Attachment 2C.pdf
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- Attached to
- Request For Proposal - Detention Management Services - Puerto Rico Federal contract opportunity
- Solicitation number
- HSCEDM-12-R-00009
- Issued by
- Immigration and Customs Enforcement
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Attachment 2C
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| SF 30 | — | |
| SF 30 | — | |
| Sections C-M without Track Changes | — | |
| SF 30 | — | |
| Section B | — | |
| Sections C-M with Track Changes | — | |
| Contractor Questions and Answers Due By May 9 2012.pdf | ||
| SF 30 | — | |
| Attachment 6.pdf | ||
| SF 30 | — | |
| Sections C-M | — | |
| QUESTIONS AND ANSWERS FROM THE SITE VISIT | — | |
| LIST OF SITE VISIT PARTICIPANTS | — | |
| Sections C-M | — | |
| SF 30 Amendment 000001.pdf | ||
| Sections C-M with Track Changes | — | |
| Sections C-M without Track Changes | — | |
| Attachment 2A.pdf | ||
| Attachment 3.pdf | ||
| Sections C - M.pdf | ||
| Attachment 2B.pdf | ||
| Attachment 1.pdf | ||
| Attachment 4.pdf | ||
| Attachment 2.pdf | ||
| Attachment 5.pdf | ||
| Section A-B | — |
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Text version
Department of Homeland Security
Immigration and Customs Enforcement
Office of Detention and Removal Operations
FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
G-324B (Coded 10132010) Detention Inspection Form Worksheet for IGSAs - Rev: 07/09/07
Condition of Confinement Review Worksheet
(This document must be attached to each G-324B Inspection Form)
This Form to be used for Inspections of all Facilities Used Under 72 Hours
ICE Detention Standards Review Worksheet
Local Jail – IGSA
State Facility – IGSA
ICE Contract Detention Facility
Name
Address (Street and Name)
City, State and Zip Code
County
Name and Title of Chief Executive Officer (Warden/OIC/Superintendent)
Name and title of Lead Compliance Inspector
Date[s] of Review
From to
Type of Review Headquarters Operational Special Assessment Other
G-324B Detention Inspection Form Worksheet for IGSAs - Rev: 07/09/07
TABLE OF CONTENTS
DETAINEE SERVICES STANDARDS (SECTION I)
ADMISSION AND RELEASE
CLASSIFICATION SYSTEM
DETAINEE HANDBOOK
FOOD SERVICE
FUNDS AND PERSONAL PROPERTY
DETAINEE GRIEVANCE PROCEDURES
ISSUANCE AND EXCHANGE OF CLOTHING, BEDDING, AND TOWELS
RELIGIOUS PRACTICES
ACCESS TO TELEPHONES
VISITATION
HEALTH SERVICES STANDARDS (SECTION II)
ACCESS TO MEDICAL CARE
SUICIDE PREVENTION AND INTERVENTION
SECURITY AND CONTROL STANDARDS (SECTION III)
CONTRABAND
DETENTION FILES
DISCIPLINARY POLICY
EMERGENCY PLANS
ENVIRONMENTAL HEALTH AND SAFETY
HOLD ROOMS IN DETENTION FACILITIES
KEY AND LOCK CONTROL
POPULATION COUNTS
SECURITY INSPECTIONS
SPECIAL MANAGEMENT UNIT (ADMINISTRATIVE SEGREGATION)
SPECIAL MANAGEMENT UNIT (DISCIPLINARY SEGREGATION)
TOOL CONTROL
TRANSPORTATION (LAND)
USE OF FORCE
STAFF/DETAINEE COMMUNICATIONS
DETAINEE TRANSFER STANDARD
NOTE: FOR EACH STANDARD RATED BELOW ACCEPTABLE, FACILITIES MUST ATTACH A PLAN OF ACTION FOR BRINGING
OPERATIONS INTO COMPLIANCE. EACH FACILITY SHOULD EXAMINE THE ENTIRE WORKSHEET TO IDENTIFY AREAS OF
IMPROVEMENT, INCLUDING THOSE STANDARDS WHERE AN OVERALL FINDING OF ACCEPTABLE WAS ACHIEVED.
SECTION I
DETAINEE SERVICES STANDARDS
ADMISSION AND RELEASE
POLICY: ALL DETAINEES WILL BE ADMITTED AND RELEASED IN A MANNER THAT ENSURES THEIR HEALTH, SAFETY, AND WELFARE. THE
ADMISSIONS PROCEDURE WILL, AMONG OTHER THINGS INCLUDE: MEDICAL SCREENING; A FILE-BASED ASSESSMENT AND CLASSIFICATION
PROCESS; A BODY SEARCH; AND A SEARCH OF PERSONAL BELONGINGS, WHICH WILL BE INVENTORIED, DOCUMENTED, AND SAFEGUARDED AS
NECESSARY.
COMPONENTS ACC DEF N/A REMARKS
In-processing includes an orientation of the facility.
Medical screenings are performed by medical staff or persons who have received specialized training for the purpose of conducting an initial health screening.
All new arrivals are searched in accordance with the “Detainee
Search” standard. An officer of the same sex as the detainee conducts the search and the search is conducted in an area that affords as much privacy as possible.
Detainees are stripped searched only when cause has been established and not as routine policy. Non-criminal detainees are not strip-searched but are patted down, unless reasonable suspicion is established.
The “Contraband” standard governs all personal property searches. IGSAs/CDFs use or have a similar contraband standard. Staff prepares a complete inventory of each detainee’s possessions. The detainee receives a copy.
Two officers are present during the processing of detainee funds and valuables during admissions processing to the facility. Both officers verify funds and valuables.
Staff completes Form I-387 or similar form for CDFs and IGSAs for every lost or missing property claim. Facilities forward all I-
387 claims to ICE.
