Attch_F,_Labor_Categories.doc

HSTS04-17-R-CT3014

Attachment F

Labor Category Descriptions and Minimum Qualifications

Maintenance & Support Technician (Machinery Maintenance Mechanic): Performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment located throughout the organization. Work involves most of the following: Examining machines and mechanical equipment to diagnose source of trouble; dismantling or partly dismantling machines and performing repairs that mainly involve the use of hand tools in scraping and fitting parts; replacing broken or defective parts with items obtained from stock; ordering the production of a replacement part by a machine shop or sending the machine to a machine shop for major repairs; preparing written specifications for major repairs or for the production of parts ordered from machine shops; reassembling machines and making all necessary adjustments for operation. Prepares progress reports for all work performed. Receives work direction from supervisor on work priori-ties and daily assignments. Education/Experience Requirements – 5 years’ experience and relevant OEM certifications or equivalent.

Maintenance & Support Technician Manager: Responsible for the acquisition, administration, and maintenance of real property and equipment. Manage staff within a specific region. Work involves most of the following: manage operation and maintenance, site support services, shipping receiving, stock, security, safety and environmental management of Government and Company property; provide leadership to staff within the designated region; prepare Government reports as required; perform all other position-related duties as assigned or requested. Education/Experience Requirements – 7 years job-related experience and relevant OEM certifications or equivalent; vocational/technical training beyond high school.

Project Manager: Responsible for the planning and engineering of an organization's systems infrastructure. Includes the implementation and design of hardware and software. Monitors the performance of systems. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Typically reports to a supervisor or manager. Education/Experience Requirements - BA/BS and 5 years’ experience or equivalent.

Program Manager: Coordinates and monitors the scheduling, pricing, and technical performance of company programs. Responsibilities also include aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Familiar with standard concepts, practices, and procedures within a particular field. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. A certain degree of creativity and latitude is required. Education/Experience Requirements - MA/MS and 10 years’ experience or equivalent.

Information Systems Security Officer (ISSO): The ISSO serves as the principal advisor to the information system owner and the CISO/ISSM on all matters (technical and otherwise) involving the security of the information system. The ISSO has the detailed knowledge and expertise required to manage the security aspects of the information system and, in many cases, is assigned responsibility for the day-to-day security operations of the system. This responsibility may also include, but is not limited to, physical security, personnel security, incident handling, and security awareness and training. During the Operations and Maintenance Phase, the ISSO conducts continuous monitoring to include, at a minimum: maintenance of a current ATO; monitoring compliance; conducting annual assessments, conducting periodic scans; conducting audit log reviews; and ensuring media is properly sanitized prior to disposal. The ISSO ensures compliance with the system security policy on a routine basis. In close coordination with the information system owner, the ISSO plays an active role in developing and updating the Security Plan as well as managing and controlling changes to the system and assessing the security impact of those changes. The ISSO also coordinates with external agencies and assists in the preparation of the ISA to ensure all external connections meet protection requirements and are documented in the Security Plan, Risk Assessment, and security operating procedures. Education/Experience Requirements -Bachelors degree with a minimum 8 years of experience as an IT Security Lead. One or more security certification preferred but not required (Security +, CISSP, Global Information Assurance Certifications (GIAC) Security Leadership or Certified Information Security Manager (CISM)).

Notes:

1- Experience would be related like experience to the labor category mentioned.

2- Equivalence would be professional certification or license.

3- Education and experience may be substituted for each other. Each year of relevant experience may be substituted for one year of education and vice versa. Certifications, professional licenses, and vocational technical training may be substituted for experience or education.