Performance Work Statement.docm

TECHNICAL EVALUATION PLAN

APPENDIX A PERFORMANCE WORK STATEMENT

1. INTRODUCTION.

1.1. Background. The George C. Marshall European Center for Security Studies (GCMC) is an international educational institution funded by the United States Department of Defense and the German Ministry of Defense. Its mission is to create a more stable security environment by advancing democratic defense institutions and relationships; promoting active, peaceful security cooperation; and enhancing enduring partnerships among the nations of North America, Europe and Eurasia and beyond. GCMC routinely hosts participants from around the world. Generally, they are members of the military, government or subject matter experts. They have the ability to affect change and are critical to the overall success of GCMC’s mission.

1.1.1. The GCMC College of International and Security Studies (CISS) specifically supports the GCMC mission by offering resident courses and non-resident activities designed to enhance and improve communication, collaboration planning, critical thinking, strategic leadership and international cooperation. The CISS resident course progam’s and non-resident activity’s curriculum incorporates exercises, games, and simulations as a component of the interactive, participatory educational instruction program. The exercises, games, and simulations are used to engage program participants in selected topics relevant to current priority national and international security related issues; decision making processes at the international, strategic, interagency, and high operational levels; and the use of military forces and other types of governmental assistance in joint and combined operations to achieve defined security objectives across the full spectrum of operations.

1.1.2. The CISS utilizes a range of educational exercises, games and simulations with the objective(s) of addressing political, military, economic, social, cultural and environmental scenarios, which could lead to conflict between nations, states, alliances, or their citizens. Exercises, games and simulations may also address senior level decision-making, with issues related to budgeting, resourcing, domestic, and international economics, environmental issues, interagency decision-making process, national security strategy, national military strategy, stability operations, homeland security, and similar topics.

1.1.3. Exercises, games and simulations are a key part of the continuing adult learning experience. Successful design and execution of exercises, games and simulations tailored to the needs of each program, as well as the integration of lessons learned from student reviews of these exercises, games and simulations, are critical to the success of the GCMC mission. Historically, when exercises, games and simulations failed to engage program participants, the GCMC goal to impart knowledge setting the conditions to achieve peace, stability and economic growth is diminished.

1.2. Non-personal services contract. This contract is a “non-personal services” contract as defined in FAR 37.101. It does not create employment rights with the U.S. Government whether actual, inherent, or implied. By agreeing to perform the services described in these specifications, the Contractor acknowledges that he/she is not and will not become an employee of the U.S. Government. The Contractor further agrees that he/she will not bring any cause of action in any forum claiming that he/she has become an employee of the U.S. Government. It is therefore understood and agreed that the Contractor or the Contractor’s subcontractor:

1.2.1. Shall perform the services specified herein as an independent Contractor, not as an employee of the Government.

1.2.2. Shall manage and administer the work required and bear sole responsibility for complying with and all technical, schedule, or financial requirements or constraints attendant to the performance of this contract.

1.2.3. Shall be free from supervision or control by any government employee with respect to the manner or method of performance of the services specified; but

1.2.4. Shall, pursuant to the government’s right and obligation to inspect, accept, or reject the work, comply with such general direction of the Contracting Officer, or the duly authorized representative of the Contracting Officer, as is necessary to ensure accomplishment of the contract objectives.

2. SCOPE OF WORK.

2.1. General. The Contractor shall provide all labor and materials necessary to perform Exercise Program Manager services in accordance with 3.0. Specific Tasks unless otherwise specified in 5.0. Government Furnished Property and Services for the CISS resident course programs and non-resident activities.

2.1.1. The CISS resident course programs routinely conducts annually approximately 24 exercises, games, and simulations as part of the curriculum for the following resident courses: Program in Advanced Security Studies (PASS), Program on Terrorism and Security Studies (PTSS), Senior Executive Seminar (SES), Security, Stability, Transition and Reconstruction (SSTaR) and Seminar on Transatlantic Civil Security (STACS). The CISS non-resident activities routinely conduct annually approximately 12 exercises, games and simulations as part of the non-resident activity curriculum.

2.1.2. The Contractor shall perform a range of tasks related to designing and creating new exercises, games, and simulations and associated multimedia materials; conducting exercises and simulations; debriefing staff and faculty after completion of exercises and simulations; training professors and instructors in the conduct of exercises and materials; and setting up a library of exercises and simulations that will be readily usable by new faculty and staff in the future.

2.1.3. As the subject matter expert, the Contractor shall provide exercise, game, and simulation support and/or educational instruction prior to, during and/or after execution of an exercise and/or educational instruction.

2.1.3.1. The Contractor shall develop and/or modify information packages for participants, faculty and exercise control facilitators. Information packages include documentation such as pre-exercise and/or educational instruction materials, reference materials, training materials, exercise schedules, and any other materials required for conduct of the exercise.

