HSTS01-16-R-RES001_-_Amendment_000002.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION

NO.

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

NSN 7540-01-152-8070

Previous edition unusable

000002

Loretta Hawley

The purpose of this solicitation amendment is to provide the Government's responses to vendor questions, revise the statement of work (SOW), and incorporate an additional clause into the solicitation. Therefore, the RFP is amended as follows:

(1) The Government's responses to vendor questions are enclosed and hereby incorporated into the RFP; and

(2) The revised SOW is enclosed and replaces the SOW issued on 10/16/15 in its entirety. All changes are notated in red text;

Please see page 2 for further details.

TSA Office of Acquisition Workforce and Enterprise Operations Division 701 S. 12th Street Attn: M. Capovilla, (571) 227-5833 Arlington, VA 20598

TSA Office of Acquisition Workforce and Enterprise Operations Division 701 S. 12th Street Attn: M. Capovilla, (571) 227-5833 Arlington, VA 20598

HSTS01-16-R-RES001

1 2

11/09/2015

10/16/2015

HSTS01-16-R-RES001.000002 Page 2 of 2

This solicitation is hereby amended accordingly:

14a.) FAR Clause 52.222-17 “Non-displacement of Qualified Workers” (May 2014) is hereby incorporated by reference.

14b.) The Volume II - Price Proposal submission instructions are amended as follows:

Volume II shall consist of the following information:

1. A fully executed Solicitation, Offer, and Award form (SF1449) required by Part I, Section A of this solicitation. It shall be used as the cover sheet (or first page) of Volume II;

2. A fully executed and signed copies of all solicitation amendments (SF30);

3. Fully executed and completed Offeror representations, certifications, and acknowledgments as required in Section V, Paragraph 4.0 of this solicitation;

4. Fully executed and completed Provision FAR 52.209-7(b) “Information Regarding

Responsibility Matters” (See Section IV, Paragraph 5.0 of this solicitation);

5. Fully executed and completed Provision 3052.309-70(f) “Prohibition on Contracts with

Corporate Expatriates” (See Section IV, Paragraph 6.0 of this solicitation);

6. Price Proposal: The proposal shall include a completed table of Section I - Pricing Structure as included herein, ensuring that all blanks and spaces are completed. All options must be separately priced. Offeror shall provide the fixed price per CLIN as well as the composition making up that pricing to include labor rates, hours, supplies, and any other costs.

7. Provide proposed labor rate to demonstrate compliance with DOL wage determination (including applicable fringe benefits), hours and subcontractor limitations (if applicable).

14c.) The deadline for submission of proposals is extended. Email responses must be received no later than 5:00 PM on Friday, November 13, 2015 local time (Washington DC).

All other terms and conditions of the RFP remain unchanged.

--End of HSTS01-16-R-RES001.000002--

RFP HSTS01-16-R-RES001

Vendor Questions and Government Responses

1. Who is the terminal contractor? Are they a different contractor from the TSA contractor?

Government Response: The Terminal Contractor is Anderson Solutions & Associates (ASA), who is also the incumbent for TSA’s current janitorial contractor. The contract for the terminal areas is with the Airport Authority/City of Ontario and has nothing to do with the TSA controlled spaces in this contract. This solicitation pertains to TSA administrative offices, TSA leased break rooms, TSA checkpoint and baggage areas only as defined on Page 2 of the Statement of Work (SOW) under Section 3.3.

2. Can the Government provide seniority list? This information is being requested to compute accurate vacation days?

Government Response: The Government does not have a seniority list available.

3. From the SOW, it appears that there will be a 3-hour window of no coverage; The Government is requiring that the Contractor start 1st Shift at 7:00 am rather than 4:00 am when TSA staff starts its shift. This is correct contractor staff will start at 7:00am?

Government Response: Section 4.1 of the SOW states that the Contractor shall service the Administrative Areas and areas requiring an escort between the hours of 7:00 AM and 11:00 PM, but all other areas shall be serviced as specified in Section 6.1.

4. Is the contractor responsible to pay for parking for its employee’s personal vehicles or just contractor’s vehicles?

Government Response: The Government is not responsible for providing parking to Contractor employees. Hourly parking is available onsite and annual parking tags are available for purchase. Section 3.3 of SOW notes that “The Contractor shall be responsible for all costs to complete the services described in the SOW to include obtaining all required licenses, badges, and/or permits. No parking is provided for Contractors. The cost for annual airport parking tags is currently $360 per year/per vehicle tag, and hourly daily parking is available onsite.”