Detainees are issued appropriate and sufficient clothing and bedding for the climatic conditions.
The facility provides and replenishes personal hygiene items as needed. Gender-specific items are available. ICE Detainees are not charged for these items.
All releases are properly coordinated with ICE using a Form I-
203.
Staff completes paperwork/forms for release as required.
ACCEPTABLE DEFICIENT AT-RISK REPEAT FINDING
REMARKS:
AUDITOR’S SIGNATURE / DATE
CLASSIFICATION SYSTEM
POLICY: ALL FACILITIES WILL DEVELOP AND IMPLEMENT A SYSTEM ACCORDING TO WHICH ICE DETAINEES ARE CLASSIFIED. THE
CLASSIFICATION SYSTEM WILL ENSURE THAT EACH DETAINEE IS PLACED IN THE APPROPRIATE CATEGORY, PHYSICALLY SEPARATED FROM
DETAINEES IN OTHER CATEGORIES
COMPONENTS ACC DEF N/A REMARKS
The facility has a system for separating criminal and non-criminal ICE detainees. Violent offenders are separated from non-violent offenders.
Housing assignments are based on threat level.
DETAINEE HANDBOOK
POLICY: EVERY OIC WILL DEVELOP A SITE-SPECIFIC DETAINEE HANDBOOK TO SERVE AS AN OVERVIEW OF, AND GUIDE TO, THE DETENTION
POLICIES, RULES, AND PROCEDURES IN EFFECT AT THE FACILITY. THE HANDBOOK WILL ALSO DESCRIBE THE SERVICES, PROGRAMS, AND
OPPORTUNITIES AVAILABLE THROUGH VARIOUS SOURCES, INCLUDING THE FACILITY, ICE, PRIVATE ORGANIZATIONS, ETC. EVERY DETAINEE
WILL RECEIVE A COPY OF THIS HANDBOOK UPON ADMISSION TO THE FACILITY.
COMPONENTS YES NO NA REMARKS
The detainee handbook is written in English and translated into
Spanish, or into the next most-prevalent Language(s).
The detainee handbook states in clear language the basic detainee responsibilities.
The handbook identifies:
Initial issue of clothing and bedding, and personal hygiene items;
When a medical examination will be conducted;
The telephone policy, debit card procedures, direct and free calls, locations of telephones, policy when telephone demand is high, Policy and procedures for emergency phone calls, and the Detainee Message
System;
Facility search procedures and contraband policy; and
Facility visiting hours and schedule, and visiting rules and regulations
The handbook describes the detainee disciplinary policy and procedures, to include:
Prohibited acts and severity scale sanctions;
Time limits in the Disciplinary Process;
Summary of Disciplinary Process;
Sick call procedures for general population and segregation; and
The rights and responsibilities of all detainees.
FOOD SERVICE
POLICY: EVERY FACILITY WILL PROVIDE DETAINEES IN ITS CARE WITH NUTRITIOUS AND APPETIZING MEALS, PREPARED IN ACCORDANCE WITH
THE HIGHEST SANITARY STANDARDS.
COMPONENTS YES NO NA REMARKS
Trained staff supervises the food service program.
Knife cabinets close with an approved locking device and the on-duty cook foreman maintains control of the key that locks the device.
All knives not in a secure cutting room are physically secured to the workstation and staff directly supervises detainees using knives at these workstations. Staff monitor the condition of knives and dining utensils
Detainees are served at least three meals daily. No more than 14 hours elapse between the last meal served and the first meal of the following day.
A registered dietitian conducts a complete nutritional analysis of every master-cycle menu planned.
The food service program addresses medical diets.
Satellite-feeding programs follow guidelines for proper sanitation.
Hot and cold foods are maintained at the prescribed, "safe" temperature(s) after two hours. (140 degrees for hot – 40 degrees for cold)
All meals are provided in nutritionally adequate portions.
Food is not used to punish or reward detainees based upon behavior.
Standard operating procedures include weekly inspections of all food service areas, including dining and food-preparation areas and equipment.
Equipment is inspected daily.
Procedures include inspecting all incoming food shipments for damage, contamination, and pest infestation.
Storage areas are locked.
FUNDS AND PERSONAL PROPERTY
POLICY: ALL FACILITIES WILL IMPLEMENT PROCEDURES TO CONTROL AND SAFEGUARD DETAINEES’ PERSONAL PROPERTY. PROCEDURES WILL
PROVIDE FOR THE SECURE STORAGE OF FUNDS, VALUABLES, BAGGAGE, AND OTHER PERSONAL PROPERTY; THE DOCUMENTATION AND
RECEIPTING OF SURRENDERED PROPERTY; AND THE INITIAL AND REGULARLY SCHEDULED INVENTORYING OF ALL FUNDS, VALUABLES, AND
OTHER PROPERTY.
STANDARD NA: (IGSA ONLY) CHECK THIS BOX IF ALL ICE DETAINEE FUNDS, VALUABLES AND PROPERTY ARE HANDLED ONLY
BY THE ICE FIELD OFFICE OR SUB-OFFICE IN CONTROL OF THE DETAINEE CASE.
COMPONENTS YES NO NA REMARKS
Detainee funds and valuables are properly separated, stored, and are accessible only by designated supervisor(s).
Detainees’ large valuables are secured in a location accessible to designated supervisor(s) or processing staff only.
Two officers are present during the processing of detainee funds and valuables during in-processing to the facility. Both officers verify funds and valuables.
Staff forwards an arriving detainee’s medicine to the medical staff.
Staff searches arriving detainees and their personal property for contraband.
Staff procedures follow written policy for returning forgotten property to detainees.
Property discrepancies are immediately reported to the CDEO or
Chief of Security.
CDF/IGSA facility procedures for handling detainee property claims are similar with the ICE standard.
