State_of_DEL_recompete____Exhibit_9A_(SOAR_Report).pdf

Exhibit 9A

Security Screening Operations Assessment Report

Date: Address: Post Location:

Bldg.#: PSO Company:

Facility/Screening Station Overview:

1. Are the proper signs posted at the building? Yes No

2. Are the signs up to date? Yes No

3. Are the posts manned in accordance with the contract? Yes No

4. Are employees screened at this facility? Yes No

5. Is the paperwork filled out correctly? (139, 1103, visitor log, and prohibited items report) Yes No

6. Was the screening station designed to facilitate the proper application/function of electronic security equipment?

Yes No

7. Does the CCV cover the screening station? Yes No

8. Is all of the screening equipment on the correct settings? Yes No

Additional Comments:

1. Does the PSO have proper certifications/equipment in accordance with the Contract? Yes No

2. Are the Post Orders up to date? Yes No

3. Is the PSO knowledgeable of Post Orders? Yes No

4. Does the PSO understand what FOUO means with the Post Orders? Yes No

5. Does the PSO know what is considered a Prohibited Item for this facility? Yes No

6. Did the PSO greet the customer? Yes No

7. Did the PSO give proper instructions to the customer? Yes No

8.Does the PSO know the only question authorized to be asked for service animals? Yes No

9. Did the PSO use proper procedure for checking ID? Yes No

10. Does the PSO know the procedures for unauthorized Identification? Yes No

11. Did the PSO give the visitor actual notice of administrative search? Yes No

12. Does the PSO know what to do if the visitor refuses to submit to administrative search? Yes No

13. Did the PSO instruct the visitor on screening procedures? Yes No

14. Can the PSO explain 4 out of 7 signs associated with a person concealing a weapon? Yes No

15. Does the PSO know the response procedures for a prohibited item?

16. Does the PSO know the response procedures for dangerous weapons?

17. Does the PSO know the response procedures for Explosives/IED? Yes No

4. Does the PSO understand what FOUO means on Post Orders? Yes No

6. Can the PSO name the 4 major components of a walk-through metal detector? Yes No

7. Was the PSO standing in a position where they can best observe the visitor and visual alarms? Yes No

8. If the WTMD gives a Positive alarm signal, can the visitor go through a second time? Yes No

9. Does the PSO know the procedure for screening children and infants? Yes No

10. Does the PSO know the 2 positive alarm signals? Yes No

11. Does the PSO know the procedure for screening outerwear? Yes No

12. Does the PSO know the procedure for screening food and liquids? Yes No

13. Does the PSO know the procedures for a refusal to enter the WTMD due to medical issues? Yes No

14. Does the PSO know the procedures for special situations? (casts/splints, strollers/car seats etc.) Yes No

15. Can the PSO tell you what could cause false alarms/malfunctions? Yes No

16. Is the PSO demonstrating the proper screening techniques using the cookie cutter and 7's method? Yes No

17. Was the footwear properly screened? Yes No

18. Does the PSO know the response procedures for a prohibited item? Yes No

19. Does the PSO know the response procedures for weapons? Yes No

20. Does the PSO know the response procedures for an Explosive/IED? Yes No

4. Does the PSO understand what FOUO means on Post Orders? Yes No

6. What are the two General Safety issues with the X-Ray Machine? Yes No

7. Emergency Stops: How Many? Where are they located? What are the only two situations that require the emergency stops be used?

8. Can the PSO explain the different buttons found on the keyboard? Yes No

9. Is the PSO making the customer remove laptop and/or other electronics from their bags? Yes No

10. How many inches should be between items placed on the conveyor belt? Yes No

11. If an item can't be identified does the PSO reposition it and re-screen? Yes No

12. Can the PSO explain what the three colors; Orange, Green and Blue mean? Yes No

13. Does the PSO know the response procedures for a prohibited item? Yes No

14. Does the PSO know the response procedures for weapons? Yes No

15. Does the PSO know the response procedures for an Explosive/IED? Yes No

Were there any noteworthy factors that contributed to the PSO(s) SUCCESS or FAILURE, i.e. Vigilance, attention to duties of Post, familiarization with Post Order, questioning techniques, and team work? List all and describe to include Post(s) being cited:

Evaluator Name:

Signature: