Attachment 10 Standards for Correction - Jan 2010.docx

Federal Emergency Management Agency Housing Inspection Services Virginia National Processing Services Center Winchester, VA 22603

Automatic FEMA Corrections January 2010

The following listed errors will be used for correcting inspections identified through the field Quality Control process conducted by contracted or Federal staff. Inspections noting one or more errors will be returned as FEMA Corrections (FCOR).

1. Inspector did not correct the registrant’s name, addresses or primary contact number when indicated by the applicant at the time of inspection.

2. Inspector did not record or correct the insurance type at the time of inspection.

3. Inspector failed to correctly obtain a signed 9069 when performing a complete inspection.

4. Inspector failed to record a disaster related clothing need, and or recorded a clothing loss when there was no need.

5. Inspector failed to record the correct number of bedrooms occupied by the applicant and household members.

6. Inspector did not record all destroyed and repairable vehicles owned by the applicant and household members. And/or, the inspector failed to record one additional non-damaged vehicle when one was available or noted by the applicant or a household member.

7. Inspector destroyed the dwelling when clearly should have used line items and specified damages.

8. Inspector failed to record all essential like-kind rooms. Example: Inspector recorded one Living Room as repair but did not record the undamaged Living Room.

9. Inspector did not verify occupancy through an approved document, or used an invalid document (i.e. drivers license with a different address than that of the DD), or failed to speak with the landlord, or failed to comment on his attempt to verify with a utility provider, or failed to comment about exhausting all means to verify. And/or, the inspector listed occupancy as “Not Verified” and did not provide the required comment.

10. Inspector did not verify ownership through an approved document, or used an invalid document (Tax Bill in another person’s name), or failed to call the tax office, or failed to make a second site visit to allow the applicant time to provide proper documents, or failed to comment about exhausting all means to verify.

11. Inspector failed to record a required comment.

12. Inspector recorded Habitability Repairs Required incorrectly

13. Inspector recorded a variance in the size of residence by more than 10% and the measurement is used to determine associated specifications (i.e. speed estimating in flooding events used to determine interior damages from the floor area).

14. Inspector failed to select an applicant indicated Medical, Dental, Funeral, Other, Transportation, Essential Tool and/or Moving & Storage need.

15. Inspector recorded Inaccessibility incorrectly.

16. Inspector recorded Utilities Out incorrectly.

17. Inspector’s cumulative differences from missed, excessive or by recording a wrong cause of damage for real and personal property exceeding $500 will be returned for correction. The threshold is based on the fiscal year national low price and includes all specs with an associated dollar amount.

a. For example: the inspector failed to record $100 of exterior wall damaged, listed $550 in roof covering damaged by flood but was damaged by Wind, and recorded a $250 dehumidifier purchased outside the eligible time-period, would aggregate a $900 error.

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