3_FINALREVINSTURCTIONSTOOFFEROR

HSCG89-09-R-65M206

HSCG89-09-R-65M206

G. ADDENDUM FAR 52.212-1 INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS (Nov 2007)

1. FAR 52.212-1(b) submission of proposals is amended as follows: Offerors shall submit a fully executed proposal to be considered for evaluation, including a fully executed SF1449, complete and accurate “Schedule of Services,” Representations and Certifications,,’ Past Performance Question furnished by customer and email separately by that customer, Responsibility information, acknowledgements of Amendment (if applicable), and all other required submittals. Documents that require a signature and are submitted via e-mail will have to included a .pdf file with a signature.

2. Site Tour and preproposal conference COAST GUARD SECTOR HONOLULU.

A Site visit and the following date for the preproposal conference are scheduled for Oct. 6 and 7th, 2009, 8AM.

a. The Contracting Officer will attend this site visit. . All questions shall be in writing and forwarded to the Contracting Officer, Kathryn Rato. Questions may be e-mailed to the Contracting Officer at Kathryn.m.rato@uscg.mil, by Sept. 8, 2009. Questions must be submitted in writing to be answered at the pre-proposal conference.

b. ARRANGEMENTS

i. Arrangement to attend the site visits can be made by contacting J. Purseglove 808-843-3869, no later than SEP. 17, 2009 or e-mail to Jarrod.L.Purseglove@uscg.mil Provide him your name, company AND OR Security Clearance info., last 4 of SSN, We will all meet at Coast Guard ESU, Sand Island Honolulu, and travel by caravan to Mt. Kaala, interested offerors need to have their own vehicle, a 4 wheel drive.

ii. All questions and answers will be followed in writing via amendment to the solicitation. Note: The location for the pre-proposal conference is a military installation. In order to enter the installation, all attendees will be required to submit identification to the guards. Guards may make immigration and criminal type checks prior to authorizing entry into the installation.

iii. Failure to attend the site visit will be construed to mean that the offeror fully understands all requirements of the solicitation and the Performance Work Statement; however, offerors are strongly encouraged to attend.

OFFERORS ARE ADVISED that if they have any questions regarding any part of the solicitation, the questions MUST BE DIRECTED TO MS. KATHRYN RATO, IN WRITING, please submitt 2 days before the SITE TOUR. Terms and conditions of the solicitation and the specifications will remain unchanged unless they are amended in writing. UNDER NO CIRCUMSTANCES will any oral statements or agreements be binding upon the Government, unless such statements or agreements are issued in writing by the Contracting Officer. Questions may be submitted up to time of award, any offerors questions will be answered in writing in the form of a solicitation amendment, and posted on FedBizOPTs.

3. FAR 52.212-(c ) is revised as follows: the Offeror agrees to hold the prices and other representatives in its offer firm for 60 calendar days____(please initial) from the date specified for receipt of proposals.

4. Requirement For Submission Of Proposals And Contents

a. Provide Contractor responsibility information. Before the Government can award a contract, it must make an affirmative determination of offeror responsibility. As a minimum the following information is required to assist in making the determination.

i. Company checking/savings account. The name and address of your financial institution, account numbers and the name and number of the individual at your company’s financial institution that you have authorized in writing to release information to the Contracting Officer.

ii. Names and addresses along with telephone numbers of suppliers with whom you regularly do business, minimum 3.

b. For Large Business: submit ATTCH 6 completed, this is regarding 52.219-9 Small Business Subcontracting Plan

c. VOLUME I – PRICING PROPOSAL:

. The Offeror shall submit a price proposal, which consist of a completed Price Schedule pages . 2-12 of this solicitation.

d. VOLUME II- PAST PERFORMANCE/EXPERIENCE AND TECHNICAL PROPOSAL

The technical proposal must be submitted as follows:

The Offeror shall submit a technical proposal, 1 original and three copies not to exceed 50 pages and include all required information EXCLUDING any reference to price. Offeror shall address in detail the proposed approach for satisfying the technical requirements of the solicitation. The technical proposal should be precise, factual and stand-alone. The proposal should not assume the evaluation team is aware of the offeror’s abilities, plans, facilities, organization, or any other pertinent facts that are important to the accomplishment of the project. The use of general or vague statements such as "standard procedures will be used" or "good business practices will be used" will be interpreted as evidence of a lack of understanding on the part of the and/or as an inability to demonstrate adequate qualifications. Previously submitted data will not be used in the evaluation of proposals.

