 which would allow full and open competition and many would be able to bid on this again.

Answer: please refer to answer 48.

Question 49: The Table on page 89 states that the Volume I, Pricing is to be provided in Microsoft Excel. If a Price Narrative is allowed in Volume I, can the narrative content be submitted in Microsoft Word or PDF format? Is it acceptable, for the entire Volume including the Pricing Matrix to be submitted in PDF format?

Answer 49: Please see answer 32 Question 50: Amendment 0001/page 15-16 of 18, ADDENDUM TO FAR 52.212-2 and Evaluation Factors. ADDENDUM TO FAR 52.212-2 and Evaluation Factors presents two conflicting sets of evaluation factors. The list under “ADDENDUM TO FAR 52.212-2” does not include “RFP Documents” as an evaluation factor. The list of “Evaluation Factors” includes “RFP Documents” as an evaluation factor. Which list of evaluation factors is correct?

Answer 50: Please refer to answer 9.

Question 51: Factor III: Compensation Plan states that “if your proposed base hourly rate, for a given labor category is below the hourly rate identified in the Labor Category Minimum Compensation Matrix, offeror shall provide a justification showing evidence of why the proposed compensation for workers is adequate to obtain and retain qualified workers.” May an offeror submit evidence of why the proposed compensation for workers is adequate to obtain and retain qualified workers even if the Offeror’s proposed base hourly rates are not below the hourly rate identified?

Answer 51: Attachment 2 (Labor Category Minimum Compensation Matrix) has been revised, which provides ‘acceptable’ base hourly rates (cells D 8 – 18) for the different occupation specialties solicited for the base period of performance. Offerors shall populate the remainder of Attachment 2 REVISION 2 and submit with their proposal.

Question 52: On page 11 of the amended solicitation, the following appears:

(b) (1) Offerors shall submit at least one (1) but no more than three (3) relevant Federal Government contracts and subcontracts with at least 6 months of performance that ended no earlier than six (6) years before the date this solicitation was issued, including contracts and subcontracts currently in process, which are similar in nature to the requirement. On page 16 of the amended solicitation, the following appears: (d) Recent past performance information includes efforts performed and/or being performed for any customer within the last three (3) years prior to the issuance date of the solicitation. Should the past performance be within six

(6) years before the date the solicitation was issued or three (3) years prior to issuance?

Answer 52: Refer to the Revision 1 on pg 16

Question 53: What is required for the uniforms?

Answer 53: See Part 4 of the PWS

Question 54: Is this award intended to be a sole source requirement?

Answer 54: See Revision 1

Question 55: There is no position listed for administrative support, but there are significant administrative services required for this opportunity. Would the Government consider adding an administrative support position to the contract?

Answer 55: No, per the PWS the positions are as stated.

Question 56: Factor II: Compensation Plan’s reference to Attachment 2 is directly followed by, “the documentation shall include the following items: (a) the proposed unburdened direct labor rate (base compensation) for each employee proposed. (b) The total unburdened cost of the proposed fringe benefits package for each employee proposed, including (1) a list and brief summary of the benefits that make up the fringe package (e.g. vacation time, sick leave, bonus/incentive plans, family leave, insurance); and (2) An itemization of the benefits that require employee contributions and the amount of that contribution as a percentage of the cost of the particular benefit.” Is all of this content including a summary of benefits and itemization of benefits that require employee contributions to be included in Attachment 2?

Answer 56: Addressed in Revision 1.

Question 57: The Table on page 89 provides a 10-page limit for Factor IV. Given the page length of a number of the documents required in this Volume, will the Government remove the page limit for Volume IV?

Answer: 57: Please refer to answer 7.

The following have been deleted:

QUESTIONS & ANSWERS

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 20-May-2020 10:00 AM to 04-Jun-2020 12:00 AM.

The following have been modified:

ADDENDUM 52.212-1

Addendum to FAR 52.212‐1

Paragraph (a) is hereby supplemented with the following:

(a) Submission of Offers. The following supplements this paragraph with respect to the information and documents required for submission in response to this solicitation:

(1) Electronic Offers. All offers in response to this solicitation must be emailed directly to Ms.

Tamia M. McCoy at tamia.m.mccoy.civ@mail.mil, Mrs. Fa’atalivale Te’o-Lewis at faatalivale.m.teo‐lewis.civ@mail.mil and Mr. Stephen C. Tees at stephen.c.tees.civ@mail.mil.