DETAINEE GRIEVANCE PROCEDURES
POLICY: EVERY FACILITY WILL DEVELOP AND IMPLEMENT STANDARD OPERATING PROCEDURES (SOPS) FOR ADDRESSING DETAINEE
GRIEVANCES IN TIMELY FASHION. EACH STEP IN THE PROCESS WILL OCCUR WITHIN THE PRESCRIBED TIME FRAME. AMONG OTHER THINGS, A
GRIEVANCE WILL BE PROCESSED, INVESTIGATED, AND DECIDED (SUBJECT TO APPEAL) IN ACCORDANCE WITH THE SOPS; A GRIEVANCE
COMMITTEE WILL CONVENE AS PROVIDED IN THE SOPS. STANDARD PROCEDURE WILL INCLUDE PROVIDING THE DETAINEE WITH A WRITTEN
RESPONSE TO ANY FORMAL GRIEVANCE, WHICH WILL INCLUDE THE BASIS FOR THE DECISION. THE FACILITY WILL ALSO ESTABLISH STANDARD
PROCEDURES FOR HANDLING EMERGENCY GRIEVANCES. ALL GRIEVANCES WILL RECEIVE SUPERVISORY REVIEW. REPRISAL AGAINST THE FILER
OF A GRIEVANCE WILL NOT BE TOLERATED.
COMPONENTS YES NO NA REMARKS
Every member of the staff knows how to identify emergency grievances, including the procedures for expediting them.
There are documented or substantiated cases of staff harassing, disciplining, penalizing, or otherwise retaliating against a detainee who lodged a complaint:
If yes, explain.
Procedures include maintaining a Detainee Grievance Log.
If not, an alternative acceptable record keeping system is maintained.
"Nuisance complaints" are identified in the records.
For quality control purposes, staff document nuisance complaints received but not filed.
Staff is required to forward any grievance that includes officer misconduct to a higher official or, in a CDF/IGSA facility, to
ICE.
ISSUANCE AND EXCHANGE OF CLOTHING, BEDDING, AND TOWELS
POLICY: ICE REQUIRES THAT ALL FACILITIES HOUSING ICE DETAINEES PROVIDE CLEAN CLOTHING, BEDDING, LINENS, AND TOWELS TO EVERY
ICE DETAINEE UPON ARRIVAL. FURTHER, FACILITIES SHALL PROVIDE ICE DETAINEES WITH REGULAR EXCHANGES OF CLOTHING, LINENS, AND
TOWELS FOR AS LONG AS THEY REMAIN IN DETENTION.
COMPONENTS YES NO NA REMARKS
All new detainees are issued clean, temperature-appropriate, presentable clothing during in-processing.
New detainees are issued clean bedding, linens, and a towel.
RELIGIOUS PRACTICES
POLICY: FACILITIES WILL PROVIDE ICE DETAINEES OF ALL FAITHS WITH REASONABLE AND EQUITABLE OPPORTUNITIES TO PARTICIPATE IN THE
PRACTICES OF THEIR FAITH, LIMITED ONLY BY THE CONSTRAINTS OF SAFETY, SECURITY, THE ORDERLY OPERATIONS OF THE FACILITY AND
BUDGETARY CONSIDERATIONS.
COMPONENTS YES NO NA REMARKS
Detainees are allowed to engage in religious services.
The facility allows detainees to observe the major “holy days” of their religious faith.
Each detainee is allowed religious items in his/her immediate possession.
DETAINEE TELEPHONE ACCESS
POLICY: ALL FACILITIES HOUSING ICE DETAINEES WILL PERMIT DETAINEES’ REASONABLE AND EQUITABLE ACCESS TO TELEPHONES.
COMPONENTS YES NO NA REMARKS
Detainees are allowed access to telephones during established facility waking hours.
Upon admittance, detainees are made aware of the facility's telephone access policy.
Detainees are afforded a reasonable degree of privacy for legal phone calls.
Emergency phone call messages are immediately given to detainees.
Detainees are allowed to return emergency phone calls as soon as possible.
Detainees in disciplinary segregation are allowed phone calls to consular/embassy officials.
The OIG phone number for reporting abuse is programmed into the detainee phone system and the phone number was checked by the inspector during the review.
Detainees in disciplinary segregation are allowed phone calls for family emergencies.
Detainees in administrative segregation and protective custody are afforded the same telephone privileges as detainees in general population.
When detainee phone calls are monitored, notification is posted by detainee telephones that phone calls made by the detainees may be monitored. Special Access calls are not monitored.
VISITATION
POLICY: ICE SHALL PERMIT DETAINEES TO VISIT WITH FAMILY, FRIENDS, LEGAL REPRESENTATIVES, SPECIAL INTEREST GROUPS, AND THE NEWS
MEDIA.
COMPONENTS YES NO NA REMARKS
There is a written visitation schedule and hours for general visitation.
The visitation schedule and rules are available to the public.
A general visitation log is maintained.
Visitors are searched and identified according to standard requirements.
SECTION II
HEALTH SERVICES STANDARDS
ACCESS TO MEDICAL CARE
POLICY: EVERY FACILITY WILL ESTABLISH AND MAINTAIN AN ACCREDITED/ACCREDITATION-WORTHY HEALTH PROGRAM FOR THE GENERAL
WELL-BEING OF ICE DETAINEES.
COMPONENTS YES NO NA REMARKS
Facilities operate a health care facility in compliance with state and local laws and guidelines.
The facility’s in-processing procedures for arriving detainees include medical screening.
All detainees have access to and receive medical care.
Pharmaceuticals are stored in a secure area.
Medical screening includes a Tuberculosis (TB) test.
Detainees in the Special Management Unit have access to health care services.
The facility has a written plan for the delivery of 24-hour emergency health care when no medical personnel are on duty at the facility, or when immediate outside medical attention is required.
Detention staff is trained to respond to health-related emergencies within a 4-minute response time.