5. How much is the annual fee for car parking? Does it apply to all employees?

Government Response: See the response to question #4.

6. Are there any designated bathrooms for TSA staff, that the contractor will be responsible for, and if so how many?

Government Response: No, only the coverage area listed on Page 2 of the SOW under Section 3.3.

7. What is the total number of personnel that the Ontario TSA will clear for performance on this contract in a one year period of performance?

Government Response: Please see the response to question #11. The security clearance process is the same regardless of how many janitorial staff the Contractor chooses to submit for badging. For further information regarding Security Requirements, please contact the Ontario Security Badge Office at (909) 544-5170.

8. Are there any limitations on the number of personnel that can be initially cleared?

Government Response: Please see the response to question # 7.

9. The government provided its estimated minimum work hours for cleaning each terminal, do those minimal hours include cleaning the administrative areas within those terminals?

Government Response: Yes. Per Section 4.1 of the SOW, the administrative areas shall be serviced between 7:00 AM and 11:00 PM (local airport time).

10. Is it the government’s expectation that the minimum work hours provided include time to perform weekly, monthly, bi-monthly and quarterly cleaning tasks?

Government Response: Yes.

11. Please indicate what is the lead time for Port Authority IDs? How long is the process?

Government Response: The badging process can take more than a month. Contractors will need to obtain insurance, get fingerprints, undergo a background check, complete training, and schedule an appointment to obtain badges. The badging office is only open for 4 hours a day so appointments are difficult to obtain.

12. Do we need ID clearance for customs as well as Port Authority ID's?

Government Response: No.

13. Is there a cost for IDs & background checks?

Government Response: Yes. For further information regarding Security Requirements, please contact the Ontario Security Badge Office at (909) 544-5170.

14. Does the Government provide space to store supplies and equipment for this contract?

Government Response: Yes.

15. Does the Government provide Office space for the Contractor?

Government Response: No.

16. Although there are set minimum hours set forth in this RFP – can supervisor – quality control administrator be included in the minimum allotment for coverage?

Government Response: No. Section 6.1 of the Statement of Work establishes the minimum hours required for janitorial employees to meet the Government’s requirements. Offerors must certify that they will meet the minimum staffing requirement and hours as stated in the SOW.

17. Does the Government require on-site contractor supervisor i.e. Project Manager – Supervisor or/and Quality Control Inspector?

Government Response: No.

18. Can the Government adjust the minimum hours to include Contractor supervisory staff?

Government Response: No. See the response to Question # 16.

19. When dealing with “escort” in areas that are required, how is this handled if the person is unavailable at the time our staff is waiting to be escorted to the area that needs cleaning?

Government Response: If an escort isn’t available, the Contractor will coordinate another time to service these areas with the Primary or Alternate TSA POC at the airport.

20. After doing the walk thru, the areas that we saw had no carpet, is there any carpet that the Contractor will be responsible for?

Government Response: Yes. The manager’s office in T2 (2-2213) has carpet that will need to be serviced.

21. Are there any bathrooms in this contract for the contractor to service?

Government Response: No.

22. After doing the walk thru, we did not see any walk off mats or other floor mats, are there any walk off mats or floors mats for this contract?

Government Response: Yes. There are the mats the passengers stand on for screening at the checkpoints. Five in each terminal.

23. Does current contractor use only storage provide by TSA?

Government Response: Storage space is currently provided by TSA in T2 for the incumbent.

The Government does not know if the incumbent rents additional storage space.

24. Does contractor rent additional storage space?

Government Response: See the response to Question # 23.

25. Do we need separate dumpster we have to pay for one?

Government Response: No. Per Section 3.1 of the SOW, trash shall be disposed in dumpsters located on airport property:

• Terminal 2 dumpsters: Currently located in dock area and west end of Gate 201

• Terminal 4 dumpsters: Currently located dock area and east end of Gate 414

26. Do we get involved with recycling?

Government Response: No.

27. Can the Hard floor maintenance & shampoo be completed within the hours TSA has allotted or do we need extra hours to accomplish?

