Attachment 1 PWS 062322.pdf

Attachment 1

PERFORMANCE WORK STATEMENT

Material Handling and Commercial Cleaning Equipment Repair and

Maintenance

Defense Commissary Agency Okinawa, Japan

June 23, 2022

PERFORMANCE WORK STATEMENT

TABLE OF CONTENTS

SECTION PAGE

1 DESCRIPTION OF SERVICES 3

2 SERVICES SUMMARY 3

3 GOVERNMENT FURNISHED PROPERTY AND SERVICES 4

4 GENERAL REQUIREMENTS INFORMATION 5

5 APPENDICES 14

1. DESCRIPTION OF SERVICES

The contractor shall provide all management, tools, supplies, equipment, and labor necessary to repair and maintain Materiel Handling Equipment (MHE) and Commercial Cleaning Equipment for Camp Kinser Commissary, Kadena Air Base Commissary, Camp Foster Commissary, Camp Courtney Commissary, and the DeCA Central Distribution Center at Camp Kinser located in Okinawa, Japan as outlined in this Performance Work Statement (PWS). Maintenance and repair shall be in compliance with all manufacturer specifications, U.S.

military regulations, Okinawa Prefecture, Government of Japan (GOJ) and U.S.

Federal laws and regulatory OSHA standards, including the Japanese Environmental Governing Standards (JEGS).

1.1. BASIC SERVICES: Perform preventive maintenance and repair service on MHE and commercial cleaning equipment to insure the safe and continued operation of equipment. Contractor shall be required to maintain and ensure proper, safe function of all equipment outlined on the attached MHE and commercial cleaning equipment list (Appendix D).

1.2. SPECIAL REQUIREMENTS: Maintenance of Raymond Turret Trucks -

Contractor mechanics shall be knowledgeable, trained and certified by Raymond Corporation to perform warranty work and repairs on DeCA owned Raymond equipment (Appendix C). Contractor shall submit proof that their technicians are certified by Raymond Corporation or have obtained certification from a provider authorized by Raymond Corporation.

2. SERVICES SUMMARY

The contractor service requirements are summarized into the below Performance Objectives. For each, a Performance Threshold is assigned to denote the minimum levels of service delivery required for acceptable quality control. Each performance objective will be subject to inspection for compliance with the performance threshold by the Contracting Officer's Representative (COR) or other authorized Government Representative (GR) designated by the Contracting Officer.

Performance Objective PWS Para Performance Threshold

Maintain and repair all non- Raymond MHE and commercial cleaning equipment in accordance with manufacturer's recommendations and commercial practices.

Para 1.1

Sustain a minimum 95% operational status rate for all non-Raymond MHE and commercial cleaning equipment listed in Appendix D.

Maintain and repair Raymond Turret Trucks. In accordance with manufacture recommendations and commercial practices

Para 1.1, 1.2

Sustain a minimum 75% operational status rate for all Raymond equipment listed in Appendix D.

Create & maintain Quality Control Plan, Preventative Maintenance (PM) plan, other records

Para 4.2, 4.7

Contractor shall create and maintain a QCP, PM plan/log and other records for COR/Government review

Respond to Emergency Service Calls during normal duty hours

Para 4.5.2

Within 4 hours after being notified by the site COR or authorized Government Representative (GR).

Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the Contracting Officer and not to the COR or GR.

The services to be performed by the contractor during the period of this contract shall be subject to review by the Contracting Officer or other authorized government representatives.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

The Government will provide facilities for use by the contractor; specific locations are outlined in the Maps and Site Plans (Appendix C). Government facilities have been, and will continue to be, inspected for compliance with base safety and OSHA requirements. Although no hazards have been identified, should a hazard be subsequently identified, the Government will correct the hazard in accordance with base-wide government developed and approved plans taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities based solely on this contracting initiative. The fact that no such conditions have been identified does not guarantee that possible hazards exist, that work around procedures will not be necessary, or that facilities as furnished will be adequate to meet the responsibilities of the contractor. Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor. The Government will assume no liability or responsibility for the contractor's compliance or noncompliance with such responsibilities, with the exception of the aforementioned responsibility to make corrections in accordance with approved plans of abatement, which are subject to base-wide priorities. Additionally, there will be no modification to the facilities; the contractor shall return the facilities to the Government in the same condition as received, fair wear and tear excepted. Government facilities shall only be used for performance of this contract.

