Revised_RFP_pages_Amendment_2.pdf

HSCEDM-16-R-00002

Amendment 2

Office of Refugee Resettlement (ORR) within the Department of Health and Human Services.

Individuals under the age of 18 who are “accompanied” by an “available” parent or legal guardian may be detained by ICE whether or not the parent or legal guardian is in ICE custody.

Urgent Condition – An urgent condition is a medical condition requiring immediate attention that can be provided by health care staff at the facility. For example, a laceration requiring sutures, asthma attack requiring nebulizer treatment. (IHSC Operational Definition)

Vacancy(ies) – The status of a position code whereby there is no assigned Contractor staff that is onsite and working relative to that position code excluding government acknowledgement of administrative leave.

Working - status of a contractor that has met all the prerequisites such that they are actively performing the functions of their position description at their duty station as scheduled. (IHSC Operational Definition)

Workplace Harassment - Workplace harassment is defined as any unwelcome verbal or physical conduct based on race, color, religion, sex (of a sexual or non-sexual nature), national origin, age, disability, reprisal, sexual orientation, parental status, or protected genetic information. It includes, but is not limited to, repeated derogatory slurs, stereotypes or generalities that lump one group together and denigrate them, racial or ethnic jokes and displaying paraphernalia of racial hate groups. (ICE Policy # 8003.1, Anti-Harassment Policy)

(End of Section C)

SECTION L – INSTRUCTIONS, CONDITIONS, AND NOTICE TO OFFERORS

L-1. 52.252-1 -- Solicitation Provisions Incorporated by Reference. (FEB. 1998) This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The Offeror is cautioned that the listed provisions may include blocks that must be completed by the Offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the Offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer.

Full texts of solicitation provisions may be accessed electronically at these addresses:

http://farsite.hill.af.mil/vffara.htm http://farsite.hill.af.mil/reghtml/regs/other/hsar/3052.htm

PROVISION DESCRIPTION YEAR

52.214204-7 System for Award Management JUL 2013

52.212-1 Instructions to Offerors -- Commercial Items OCT 2015

52.222-24 Preaward On-Site Equal Opportunity Compliance Evaluation

FEB 1999

52.222.46 Evaluation of Compensation for Professional Employees FEB 1993 52.237-10 Identification of Uncompensated Overtime MAR 2015

L-2. 52.216-1 -- Type of Contract. (APR.1984)

The Government contemplates award of one (1) Labor Hour/Time and Material type contract resulting from this solicitation.

(End of Provision)

L-3. 52.233-2 -- Service of Protest. (SEP. 2006)

(a) Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), shall be served on the Contracting Officer (addressed as follows) by obtaining written and dated acknowledgment of receipt from Linda Applewhite. Protests shall be sent to the following address:

Detention, Compliance, and Removals (DCR) DHS | ICE | Office of Acquisition Management (OAQ) 801 I Street, N.W.

Washington, DC 20536-5750

(b) The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

(b) Offerors shall submit one CD/DVD with the Offeror’s Standard Technical Proposal in “searchable” .pdf format and Offeror’s Sanitized Technical Proposal in MicroSoft Word. Mark the CD/DVD with the Offeror’s name, the solicitation number and “Volume I”.

(c) Technical Approach (50 page limit)

(1) Technical Capabilities - Any proposed technical approach must reflect a demonstrated understanding of and experience with the requirements, and a sound, practical, and feasible method to accomplish all tasks and the standards to be used in accomplishing the tasks. Demonstrated understanding and experience also includes the extent to which the Offeror understands the detailed tasks of medical staffing services and the demonstrated ability to staff the listed IHSC locations.

Additionally, the Offeror’s technical approach shall demonstrate an understanding of the requirements for labor, technical expertise, and program goals that will enable timely execution of the requirements. The Offeror’s technical submission shall clearly support and substantiate its innovative, creative and cost effective methods through which the requirements of the SOW will be obtained.

The Offeror shall clearly describe its plan and demonstrate effective methods for accomplishing the SOW.

(2) Transition Plan - The plan to ensure a seamless transition between the Offeror and the incumbent contractor, which ensures minimal disruption to vital contractor services and Government activities. The plan shall address, at a minimum:

a. Recruitment of adequate and available staff;

b. Training of new and incumbent employees;

c. Licenses and Permits obtained prior to performance;

d. Insurance obtained prior to performance and in compliance with RFP requirements; and

e. Background Investigations; all employees are cleared in accordance with

Section C-205 of the SOW.

(3) Quality Control Plan - The approach to assuring quality control throughout the life of the contract that demonstrates full compliance with ICE requirements. The Offeror shall describe its approach to planning and executing a quality control and assurance process throughout the life of the contract that will fully meet the standards proposed in its offer. The QCP shall address the Offeror’s ability to self-monitor in regard to:

inspections, methodology, supervisory plan, and communication plan and shall address the required QCP elements described in the SOW, including:

a. Contractor Quality Committee;

b. Training, Licensure and Competency Compliance Plan;

c. Temporary Vacancy/Absence Coverage Plan;

d. Staff Supervision Plan;

subcontractors), which shows the resource allocation for the tasks identified. The Offeror shall demonstrate, in detail, the ability to meet the minimum staffing required by ICE and the Offeror’s approach to meeting the Government’s requirement with the proposed staff.