2.1.3.2. The Contractor shall develop and/or modify exercise, game and simulation educational instruction materials such as player and controller directives, data collection sheets, reference materials and training materials.

2.1.3.3. The Contractor shall develop test plans for email-driven exercises; test the plenary facility and classroom equipment in advance, as necessary, and check that data bases, Internet and Intranet pages, and visual information systems are functioning before the start of the exercises/simulations. In the event of technical problems, the Contractor shall report the matter to the relevant Course Director or representative.

2.1.4. Specific tasks require the Contractor (1) to research political, military, social, economic, cultural and environmental issues to support exercise objectives, (2) to review and edit political, military, social, economic, cultural, and environmental issues and concepts, and (3) to provide expertise on issues at the strategic and interagency level. Research may require the Contractor to examine and review computerized and non-computerized data bases, to examine sources on the Internet, examine Government and commercial documents and reports; to attend at no additional cost to the Government conferences and meetings; to interview selected experts about the topic in question; and, to develop a bibliography of sources for a topic or functional area.

2.1.5. Exercises, games and simulations vary based on course type. Courses may reuse existing exercises, games and simulations or require modifications and/or new exercises, games and simulations based on participant feedback and current events. Exercises, games and simulations may be packaged to take on the road in support of non-resident activities. Based on objectives, exercises, games and simulations may incorporate technology such as e-mail, Internet searches, computer models, databases, commercial software and visual information.

2.1.6. Exercise, game and simulation objectives are subject to change with each iteration. The Technical Point of Contact (POC) will make available to the Contractor existing exercises, games and simulations developed by GCMC personnel or obtained through contracted services. The Contractor shall ensure that CISS exercises, games and simulations are current, relevant and create the most conducive environment to maximize the GCMC’s goal to be highly valued for our provision of quality educational and developmental programs that impart needed knowledge and improve cultural dialogue among the participants and with us, setting the conditions to achieve peace, stability and economic growth.

2.1.7. The Contractor may be required to accompany GCMC personnel or travel on behalf of GCMC in support of non-resident activities to conduct single nation, regional or multinational exercises, games and simulations.

2.1.7.1. There will be two optional travel SubClins at a not-to-exceed amount of EUR 2,500 per SubClin. The not-to-exceed amount consists of only travel related costs to be paid to the Contractor. All labor costs shall be included by the Contractor in Contract Line Item 0001 of the contract.

2.1.7.2. Travel costs will be negotiated with each requirement. The value of the associated travel SubClins may be increased as deemed necessary by the Contracting Officer to support these events.

2.1.7.2.1. All travel costs shall be supported with original receipts.

2.1.7.2.2. Fare rates shall be limited to “Coach” fares. The Government will not pay for Business Class or First Class travel.

2.1.7.2.3. Lodging and meals shall be limited to the Standard Per Diem rates in the DoD Joint Travel Regulations/Federal Travel Regulations.

2.1.7.2.4. Reimbursement for travel expenses will be for the actual costs involved in the travel.

2.1.7.2.5. Mode of transportation to/from the airport and in/around temporary duty location must be most advantageous to the Government.

2.1.8. The Contractor shall work with the Technical POC and resident course program and non-resident activity leadership to review exercise materials for consistency and usability by participants.

2.1.9. The Technical POC will advise the Contractor of CISS priorities.

2.1.10. The Contractor will receive guidance from the resident course program and non-resident activity leadership regarding specific formatting requirements for each exercise, game and simulation. Formatting requirements may be realistic and/or creative/non-specific.

2.2. Period of Performance. The period of performance will be for one year beginning upon contract award and continuing for 12 consecutive months.

2.3. Place of Performance. Place of performance will vary based on specific task.

2.3.1. The Government will make available in accordance with 5.0. Government Furnished Property and Services office space for the Contractor to complete routine tasks related to exercise design, revision, and updating. The Contractor may elect to perform routine tasks at an alternate work site at no additional cost to the Government. The Contractor shall coordinate place of performance with the Technical POC.

2.3.2. Exercises shall take place at the GCMC. The place of performance for specific exercises, games or simulations will be dependent upon the type of exercise, game and/or simulation. Place of performance for specific exercises, games or simulations will be determined by the Technical POC and will be coordinated in advance with the Contractor.

2.4. Hours of Performance. The Contractor shall anticipate working 1440 hours annually. Hours may vary daily, weekly and/or monthly. The Contractor shall anticipate working an average of 30 hours per week or 120 hours per month.

2.4.1. The Contractor is not required to work every day. The Contractor shall coordinate working hours at least one week in advance with the Technical POC.

2.4.2. When possible, tasks should be performed during normal GCMC business hours. The GCMC business hours are 0800-1700, Monday through Friday.