Crane - The Government will provide Overhead Crane accessibility to perform all operations required by this contract.

Utilities - The Government will provide the utilities necessary to perform all operations required by this contract.

Telephone - The Government will provide access to local telephone service (installation and surrounding community). The local service is limited to use for official business only (Government business and emergencies).

4. GENERAL REQUIREMENTS INFORMATION

Contractor Parts Inventory: All labor costs are borne by the contractor as part of this contract. At the sole discretion of the contractor, the contractor can maintain an inventory of parts that are identified as needing continuous replacement. This inventory however, shall be procured and maintained by the contractor; the Government shall not be held responsible to pay for inventory maintained by the contractor.

Contractor Reimbursement for Parts: The contractor shall bear the cost of all supplies, parts and materials, including tires and batteries, up to $100.00 USD per job order.

4.1 ACQUISITIONS FOR REIMBURSABLE ITEMS: The contractor shall make all parts acquisitions at the best market price available, delivery time, and item usage factors in order to provide optimum material support for uninterrupted contract performance. Any item not found readily available for acquisition in local markets will be resolved with the COR/GR. The contractor will maintain adequate records for all reimbursable purchases for the review and approval by GR, COR, or Contracting Officer.

4.1.1. PARTS AND MATERIALS APPROVAL: The contractor is required to receive prior approval from the COR/GR before obtaining parts and materials in excess of the threshold stated in section 4. If approved, the government shall reimburse the contractor for the cost of materials, parts, and supplies exceeding the aforementioned threshold per job order; the government shall only reimburse on completed job orders. The contractor shall furnish a copy of the billing invoice to substantiate any and all claims.

4.1.2. PRICE QUOTES AND CREDITS: For reimbursable item orders over $500, the contractor shall procure the items on a competitive basis whenever possible.

Vendor shall obtain a minimum of two (2) price quotes and include them with their purchase approval request. In situations where competition is not possible, a written justification may be required (e.g., the item is only available from one distributor). For orders less than $500, the requirement to provide multiple quotes will be at the discretion of the COR/GR. The contractor shall credit the government for discounts, credits, and rebates on items provided to the contractor.

4.1.3. FORKLIFT TIRES: Tires will be replaced according to manufactures' specifications as outlined in the repair manuals or if damaged. Tires must be maintained in order to ensure safe and continuous operation of the equipment.

4.1.4. MHE REMOVAL: In cases where the equipment cannot be repaired within 24 working hours, it must be removed by the contractor to the contractor's off base indoor workshop facility unless the COR/GR authorizes it to remain on-site for repair. In all cases that MHE and commercial cleaning equipment is moved to the contractor's off base work shop facility, it must remain indoors at all times except during transportation. The contractor shall be responsible for safeguarding Government property while the MHE is in the contractor's facility.

All transportation and storage costs are that of the contractor.

4.1.5. INVOICING: All invoices shall be submitted via Wide Area Workflow (WAWF) in accordance with DFARS 252.232-7003 - Electronic Submission of Payment.

Requests and Receiving Reports.

For reimbursable items, the contractor shall include the job order number and list of parts/materials with the following information for each:

a. Item Description

b. Part number

c. Unit cost

d. Shipping charges

e. Total cost

The contractor shall submit original delivery tickets, sales slips or other documents identifying items purchased under the Time and Materials (T&M) portion of this contract. The Contracting Officer, COR, and GR reserve the right to review and audit all applicable purchase documents and DeCA will only pay for repair items at cost.

4.2. QUALITY CONTROL: The contractor is required to control the quality of service and delivery; and offer to the Government for acceptance only services which conform to contract requirements. The overall control of quality must meet the specified performance thresholds for each requirement in the Services Summary.

4.2.1. QUALITY CONTROL PROGRAM (QCP): The contractor shall provide a complete Quality Control Program to ensure the requirements of the contract are provided as specified. The contractor shall provide a QCP describing the inspection system for the requested services listed in the PWS. The contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of unacceptable services. The contractor shall update the plan as changes occur and changes shall be submitted for review to the Contracting Officer.