While this section must not include any pricing information, Offerors shall ensure that the level of effort estimates provided in this volume correspond to the Offeror’s price proposal and that the total level of effort for each performance period aligns with the Government’s requirement, as stated throughout the SOW and the RFP attachments. The staffing plan shall also include an organizational chart with proposed personnel, including supervisors and key personnel (See Attachment J-1 – Preliminary Site Staffing Matrix).

(2) Capability and Experience of Key Personnel: The Offeror’s proposal shall clearly demonstrate that the proposed key personnel meet or exceed all stated minimum criteria (education and experience, years of experience and other technical experience) required under the applicable position description.

The Offeror shall identify and provide the proposed position descriptions for key personnel (on-site and off-site), as described in the solicitation. The Offeror shall list the broad qualification criteria, including education and experience, for each key personnel position description proposed. The Offeror is limited to two (2) single-sided pages per position to describe the position description for each key personnel (on-site and off-site) proposed. This information will not be counted towards the overall page limitation. Resumes are also required for each Key Personnel (on-site and off-site) proposed. (Resumes are limited to two (2) single-sided pages each, but are excluded from the overall page limitation)

(3) Subcontractors: The Offeror’s proposal shall identify proposed subcontractors and team members it intends to utilize for this procurement. Describe the work to be performed by the proposed subcontractors or team members and provide a plan for managing subcontractors and team members in fulfilling the requirements of this RFP.

Identify the contractual arrangement or relationship with the Prime intended for each subcontractor or team member.

(e) Corporate Experience (Limit of 2 pages for each past performance referenced with a total page limit of 8 pages)

(1) For which the Offeror had performed as a prime contractor, identification of a minimum of three (3) contracts with federal, state or commercial organizations of at least one (1) year in duration and performed within the past five (5) years for requirements similar in size and scope to this requirement.

(2) A detailed narrative addressing each of the following elements:

a. Summary of the project;

b. Detailed description of the work performed and results achieved;

c. Explanation of how the work performed is similar in scope and complexity to that described in the SOW;

d. Project schedule, i.e. - major milestones, tasks, deliverables. Include explanation of any delays;

e. Whether efforts resulted in staying within the proposed project price or cost. If so, what measures were taken to ensure compliance with the project price/cost? If not, why and what was the outcome of any price/cost overrun; and

f. Problems encountered and corrective actions taken.

L-9.3 Instructions for the Preparation of Volume II, Administration and Past Performance

(a) Hard copy submissions are required for this solicitation. Offeror shall provide one (1) original and two (2) copies of Volume II, Administration and Past Performance. Each copy must include a cover page identifying:

(1) Volume number;

(2) Solicitation number;

(3) Offeror’s name, address and DUNS number;

(4) Offeror’s point of contact’s name, phone and email; and

(5) Date of Submission

(b) Offeror shall submit one CD/DVD with the electronic copy of Volume II, Administration and Past Performance.

(c) Administration and Past Performance volumes shall include the following:

(1) Offer Letter;

(2) Signed solicitation document with all required fill-ins completed (including Section K);

(3) Proposed Small Business Subcontracting Plan;

(4) Past Performance references. For each contract referenced in Volume I, Corporate

Experience, provide a contract number and a point of contact at the agency or company where the work was performed that can discuss specifics about the project and the Offeror’s performance on the contract.

(5) Proof of Offeror’s participation in the DHS Mentor Protégé Program, if applicable.

(6) Compensation Plan for Professional Employees

L-9.4 Instructions for the Preparation of Volume III, Price Proposal

(a) Hard copy submissions are required for this solicitation. Offeror shall provide one (1) original and one (1) copy of Volume III, Price Proposal. Each copy must include a cover page identifying:

(1) Volume number;

(2) Solicitation number;

(3) Offeror’s name, address and DUNS number;

(4) Offeror’s point of contact’s name, phone and email; and

(5) Date of Submission

(6) Compensation Plan for Professional Employees

(b) Offeror shall submit four (4) CD/DVDs with the electronic copy of Offeror’s pricing, utilizing the Microsoft Excel spreadsheet included as Attachment J-13 – Medical Staffing Price Proposal. The Offeror shall not “lock” nor make any other changes to the spreadsheet. The spreadsheet must be returned in its original format, Microsoft Excel 2010. Mark the CD/DVD with the Offeror’s name, the solicitation number and “Volume III”. Pricing will only be evaluated if provided in accordance with these instructions.

(c) Price proposals shall include fully loaded labor rates for all categories provided under the RFP (see Pricing Spreadsheet). (No page limit, however price proposal shall only include a printout of the completed pricing spreadsheet).