Note: As a reminder all offers must arrive by the time specified in the solicitation.

(2) Failure to email all POCs’ correct email addresses may result in non-viewed emails. The offeror is responsible for verifying that the Government is in receipt of questions and proposals.

Offerors may request verification by email to Ms. Tamia McCoy to confirm that the government is in receipt of questions and proposals by the time specified in the solicitation.

(b) The Government intends to award a contract without further communicating with contractors.

Consequently, contractors are highly encouraged to quote their best technical and pricing quotes in their initial submissions. However, the Government reserves the right to communicate with any or all contractors submitting a technical and price quote, if it is determined advantageous to the Government to do so.

(c) Offerors may send questions via email to both the Contracting Officer at faatalivale.m.teo-lewis.civ@mail.mil and the assigned Contract Specialist at tamia.m.mccoy.civ@mail.mil no later than 10:00AM (Eastern Standard Time) on 27 April 2020. Answers will be published after that date as an update to original RFP. Any Questions received after this/time need not be not be answered by the Government. Offerors are advised that the Government does not anticipate any further extension to the solicitation due date. Answers will not be provided directly to companies, firms or individuals.

(f) Basis for Award. The award will be made to the offeror whose proposal is determined to be the most beneficial (best value) to the Government, with appropriate consideration given to four (4) evaluation factors: Factor I: Price, Factor II: Past Performance, Factor III: Compensation and Factor IV: RFP Documents including a certifed Letter of Credit for a minimum of $5,000,000.00 using a Tradeoff process. Factor II Past Performance, is significantly more important than the Price (Factor I), Compensation (Factor III) and Letter of Credit (Factor IV) factors. Compensation (Factor III) is more important than the Price (I) and Letter of Credit (IV) Factors. Award cannot be made to an offeror that does not provide a certified Letter of Credit for a minimum of $5,000,000.00. As a result, award may be made to other than the lowest price proposal. The Contracting Officer intends to award without discussion, but reserves the right to do so in his or her sole discretion.

(g) Data Universal Numbering System (DUNS)/CAGE Code. The offeror shall obtain these said Codes and submit them to Contracting Center. Registration in the System for Award Management (SAM) https://www.sam.gov/portal/public/SAM/ and the Online Representations and Certifications, if you are a U.S. business entity. Award cannot and shall not be made to an offeror without these codes.

(h) Proposal Preparation Costs. The Government will not pay any costs incurred in the submission of an offer, in making any necessary studies for the preparation thereof, or for any visit(s) the Contracting Officer may request for the purpose of clarification of the offer.

(i) The offeror is responsible for ensuring that its proposal is complete. The proposal shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of any stated claims. The proposal shall not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the offeror intends to perform the requirement.

Offerors shall assume that the government has no prior knowledge of their experience and will base its evaluation solely on the information presented in the offeror's proposal. Offerors are required to meet all solicitation requirements, including terms and conditions, representations and certifications, and technical requirements. The Government may deem an Offeror’s non- conformance with the instructions provided herein as being non-responsive and ineligible for award.

(j) Protests received at a level higher than the Contracting Officer will be referred to the Contracting Officer. Protestor may request a review by the Contracting Officer or an independent review at a level higher than the Contracting Officer. Requests for appeals or independent review will be addressed to the Contracting Officer for referral to the review authority. Questions on this process will be referred to the cognizant Contracting Officer identified in the solicitation.

(k) The non-FAR Part 12 discretionary FAR, DFARS, and local provisions included herein are incorporated into this solicitation either by reference or in full text. If incorporated by reference, see provision 52.252-1 herein for locations where full text can be found.

(l) The solicitation should be completed, signed and received at this office not later than the date/time specified in on page one of the solicitation (Standard Form [SF] 1449). Failure to provide all information requested and in the appropriate format as required may cause the offer to be rejected and no longer considered for award. Please note that your offer must include all of the following information. Submit your proposal in four (4) separate volumes as follows:

Factor I: Price Factor II: Past Performance Factor III: Compensation Factor IV: RFP Documents: Solicitation, Offer, and Award Documents, Representations and Certifications, and Offeror’s Business Information, to include the Letter of Credit.