The contractor's QCP shall contain, at a minimum, the following items:

a. A description of the inspection process.

b. Frequency of inspections.

c. A description of the methods to be used for identifying and preventing defects in the quality of service performed.

d. A description of how the records will be maintained. Records must document all inspections and corrective or preventive actions taken.

4.2.2. INSPECTION RECORDS: Records of inspections shall be maintained and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of all payments and any claims under this contract.

4.3. QUALITY ASSURANCE: The COR/GR will periodically monitor and evaluate the contractor's performance to ensure services are received in accordance with the PWS. Evaluations will be conducted through intermittent inspections of the contractor's QCP and receipt of complaints from MHE operators. The government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the government may decrease the number of quality control inspections if merited by performance. The government will also investigate if complaints are received from other personnel located in DeCA facilities. The contractor shall be responsible for initially validating customer complaints. However, the COR/GR shall make final determination of the validity of customer complaint(s) in cases of disagreement with customers.

The GR/COR will inform the contract manager (see 4.12.1) when complaints occur and will request corrective action. The COR/GR will make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and will request the contract manager to initial the entry on the checklist.

4.4. SECURITY REQUIREMENTS: The Government reserves the right to require removal of any contractor (or subcontractor) employee for reason of security or misconduct. Such action will in no way relieve the contractor of their obligation under this contract. All security and base access procedures shall be adhered to as required by the specific base or military branch of service for which the contractor will perform service. Contractor employees will be required to obtain and display identification badges. Anticipate delays in getting commercial vehicles on base and allow time for commercial vehicles to reach their destination by driving designated routes at posted speed limits throughout the base. Procedures for commercial vehicle access to the base are subject to change without prior notice.

4.4.1. ID PASSES, BADGES AND VEHICLE DECALS: The contractor is responsible to obtain such clearances and/or passes as required for his/her employees to enter military installations on Okinawa prior to beginning work. The contractor shall be responsible for all passes issued to his/her employees under this contract.

Applications shall be coordinated through the Contracting Officer or designated Representative. At the time of application, Security Forces may conduct a background check on employees. Upon termination of an employee, the contractor shall notify, in writing, the Contracting Officer and COR/GR, The contractor is also responsible for returning all identification cards and base passes to Security Forces within 24 hours of termination.

4.4.2. PHYSICAL SECURITY: The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, property, and materials shall be secured.

4.4.3. KEY CONTROL: The contractor shall establish and implement methods of ensuring that all keys issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government. The contractor shall develop procedures covering key control that will include in the quality control plan and such procedures will include turn-in of any issued key's by personnel who no longer require access to locked areas.

The contractor shall immediately report to the COR, GR, or Contracting Officer any occurrences of lost or duplicated keys.

In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon written direction by the Contracting Officer, re-key or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

The contractor shall prohibit the use of keys issued by the government by any persons other than the contractor's employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor's employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

Lock Combinations: The contractor shall control access to all government provided lock combinations to preclude unauthorized entry.

4.5. HOURS OF OPERATION:

4.5.1. Normal Hours of Operation: The contractor shall perform the any required repair/maintenance services during the following hours: Mon-Sat,0700-1600hrs except holidays observed at the Government installation. The contractor may work, with prior approval of the Contracting Officer, extended hours to ensure timely completion of work at no additional cost to the Government.

Recognized Holidays: The contractor is not required to provide service on the following days:

• New Year's Day (January 1)*

• Birthday of Martin Luther King, Jr. (Third Monday in January)

• Washington's Birthday (Third Monday in February)

• Memorial Day (Last Monday in May)

• Juneteenth (June 19)*

• Independence Day (July 4)*

• Labor Day (First Monday in September)

• Columbus Day (Second Monday in October)

• Veterans Day (November 11)*

• Thanksgiving Day (Fourth Thursday in November)

• Christmas Day (December 25)*

*Holidays that fall on a specific calendar day and that also happen to fall on a weekend, will be observed as follows: If the holiday falls on Saturday, it is observed on Friday and if the holiday falls on a Sunday, it is observed on Monday.