(d) Price Proposal Instructions

(1) The number of hours and number of personnel identified on the spreadsheets are provided for planning purposes only. This information is not intended to provide any guarantees of the level of effort which may or may not be required during the term of the contract.

(2) The pricing spreadsheets contain fixed calculations. The only information required in the Standard Facilities and Family Residential Facility spreadsheets are fully burdened labor rates. No additional information is required nor will it be accepted or evaluated.

(3) Offerors shall include fully burdened labor rates for all positions noted on the

Standard Facilities and Family Residential Facility spreadsheets. Any proposal received without rates proposed for any position identified in the Standard Facilities and Family Residential Facility spreadsheets will receive no further consideration for award.

(4) Offerors shall propose pricing for transition activities (Transition Standard

Facility and Transition Family Residential Facility). Offerors shall specify which categories it intends to utilize during transition periods by indicating the number

SECTION M – EVALUATION FACTORS FOR AWARD

M-1. 52.217-5 -- Evaluation of Options. (Jul 1990)

Except when it is determined in accordance with FAR 17.206(b) not to be in the Government’s best interests, the Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. Evaluation of options will not obligate the Government to exercise the option(s).

(End of Provision)

M-2. 3052.219.72 Evaluation of Prime Contractor Participation in the DHS Mentor Protégé Program (Jun. 2006)

This solicitation contains a source selection factor or subfactor regarding participation in the DHS Mentor-Protégé Program. In order to receive credit under the source selection factor or subfactor, the offeror shall provide a signed letter of mentor-protégé agreement approval from the DHS Office of Small Business and Disadvantaged Business Utilization (OSDBU) before initial evaluation of proposals. The contracting officer may, in his or her discretion, give credit for approvals that occur after initial evaluation of proposals, but before final evaluation.

(End of provision)

M-3. EVALUATION OF PROPOSALS

(a) Proposals submitted in response to this solicitation will be evaluated in accordance with the criteria identified in this RFP. The objective of the evaluation is to determine which proposals offer the best prospect for attainment of the objectives of the solicitation, price and other factors considered.

(b) Proposals will be evaluated and scored on the Offeror’s proposed Technical Approach, Management Approach, Corporate Experience, and Administration and Past Performance. Sub-factors will not receive separate scores in these evaluation factors with the exception of the Administration and Past Performance. Proposed prices will be evaluated, but will not be scored.

(b) A major item and/or gross omission which precludes meeting program objectives which cannot be corrected prior to or during negotiations without major revision or complete resubmission of the proposal will cause a proposal to be found technically unacceptable. Those proposals found to be technically unacceptable and not reasonably subject to being made acceptable will be eliminated from further consideration.

M-4. AWARD SELECTION

(a) The Government intends to award a contract to the Contractor whose proposal for the services described herein conforms to the solicitation and represents best overall value to the Government. The Best Value Trade Off approach is the method the Government will use to

(4) Compliance with Standards: The Government will evaluate the Offeror’s approach to meeting the Government’s standards, as listed in the RFP and related attachments. The Government will evaluate the Offeror’s approach and level of compliance with required standards.

(c) Evaluation Factor 2 – Management Approach.

The management approach will be evaluated for its quality and evidence of the extent to which the Offeror’s management approach will provide a thorough and relevant plan for managing, overseeing, and accomplishing performance as required in the RFP and SOW. The Offeror shall demonstrate its ability to manage the team proposed and the ability to accomplish the requirements in the SOW with the proposed personnel. The Government will evaluate the Offeror’s approach for obtaining, allocating, monitoring, and controlling all resources required to ensure the successful attainment of objectives.

Additionally, the management approach shall address the following:

(1) Organizational Structure and Staffing Plan: The Offeror shall demonstrate, in detail, the ability to meet the minimum staffing required by ICE and the Offeror’s approach to staffing and meeting the Government’s requirement with the proposed staff.

(2) Capability and Experience of Key Personnel: The Government will evaluate whether key personnel have the capability and all stated experience and technical experience required to meet the Government’s requirement. Offerors proposing personnel who do not meet the requirements may be rated as “unacceptable” or less favorable.

(3) Subcontractors: The Government will evaluate the Offeror’s proposed plan for utilization of subcontractors.

(d) Evaluation Factor 3 – Corporate Experience

The Offeror’s Corporate Experience will be evaluated using detailed information provided by the Offeror. Corporate Experience must: (1) demonstrate for Government and/or commercial customers, the Contractor’s experience in performing medical staffing services of similar size, scope and complexity as described in the Statement of Work; (2) show the Contractor’s successful performance of the applicable work; and (3) be recent (within past 5 years).

(e) Evaluation Factor 4 – Administration and Past Performance

Each Offeror’s submission will be reviewed for compliance and will receive an administrative score of “Pass”, “Fail” or “Neutral” for each sub-factor below. Contractors without a record of relevant past performance or for whom information on past performance is not available will receive a neutral rating, as required by FAR Part 15.305(a)(2)(iv).