Factor I: Price:

(a) Populate your pricing information into Tab B (Price) of Attachment 2, REVISION 2 (Labor Category Minimum Compensation Matrix) with Firm-Fixed unit prices for each Contract Line Item (CLIN) listed in the Government-provided Labor Category Minimum Compensation Matrix.

• Offerors are required to use the provided Labor Category Minimum Compensation Matrix

(Attachment 2, REVISION 2). Offerors are responsible for ensuring that their price proposal is free from mathematical errors. Offerors must make sure to total Base Year and Option years are added together for total price. Offerors are further cautioned that failing to propose unit prices on

Firm-Fixed-Price CLINs may result in their company being determined non-responsive and eliminated from consideration for award.

• Firm-Fixed unit prices proposed by the successful offeror on the Labor Category Minimum

Compensation Matrix (Tab B, columns D, G, J, M and P) will be incorporated into the IDIQ contract. If the Government issues task orders, the Government will use the unit prices proposed by the successful offeror.

• Offerors are advised that by submitting a proposal, the offeror agrees to hold the prices in its offer firm for 180 calendar days from the date specified for receipt of offers.

Factor II: Past Performance:

(a) Offerors shall submit the information requested below as part of their proposal for both the offeror and any proposed subcontractors for subcontracts expected to exceed 25% of the requirement.

The information may be submitted prior to other parts of the proposal in order to assist the Government in reducing the evaluation time. The document shall be submitted in Microsoft Word compatible format and shall not be more than one page for the prime contractor and one additional page for each major subcontractor.

(b) (1) Offerors shall submit at least one (1) but no more than three (3) relevant contracts and subcontracts with at least 6 months of performance that ended no earlier than six (6) years before the date this solicitation was issued, including contracts and subcontracts currently in process, which are similar in nature to this requirement.

(2) The contracts and subcontracts listed may include those entered into with Federal, State, local governments and commercial businesses, which are similar in scope, magnitude, relevance and complexity to the requirement described in the RFP. Include the following information for each contract and subcontract listed:

(a) Name of contracting activity.

(b) Contract number.

(c) Contract title.

(d) Contract type.

(e) Brief description of contract or subcontract and relevance to this requirement.

(f) Total contract value.

(g) Period of performance.

(h) Contracting Officer, telephone number and e-mail address, if available.

(i) Program manager/project officer, telephone number and e-mail address, if available.

(j) Administrative Contracting Officer, if different from (h) above, telephone number and e-mail address (if available).

(k) List of subcontracts (if applicable).

(c) Offerors should not provide general information on their performance on the identified contracts and subcontracts. General performance information will be obtained from the references.

(1) Offerors may provide information on problems encountered and corrective actions taken on the identified contracts and subcontracts.

(2) References that may be contacted by the Government include the Contracting Officer, program manager/project officer, or the Administrative Contracting Officer.

(3) If no response is received from a reference, the Government may make an attempt to: contact another reference identified by the offeror, contact a reference not identified by the offeror, or complete the evaluation with those references who responded. The Government shall consider the information obtained from other sources when evaluating an offeror’s past performance (such as PPIRS, FAPIIS, etc.).

(4) Attempts to obtain responses from references will generally not go beyond two telephone messages and/or written requests from the Government, unless otherwise stated in the solicitation.

The Government is not obligated to contact any of the references identified by the offeror. It is the offeror’s responsibility to ensure that their references submit the Questionnaire to the Government.

The Government is not responsible for the failure of any source to respond to a request for a past performance assessment on a timely basis.

(5) For each identified effort for a commercial customer, the Offeror shall also submit a client authorization letter, authorizing release to the Government of requested information on the Offeror's performance.

(6) The Government is not obligated to contact any of the references identified by the offeror. The offeror is responsible for ensuring that their references submit the Questionnaire to the Government.

The Government is not responsible for the failure of any source to respond to a request for a past performance assessment on a timely basis.

(d) Offerors must send a Past Performance Questionnaire (attachment 3) to each reference listed in their proposal to assist in the timely processing of the past performance evaluation. Offerors are encouraged to consolidate requests whenever possible (i.e., if the same reference has several contracts, send that reference a single notice citing all applicable contracts). Offerors may send Past Performance Questionnaire to references with copies forwarded to the Contracting Officer.

(1) If an offeror has no relevant past performance history, an offeror must affirmatively state that it possesses no relevant past performance history.