Where staff is used to distribute medication, a health care provider properly trains these officers.
The medical unit keeps written records of medication that is distributed.
Detainees are required to sign a refusal to consent form when medical treatment is refused.
SUICIDE PREVENTION AND INTERVENTION
POLICY: ALL DETENTION STAFF WORKING WITH ICE DETAINEES WILL BE TRAINED TO RECOGNIZE SUICIDE-RISK INDICATORS. STAFF WILL
HANDLE POTENTIALLY SUICIDAL INDIVIDUALS WITH SENSITIVITY, SUPERVISION, AND REFERRALS. A CLINICALLY SUICIDAL DETAINEE WILL
RECEIVE PREVENTIVE SUPERVISION AND TREATMENT.
COMPONENTS YES NO NA REMARKS
Every new staff member receives suicide-prevention training.
Suicide-prevention training occurs during the employee orientation program.
Training prepares staff to:
Recognize potentially suicidal behavior;
Refer potentially suicidal detainees, following facility procedures; and
Understand and apply suicide-prevention techniques.
SECTION III
SECURITY AND CONTROL STANDARDS
CONTRABAND
POLICY: ALL DETENTION FACILITIES WILL ENSURE THE PROPER HANDLING AND DISPOSAL OF ALL CONTRABAND. DOCUMENTATION OF
CONTRABAND DESTRUCTION IS REQUIRED.
COMPONENTS YES NO NA REMARKS
The facility follows a written procedure for handling illegal contraband. Staff inventory, hold, and report it when necessary to the proper authority for action/possible seizure.
Upon admittance, detainees receive notice of items they can and cannot possess.
DETENTION FILES
POLICY: EVERY FACILITY WILL CREATE A DETENTION FILE FOR EVERY ICE DETAINEE BOOKED INTO THE FACILITY, EXCLUDING ONLY
DETAINEES SCHEDULED TO DEPART WITHIN 24 HOURS. THE DETENTION FILE WILL CONTAIN COPIES AND, IN SOME CASES, THE ORIGINAL OF
SPECIFIED DOCUMENTS CONCERNING THE DETAINEE'S STAY IN THE FACILITY: CLASSIFICATION SHEET, MEDICAL QUESTIONNAIRE, PROPERTY
INVENTORY SHEET, DISCIPLINARY DOCUMENTS, ETC.
COMPONENTS YES NO NA REMARKS
A detention file is created for every new arrival whose stay will exceed 24 hours.
The detainee detention file contains either originals or copies of documentation and forms generated during the admissions process.
The detainee’s detention file also contains documents generated during the detainee’s custody.
Special requests
Any G-589s and/or I-77s closed-out during the detainee’s stay
Disciplinary forms/Segregation forms
Grievances, complaints, and the disposition(s) of same
The detention files are located and maintained in a secure area.
If not, the cabinets are lockable and distribution of the keys is limited to supervisors.
The detention file remains active during the detainee’s stay.
When the detainee is released from the facility, staff adds copies of completed release documents, the original closed-out receipts for property and valuables, the original I-385 or equivalent, and other documentation.
The officer closing the detention file makes a notation that the file is complete and ready to be archived.
Staff makes copies and sends documents from the file when properly requested by supervisory personnel at the receiving facility or office.
Appropriate staff has access to the detention files, and other departmental requests are accommodated by making a request for the file. Each file is properly logged out and in by a representative of the responsible department.
DISCIPLINARY POLICY
POLICY: ALL FACILITIES HOUSING ICE DETAINEES ARE AUTHORIZED TO IMPOSE DISCIPLINE ON DETAINEES WHOSE BEHAVIOR IS NOT IN
COMPLIANCE WITH FACILITY RULES AND REGULATIONS.
COMPONENTS YES NO NA REMARKS
The facility has a written disciplinary system using progressive levels of reviews and appeals.
The facility rules state that disciplinary action shall not be capricious or retaliatory.
Written rules prohibit staff from imposing or permitting the following sanctions:
corporal punishment deviations from normal food service clothing deprivation bedding deprivation denial of personal hygiene items loss of correspondence privileges deprivation of physical exercise
The rules of conduct, sanctions, and procedures for violations are defined in writing and communicated to all detainees verbally and in writing.
The following items are conspicuously posted in Spanish and
English, and other dominate languages used in the facility:
Rights and Responsibilities
Prohibited Acts
Disciplinary Severity Scale
Sanctions
When minor rule violations or prohibited acts occur, informal resolutions are encouraged.
EMERGENCY (CONTINGENCY) PLANS
POLICY ALL FACILITIES HOLDING ICE DETAINEES WILL RESPOND TO EMERGENCIES WITH A PREDETERMINED STANDARDIZED PLAN TO MINIMIZE
THE HARMING OF HUMAN LIFE AND THE DESTRUCTION OF PROPERTY. IT IS RECOMMENDED THAT SPCS AND CDFS ENTER INTO AGREEMENT, VIA
MEMORANDUM OF UNDERSTANDING (MOU), WITH FEDERAL, LOCAL AND STATE AGENCIES TO ASSIST IN TIMES OF EMERGENCY.
COMPONENTS YES NO NA REMARKS
Policy precludes detainees or detainee groups from exercising control or authority over other detainees.
Detainees are protected from:
Personal abuse
Corporal punishment
Personal injury
Disease
Property damage
Harassment from other detainees
Written procedures cover:
Work/Food Strike
Disturbances
Escapes
Bomb Threats
Adverse Weather
Facility Evacuation
Internal Hostages
ENVIRONMENTAL HEALTH AND SAFETY
POLICY: EVERY FACILITY WILL CONTROL FLAMMABLE, TOXIC, AND CAUSTIC MATERIALS THROUGH A HAZARDOUS MATERIALS PROGRAM. THE
PROGRAM WILL INCLUDE, AMONG OTHER THINGS, THE IDENTIFICATION AND LABELING OF HAZARDOUS MATERIALS IN ACCORDANCE WITH
APPLICABLE STANDARDS (E.G., NATIONAL FIRE PROTECTION ASSOCIATION [NFPA]); IDENTIFICATION OF INCOMPATIBLE MATERIALS, AND
SAFE-HANDLING PROCEDURES
COMPONENTS YES NO NA REMARKS
The facility has a system for storing, issuing, and maintaining inventories of hazardous materials.
