HQ0423-17-R-0004_PWS_FINAL.pdf

RFQ ROME CARPET CLEANING HQ0423-17-R-0004

CARPET/UPHOLSTERY CLEANING DFAS-ROME

PERFORMANCE WORK STATEMENT

1. Scope of Work: The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services necessary to perform Deep Cleaning by the hot water extraction method, of carpets at DFAS Rome.

1.1 Safety:

1.3.1 Hazardous Materials - When applicable, any chemicals used under provisions of this performance work statement shall be identified and supplied with Material Safety Data Sheets (MSDS). MSDS shall be submitted for approval to the DFAS Contracting Officer Representative, COR, prior to use. Approved MSDS shall be available on site throughout the work performance period.

1.3.2 Worker Safety - During the course of the work as specified under this contract, the Contractor shall abide by all Federal, State, OSHA and AFOSH regulations and standards as they pertain to work safety.

1.2 Security.

1.2.1 The contractor shall provide full name (Last, First and Middle), social security number, place of birth, date of birth, country of birth, home phone number, work phone number and email address of all individuals requiring facilities access to perform work in accordance with this performance work statement.

1.2.2 Contractor employees identified as requiring access to the facility are required to complete the SF-85, Questionnaire for Non-Sensitive Positions, and a FD258 Fingerprint card, for a pre-appointment background investigation. They must be found eligible (meet requirements) based on the background check and fingerprint check in order to be issued a DFAS Contractor Unescorted Entrance Badge. The SF-85 Questionnaire is an electronic document that must be completed on line. Necessary information to access the SF-85 on the website will be provided directly to the employees identified. The FD258 fingerprint card will be provided and actual fingerprinting will be done by DFAS Rome security personnel.

1.2.2.1 Contractor employees must complete the SF-85 and a FD258 within seven days after contract award.

1.2.2.2 Contractor employees must obtain a DFAS Contractor Unescorted Entrance Badge before contract performance can begin.

1.2.2.3 Badges must be worn and displayed at all times while at DFAS Rome.

1.2.3 Security Search: All contractor personnel, their vehicles, and other property entering, leaving, and while within the confines of DFAS, shall be subject to search/inspection.

1.3 Other Contractors. DFAS Rome has a full time custodial contractor. The requirements of this contract may affect the work of the custodial contractor. The contractor will provide a detailed schedule of carpet cleaning to the DFAS Support Services Supervisor to facilitate the performance of both contract requirements.

1.4 Quality Assurance. DFAS Contracting Officer Representative, COR, will evaluate the contractor's performance under this contract. Performance will be monitored daily while Contractor personnel are on site.

1.5 Physical Security. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the end of each work period, all government facilities, equipment and materials shall be secured. Contractor shall immediately upon arrival at the facility notify Security 709-6177 if the facility is found unsecured. Open exterior doors shall not be left unattended during cleaning operations.

1.6 Non-Smoking Facilities: All Government facilities are NON-SMOKING facilities. All Contractor personnel and visitors shall smoke in designated smoking areas only.

1.7 Normal Hours of Operation. The contractor shall perform most of the services required under this contract on weekends and outside the normal operating hours of the government activity occupying the facility where the services are to be performed. Normal operating hours of DFAS Rome are 0600 – 1800, Monday thru Friday.

1.7.1 Recognized Holidays. Unless stated otherwise in this SOW, the contractor is not required to provide service on the following US federal holidays:

New Year’s Day Jan 01 Martin Luther King’s Birthday 3rd Mon in Jan President’s Day 3rd Mon in Feb Memorial Day Last Mon in May Independence Day Jul 4 Labor Day 1st Mon in Sep Columbus Day 2nd Mon in Oct Veteran’s Day Nov 11 Thanksgiving Day 4th Thu in Nov Christmas Day Dec 25

1.8 Access to Rooms. Access to locked rooms in areas to be cleaned will be provided by the

COR.

1.9 Conservation of Utilities. The contractor shall make sure employees practice utility conservation. The contractor shall be responsible for operating under conditions that prevent the waste of utilities to include:

1.9.1 Lights shall be used only in areas where work is actually being performed.

1.9.2 Employees shall not adjust mechanical equipment controls for heating, ventilation, and air conditioning systems.

1.9.3 Water faucets or valves shall be turned off when not in use.

2. Definitions.

2.1 Deep Cleaning. A restorative technique using the hot water extraction or steam cleaning method of deep cleaning carpet fibers to extract dirt, dust, debris, soil, stains, and odor in the carpet. Method utilizes a commercial-type carpet cleaning equipment to heat and dispense hot water and cleaning solutions into the carpet, vacuum solution from the carpet, force clean water into the carpet fibers to rinse out all solution, and then vacuums all remaining moisture from the carpet. Equipment will have a PSI rating of 170 or higher.