Government Response: Yes, extra hours are not required.

28. Has the scope or the requirements with in this solicitation changed from the last contract?

Government Response: Yes, a reduction of approximately 1400 sqf is noted in revised

SOW.

29. On paragraph 4.3 of the PWS it states on page 4 of 11 that “Bi-Monthly Services” are strip an wax all VCT floors. Please clarify what “Bi-Monthly” means. Does Bi-Monthly mean twice per month? Or does it mean every other month? Or does it mean every 2 months?

Government Response: Every two months.

30. In both Terminals we were shown the Passenger Screening Checkpoint Areas. In both places we were directed to the smaller room on the left to the small room where the x-ray images were being monitored. Is that the small room to be serviced or is the whole passenger checkpoint area?

Government Response: The small room is to be cleaned in addition to the passenger screening checkpoint areas identified in the SOW.

31. What is the current contract number?

Government Response: HSTS01-14-P-RES227.

32. Is there a current incumbent providing these (or similar) support? If so, please provide the name, contract information, and award details.

Government Response: Yes, the current incumbent is Anderson Solutions and Associates (ASA). See the responses for questions # 31 and 33 for the contract value and contract number.

33. What is the current contract value?

Government Response: $736,124.81.

34. What is the intended start date for this contract?

Government Response: In accordance with Section II, Paragraph 21.0, the period of performance may begin 30 days after contract award to allow for the security clearance processing and badging for Contractor employees at ONT. A contract modification shall be executed to revise the period of performance once the badging process is completed. If award is made in November 2015, then performance may begin in December 2015.

35. What is the government’s estimate for the cost of supplies?

Government Response: The Government will not provide an estimate for the cost of supplies. Offerors must use their professional judgment to estimate the supplies needed to meet the Government’s requirements.

36. Since this is an SCA wage determination contract and the minimum that each employee can be legally paid as a housekeeping aide is $12.58 plus $4.27 ($16.85), will the government strike the Federally Employed wage amount of $11.53 to $13.45 per hour, which does not include the required health and welfare payment amount of the additional $ 4.27 per hour, in order to avoid confusion which could cause unrealistically low bids?

Government Response: No, the information provided in FAR 52.222-42 is provided for information purposes only and is not a wage determination. Offerors must comply with the Service Contract Act (SCA) wage determination attached to the solicitation. If the proposed labor rate does not comply with the SCA wage determination rate (including health & welfare), then the Offeror’s proposal will be deemed non-compliant and removed from consideration for award.

37. Are there any designated key personnel for the contract?

Government Response: No.

38. Is the current contract a Service Disabled Veteran Contractor? How is this determined for eligibility, by self-certifying or certified by the Department of Veteran’s Affairs? Which is the most accurate determination?

Government Response: Yes, the incumbent is a Service Disabled Veteran Owned Small Business (SDVOSB). The Government will confirm SDVOSB status by reviewing the Offeror’s representations and certification on the System for Award Management (SAM).

39. All bidders must attend mandatory site visit to be eligible to bid on this solicitation?

Government Response: Yes.

40. Are the current employees represented by a Union?

Government Response: No.

41. If so can the Government provided us with the Union contact information?

Government Response: See the response to question # 40.

42. Is current incumbent allowed to bid on this contract?

Government Response: Yes.

43. Currently, it will take 10-20 days for background checks to be complete by the Id office for a new contractor whereas for the Incumbent it will take same day badge processing. Will the Government allow new contractor enough time for badges to be process prior to start date?

Government Response: Yes, the period of performance will be adjusted via the execution of a contract modification based on the time required to complete the security clearance and badging process for Contractor employees.

44. Will a QUOTER be disqualified if he hires a non SDVOSB sub-contractor to perform the job?

Government Response: Offerors must comply with FAR Clause 52.219-14 “Limitations on Subcontracting”, which states that at least 50 percent of the cost of contract performance incurred for personnel shall be expended for employees of the Offeror. The Offeror must be a valid SDVOSB and certify that they will perform at least 50 percent of the labor to be eligible for contract award. Please review Section V of the solicitation carefully for the proposal submission instructions. A valid SDVOSB must submit the proposal, detail its teaming arrangement in the proposal, and comply with FAR Clause 52.219-14.