4.5.2. Emergency Services: Emergency repair shall be available during normal duty hours from 0700 through 1600 except holidays at no additional charge to the Government. In the event of an emergency, the contractor shall be notified by the COR, GR, or Contracting Officer. The contractor shall respond within four (4) hours after notice is given by the government for emergency calls.

4.6. CONSERVATION OF UTILITIES: The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions which prevent the waste of utilities which include the following:

Lights shall be used only in areas where and when work is actually being performed.

Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the contractor or by contractor employees unless authorized.

Water faucets or valves shall be turned off after the required use has been accomplished. When water is rationed the contractor and employees shall observe base/camp regulations.

4.7. RECORDS: The contractor shall be responsible for creating, maintaining, and disposing of only those Government required records that are specifically cited in this PWS. The contractor shall retain maintenance records for each piece of MHE and commercial cleaning equipment in this contract. Records shall include description of periodic and preventive maintenance/repair, scheduled versus actual completion dates, and person or persons who performed the work. The contractor shall ensure the records are accurate and current and shall be submitted to the Contracting Officer and GR/COR upon request. Maintenance records and documentation shall be provided to the Government at no cost upon request.

4.7.1. PERFORMANCE REPORT: The contractor shall prepare and submit a written Preventative Maintenance (PM) report to the site COR/GR within two (2) business days of all official inspections performed. The report shall identify each MHE maintenance work performed, repairs needed, date of inspection, name of the inspector and the overall condition of the equipment.

4.7.2. PREVENTATIVE MAINTENANCE INSPECTION (PMI) PROGRAM: The contractor shall implement a Preventive Maintenance Inspection Plan (PMIP) as specified by the MHE and commercial cleaning equipment maintenance manual and this contract to prevent and correct deficiencies with equipment items to minimize breakdowns and service interruptions, extending components service life and maximizing operating efficiencies. A complete PMI plan shall be submitted to the Contracting Officer through the site COR/GR within thirty (30) calendar days prior to the start of each option. The PMI program shall be established based upon the manufacturer's recommendations, handbooks, operating/service manuals, contractor expertise and general engineering judgments. The submitted plan shall include equipment to be inspected and maintained, inspection and maintenance frequency, and reporting methodology.

If there are any changes in equipment inventory, the contractor shall update the PMI plan and submit to the COR or GR for review.

4.7.3. PREVENTIVE MAINTENANCE WORK: Once the PMI Program has been accepted by the Contracting Officer, the contractor shall closely follow the plan and schedule any proposed changes to the site COR/GR no less than seven (7) days prior to the performance of work.

4.7.4. Time Limits: Equipment repairs shall be done in a responsible and timely manner to prevent uninterrupted service. In situations where a disruption in service is possible or unavoidable, the contractor shall inform the site COR/GR of any delays in service as soon as the problem is identified (delay in parts order, inclement weather, unforeseen circumstances, etc.).

4.7.5. In/Out of Service: The contractor shall prepare new equipment received for service and affix a stop sticker (DeCA 30-154) to alert all employees stating that no one under 18 years of age can operate the equipment. For "Out of Service" equipment, the contractor shall remove battery and all fluids prior to scrapping any piece of MHE.

4.7.6. Corrosion Control: The contractor shall take all steps possible to prevent corrosion. If rust or other corrosion is found, then matching spot paint shall be applied to prevent further damage to the equipment. Seat repairs shall also be completed upon detection to prevent more serious damage.

4.8. ENVIRONMENTAL CONTROLS

4.8.1. LAWS & REGULATIONS: The contractor shall be knowledgeable of and comply with all applicable Japan Environmental Governing Standards (JEGS) and regulations regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the Contracting Officer to negotiate a modification to the contract.

All waste generated by the contractor employees (oil, hydraulic fluid, greasy rags, etc.), shall be removed daily by the contractor at no cost to the Government.

4.8.2. NOTIFICATION OF ENVIRONMENTAL SPILLS: If the contractor spills or releases any substance contained in regulation 40 CFR 302 into the environment, the contractor shall immediately report the incident to the GR/COR and installation Environmental Office. The liability for the spill or release of such substances rests solely with the contractor.