i. TECHNICAL/MANAGEMENT APPROACH: The technical performance plan shall demonstrate how the offeror plans to meet the major requirements of the contract identified in the PWS. Include any known subcontractors for each work area. As a minimum the plan shall:

(1) Analysis or approach of how offeror plans to meet the CASREP response times for system casualties at each of the Hawaiian Islands and Guam, addressing key Single Technical Point of Contact, 24/7 coverage, transportation and dispatching work. Please be specific as to the proposed location of technicians relevant to accomplishment of CASREP response and troubleshooting to meet performance objectives. Provide specific rationale used to determine number and placement of technicians to accomplish the PWS workload and performance objectives.

(2) Offeror should demonstrate that the key personnel have relevant managerial experience and qualifications to manage/ accomplish performance objectives. Offeror to provide a wire diagram outlining the key personnel. Offeror to provide position descriptions for the key personnel that clearly set forth the lines of authority, responsibilities, functional assignments and qualifications. The offeror must indicate whether the individual is a proposed or current hire. The proposal must include your approach on monitoring and controlling any known subcontractors to be used in the performance of these services. Provide how and why the proposed subcontractor was selected.

(3) The offeror should demonstrate the technical service personnel proposed have the knowledge, relevant communications systems troubleshooting skills and experience. Technical service personnel assigned or proposed should include their resumes and technicians must have at least 4 years experience with similar or like systems/ listed in PWS. Experience working in Hawaii helpful, but not mandatory.

(4) Property Control and Resources Management. The offeror shall explain their approach for managing all property/ resources. The explanation shall address: Spares Management (methods and procedures for handling, receiving, and issuing) and reporting. Spares staging location(s) for Repair/ Replacement parts on all islands or a satisfactory alternative to meet response requirement. Describe how repair of failed equipment /assemblies are accomplished to be in ready for issue status.

ii. PAST PERFORMANCE/ EXPERIENCE Questionnaires

Past Performance/ Experience Questionnaire (Attachment to this Solicitation)The offeror shall submit Attachment _4, to three references noting to each reference that each questionnaire must be submitted directly to the contracting officials (Block 7.a of the SF 1449) no later than the due date of receipt of proposals (Block 8 on SF 1449). The reference must report on relevant work performed by the offeror and work that has been accomplished within the last 3 years. The Government reserves the right to assign the offeror a “neutral with unknown confidence” evaluation for lack of references and late references. (see paragraph H. FAR 52.212-2 EVALUATION-COMMERCIAL ITEMS regarding devaluation of past performance/experience for this Solicitation. The Government reserves the right to consider any information received prior to contract award.

H Addendum to 52.212-2 EVALUATION--COMMERCIAL ITEMS (JAN 1999) The Government will award one firm-fixed price contracts resulting from this solicitation. An evaluation will be made of the offeror’s proposal and the results will be used in determining if an award shall be made. The source selection will be based on an integrated assessment of the factors set forth below to determine what proposal is most advantageous to the Government. The integrated assessment will involve a determination by the Government of the overall value of the proposal. Offeror must recognize that the subjective judgment of the Government evaluators is implicit in the evaluation process. Throughout the evaluation the Government will consider "corrective potential" when a deficiency is identified. Proposals unrealistic in terms of technical approach or price will be deemed indicative of an inherent lack of comprehension of the complexity and risks of the requirements.

The Government will award the contract resulting from this solicitation to the responsible offeror(s) whose offer conforming to the solicitation will be the best overall value to the Government, price and other factors considered. In selecting the best overall value to the, Government, will consider the value of each offeror in terms of the evaluated technical quality offered and his past performance/experience for the price. The relative quality of offerors will be based upon their ability to exceed the minimum performance requirement of this Solicitation resulting in less risk of nonperformance, defective performance, and late performance under the resulting contract. The quality in technical offers and in past performance/experience as well as its relevancy to this solicitation’s requirements will be compared with differences in the overall price to the Government. The Government may award to other than the lowest-priced offer, based upon its determination of which offer is the best overall value to the Government, technical, past performance/experience and price factors considered. Regarding technical evaluation, the subfactors are listed in descending order of importance. Technical subfactors 1-3 combined are twice the weight of subfactors 4 . All evaluation factors other than cost or price, when combined, are approximately equal to cost or price.

Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

TECHNICAL/MANAGEMENT APPROACH EVALUATION

The proposed technical approach will be evaluated for adequacy and effectiveness. Evaluation will be evaluated to determine if the proposal demonstrates an understanding of the factors covered under the technical section. The following specific sub-factors will be evaluated:

(1) Analysis or approach of how offeror plans to meet the CASREP response times for system casualties at each of the Hawaiian Islands and Guam, addressing key Single Technical Point of Contact, 24/7 coverage, transportation and dispatching work, specific proposed location of technicians relevant to accomplishment of CASREP and troubleshoot immediate problems to meet performance objectives. Do proposed numbers and placement of assigned technicians accomplish the PWS workload and performance objectives?

(2) Key personnel has relevant managerial experience and qualifications to manage/ accomplish performance objectives with a minimum of 2 years experience, training, skills and applicable certificates. Is a wire diagram outlining the key personnel proposed from the support manager to each major technical service areas provided? Are position descriptions for all key personnel that clearly set forth the lines of authority, responsibilities, functional assignments and qualifications provided? Does the approach monitor the proposed subcontractors?. Does the proposal explain how the subcontractor was selected?

(3) Technical personnel have relevant experience (e.g. 4 years) and qualifications?

(4) Did the offeror explain sufficiently the approach for managing property and resources? Did offeror explain Spares Management (methods and procedures for handling, receiving, and issuing) and reporting? Are spares staging location(s) for Repair/ Replacement parts on all islands satisfactory or is a satisfactory alternative to meet response requirement offered? Did offeror describe how repair of failed equipment /assemblies are accomplished to be in ready for issue status?

PAST PERFORMANCE/EXPERIENCE EVALUATION

Relevant past performance/experience will be evaluated using information from multiple sources. The judgment of the evaluators will be used in assessing the probability of success in performing this requirement, problems on previous effort and the impact upon this requirement, the alternatives available to meet the requirements of this solicitation if the proposed method of performance should fail.

(1) The review of the past performance/experience information required of this solicitation.

(2) Seeking past performance/experience information through the use of questionnaires.

(3) Using data independently obtained from other government and commercial sources.

In evaluating past performance/experience, strong emphasis will be placed on the record of past performance/experience on relevant contracts, contracts of comparable complexity and similar technical requirements. The following sub-factors will be used in evaluating past performance/experience. Relevancy is more important that other subfactors. Resource Availability, Responsiveness, Timeliness and Quality of Service/Customer satisfaction are of equal importance.

a. Relevancy: Experience in similar types of service and contracts, i.e., technical complexity and dollar value.

b. Resource Availability: Stability of contractor’s workforce; technically qualified personnel; and management of personnel at sites other than the central maintenance shop location.

c. Responsiveness: Reporting and stocking inventories; management’s responsiveness to emergency situations (e.g., strikes, surges, natural disasters); and planning, scheduling, coordinating and forecasting requirements.

d. Timeliness: Meeting delivery and reporting schedules.

e. Quality of Service/Customer Satisfaction: Performs in accordance with contract requirements; ability to recognize, react, and resolve a number of severe problems, in an effective and expeditious manner.

Offerors without a record of relevant and recent (within the past 3 years) past performance/experience or no record of past performance will be given a “neutral with unknown confidence” past performance evaluation. In accordance with FAR 15.305(a)(2)(iv) an offeror without a record of relevant past performance/experience or for whom information on past performance/experience is not available will not be evaluated favorably or unfavorably on past performance. However, an offeror with no relevant past experience history may not represent the most advantageous proposal to the Government because it represents risk in successfully performing the Solicitation requirements.

PRICE.

a. The price proposal will not be rated or scored. For the purpose of evaluation only, the total evaluated price of this contract will be the sum of the totals for all the Base Period line items and all Option Periods line items. In order to be considered for award, an offeror must submit a price for all the CLINs for the Base Period and all contract Option periods.

b. Price analysis will be conducted to ensure any contract awarded is for a fair and reasonable price. For evaluation only, the factor of 10% shall be applied to non-HUBZONE offers, see Section K of this document, specifically FAR 52.219-4 Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Jul 2005)

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