(2) Past Performance Questionnaires should be sent to the individual references on or around the tenth working day after the proposal release date, but no later than 5 working days prior to the proposal closing date. The offeror may forward a copy of the Past Performance Questionnaire to the Contracting Officer simultaneously with mailing to references.

(e) The questionnaire should be emailed directly to Ms. Tamia M. McCoy at tamia.m.mccoy.civ@mail.mil ON OR BEFORE 21 May 2020 at 5:00PM Eastern Standard Time (EST). The offeror should instruct POCs not to send a copy back to the offeror, but to tamia.m.mccoy.civ@mail.mil as listed on the questionnaire.

Please request that any questionnaire submitted includes the following information in the subject line so the email is not misconstrued as SPAM or otherwise deleted: Past Performance Questionnaire

HT001419R0021.

(f) Past performance information may be used for both responsibility determinations and as an evaluation factor for award. The Past Performance Questionnaire included with the Attachments will be used to collect information on an offeror’s performance under existing and prior contracts/subcontracts for services similar in scope, magnitude, relevance and complexity to this requirement in order to evaluate offerors’ consistently in accordance with the past performance evaluation factor set forth in the Evaluation Factors for Award clause. References other than those identified by the offeror may be contacted by the Government and used in the evaluation of the offeror’s past performance.

(g) Any information collected concerning an offeror’s past performance will be maintained in the official contract file.

(h) Offerors with no relevant past performance history or for whom information on past performance is not available, will be evaluated neither favorably nor unfavorably on past performance.

(i) The Government reserves the right to reject a proposal if the offeror misrepresents or withholds past performance information or information regarding its certifications or business condition, or its capability to perform the requirements of this contract.

Factor III: Compensation: Populate your best proposed Compensation information into Tab A of the Labor Category Minimum Compensation Matrix Attachment 2, REVISION 2 for each of the labor categories listed. The Labor Category Minimum Compensation Matrix shall include the following items:

a) The proposed ‘Hourly Base Salary’ (unburdened direct labor rate; Tab A, column D) for each labor category solicited for the base period of performance and each of the four Option Periods. An ‘acceptable’ ‘Hourly Base Salary’ is provided for the base period of performance (cells D8 – D18).

b) Offerors shall then populate the remainder of the provided Labor Category Minimum Compensation Matrix.

c) Market research documention (e.g. recognized regional compensation surveys and studies of professional, public, and private organizations used in establishing the total compensation structure) supporting how you determined your proposed compensations for each of the labor categories solicited, can be submitted with your completed Labor Category Minimum Compensation Matrix. Supporting market research documention shall not exceed 10 pages (page count does not include the offeror’s completed Labor Category Minimum Compensation Matrix and must be submitted in Microsoft Word compatible format. This research information shall include the company’s name, address, individual names, CAGE Code, DUNS number on the first page.

Factor IV: RFP Documents:

Solicitation, Offer, and Award Documents, Representations and Certifications, and Offeror’s Business Information.

(a) Completed and signed SF 1449, page 1, Blocks 17a, 30 a. - c, of the solicitation. Offeror must also put the total amount of the proposal (to include the summation of all CLINs, base and option periods) into Block 26, page 1 of the SF 1449. The offeror is not required to submit the entire SF 1449. The offeror MUST submit the SF 1449 pages that have been filled out by the offeror.

(b) Signed amendments (if any). Only page 1 of the amendment shall be submitted and must be done so in PDF compatible format. The offeror may combine the signed page 1 of the SF 1449 and Amendments into a single PDF file.

(c) Representations and Certifications found at FAR 52. 212-3 Alt 1 and 52.209-7 - MUST be completed. These must be submitted in Microsoft Word compatible format. The Offeror is encouraged to cut-and-paste these clauses into a separate Microsoft Word document to reduce file size. The Offeror should ensure that the appropriate NAICS Code for this procurement is included in the System for Award Management (https://www.sam.gov/portal/SAM/#1) and in the Representations and Certifications for the company.

(d) A business information document shall be submitted along with the RFP documents. At a minimum, this document must include contact information such as e-mail addresses and telephone numbers for the principals and other information about the business and major subcontractors as applicable. If there are major subcontractors (performing 25% or more of the work), the offeror must state what percentage of the effort the subcontractor(s) will be performing. This document must be in Microsoft Word or Adobe PDF compatible format. At its discretion, the offeror may provide additional information about the company’s history, capabilities, or any other details deemed appropriate. This document must be no more than 4 pages in length.