4.8.3. MATERIAL STORAGE & USE: The contractor shall follow manufacturer's guidelines and professional recommendations for control of humidity, temperature, cleanliness, and materials handling (to include hazardous materials).

4.9. GOVERNMENT OBSERVATIONS: Government personnel may observe contractor operations. However, these personnel may not interfere with contractor performance or make any changes to the contract.

4.10. SAFETY REQUIREMENTS

4.10.1.FIRE PREVENTION: The contractor shall comply with local fire regulations during contract performance. If necessary, the contractor shall secure a permit from the base fire department prior to using any flame cutters, gas or arc welding equipment, or other sources of ignition.

4.10.2.FALL PROTECTION EQUIPTMENT: The contractor will ensure all employees performing MHE service use fall protection chest harness whenever employees are elevated six ft. (1.8 m) or more above ground level. Chest harness lanyards shall limit free fall to four ft. (1.2 m) or less.

4.10.3.SAFETY BRIEFING: Contractor shall develop and provide a safety plan to its employees for the protection of government facilities and property. Safety briefings shall be given to every contractor employee on an annual basis.

Contractor shall provide a safe work environment for contractor personnel.

4.10.4.Accident/Mishap: In the event of an accident/mishap, take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the Contracting Officer.

If the government elects to conduct an investigation of the accident/mishap, the contractor shall cooperate fully and assist government personnel in the conduct of investigation until the investigation is completed. Include a clause in each applicable subcontract requiring the subcontractor's cooperation and assistance in accident reporting and investigation.

The contractor shall record and report (within one hour) to the CO and/or COR/GR, all available facts of each instance of damage to Government property or injury to contractor or Government personnel.

4.11. Transition Period: If there is a change in contractor or if the operation reverts to in-house, the incumbent contractor will provide familiarization to the Government or the follow-on contractor, whichever the case may be. During the phase-out familiarization period, the incumbent will be fully responsible for the operation of the forklift repair and maintenance. In the event the follow-on contract is awarded to other than incumbent, the incumbent contractor shall cooperate to the extent required to permit an orderly change over to the successful contractor.

4.12. CONTRACTOR PERSONNEL

4.12.1.CONTRACT MANAGER: The contractor shall provide a contract manager and alternate contract manager who shall be responsible for the performance of the work. The names of the contract manager and alternate(s) shall be provided to the Contracting Officer in writing prior to the beginning of the first performance period. The contract manager and alternate(s) must be able to read, write, speak, and understand English.

The contract manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract.

The contract manager, or alternate, shall be available within two (2) hours (during normal duty hours) to meet on the installation with government personnel. After normal duty hours, the manager/alternate shall be available within four (4) hours.

4.12.2.CONTRACTOR EMPLOYEES: The contractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population.

Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive

Clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English.

4.13. CONTRACTOR SERVICE CONTRACT REPORTING

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Defense Commissary Agency (DeCA) via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://sam.gov

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September

30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2015. General Services Administration (GSA) has posted additional guidance such as quick start guides, informational videos, and frequently asked questions, go to https://sam.gov and search the “HELP” section. Should contractors have issues using System for Award Management (SAM), they should contact the Federal Service Desk at https://www.fsd.gov.

5. APPENDICES:

A. Acronyms & Abbreviations List

B. Definitions

C. Maps and Site Plans

D. Detailed MHE and commercial cleaning equipment list

APPENDIX A

ACRONYMS AND ABBREVIATIONS LIST

Acronym/Abbreviation Definition

AF Air Force AFB Air Force Base CFR Code Federal Regulation CO Contracting Officer COR Contracting Officer Representative DEPT Department DOD Department of Defense FAR Federal Acquisition Regulation DFARS Defense Federal Acquisition Regulation Supplement GR Government Representative OSHA Occupational Safety and Health Act PBSA Performance Based Service Acquisition PWS Performance Work Statement QA Quality Assurance QCP Quality Control Program SS Services Summary USAF United States Air Force DeCAM Defense Commissary Agency Manual MCB Marine Corp Base MHE Material Handling Equipment

APPENDIX B

DEFINITIONS

1.1 GENERAL DEFINITIONS:

1.1.1 Defective Service. A service output that does not meet the standard of performance specified in the contract.

1.1.2 Lot .The total number of potential service output in a surveillance period, as defined in the performance requirement column of the Performance Requirement Summary (PRS)

1.1.3 Performance Requirement. The point that divides acceptable and unacceptable performance of a task according to the Performance Requirements Summery and the inspection of Services clause. It is the number of defective or maximum percent defective in the lot that is deemed acceptable. Any further defectives will require the government to effect the price computation system.

