Att_5_-_QASP.xls
XLS spreadsheet 39 KB Posted
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- Integrated Logistics Support (ILS) Services for te Transporation Security Administration
- Solicitation number
- HSTS04-17-R-CT3014
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Attachment 5 - QASP
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QASP Template
| CONTRACT/ | ||||||||||
| SOW SECTION | PERFORMANCE REQUIREMENT | PERFORMANCE STANDARD ACCEPTABLE QUALITY LIMIT | METHOD OF SURVEILLANCE | COMPLIANCE WITH PEFORMANCE | PERFORMANCE INCENTIVE | PERFORMANCE DISINCENTIVE | COMPLIANCE WITH PERFORMANCE STANDARD/ AQL | OTHER COMMENTS | MONITORING PERFORMED BY | DATES |
| Section C.8.1 | Preventive Maintenance (PM) is performed in accordance with OEM recommended schedules. | All PM is scheduled to occur monthly, quarterly, annually and should be performed within the month it is scheduled | 100% Inspection of Monthly PM completion | 100% completed as required: Yes / No | N/A | For each PM not completed -10% for each unit not performed within the requirements of C.8.1 Preventative Mainteance. | ||||
| Section C.8.2.1 | Perform and record radiation surveys on each applicable unit at least once every twelve (12) months, after any maintenance that affects the radiation shielding or x-ray producing components, after system relocation, and after any incident that may have damaged the system such that unintended radiation emission could occur. | 100% of Radiation Surveys completed with surveys submitted to Gov | 100% Inspection of Monthly RLS completion | 100% completed as required: Yes / No | N/A | N/A | ||||
| Section C.8.2.2 | Perform and record Radioactive Leak Test (RLT) on each required system in accordance with 10 CFR 31.5 unless the OEM has received an NRC RLT exemption from the NRC for the specific serial numbers. | 100% of Radiation Leak Tests completed | 100% Inspection of Monthly RLT completion | 100% completed as required: Yes / No | N/A | N/A | ||||
| Section C.8.10.1 | The Contractor shall provide CLS services for fielded TSE to meet | |||||||||
| the following Ao | Equipment at all aiports meet: - AIT, AT Xray: > 99% Ao - WTMD, ETD, BLS: > 98% Ao | 100% inspection of Ao in A004 | Met or exceeded Ao, where Ao = (Airport Operational Hours x TSE Units x Number of Days) – (Sum of TSE all relevant/non-relevant critical and relevant non-critical failures Operational Downtime) | |||||||
| (Airport Operational Hours x TSE Units x Number of Days) | N/A | For each airport - technology combination -10% for each combinationt not achieving the requirements of C.8.10.1, Operational Availability. | ||||||||
| Section C.8.10.2 | The Contractor shall develop a supply chain to support CLS services that meet or exceed the requirements. | Parts Availability Time (PAT) meets or exceeds a Quarterly Average of: P1 P2 - Sector 1 (Regions 1, 2, 7) 24 hrs 144 hrs - Sector 2 (Regions 3, 4) 28 hrs 144 hrs - Sector 3 (Regions 5, 6) 28 hrs 144 hrs | 100% inspection of monthly PAT in A004 | Met or exceeded PAT, where PAT = Failure Parts Availibility Times (M4 + M5) | ||||||
| Number of Failures with Parts Availability Times where M4 + M5 > 0 | Parts Availability Time (PAT) meets of exceeds a Quarterly Average of: P1 P2 - Sector 1 (Regions 1, 2, 7) 18 hrs 120 hrs - Sector 2 (Regions 3, 4) 24 hrs 120 hrs - Sector 3 (Regions 5, 6) 24 hrs 120 hrs Incentive: 35K for P1's and 20K for P2's | N/A | ||||||||
| Section C.8.10.3 | The Contractor shall develop a staffing plan to support CLS services that meet or exceed the requirements. | FST response time is based on an average of hours by Airport Category: P1 P2 - CAT X 5 hrs 48 hrs - CAT I 7 hrs 72 hrs - CAT II-IV (combined) 12 hrs 96 hrs | 100% inspection of monthly response time in A004 | Met or exceeded TRT, where TRT = Sum of M1 + M2 | ||||||
| Number of Failures where M1 + M2 > 0 | FST response time is based on an average of hours by Airport Category: . P1 Incentive P2 - CAT X 4 hrs 25K None - CAT I 6 hrs 50K None - CAT II-IV (comb) 10 hrs 90K None | N/A | ||||||||
| Section C.8.12 | The TSRC telephone line capacity shall be capable of handling the volume of incoming calls so that no calls will encounter a busy signal, | 95% of all calls are answered within 30 seconds, and 98% of all calls are answered within 60 seconds | 100% inspection monthly of A021 | Calls answered within requirements:: Yes / No | N/A | N/A | ||||
| Section C.8.12 | The TSRC shall follow up with the originator | Providing status updates on open tickets every 24 hours | random sampling of airports | Status provided as required: Yes / No | N/A | N/A | ||||
| Section C.8.12 | The TSRC shall dispatch each TSA maintenance service request. | Tickets dispatched within 15 minutes (.25 hours) | 100% inspection monthly of A004 | Tickets dispatched as required: Yes / No | N/A | N/A |
Sheet1
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