(e) Within this volume, offerors must include a Letter of Credit to demonstrate the offeror’s financial health and capacity to cover expenses for this requirement. The document, issued by a bank or other financial institution, shall provide the offeror a line of credit for a minimum of $5 million. The Letter of Credit shall include contact information of the issuing organization and the Letter of Credit may be contingent on award of this contract. The date of the letter can be anytime between the release of the RFP and proposal due date. Offerors may submit a Letter of Credit with an initial expiration date to cover the entire performance period (5 years) or a letter with an initial expiration date that is a minimum period of one year from the date of issuance. If valid for the first year, the letter will be required to be renewed and provided to the contracting officer annually. The document, issued by a bank or other financial institution, must include contact information for the issuing organization.

Failure to provide the letter of credit shall eliminate the offeror from further consideration for award.

(f) Each volume shall be submitted in an electronic format as indicated in the chart below. Any revisions will be clearly marked (as a result of negotiations or proposal revisions). Each file shall be clearly identified (e.g. Volume I

– Price).

(g) A standard, 12-point minimum font size applies. Arial or Times New Roman fonts are required.

Tables and illustrations may use a reduced font size no less than 8-point and may be landscape.

(h) Page limitations shall be counted as maximums. If exceeded, the excess pages will not be read or considered in the evaluation of the proposal. Each page shall be counted except for the following:

a) Volume Cover Pages

b) Table of Contents

c) Summary of Section

d) Glossaries

e) Blank Pages

A summary of electronic proposal documents to be submitted is as follows:

Note: Proposal Copies: Offerors shall provide two separate electronic copies of their proposals. Copy One (1), Un‐Sanitized; Copy Two (2) Sanitized shall not contain offeror name nor logo, employee signature, initials, any Joint Venture Partner, or any Subsidiaries. This copy will be used in the Evaluation of Proposals. Offerors are advised hereby that without a Sanitized copy of their Proposal, their submission must be deemed as Non‐Responsive, as the proposal cannot be evaluated. Format: Submit your proposal in four (4) separate volumes.

Volume Volume Title Number of Copies Electronic Format Maximum Page

Limit

I Price 1 Sanitized Copy, 1 UnSanitized Copy

Microsoft Excel Completed/populated Tab B (Price) of Attachment 2, REVISION 2 (Labor Category Minimum

Compensation Matrix)

1 page Labor Category Minimum

Compensation Matrix must be

Excel format (Not Word nor

PDF)

II Past Performance

1 Unsanitized Copy

Microsoft Word 15 pages

III Compensation 1 Sanitized Copy, 1 UnSanitized Copy

Microsoft Excel Completed/populated Tab

A (Labor Category Minimum Compensation Matrix) of Attachment 2, REVISION 2 (Labor Category Minimum

Compensation Matrix) plus Microsoft Word or PDF formats for any supporting compensation research

Labor Category Minimum

Compensation Matrix + 10 pages of salary research

MAX.

Labor Category

Minimum Compensation Matrix must be

Excel format (Not Word nor

PDF)

IV RFP

documents 1 Unsanitized

Copy Microsoft Word or

Adobe PDF 15 pages

(i) Data Universal Numbering System (DUNS)/CAGE Code. The offeror shall obtain these Codes and identify the CAGE Code in Block 6b on Page 1 of the RFP. Award cannot and shall not be made to an offeror without these codes. Registration is required in the System for Award Management (SAM:

https://www.sam.gov/portal/SAM/#1).

(j) Clearly mark any revisions made as a result of negotiations or proposal revisions.

(k) Proposals shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of any stated claims. Offerors shall assume that the Government has no prior knowledge of their Compensation Plan and will base its evaluation solely on the information presented in the offeror's proposal.

(l) The Government will not accept alternate or incomplete proposals.

(m) The Government will not disclose IGCEs.

(n) The offeror must be considered an 8(a) small business by the specified NAICS code in block 10 at the time of proposal and award.

(End of Addendum to 52.212‐1)

ADDENDUM TO FAR 52.212-2

Addendum to FAR 52.212-2

Paragraph (a) is hereby supplemented with the following:

(d) The government will award a contract resulting from this solicitation to the responsible offeror whose proposal, conforming to the solicitation, will be most advantageous to the government, price and other factors considered. The following factors will be used to evaluate quotations:

(1) Price

(2)…