Constant inventories are maintained for all flammable, toxic, and caustic substances used/stored in each section of the facility.
The manufacturer’s Material Safety Data Sheet (MSDS) file is up-to-date for every hazardous substance used.
All personnel using flammable, toxic, and/or caustic substances follow the prescribed procedures. They:
Wear personal protective equipment; and
Report hazards and spills to the designated official.
The MSDSs are readily accessible to staff and detainees in work areas.
Hazardous materials are always issued under proper supervision.
Quantities are limited; and
Staff always supervises detainees using these substances.
The facility has sufficient ventilation, and provides and ensures clean air exchanges throughout all buildings.
Vents return vents, and air conditioning ducts are not blocked or obstructed in cells or anywhere in the facility.
Living units are maintained at appropriate temperatures in accordance with industry standards. (68 to 74 degrees in the winter and 72 to 78 degrees in the summer.)
Shower and sink water temperatures do not exceed the industry standard of 120 degrees.
Staff directly supervise and account for products with methyl alcohol. Staff receives a list of products containing diluted methyl alcohol, e.g., shoe dye. All such products are clearly labeled. "Accountability" includes issuing such products to detainees in the smallest workable quantities.
A technically qualified officer conducts the fire and safety inspections.
The facility has an approved fire prevention, control, and evacuation plan.
The plan requires:
Monthly fire inspections;
Fire protection equipment strategically located throughout the facility;
Public posting of emergency plans with accessible building/room floor plans;
Exit signs and directional arrows; and
An area-specific exit diagram conspicuously posted in the diagrammed area.
Written procedures regulate the handling and disposal of used needles and other sharp objects.
ENVIRONMENTAL HEALTH AND SAFETY
POLICY: EVERY FACILITY WILL CONTROL FLAMMABLE, TOXIC, AND CAUSTIC MATERIALS THROUGH A HAZARDOUS MATERIALS PROGRAM. THE
PROGRAM WILL INCLUDE, AMONG OTHER THINGS, THE IDENTIFICATION AND LABELING OF HAZARDOUS MATERIALS IN ACCORDANCE WITH
APPLICABLE STANDARDS (E.G., NATIONAL FIRE PROTECTION ASSOCIATION [NFPA]); IDENTIFICATION OF INCOMPATIBLE MATERIALS, AND
SAFE-HANDLING PROCEDURES
COMPONENTS YES NO NA REMARKS
Standard cleaning practices include:
Using specified equipment; cleansers; disinfectants and detergents.
An established schedule of cleaning and follow-up inspections.
A licensed/Certified/Trained pest-control professional inspects for rodents, insects, and vermin.
At least monthly.
The pest-control program includes preventative spraying for indigenous insects.
HOLD ROOMS IN DETENTION FACILITIES
POLICY: HOLD ROOMS WILL BE USED ONLY FOR TEMPORARY DETENTION OF DETAINEES AWAITING REMOVAL, TRANSFER, EOIR HEARINGS, MEDICAL TREATMENT, INTRA-FACILITY MOVEMENT, OR OTHER PROCESSING INTO OR OUT OF THE FACILITY.
COMPONENTS YES NO NA REMARKS
The hold rooms are situated within the secure perimeter.
The hold rooms are well ventilated well lighted, and all activating switches are located outside the room.
The hold rooms contain sufficient seating for the number of detainees held.
The walls and ceilings of the hold rooms are tamper and escape proof.
Individuals are not held in hold rooms for more than 12 hours.
Male and females are segregated from each other.
Detainees under the age of 18 are not held with adult detainees.
In older facilities, officers are within visual or audible range to allow detainees access to toilet facilities on a regular basis.
All detainees are given a pat down search for weapons or contraband before being placed in the room.
Officers closely supervise the detention hold rooms using direct supervision (Irregular visual monitoring.).
Hold rooms are irregularly monitored every 15 minutes.
Unusual behavior or complaints are noted.
KEY AND LOCK CONTROL
(SECURITY, ACCOUNTABILITY AND MAINTENANCE)
POLICY IT IS THE POLICY OF THE ICE SERVICE TO MAINTAIN AN EFFICIENT SYSTEM FOR THE USE, ACCOUNTABILITY AND MAINTENANCE OF ALL
KEYS AND LOCKS.
COMPONENTS YES NO NA REMARKS
Facility policies and procedures address the issue of compromised keys and locks.
Padlocks and/or chains are prohibited from use on cell doors.
The entrance/exit door locks to detainee living quarters, or areas with an occupant load of 50 or more people, conform to:
Occupational Safety and Environmental Health
Manual, Ch. 3;
National Fire Protection Association Life Safety Code
101.
Emergency keys are available for all areas of the facility.
The facilities use a key accountability system.
Authorization is necessary to issue any restricted key.
Individual gun lockers are provided.
They are located in an area that permits constant officer observation.
In an area that does not allow detainee or public access.
All staff members are trained and held responsible for adhering to proper procedures for the handling of keys.
Issued keys are returned immediately in the event an employee inadvertently carries a key ring home.
When a key or key ring is lost, misplaced, or not accounted for, the shift supervisor is immediately notified.
Detainees are not permitted to handle keys assigned to staff.