2.2 Dirt. Particles of sand, soil, grit, pebbles, mud, dust, fuzz, tar, liquid stains, vomit, ashes, etc.

2.3 Easily Movable Items. Any furniture, waste receptacles, chairs, etc., that weighs 250 pounds or less or can be moved by two persons. System furniture, furniture supporting electronic equipment, file cabinets, and fully loaded bookcases are not easily movable for purposes of this SOW.

2.4 Professional. Conforming to the technical or ethical standards of a profession. Displaying the conduct, appearance, and qualities that characterize or mark a profession. Possessing skill, experience and competence in a profession.

3. Government Furnished Utilities. The government will furnish existing utility services, for contractor personnel use, in government-furnished office space and in those areas receiving custodial services including water, sewer, and electric services.

4. Contractor Furnished Equipment. The contractor's equipment shall be of commercial quality, size, and type suitable for accomplishing the various phases of work specified and operated from existing sources of government-furnished electrical power and water. All electrical equipment used by the contractor shall meet all safety requirements of this contract and shall be UL approved. It shall be the responsibility of the contractor to prevent the operation or attempted operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of existing building circuits. All equipment shall have bumpers and guards to prevent marking and scratching of fixtures, furnishings, or building surfaces. The contractor's equipment shall be in good repair and able to operate efficiently and safely. Equipment shall be maintained clean to present a neat, professional appearance. The contracting officer or representative may inspect the contractor's equipment and/or tools at any time and direct the removal of any improper or unsafe equipment/tools. These items shall be removed from the job by the contractor and replaced with satisfactory equipment.

4.1. Truck-Mounted Machine. Commercial-type truck-mounted extractor shall heat water to dispense hot water and cleaning solutions, recover the water, chemicals, and soil from the carpet.

5. Specific Tasks:

5.1 Supervision by Contractor. The contractor shall at all times provide adequate supervision of his employees to ensure complete and satisfactory performance of all work in accordance with the terms of the contract. The contract manager, or alternate representative, will be on the site and available at all times when the work of the contract is being carried out to receive instructions from the contracting officer or his representative.

The contractor shall provide additional telephone and pager numbers where the contract manager and alternate can be reached during other than normal duty hours should the contracting officer deem it necessary.

5.2 Carpet Cleaning. The Contractor shall vacuum all carpets before steam cleaning the carpets. All steam cleaning shall be accomplished by the deep cleaning hot water extraction (Steam Cleaning) method. Contractor shaa apply a heavy duty spot remover in heavily soiled areas. Heavily soiled areas will be identified and pointed out to the contractor by the assigned COR or in his/her absence the Site Support Supervisor will identify heavily soiled areas. Pre-treat the heavily soiled areas and traffic lanes with traffic lane cleaner and wait the recommended time before cleaning. Equipment capable of agitating the carpet to loosen ground in soil etc. and heavily stained areas will be utilized prior to steam cleaning to ensure removal of stains and ground in soil. Apply required amount of cleaning solution with the extractor machine, extract, and allow carpet to dry before use. After cleaning, the carpeted area will be uniform in appearance and be free of spots, stains, streaks, and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs and other similar items. Chairs, trash and recycling receptacles, free standing desks, tables, coat racks, carpet runners, chair runners, and easily movable items shall be moved to clean carpets underneath, and returned to their original location.

5.2.1 Spots and Stains. All spots and stains are to be removed.

5.2.2 Drying time. Contractor shall allow sufficient time for cleaned carpets to dry before building occupants arrive for work. Normal operating hours of DFAS Rome are 0600

– 1800, Monday thru Friday.

5.3 Cleaning Schedule. Areas/Rooms to be cleaned are listed in TE-1 and also depicted in TE-2. There are approximately 1100 cubicles depicted in TE-2, and the carpet in each cubicle shall be cleaned. The entire "Shampoo Contracted Area" (approximately 187,107 square feet) depicted in TE-2 shall be cleaned twice per year in May and November (listed as Semi-annual cleaning in the Schedule of Services). The approximately 187,107 square feet shall be cleaned in 30 days or less. The high traffic areas (approximately 29,639 square feet) listed in TE-1 shall be cleaned an additional two times in February and August (listed as Quarterly Cleaning for High Traffic areas in the Schedule of Services). The approximately 29,639 square feet shall be cleaned in

7 days or less. Square footages are approximations only and contractors providing solicitations are required to verify square footage.

5.4 Quarterly billing. The contractor shall submit a list of areas, rooms and square footages completed with the quarterly bill.

5.5 Contractor Manpower Reporting: The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for carpet cleaning services via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2014. Contractors may direct questions to the help desk at help desk at:

http://www.ecmra.mill.

http://www.ecmra.mil/