Attachment 2A.pdf
PDF 153 KB Posted
- Attached to
- Request For Proposal - Detention Management Services - Puerto Rico Federal contract opportunity
- Solicitation number
- HSCEDM-12-R-00009
- Issued by
- Immigration and Customs Enforcement
About this file
Attachment 2A
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| SF 30 | — | |
| SF 30 | — | |
| Sections C-M without Track Changes | — | |
| SF 30 | — | |
| Section B | — | |
| Sections C-M with Track Changes | — | |
| Contractor Questions and Answers Due By May 9 2012.pdf | ||
| SF 30 | — | |
| Attachment 6.pdf | ||
| SF 30 | — | |
| Sections C-M | — | |
| QUESTIONS AND ANSWERS FROM THE SITE VISIT | — | |
| LIST OF SITE VISIT PARTICIPANTS | — | |
| Sections C-M | — | |
| SF 30 Amendment 000001.pdf | ||
| Sections C-M with Track Changes | — | |
| Sections C-M without Track Changes | — | |
| Attachment 3.pdf | ||
| Sections C - M.pdf | ||
| Attachment 2B.pdf | ||
| Attachment 1.pdf | ||
| Attachment 4.pdf | ||
| Attachment 2.pdf | ||
| Attachment 5.pdf | ||
| Attachment 2C.pdf | ||
| Section A-B | — |
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Text version
ICE RFP # HSCEDM-12-R-00009 131
Attachment 2A- Performance Requirements Summary
FUNCTIONAL AREA/
WEIGHT
PERFORMANCE
STANDARD (NDS, ICE
POLICIES, PWS)
PERFORMANCE
MEASURE
METHOD OF
SURVEILLANCE
ACCEPTABLE
QUALITY LEVEL
WITHHOLDING
CRITERIA
Guard Services
(20%)
(Addresses staffing, work schedule, post orders, log books, firearms, body armor, equipment, training in accordance with ACA standards, and temporary lodging services)
NDS Reference:
Post Orders
PWS References:
Section C, Guard Services
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Annual review of the facility by the
Detention Standards
Compliance Unit
Periodic reviews in accordance with the attached performance monitoring tool
Monthly review of corrective action plan results
Ad-hoc reviews as needed
CDRs
Performance fully complies with all elements of standard at a level no less than acceptable (see Section
6 of the QASP)
A rating of Deficient will result in up to a 20% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established
A rating of At-Risk will result in up to a 20% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established
Transportation
Services
(10%)
(Addresses ground transportation of detainees, staffing and vehicles )
NDS Reference:
Non-Medical Emergency
Escorted Trips
Detainee Transfers
Transportation (Land
Transportation)
Section C, Transportation instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Annual review of the facility by the
Detention Standards
Compliance Unit
Periodic reviews in accordance with the attached performance monitoring tool
Monthly review of corrective action plan results
Ad-hoc reviews as elements of standard at a level no less than acceptable (see Section
6 of the QASP)
A rating of Deficient will result in up to a 10% deduction in the monthly invoiced per-diem day rate deduction in the monthly invoiced per-diem day rate until compliance with the standard is established
Food Services
(Addresses compliance with
ICE standards regarding food quality, nutrition, transportation, and sanitation )
NDS Reference:
Food Service
Section C, Food Services instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Annual review of the facility by the
Detention Standards
Compliance Unit
Periodic reviews in accordance with the attached performance monitoring tool
Monthly review of corrective action plan results
Ad-hoc reviews as
Performance fully complies with all elements of standard at a level no less than deduction in the monthly invoiced per-diem day rate deduction in the monthly invoiced per-diem day rate
ICE RFP # HSCEDM-12-R-00009 132
PERFORMANCE
STANDARD (NDS, ICE
POLICIES, PWS)
PERFORMANCE
MEASURE
METHOD OF
SURVEILLANCE
ACCEPTABLE
QUALITY LEVEL
WITHHOLDING
CRITERIA
needed
CDRs standard is established
Systems
Maintenance (15%)
(Addresses facility preventative maintenance and repair services)
PWS Reference:
Section C, Systems
Maintenance instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Equipment maintenance and repair services performed in a timely manner resulting in minimum interruption to normal operations
Preventative maintenance service schedule
Maintenance records and logs
Monthly review of corrective action plan results
Ad-hoc reviews as needed
Review of contractor’s quality control program monitoring reports
CDR’s
Performance fully complies with all elements of standard at a level no less than result in up to a 15% deduction in the monthly invoiced per-diem day rate result in up to a 15% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established
General Grounds
Maintenance and
Landscaping
(Addresses the interior and exterior appearance of facilities)
PWS Reference:
Section C, General Grounds
Maintenance and Landscaping
Services
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Periodic reviews in accordance with the attached performance monitoring tool
