HORIZONS_DECLINATION_Re__Request_for_Security_Guard_Services_-_BDD_12.9.25_(1).pdf

This file is a declination email from Horizons of New Mexico regarding the City of Santa Fe's Invitation to Bid for Security Guard Services at the Buckman Direct Diversion (BDD) facility. On December 9, 2025, Matt Loehman, Executive Director of Horizons of New Mexico, declined the procurement opportunity in response to an inquiry from the City's contractor regarding service availability. The City seeks qualified security firms to provide armed and unarmed security guard services, including mobile patrol, stationary post coverage, and foot patrols at the BDD facility. The tentative patrol schedule requires Monday through Friday coverage from 6:00 p.m. to 6:00 a.m. and full 24-hour coverage on Saturday and Sunday. Written questions are due March 5, 2026, at 5:00 p.m., with responses provided by March 9, 2026. Bids are due April 6, 2026, at 2:00 p.m., submitted electronically through the OpenGov Procurement Portal, with bid opening conducted via Microsoft Teams. The contract term is ten years from the date of final approval signature, the maximum allowable term under New Mexico law for general services agreements.

Security personnel must hold valid New Mexico RLD Level 3 Security Guard Registration, possess a current driver's license, and demonstrate bilingual capability in English and Spanish (preferred). Personnel must be equipped with smartphones capable of GPS tracking and real-time communication, and the contractor must provide marked patrol vehicles, equipment, fuel, insurance, and maintain a 24-hour point of contact for scheduling. Pricing is structured on an hourly basis with separate line items for Level 1, Level 2, and Level 3 guards, supervisors, and account managers, including separate rates for overtime and holiday work, subject to 8.1875% Gross Receipts Tax. The City may apply local business preference of up to six percent for resident businesses meeting certificate requirements. Performance benchmarks for evaluation include three to five years in business providing security services, 50,000 or more annual security guard labor hours, three to five comparable public-sector contracts, emergency response time of less than 30 minutes, guard fill rate exceeding 95 percent, zero percent average cost deviation, and a 9 out of 10 average customer satisfaction rate. Contractors are responsible for all operational expenses including vehicles, fuel, and equipment. The contractor must maintain professional liability insurance with minimum coverage of $2,000,000 per occurrence and $2,000,000 in the aggregate under a Commercial General Liability policy, and either party may terminate with 30 days written notice.