1.14 Performance Requirements Summary. (PRS) A listing of the listing output under the contract that are to be evaluated by the COR on a regular basis. The surveillance method to be used for these outputs, and the performance requirement for the listed outputs.

1.1.5 Quality Assurance. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to establish technical requirements; and satisfactory performance is achieved. For purposes of this material, quality assurance refers to actions by the government.

1.1.6 Contracting Officer Representative. (COR) A functional qualified person who performs quality assurance functions for the government service.

1.1.7 Quality Control. Those actions taken by a contractor to control the production of outputs to ensure that they conform to the contractor requirements.

1.1.8 Random Sampling. A sampling method where each service output in a lot has an equal chance of being selected for quality assurance surveillance.

1.1.9 Sample. A sample consists of one or more service outputs drawn from a lot for quality assurance surveillance.

1.1.10 Preventive Maintenance Inspection. (PMI) A preventive maintenance inspection will be performed on a quarterly cycle.

2.2 TECHNICAL DEFINITIONS.

2.2.1 Emergency Service Call. Placing a request for contract service because of equipment failure or user complaint. The user places the request through the COR or GR. An emergency service call may occur at any time. Normally this would involve a Major Repair. Also see preventive maintenance (2.2.6)

2.2.2 Inspections. Testing proper operation of forklift equipment items. If test reveals a defect making operation of the equipment dangerous it shall be taken out of service immediately. This is part of Preventive Maintenance.

2.2.3 Maintenance of Equipment. Is the routine recurring work required to keep it in such condition that it may utilized at the original capacity and efficiency, for its intended purpose.

2.2.4 Major Repair. Removing or repairing inoperable unit by replacing components and parts.

2.2.5 Minor Repair Cleaning, adjusting, lubrication, tightening/replace of nut/bolts, non- labor intensive repairs, and preventive maintenance action.

2.2.6 Preventive Maintenance. Preventive maintenance inspection services done during the contract period at various intervals (daily, weekly, monthly, quarterly, yearly). This is done during normal duty hours. Normally preventive maintenance as maintenance of equip involves inspections and minor repair.

2.2.7 Repair. Restoring equipment to a condition substantially equivalent to its original or designed capacity and efficiency by replacing, overhauling, or reprocessing of constituent parts or materials.

2.2.8 Service: inspecting, cleaning, examining, freeing all moving parts, adjusting, testing, lubricating, operating, and verifying proper operation.

2.2.9 Authorized Government Personnel (AGP) Personnel authorized in writing by the Contracting Officer to make emergency service calls when the COR is not available.

2.2.10 Material Handling Equipment (MHE) Material Handling Equipment is the term used by DeCA to refer to electric powered forklifts, pallet jacks, walking stackers, etc.

2.2.11 Advisory Call. Any courteous call to the contactor by the COR alerting the contractor to possible mechanical problems with equipment.

APPENDIX C

Maps and Site Plans

BUILDINGS WHERE MHE EQUIPMENT IS LOCATED

BUILDING NUMBER NAME OF FACILITY LOCATION

Bldg 202,208, & 301 Central Distribution Center MCB Camp Kinser, Okinawa

Bldg 1227 Commissary Store MCB Camp Kinser, Okinawa

Bldg 407 Commissary Store Kadena Air Base, Okinawa

Bldg 5675 Commissary Store MCB Camp Foster, Okinawa

Bldg 4131 Commissary Store MCB Camp Courtney, Okinawa

AUTHORIZED GATE ENTRY POINTS: Main gates to military installation.

APPENDIX D