Monthly review of corrective action plan results
Ad-hoc reviews as needed
CDR
Performance fully complies with all elements of standard at a level no less than deduction in the monthly invoiced per-diem day rate deduction in the monthly invoiced per-diem day rate until compliance with the standard is established
Facility Security and
Control (20%)
(Addresses compliance with
ICE standards to maintain
Security and Control at locations with a detainee population)
(Addresses Contractor compliance with ICE
NDS Reference:
Admission and Release
Contraband
Detention Files
Detention Searches
Disciplinary Policy
Emergency Plans
Environmental Health and
Safety
Funds and Personal Property
Hold Rooms in Detention
Facilities
Issuance and Exchange of
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Annual review of the facility by the
Detention Standards
Compliance Unit
Periodic reviews in accordance with the attached performance monitoring tool
Monthly review of corrective action plan results
Ad-hoc reviews as needed
Performance fully complies with all elements of standard at a level no less than deduction in the monthly invoiced per-diem day rate deduction in the monthly invoiced per-diem day rate
ICE RFP # HSCEDM-12-R-00009 133
PERFORMANCE
STANDARD (NDS, ICE
POLICIES, PWS)
PERFORMANCE
MEASURE
METHOD OF
SURVEILLANCE
ACCEPTABLE
QUALITY LEVEL
WITHHOLDING
CRITERIA
emergency procedures, reporting of serious incidents, evacuation plans, injury, illness, medical requests, evacuation, detainee death or injury)
Clothing, Bedding and Towels
Key and Lock Control
Medical Care
Population Counts
Post Orders
Security Inspections
Telephone Access
Terminal Illness, Advance
Directives and Death
Visitation
Use of Force
Section C, Facility Security and
Control
Administration and
Personnel (10%) responsibilities in providing employees to perform under this contract) responsibilities for developing plans and programs, maintaining manuals, attending meetings, and preparing records and reports)
NDS Reference
Emergency Plans
Section C, Key Personnel, Staffing Plan, Contractor
Administrative Requirements
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Annual review of the facility by the
Detention Standards
Compliance Unit
Periodic reviews in accordance with the attached performance monitoring tool
Monthly review of corrective action plan results
Ad-hoc reviews as needed
CDRs
Performance fully complies with all elements of standard at a level no less than deduction in the monthly invoiced per-diem day rate deduction in the monthly invoiced per-diem day rate until compliance with the standard is established
Background and
Clearance
Procedures
(5%)
(Addresses background investigations, security requirements, suitability
PWS Reference:
Section H, Background and
Clearance Procedures
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Ad-hoc reviews as elements of standard at a level no less than result in up to a 5% deduction in the monthly invoiced per-diem day rate result in up to a 5% deduction in the monthly invoiced per-diem day rate
ICE RFP # HSCEDM-12-R-00009 134
PERFORMANCE
STANDARD (NDS, ICE
POLICIES, PWS)
PERFORMANCE
MEASURE
METHOD OF
SURVEILLANCE
ACCEPTABLE
QUALITY LEVEL
WITHHOLDING
CRITERIA
determinations, background investigations, employment and continued eligibility, and security management)
(Reporting alleged employee misconduct, arrests, employees under investigation by any law enforcement agency)
ICE RFP # HSCEDM-12-R-00009 135
The following is a breakdown of the percentage amounts that will be withheld or deducted for each functional area for 1 st offense through 4 th offense in deficient and at-risk within the entire contract period of performance. As stated in the withholding and deduction criteria, no more than the total weight for each functional area (for example 20% for Guard Services) will be withheld or deducted on the monthly invoice. The offenses will be recorded on a twelve (12) month basis.
WITHHOLDING
Deficient 1
Offense 2 nd Offense 3 rd Offense 4 th Offense
Guard Services 5.00% 10.00% 15.00% 20.00%
Transportation Services 2.50% 5.00% 7.50% 10.00%
Food Services 2.50% 5.00% 7.50% 10.00%
Systems Maintenance 3.75% 7.50% 11.25% 15.00%
General Grounds Maintenance and Landscaping 2.50% 5.00% 7.50% 10.00%
Facility Security and Control 5.00% 10.00% 15.00% 20.00%
Administration and Personnel 2.50% 5.00% 7.50% 10.00%
Background and Clearance Procedures 1.25% 2.50% 3.75% 5.00%
DEDUCTION
At-Risk 1
Offense 2 nd Offense 3 rd Offense 4 th Offense
Guard Services 5.00% 10.00% 15.00% 20.00%
Transportation Services 2.50% 5.00% 7.50% 10.00%
Food Services 2.50% 5.00% 7.50% 10.00%
Systems Maintenance 3.75% 7.50% 11.25% 15.00%
General Grounds Maintenance and Landscaping 2.50% 5.00% 7.50% 10.00%
Facility Security and Control 5.00% 10.00% 15.00% 20.00%
Administration and Personnel 2.50% 5.00% 7.50% 10.00%
Background and Clearance Procedures 1.25% 2.50% 3.75% 5.00%
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