POPULATION COUNTS
POLICY: ALL DETENTION FACILITIES SHALL ENSURE AROUND-THE-CLOCK ACCOUNTABILITY FOR ALL DETAINEES. THIS REQUIRES THAT THEY
CONDUCT AT LEAST ONE FORMAL COUNT OF THE DETAINEE POPULATION PER SHIFT, WITH ADDITIONAL FORMAL AND INFORMAL COUNTS
CONDUCTED AS NECESSARY.
COMPONENTS YES NO NA REMARKS
Staff conduct a formal count at least once each shift.
Activities cease or are strictly controlled while a formal count is being conducted.
Formal counts in all units take place simultaneously.
Detainee participation in counts is prohibited.
Officers positively identify each detainee before counting him/her as present.
Written procedures cover informal and emergency counts.
They are followed during informal counts and emergencies.
The control officer (or other designated position) maintains an out -count record of all detainees temporarily leaving the facility.
SECURITY INSPECTIONS
POLICY: POST ASSIGNMENTS IN THE FACILITY'S HIGH-RISK AREAS, WHERE SPECIAL SECURITY PROCEDURES MUST BE FOLLOWED, WILL BE
RESTRICTED TO EXPERIENCED PERSONNEL WITH A THOROUGH GROUNDING IN FACILITY OPERATIONS.
COMPONENTS YES NO NA REMARKS
The facility has a comprehensive security inspection policy.
Every officer is required to conduct a security check of his/her assigned area. The results are documented.
The front-entrance officer checks the ID of everyone entering or exiting the facility.
Every Control Center officer receives specialized training.
The Control Center is staffed around the clock.
Policy restricts staff access to the Control Center.
Detainees are restricted from access to the Control Center.
Officers monitor all vehicular traffic entering and leaving the facility.
The facility maintains a log of all incoming and departing vehicles to sensitive areas of the facility.
Officers thoroughly search each vehicle entering and leaving the facility.
Every search of the SMU and other housing units is documented.
SPECIAL MANAGEMENT UNIT (SMU)
ADMINISTRATIVE SEGREGATION
POLICY: THE SPECIAL MANAGEMENT UNIT REQUIRED IN EVERY FACILITY ISOLATES CERTAIN DETAINEES FROM THE GENERAL POPULATION.
THE SPECIAL MANAGEMENT UNIT WILL CONSIST OF TWO SECTIONS. ONE, ADMINISTRATIVE SEGREGATION, HOUSES DETAINEES ISOLATED FOR
THEIR OWN PROTECTION; THE OTHER FOR DETAINEES BEING DISCIPLINED FOR WRONGDOING (SEE THE “SPECIAL MANAGEMENT UNIT
[DISCIPLINARY SEGREGATION]” STANDARD).
COMPONENTS YES NO NA REMARKS
The Administrative Segregation unit provides non-punitive protection from the general population and individuals undergoing disciplinary segregation.
Detainees are placed in the SMU (administrative) in accordance with written criteria.
In exigent circumstances, staff may place a detainee in the SMU
(administrative) before a written order has been approved.
A copy of the order given to the detainee within 24 hours.
Administratively segregated detainees enjoy the same general privileges as detainees in the general population.
The SMU is:
Well ventilated;
Adequately lighted;
Appropriately heated; and
Maintained in a sanitary condition.
All cells are equipped with beds.
Every bed is securely fastened to the floor or wall.
The number of detainees in any cell does not exceed the occupancy limit.
Detainees receive three nutritious meals per day, from the general population’s menu of the day.
Each detainee maintains a normal level of personal hygiene in the SMU.
A health care professional visits every detainee at least three times a week.
The SMU maintains a permanent log of detainee-related activity, e.g., meals served, recreation, visitors etc.
Staff record whether the detainee ate, showered, exercised, and took any applicable medication during every shift.
SPECIAL MANAGEMENT UNIT
DISCIPLINARY SEGREGATION
POLICY: EACH FACILITY WILL ESTABLISH A SPECIAL MANAGEMENT UNIT IN WHICH TO ISOLATE CERTAIN DETAINEES FROM THE GENERAL
POPULATION. THE SPECIAL MANAGEMENT UNIT WILL HAVE TWO SECTIONS, ONE FOR DETAINEES IN ADMINISTRATIVE SEGREGATION; THE
OTHER FOR DETAINEES BEING SEGREGATED FOR DISCIPLINARY REASONS.
COMPONENTS YES NO NA REMARKS
Officers placing detainees in disciplinary segregation follow written procedures.
A completed Disciplinary Segregation Order accompanies the detainee into the SMU.
Standard procedures include reviewing the cases of individual detainees housed in disciplinary segregation at set intervals.
The conditions of confinement in the SMU are proportional to the amount of control necessary to protect detainees and staff.
All cells are equipped with beds that are securely fastened to the floor or wall of the cell.
When a detainee is segregated without clothing, mattress, blanket, or pillow (in a dry cell setting), a justification is made and the decision is reviewed each shift. Items are returned as soon as it is safe.
Detainees in the SMU receive three nutritious meals per day, selected from the Food Service's menu of the day.
Detainees are allowed to maintain a normal level of personal hygiene, including the opportunity to shower and shave at least three times/week.
A health care professional visits every detainee in disciplinary segregation every week day.
All detainee-related activities are documented, e.g. meals served, recreation activities, visitors, etc.
SMU staff record whether the detainee ate, showered, exercised, took medication, etc.
Details about the detainee logged, e.g., a medical condition, suicidal/violent behavior, etc.
TOOL CONTROL
POLICY: IT IS THE POLICY OF ALL FACILITIES THAT ALL EMPLOYEES SHALL BE RESPONSIBLE FOR COMPLYING WITH THE TOOL CONTROL POLICY.