45. The city of LA has its own labor rate for Airport Employees, do theses rate pertain and superseded the DOL rates?

Government Response: No, Offerors must pay their employees in compliance with the DOL’s wage determination attached to this solicitation.

46. Also, what is the current wage for janitor in the Ontario Airport?

Government Response: See the response to question #45.

47. Can the Government provide a copy of the sign in sheet?

Government Response: Yes, the sign in sheet has been attached to this amendment.

48. What are the insurance requirements for this contract?

Government Response: The insurance requirements for this contract are as follows:

• $1 million combined single limit commercial automobile liability, covering owned, hired and non-owned autos.

• $10 million per occurrence commercial general liability

• Statutory workers compensation.

• Attached to this amendment are additional endorsement requirements.

• All insurance carriers must be AM Best rated A- IV or better.

• Policies must be primary and not contribute with any other insurance available to

LAWA.

• Insurance must apply separately to each insured against whom claim is made or suit is brought except with respect to the insurer’s limits of liability.

• Evidence of insurance must be on current certificates of insurance with attached copies of the required policy endorsements.

• Cert holder: Los Angeles World Airports, PO Box 92216, Los Angeles, CA 90009

The Awardee shall be responsible for confirming these insurance requirements with the LAWA Insurance Compliance Unit (424-646-5480) after award and securing the necessary insurance coverage to work on airport property.

INSURANCE REQUIREMENTS FOR LOS ANGELES WORLD AIRPORTS

(SUPPLEMENT)

The only evidence of insurance accepted will be either a Certificate of Insurance and/or a True and Certified copy of the policy. The following items must accompany the form of evidence provided:

• Endorsements:

1. Workers Compensation Waiver of Subrogation Endorsement

• WC 04 03 06 or similar

2. General Liability Additional Insured Endorsement

• ISO Standard Endorsements

• Covering ongoing operations and products-completed operations

****All endorsements must specifically name in the schedule:

The City of Los Angeles, Los Angeles World Airports, its Board, and all of its officers, employees and agents.

A BLANKET/AUTOMATIC ENDORSEMENT AND/OR LANGUAGE ON A

CERTIFICATE OF INSURANCE IS NOT ACCEPTABLE.

• A typed legible name of the Authorized Representative must accompany the signature on the Certificate of Insurance and/or the True and Certified copy of the policy.

Statement of Work Janitorial Services for the Transportation Security Administration at

Ontario International Airport (ONT) (Administrative leased spaces and congressionally mandated checkpoint and baggage areas)

1. Organization

Transportation Security Administration (TSA) Office of Finance Field Real Estate Services (FRES) 701 South 12th Street Arlington, VA 20598-6017

Service provided at:

Ontario International Airport 2500 and 2900 E. Terminal Way Ontario, California, 91761

2. Background and Objectives

Janitorial services are required for administrative leased spaces and congressionally mandated checkpoint and baggage areas, occupied by Transportation Security Administration TSA at the Ontario International Airport (ONT). The spaces are dedicated to TSA personnel and passenger and checked baggage screening operations officers. All service areas are for the exclusive use by the TSA.

The Contractor shall provide janitorial services for leased and operational spaces occupied by Transportation Security Administration (TSA) personnel at the Ontario International Airport (ONT).

Janitorial services are required for multiple areas and are further defined below.

3. Scope of Work

3.1 The Contractor shall provide janitorial services to include all labor, supervision, uniforms and cleaning supplies (to include trash receptacle liners, soap, paper towels, and toilet paper, etc.) necessary for janitorial maintenance in TSA occupied space, and ensure the facilities are clean according to health, safety and industry standards.

• The Contractor shall be responsible for all costs to complete the services described in this Statement of Work (SOW) including licenses and permits as required.

• The Contractor shall coordinate with the Ontario Airport for access to clean water and use of Airport dumping facilities for waste water.

• Dispose of trash in dumpsters located on airport property.

• Terminal 2 dumpsters: Currently located in dock area and west end of Gate 201

• Terminal 4 dumpsters: Currently located dock area and east end of Gate 414

3.2 The Contractor shall immediately report to the POC any malfunctioning plumbing or lighting and any new stains or damage to floors, furniture, or appliances.