2.4.3. Duty days could exceed 8 hours, in particular in the days immediately before an exercise is conducted, and duty may occasionally be required in the evening and/or on weekends. The Contractor is not eligible for overtime.

2.5. The Contractor shall utilize automated Microsoft Office Word/data processing equipment and the Internet to the maximum extent. This includes but is not limited to the preparation of computer and Internet based documentation and other tasks.

3. SPECIFIC TASKS.

3.1. General: The Contractor shall support all types of exercises, games and simulations supported by the CISS. Anything not directly specified but necessary to carry out the intent of this contract and the complete and proper execution of all services, shall be performed by the Contractor as if it had been specifically described.

3.2. The Contractor shall perform the specific tasks as outlined in this performance work statement (PWS) andTechnical Exhibit A.

4. ADMINISTRATIVE MATTERS.

4.1. Technical POC: The CISS Exercise Coordinator is the Technical POC for 3.0 Specific Tasks. The technical POC contact information will be provided to the Contractor at time of award.

4.2. Deliverables.

4.2.1. Assess existing exercises, games and simulations. Based on current objectives provide recommendations for new exercises, games, and simulations or modifications to existing exercises, games, and simulations to Technical POC within 90 days of contract award. Continue to update throughout the period of the contract as needed.

4.2.2. Establish electronic library within 45 days of contract award utilizing the CISS web page via the Technical POC. Exercises will be added to the library on completion and updated as necessary throughout the course of the contract.

4.3. Physical Security. The Contractor shall safeguard all Government property in the work area. All offices, laboratories, and buildings shall be secured when not occupied.

4.4. Key Control. The Contractor shall establish and implement methods of ensuring that all keys issued to him/her by the Government are neither lost, misplaced, nor used by unauthorized personnel. The Contractor shall report the loss of key(s) as soon as the loss is discovered, but in any event, not later than the Government’s next scheduled workday.

4.5. Key Personnel. Key personnel as defined by this contract is: Exercise Program Manager.

4.5.1. All substitutions for key personnel shall be approved in advance in writing by the Contracting Officer. The Contractor shall advise the Technical POC and Contracting Officer’s Representative (COR) of any anticipated substitutes as far in advance as possible. All substitutes shall have credentials equivalent or superior to those of the Exercise Program Manager.

4.6. Installation Access. The ability to obtain and maintain an installation access card is essential. Failure on the part of the Contractor to obtain or maintain currency of the Installation Pass will be considered sufficient grounds for the Government to terminate the contract prior to its normal expiration.

4.6.1. Per the GCMC security procedures for non-DoD ID card holders (http://www.marshallcenter.org – Under Contractors link), the Contractor will be authorized and must obtain an Installation Pass for Sheridan Kaserne and Artillery Kaserne, Garmisch, from the local U.S. Army Garrison – Garmisch Administrative Office.

4.6.2. In order to be able to obtain the Installation Pass, the Contractor shall possess and present the following:

4.6.2.1. Polizeiliches Führungszeunis (Good Conduct Certificate) Individuals who have a U.S. identification (ID) card are exempt. In order to be able to obtain the Installation Pass, the Contractor shall submit a Polizeiliches Führungszeunis (Good Conduct Certificate) annually. Failure to qualify for an Installation Pass will terminate the contract

4.6.2.2. Proof of permission to reside and work in Germany. The following documents are required:

4.6.2.2.1. German citizens: a clear copy of their Ausweis (German ID Card) or passport showing their picture and full name.

4.6.2.2.2. Citizens of the European Union (EU) – member countries other than Germany: a clear copy of their Aufenthaltsgenehmigung (Residence Permit).

4.6.2.2.3. Non-U.S.-ID Cardholders and other citizens of non-EU-member countries: a clear copy of their Arbeitserlaubnis (German Work Permit) and country ID card or passport showing their picture, full name, country of issue, and nationality.

4.6.2.2.4. U.S. ID Cardholders: a clear copy of the front of their ID Card. U.S.-ID cardholders do not need an Aufenthaltsgenehmigung or Arbeitserlaubnis.

4.6.2.3. Additional background checks may be conducted in order to receive an Installation Pass.

4.7. Identification of Contractor Employees. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government officials.

4.7.1. Contractor personnel shall wear an ID badge at all times when performing work under this contract at a Government site, including while attending Government meetings and conferences that may take place outside the Government facility. The ID badge shall be easily readable and include employee’s name, contractor’s name, functional area of assignment and recent color photograph of the employee. Unless otherwise specified in the contract, the Contractor shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

4.7.2. The Contractor shall include his/her name (both first and last names) and identify himself/herself clearly as a Contractor in all correspondence resulting from contract performance.