THE MAINTENANCE SUPERVISOR SHALL MAINTAIN A COMPUTER GENERATED OR TYPEWRITTEN MASTER INVENTORY LIST OF TOOLS AND
EQUIPMENT AND THE LOCATION IN WHICH TOOLS ARE STORED. THESE INVENTORIES SHALL BE CURRENT, FILED AND READILY AVAILABLE FOR
TOOL INVENTORY AND ACCOUNTABILITY DURING AN AUDIT.
COMPONENTS YES NO NA REMARKS
The facility has a tool classification system. Tools are classified according to:
Restricted (dangerous/hazardous); and
Non-Restricted (non-hazardous).
Each facility has procedures for the issuance of tools to staff and
TRANSPORTATION
LAND TRANSPORTATION
POLICY: THE IMMIGRATION AND NATURALIZATION SERVICE WILL TAKE ALL NECESSARY PRECAUTIONS TO PROTECT THE LIVES, SAFETY, AND
WELFARE OF OUR OFFICERS, THE GENERAL PUBLIC, AND THOSE IN ICE CUSTODY DURING THE TRANSPORTATION OF DETAINEES. STANDARDS
HAVE BEEN ESTABLISHED FOR PROFESSIONAL TRANSPORTATION UNDER THE SUPERVISION OF EXPERIENCED AND TRAINED DETENTION
ENFORCEMENT OFFICERS OR AUTHORIZED CONTRACT PERSONNEL.
STANDARD NA: CHECK THIS BOX IF ALL ICE TRANSPORTATION IS HANDLED ONLY BY THE ICE FIELD OFFICE OR SUB-OFFICE IN
CONTROL OF THE DETAINEE CASE.
COMPONENTS YES NO NA REMARKS
Transporting officers comply with applicable local, state, and federal motor vehicle laws and regulations. Records support this finding of compliance.
Every transporting officer required to drive a commercial size bus has a valid Commercial Driver's License (CDL) issued by the state of employment.
Supervisors maintain records for each vehicle operator.
Officers use a checklist during every vehicle inspection.
Officers report deficiencies affecting operability; and
Deficiencies are corrected before the vehicle goes back into service.
Transporting officers:
Limit driving time to 10 hours in any 15 hour period;
Drive only after eight consecutive off-duty hours;
Do not receive transportation assignments after having been on duty, in any capacity, for 15 hours;
Drive a 50-hour maximum in a given work week; a 70-hour maximum during eight consecutive days;
During emergency conditions (including bad weather), officers may drive as long as necessary and safe to reach a safe areaexceeding the 10-hour limit.
Two officers with valid CDLs required in any bus transporting
When buses travel in tandem with detainees, there are two qualified officers per vehicle.
An unaccompanied driver may transport an empty vehicle.
Before the start of each detail, the vehicle is thoroughly searched.
Positive identification of all detainees being transported is confirmed.
All detainees are searched immediately prior to boarding the vehicle by staff controlling the bus or vehicle.
The facility ensures that the number of detainees transported does not exceed the vehicles manufacturer’s occupancy level.
Protective vests are provided to all transporting officers.
The vehicle crew conducts a visual count once all passengers are on board and seated.
Additional visual counts are made whenever the vehicle makes a scheduled or unscheduled stop.
Policies and procedures are in place addressing the use of restraining equipment on transportation vehicles.
TRANSPORTATION
LAND TRANSPORTATION
POLICY: THE IMMIGRATION AND NATURALIZATION SERVICE WILL TAKE ALL NECESSARY PRECAUTIONS TO PROTECT THE LIVES, SAFETY, AND
WELFARE OF OUR OFFICERS, THE GENERAL PUBLIC, AND THOSE IN ICE CUSTODY DURING THE TRANSPORTATION OF DETAINEES. STANDARDS
HAVE BEEN ESTABLISHED FOR PROFESSIONAL TRANSPORTATION UNDER THE SUPERVISION OF EXPERIENCED AND TRAINED DETENTION
ENFORCEMENT OFFICERS OR AUTHORIZED CONTRACT PERSONNEL.
STANDARD NA: CHECK THIS BOX IF ALL ICE TRANSPORTATION IS HANDLED ONLY BY THE ICE FIELD OFFICE OR SUB-OFFICE IN
CONTROL OF THE DETAINEE CASE.
COMPONENTS YES NO NA REMARKS
Officers ensure that no one contacts the detainees.
One officer remains in the vehicle at all times when detainees are present.
Meals are provided during long distance transfers.
The meals meet the minimum dietary standards, as identified by dieticians utilized by ICE.
The vehicle crew inspects all Food Service pickups before accepting delivery (food wrapping, portions, quality, quantity, thermos-transport containers, etc.).
Before accepting the meals, the vehicle crew raises and resolves questions, concerns, or discrepancies with the
Food Service representative;
Basins, latrines, and drinking-water containers/dispensers are cleaned and sanitized on a fixed schedule.
Vehicles have:
Two-way radios; Cellular telephones; and
Equipment boxes stocked in accordance with the Use of Force Standard.
The vehicles are clean and sanitary at all times.
Personal property of a detainee transferring to another facility is:
Inventoried; Inspected; and
Accompanies the detainee.
The following contingencies are included in the written procedures for vehicle crews:
Attack, Escape, Hostage-taking, Detainee sickness
Detainee death, Vehicle fire, Riot, Traffic accident
Mechanical problems, Natural disasters, Severe weather
Passenger list includes women or minors
USE OF FORCE
POLICY: THE U.S. DEPARTMENT OF HOMELAND SECURITY AUTHORIZES THE USE OF FORCE ONLY AS A LAST ALTERNATIVE AFTER ALL OTHER
REASONABLE EFFORTS TO RESOLVE A SITUATION HAVE FAILED. ONLY THAT AMOUNT OF FORCE NECESSARY TO GAIN CONTROL OF THE
DETAINEE, TO PROTECT AND ENSURE THE SAFETY OF DETAINEES, STAFF AND OTHERS, TO PREVENT SERIOUS PROPERTY DAMAGE AND TO
ENSURE INSTITUTION SECURITY AND GOOD ORDER MAY BE USED. PHYSICAL RESTRAINTS NECESSARY TO GAIN CONTROL OF A DETAINEE WHO
APPEARS TO BE DANGEROUS MAY BE EMPLOYED WHEN THE DETAINEE:
COMPONENTS YES NO NA REMARKS
There is a use of force policy outlining immediate and calculated use of force, and confrontation avoidance.