3.3 The Contractor shall be responsible for all costs to complete the services described in the SOW to include obtaining all required licenses, badges, and/or and/or permits. No parking is provided for Contractors. The cost for annual airport parking tags is currently $360 per year/per vehicle tag, and hourly daily parking is available onsite.

Coverage Area:

Description Location/ room # SPACE No. SQ FT

Administrative Areas Terminal 2 Managers Office / STSO Office 2-2213 3/67 503 493

Terminal 2 Breakroom #1 2-2275 8/16 661 631

Terminal 2 Breakroom #2 2-1212.15 4/7 393 354

Terminal 2 Supply Room 2-1102-L 2/2 1,247

Terminal 4 Open Office 4-1286 4/30 209 Terminal 4 Managers/ STSO Office 4-2320 9/34 115 105 Terminal 4 Breakroom #1 4-2275 9/23 661 613 Terminal 4 Breakroom #2 4-1212.1 5/12 217 189 Terminal 4 BDO/TSS-E Office 4-1464 6/15 810 792

Operational Spaces Check Baggage Screening Areas Terminal - 2 4/19, 4/5 & 4/6 2,468 Passenger Screening Checkpoint Areas Terminal - 2 2/30 3,572 Check Baggage Screening Areas Terminal - 4 5/10, 5/5 & 5/8 3,383 Passenger Screening Checkpoint Areas Terminal - 4 4/31 3,605

Total (Administrative and Operational Areas) 17,844 16,205

4. Technical Requirements/ Tasks

4.1 The Contractor shall coordinate with the Primary or Alternate TSA POC to develop a janitorial schedule, which incorporates all services defined in this SOW . The Contractor shall perform all required services as defined in this Section between the hours of 7:00am and 11:00pm (local time) for Administrative Areas and escorted areas only, and as specified under Section 6.1 for all other areas. Monthly, bimonthly and quarterly cleaning services shall be coordinated with the Primary or Alternate TSA POC as necessary and shall take place within the timeframes specified in Section 6.1 . and can be anytime during a 24 hour period as mutually agreed between the Contractor and TSA POC. The contractor shall not remove items from desktops for cleaning.

4.2 Services for Office Areas/Training (Administrative Areas):

Daily service 7 days a week once a day:

a. Dust all desktops, furniture and computer monitors.

b. Empty all trash receptacles, and remove along with other boxes or articles appropriately marked “Trash” that is placed near the trash receptacles.

c. Dispose of all trash in available dumpsters. Insert new liners in trash receptacles.

d. Spot clean walls doors and all fixtures.

e. Clean furniture and countertops.

f. Damp mop all VCT tile floors.

Weekly services:

a. Dust all walls and wall hangings.

b. Vacuum all carpet, Mats and runners twice weekly.

c. Dust light fixtures and HVAC grates less than 8ft from the floor surface.

Monthly Services:

a. Dust and damp wipe vent covers.

b. Buff VCT tile floors.

Quarterly services:

a. Shampoo carpets.

b. Strip and wax all VCT tile floors.

4.3 Services for Break Rooms

Daily service 7 days a week twice a day at least 8 hours apart:

a. Empty all trash receptacles, and remove along with other boxes or articles appropriately marked “Trash” that are placed near the trash receptacles. Dispose of all trash in available dumpsters. Insert new liners in trash receptacles.

b. Spot clean walls doors and all fixtures.

c. Clean furniture, Table tops, counter tops, sinks and the outside surfaces of all appliances.

d. Damp mop all VCT tile floors with anti-bacterial soap.

Weekly services:

a. Dust all walls and wall hangings.

b. Clean all interior doors and windows.

c. Dust light fixtures and HVAC grates less than 8ft from the floor surface.

Monthly Services:

a. Dust and damp wipe vent covers.

b. Buff floors.

Bi-Monthly Services:

a. Strip and wax all VCT tile floors.

4.4 Services for Storage & Supply Room

Weekly Services:

a. Dust all furniture and computer monitors.

b. Empty all trash from receptacles and remove along with other boxes or articles appropriately marked "Trash" that is placed near the trash receptacles. Dispose of all trash in available dumpsters. Insert new liners in trash receptacles.

c. Spot clean walls, doors and all fixtures, and Dust light fixtures and HVAC grates less than 8ft from the floor surface.

Escort required (should be scheduled with Local POC for access).