4.7.3. The Contractor shall identify themselves as a Contractor employee when answering Government telephones

4.8. Contractor Training. Training is essential to the execution of contract requirements.

4.8.1. The Contractor shall attend annual Government-furnished training in the Prevention of Sexual Harassment (POSH) during the performance of the contract. The training is generally scheduled to occur within five working days of reporting on-site at the GCMC and be no more than four hours in length. Any Contractor behavior deviating from the standards taught in the course shall be grounds for termination of the contract.

4.8.2. The Contractor shall attend New Personnel Orientation training during the performance of this contract. The training will address the general staffing and cross-communication procedures employed at the GCMC. The training is generally scheduled on a monthly basis and is no more than one hour in length.

4.8.3. The Contractor shall complete all necessary Information Awareness training in accordance with DoD 8570.01-M and AE Reg 25-2 to obtain an account on the Marshall Center Staff Net.

4.8.4. The Contractor shall complete all other training deemed necessary during the conduct of this contract. All Government provided training will occur during GCMC normal business hours.

4.9. Logistics Support. The Contractor will not have PX and Commissary privileges in association with this contract.

4.10. Substances. Alcohol/Drug use in the workplace will not be tolerated. Any Contractor/sub-contractor found to be under the influence of, consuming, or using alcohol or drugs while on duty will be subject to administrative action from the Contracting Officer, which may include contract termination.

4.11. Copyright Considerations. Defense Federal Acquisition Regulation Supplement 252.227-7020, RIGHTS IN SPECIAL WORKS (JUN 1995), shall apply. The DFARS clause is available at: http://www.acq.osd.mil/dpap/dars/dfars/html/current/252227.htm#252.227-7020

4.12. Reproduction. The materials developed under this contract may be cited, referenced, or reproduced in part or whole by the Contractor for professional, educational, or other non-commercial purposes with the concurrence of the Dean of the GCMC College, and on the condition that such citation, reference, or reproduction acknowledges the GCMC as the source and that the Contractor does not use Government time, equipment, or supplies for such reproduction of materials.

4.13. Academic Integrity. The Contractor shall ensure all references are properly cited. Submitting material that in part or whole is not entirely one’s own without attributing those same portions to their correct source is plagiarism.

5. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

5.1. The Government will provide the following equipment, property, facilities and maintenance for the Contractor’s use in carrying out the duties listed in the PWS:

5.1.2. Equipment. The Government will provide desktop computer systems capable of interacting with the GCMC Staff Net and GCMC Student Net.

5.1.3. Property. The Government will provide at least one desk with office chair. Additional office furniture will be provided if available.

5.1.4. Facilities. The Government will provide suitable dedicated office space and access to use of other GCMC space as required.

5.1.5. Office Supplies. Consumable office supplies required for the performance of 3.0 Specific Tasks.

5.2. The Government will provide the following services for the Contractor’s use in carrying out the duties listed in the PWS:

5.2.1. Phone/Fax. Access to phone and fax with local DSN dialing capability.

5.2.2. Copy and Printer. Color and black and white copy and printer machines are located in common areas. Copy and printer service is limited to copies required for the performance of 3.0 Specific Tasks.

5.2.3. Common Services. Routine custodial and maintenance services, refuse collection, health and safety controls as required and in accordance with existing regulations and procedures common to the organization and its Government buildings.

5.2.4. Distribution. Installation and unit distribution of necessary correspondence and reports will be provided by the Government.

5.3. The Government will provide access to a calendar(s) with resident course program schedule, dates for non-resident activities, deadlines for copyright requests, translation, and curriculum support, and timelines for exercises, games and simulations.

6. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP).

6.1. Past performance evaluation is a standard function of contract administration (FAR 42.1503). The Assessing Officer will document past performance using the Contractor Performance Assessment Reporting System (CPARS).

6.1.1. The primary purpose of the CPARS is to ensure that accurate data on contractor performance is current and available for use in source selections thru PPIRS (Past Performance Information Retrieval System).

6.1.2. Performance assessments are used to award best value contracts to contractors that consistently provide quality, on-time products and services that conform to contractual requirements.

6.1.3. Additional information and CPARS Rating System is located at: www.cpars.csd.disa.mil/cparsfiles/cpars/qual62701.htm

6.2. The Contractor's performance under this contract will be monitored using on-site inspections and customer feedback on the performance metrics using the performance standards as measurement of success.

6.2.1. The Contractor will be given the opportunity to correct non-conformance.

6.2.2. Failure to correct non-conformance may result in non-acceptance or termination for cause by the Government and may impact the Contractor’s ability to be selected for future contracts.

6.2.3. Failure to meet the standards of this PWS may result in a deduction of price equal to the value of the non-conformance.

6.3. Performance measurements will be based on the standards set forth in this PWS and Technical Exhibit A.