Attachment 4 - Past Performance Questionnaire-NarrativeMMP294 Port Sec Eval Assessmnts.doc

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USCG PROFESSIONAL TECHNICAL AND MANAGEMENT SERVICES FOR MARINE SAFETY, SECURITY AND ENVIRONMENT
Solicitation number
HSCG23-09-R-MRP175
Issued by

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Attachment 4 - Past Performance Questionnaire

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Past Performance Questionnaire

Purpose: This questionnaire will be used by the Contract Specialist to obtain past performance information from a reference listed in the Offeror’s proposal for solicitation number HSCG23-09-R-MRP175.

Customer

Deliverable / Service Description

Point of Contact

Contract Number

Delivery Order/Task Order Number

Contracting Officer

E-Mail Address

Contractor Name

Questions:

1. Briefly describe the deliverable/service purchased under the contract/delivery order.

2. What was the contract type (Firm-Fixed Price, Cost Type, Time &Materials, etc.) and dollar value of the requirement?

3. Did the contractor complete the contract/delivery order/task order in a timely manner, adhering to contract schedules?

4. Did the contractor demonstrate a good cost control system (forecasting and controlling costs)?

5. Did the quality of the deliverables or services conform to the contract requirements, including workmanship?

6. Were performance problems encountered with the requirements or services of the Contract or order?

7. If yes to number 6 above, how were they addressed? Were they handled satisfactorily and in a timely fashion?

8. Did the contractor offer a standard warranty for the deliverable or service? Was the warranty ever initiated?

9. Did the contractor provide support of any deliverables after initial purchase (e.g., parts availability, manufacturer repair support, equipment maintenance/repair)?

10. Would you purchase deliverables or services from this Contractor again?

11. Was the Contractor committed to customer satisfaction and business-like concern for the interest of the customer?

12. How responsive was the Contractor to change orders or deliverables/service modifications, if needed?

13. How would you rate this contractor overall:

a) Superior

b) Satisfactory

c) Marginal

d) Unsatisfactory

e) Neutral

HSCG23-09-R-MRP175

Past Performance Questionnaire Attachment 4 8/11/2009

File details come from the government source that posted it. Updated .