4.5 Checked Baggage Screening Areas

4.5.1 Occupied Space Terminal 2 (2468 square feet) - Escort Required

Terminal 2- First Floor Sp#19 Security Screening Baggage (60sf), Sp #5 Security Screening Baggage CBRA, (1878 sf) and Sp#6 Security Screening Baggage OSR (530sf)

a. Daily Services:

• Sweep and/or dust mop (CBRA) concrete floor.

• Dust mop (OSR) VCT floors.

• Empty all trash from receptacles and remove along with other boxes or articles appropriately marked “Trash” that is placed near the trash receptacles three times.

• Insert new liners in trash receptacles daily (as needed).

• Immediately report to the Field point of contact (POC) any new stains or damage to floors, furniture or appliances.

b. Weekly Services:

• Disinfect all trash receptacles once weekly.

• Damp wipe with disinfectant work/ training stations work surfaces (OSR) twice weekly.

• Dust office desks, chairs, tables and cabinets twice weekly.

• Wet mop (OSR) VCT floors once weekly.

• Vacuum under baggage search tables (CBAR) once weekly.

• Dust light fixtures and HVAC grates less than 8ft from the floor surface.

c. Monthly Service:

• Buff VCT (OSR) flooring.

d. Quarterly Service:

• Strip and wax VCT (OSR) flooring.

• High dust light fixtures and HVAC grates over 8ft from the floor surface.

• High Dust and clean all overhead pipes, architectural bracing, and exposed HVAC conduit.

4.5.2 Occupied Space Terminal 4 (3383 square feet) Escort Required

Terminal 4- First Floor Sp#10 Security Screening Baggage (60sf), Sp #5 Security Screening Baggage CBRA, (2792 sf) and Sp#8 Security Screening Baggage OSR (531sf).

a. Daily Services:

• Sweep and/or dust mop (CBRA) concrete floor.

• Dust mop (OSR) VCT floors.

• Empty all trash from receptacles and remove along with other boxes or articles appropriately marked “Trash” that is placed near the trash receptacles three times (minimum 6 hours between service) daily.

• Insert new liners in trash receptacles daily (as needed).

• Immediately report to the Field point of contact (POC) any new stains or damage to floors, furniture or appliances.

b. Weekly Services:

• Disinfect all trash receptacles once weekly.

• Damp wipe with disinfectant work/ training stations work surfaces (OSR) twice weekly.

• Dust office desks, chairs, tables and cabinets twice weekly.

• Wet mop (OSR) VCT floors twice weekly.

• Vacuum under baggage search tables (CBAR) once weekly.

• Dust light fixtures and HVAC grates less than 8ft from the floor surface.

c. Monthly Service:

• Buff VCT (OSR) flooring.

d. Quarterly Service:

• Strip and wax VCT (OSR) flooring.

• High dust light fixtures and HVAC grates over 8ft from the floor surface.

• High Dust and clean all overhead pipes, architectural bracing, and exposed HVAC conduit.

4.6 Passenger Screening Checkpoint Areas -Terminal 2 and Terminal 4 (inclusive of STSO area). (7,177 square feet)

a. Daily Service:

• Sweep and dust mop all hard surface floors (three times daily).

• Spot Clean and remove debris from the checkpoint hard surface floors. As needed during shift.

• Replace queue stanchions to predetermined position (prior to opening).

• Dust clean stainless steel divesture tables in queuing area (prior to opening).

• Vacuum under Passenger Screening Checkpoint machines (prior to opening).

• Vacuum Floor mats (prior to opening).

• Empty and remove all trash from receptacles at Screening Checkpoints along with any boxes or articles appropriately marked "Trash" that are placed near the trash receptacles THREE times daily.

• Insert new liners in trash receptacles twice daily.

• Clean private screening room.

• Dust light fixtures and grates less than 8ft from the floor surface.

b. Weekly Service:

• Disinfect all trash receptacles.

• Clean the Passenger Checkpoint stanchions once weekly.

• Scrub/power wash floors.

c. Monthly Service:

• Strip and wax all hard surface floors. (maintenance of terminal checkpoint flooring will be to airport standards).

d. Quarterly Service:

• High dust and clean high ceiling light fixture and grates more than 8ft from the floor surface.

• High dust and clean all architectural bracing and glass partitions more than 8ft from the floor surface.