Staff members are trained in the performance of the Use-of-
Force Team Technique.
All use-of-force incidents are documented and reviewed.
Staff:
Do not use force as punishment;
Attempt to gain the detainee's voluntary cooperation before resorting to force;
Use only as much force as necessary to control the detainee; and
Medication may only be used for restraint purposes when authorized by the Medical Authority as medically necessary.
In immediate-use-of-force situations, staff contacts medical staff once the detainee is under control.
Special precautions are taken when restraining pregnant
Medical personnel are consulted
The officers are thoroughly trained in the use of soft and hard restraints.
For incidents involving calculated use of force, a videotape is made and retained for review.
STAFF DETAINEE COMMUNICATIONS
POLICY: PROCEDURES MUST BE IN PLACE TO ALLOW FOR FORMAL AND INFORMAL CONTACT BETWEEN KEY FACILITY STAFF AND ICE STAFF
AND ICE DETAINEE AND TO PERMIT DETAINEES TO MAKE WRITTEN REQUESTS TO ICE STAFF AND RECEIVE AN ANSWER IN AN ACCEPTABLE TIME
FRAME.
COMPONENTS YES NO NA REMARKS
ICE information request Forms are available at the IGSA for use by ICE detainees.
The IGSA treats detainee correspondence to ICE staff as Special
Correspondence.
DETAINEE TRANSFER STANDARD
POLICY: ICE WILL MAKE ALL NECESSARY NOTIFICATIONS WHEN A DETAINEE IS TRANSFERRED. IF A DETAINEE IS BEING TRANSFERRED VIA THE
JUSTICE PRISONER ALIEN TRANSPORTATION SYSTEM (JPATS), ICE WILL ADHERE TO JPATS PROTOCOLS. IN DECIDING WHETHER TO
TRANSFER A DETAINEE, ICE WILL TAKE INTO CONSIDERATION WHETHER THE DETAINEE IS REPRESENTED BEFORE THE IMMIGRATION COURT. IN
SUCH CASES, THE FIELD OFFICE DIRECTOR WILL CONSIDER THE DETAINEE’S STAGE WITHIN THE REMOVAL PROCESS, WHETHER THE DETAINEE’S
ATTORNEY IS LOCATED WITHIN REASONABLE DRIVING DISTANCE OF THE FACILITY, AND WHERE THE IMMIGRATION COURT PROCEEDINGS ARE
TAKING PLACE.
COMPONENTS YES NO NA REMARKS
When a detainee is represented by legal counsel or a legal representative, and a G-28 has been filed, the representative of record is notified by the detainee’s Deportation Officer.
The notification is recorded in the detainee’s file; and
When the A File is not available, notification is noted within DACS
Notification includes the reason for the transfer and the location of the new facility.
The deportation officer is allowed discretion regarding the timing of the notification when extenuating circumstances are involved.
The attorney and detainee are notified that it is their responsibility to notify family members regarding a transfer.
Facility policy mandates that:
Times and transfer plans are never discussed with the detainee prior to transfer;
The detainee is not notified of the transfer until immediately prior to departing the facility; and
The detainee is not permitted to make any phone calls or have contact with any detainee in the general population.
The detainee is provided with a completed Detainee Transfer
Notification Form.
Form G-391 or equivalent authorizing the removal of a detainee from a facility is used.
For medical transfers:
The Detainee Immigration Health Service (or IGSA)
(DIHS) Medical Director or designee approves the transfer;
Medical transfers are coordinated through the local ICE office; and
A medical transfer summary is completed and accompanies the detainee.
Detainees in ICE facilities having DIHS staff and medical care are transferred with a completed transfer summary sheet in a sealed envelope with the detainee’s name and A-number, and the envelope is marked Medical Confidential.
For medical transfers, transporting officers receive instructions regarding medical issues.
Detainee’s funds, valuables, and property are returned and transferred with the detainee to his/her new location.
Transfer and documentary procedures outlined in Section C and
D are followed.
Meals are provided when transfers occur during normally schedule meal times.
DETAINEE TRANSFER STANDARD
POLICY: ICE WILL MAKE ALL NECESSARY NOTIFICATIONS WHEN A DETAINEE IS TRANSFERRED. IF A DETAINEE IS BEING TRANSFERRED VIA THE
JUSTICE PRISONER ALIEN TRANSPORTATION SYSTEM (JPATS), ICE WILL ADHERE TO JPATS PROTOCOLS. IN DECIDING WHETHER TO
TRANSFER A DETAINEE, ICE WILL TAKE INTO CONSIDERATION WHETHER THE DETAINEE IS REPRESENTED BEFORE THE IMMIGRATION COURT. IN
SUCH CASES, THE FIELD OFFICE DIRECTOR WILL CONSIDER THE DETAINEE’S STAGE WITHIN THE REMOVAL PROCESS, WHETHER THE DETAINEE’S
ATTORNEY IS LOCATED WITHIN REASONABLE DRIVING DISTANCE OF THE FACILITY, AND WHERE THE IMMIGRATION COURT PROCEEDINGS ARE
TAKING PLACE.
COMPONENTS YES NO NA REMARKS
An A File or work folder accompanies the detainee when transferred to a different field office or sub-office.
Files are forwarded to the receiving office via overnight mail no later than one business day following the transfer.
File details come from the government source that posted it. Updated .