• High dust wall partitions tops more than 8ft from the floor surface.

• High dust and clean TSA passenger checkpoint equipment tops more than 8ft from the floor surface.

• High dust and clean HVAC vents more than 8ft from the floor surface.

4.7 Terminal Schedule – Daily

Location Type Frequency Schedule (Operational Hours)

Check Baggage Screening Area Terminal - 2 M, W, S, S, Tu, Th

04:00 AM – 9:00 PM

04:00 AM – 01:00 AM

Passenger Screening Checkpoint Area Terminal - 2 M, W

S, S, Tu, Th

04:00 AM – 9:00 PM

04:00 AM – 01:00 AM

Check Baggage Screening Area Terminal - 4 Daily 0400 AM – 10:00 PM

Passenger Screening Checkpoint Area Terminal - 4 Daily 0400 AM – 10:00 PM

Administrative Hours (Office Space) Airport wide Daily 0600 AM – 1000 PM

5. Quality Control

The Contractor shall have in place a formal and written quality assurance plan covering all aspects of the services to be performed. The quality assurance plan, at a minimum, should include:

a) Checklists: Which will allow the contractor to annotate the date and time each of the required tasks is performed, as well as the name of the individual who performed them. This will allow TSA to monitor whether the tasks are being completed in accordance with the contract terms and conditions. Copies of completed checklists shall be made available upon request.

b) Other documents or documentation of standard operating procedures that will demonstrate the Contractor’s performance standards

6. Minimum Labor Standard

6.1 The work described herein shall be performed by the minimum requirement of three (3) janitors for both terminals. The escorted areas and the administrative areas will be serviced between 7:00 AM – 11:00 PM, and all other areas shall be serviced during the timeframes within the schedule outlined in Section 4.7, and as specified below. The minimum labor standard is illustrated below:

MINIMUM REQUIREMENT

Terminals Schedule Minimum Hours per

Shift

Minimum Number of Employees per

Shift

Days per year

Hours Per Year

1st Shift 2 and 4 4:00AM - 10:00AM 6* 1 365 2,190 2nd Shift 2 and 4 12:00PM - 6:00PM 6* 1 365 2,190 3rd Shift 2 and 4 8:00PM - 2:00AM 6* 1 365 2,190

TOTAL MIN HOURS PER DAY = 18 TOTAL MIN HOURS PER YE AR = 6,570

* 3 hours per terminal

6.2 The determination of the total daily staff and total hours required productive man-hour requirements to meet all quality requirements herein is the sole responsibility of the Offerors. It is of utmost importance that the Contractor utilizes skilled and productive manpower to satisfactorily furnish the required level of services specified. FFailure on the part of the contractor to utilize skilled and productive manpower may produce unsatisfactory results which may cause the Government to make deductions from the Contractors monthly invoices for unsatisfactory work or work not accomplished.

7. Deliverables

Deliverables are to be submitted electronically in Microsoft Excel or Word format.

Days are business days.

DELIVERABLES DUE DATE RECIPIENTS

Draft Quality Control Plan with Checklist 10 days after contract award Field POC/HQ POC

Final Quality Control Plan with Checklist Three (3) days after draft comments Field POC/HQ POC/CO

8. Contractor Furnished Resources

a) The Contractor shall furnish all supplies and equipment necessary to accomplish tasks as stated in this SOW.

b) The Contractor shall use products and materials made from biodegradable based materials to the extent possible without jeopardizing the intended use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards.

c) The Contractor shall use products and equipment consistent with FAR clause 52.223- 10 Waste Reduction Program (August 2000). Accordingly, all products shall be considered environmentally beneficial and/or recycled, phosphate-free, non-corrosive, non-flammable, and fully biodegradable. The Contractor shall minimize the use of harsh chemicals that may release irritating fumes.

d) The Contractor shall use paper and paper products with recycled content conforming to EPA specifications.

8. Government Furnished Resources

a) Access shall be coordinated with the onsite POC designee.

b) TSA will make available TSA personnel to escort the contractor and its employees during the hours of 7:00 AM and 11:00 PM mutually acceptable scheduled times in all areas defined as escorted areas in this SOW in order to complete the tasks outlined. in section 4.5 Check Baggage Screening Areas of this PWS and shall escort the contractor and its employees at all times while completing tasks in designated TSA controlled Check Baggage Screening Areas.

c) The Ccontractor will be responsible for the storage of all equipment and will be responsible for the storage container and securing the storage container, if necessary. Storage space may be made available at TSA’s discretion for Contractor supplies upon request to the local field POC. necessary to accomplish tasks stated in this PWS. Additional storage space for equipment can be requested by the contractor to the local field POC. TSA in coordination with the contractor must determine the requested storage space is “necessary”. Once a determination is made, TSA will provide storage space in the baggage rooms; the contractor will be responsible for the storage container and securing storage container, if necessary.

9. Security Requirements

a) The Contractor and its employees are required to meet all airport security screening requirements, which include criminal history, background and fingerprint check.

Additionally, Contractor employees working in this facility require a Secure Identification Display Area (SIDA) badge. In order to receive a SIDA badge Contractor employees must successfully pass the required test. The purpose of this test is to ensure proper behavior in restricted areas.

b) The Contractor and its employees are required will be required to sign a Department of Homeland Security (DHS) Non-Discloser Statement, DHS form 11000-6 (08/04) which will remain on file with the local TSA POC.

c) These security requirements shall be met prior to the start of the contract and prior to start of work by new employees. The Contractor is responsible for all fees associated with security requirements.

10. Business Requirements

a) The Contractor shall meet and maintain any insurance and bonding requirements established by Los Angeles World Airports (LAWA) for doing business on airport property. In addition, costs associated with the security clearances, and badging and parking per individual working at the airport is the responsibility of the contractor.

b) Costs pertaining to any security clearances, badging and parking fees are the responsibility of the Contractor.

c) This contract is subject to the Service Contract Act of 1965. Compliance with the Department of Labor’s Service Contract Act Wage Determination is required. The Wage Determination is included as an attachment.

11. Emergencies

a) Under no circumstances shall the Contractor touch, smell, or attempt to clean up hazardous substances. The Contractor is not a first responder; a first responder is a qualified official who has specific training in resolving hazardous material situations.

b) Biohazards are not a requirement under subject contract. If there is blood, vomit, urine, feces, bodily fluids, tissue, or organs involved in the spill, do not clean, as this is an airport authority responsibility.

12. Monthly Meeting

a) During the first week of each month, the Contractor shall meet with the designated TSA Technical Point of Contact (POC) at ONT to discuss the performance of the contract. The Technical POC will reach out to the Contractor to schedule this monthly meeting.

13. Quality Assurance Surveillance Plan

a) The designated TSA Technical POC will verify whether the information in the vendor’s submitted checklists are complete and accurate and the service areas are free of spills, dust, dirt, and debris upon completion of the scheduled cleaning hours.

100% inspection will be conducted.

b) The TSA designated Technical POC will annotate any performance deficiencies on each checklist (PWS 5) maintained at each service area and send a copy of checklists identifying deficiencies to the Contracting Officer. The Contracting Officer will then review each checklist and make a determination for a reduction in payment or request additional information regarding identified performance deficiencies.

14. Performance Requirements Summary

Performance standards for this contract are outlined below (Page 11 of 11).

JANITORIAL SERVICES OF TSA SPACE AT THE

ONTARIO INTERNATIONAL AIRPORT (ONT)

Objectives Required Service Performance Standard Surveillance Plan

Reduction in Payment Schedule

Provide janitorial cleaning services that are acceptable to the Government.

Provide Janitorial Services that are in accordance with this SOW and the approved Quality Assurance Plan (see PWS 5.0).

The Contractor’s performance is 100% in accordance with the SOW and the approved Quality Assurance Plan.

100% inspection. TSA will review the approved checklist(s) (see SOW 5.0) submitted by the Contractor to verify whether services rendered are in accordance with the SOW and the approved Quality Assurance Plan.

- 1% of total CLIN price for each variance of 1% from the performance standard.

During scheduled cleaning hours per location (as listed in SOW 4.7) clean all apparent spills, dust, dirt, and debris.

Service areas must be 100% free of spills, dust, dirt, and debris upon the completion of the Contractor’s required cleaning of each service area.

100% inspection by TSA.

Non-compliance will be documented.

- 1% of total CLIN price for each variance of 1% from the performance standard.

[End of Statement of Work]