Hill AFB 22258350 Sole Source letter.pdf

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Attached to
Nicolet iS50 Maintenance
Solicitation number
FA822726Q3002
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This document is a Sole Source letter from Thermo Fisher Scientific dated September 24, 2025, addressed to Michael G. Vine at Hill Air Force Base. The letter confirms Thermo Fisher Scientific as the exclusive manufacturer and service provider for a Nicolet iS50 laboratory instrument (serial number AUP2410264). Thermo Fisher Scientific asserts proprietary rights to the instrument's design, software, and associated components, and claims to be the only company capable of providing certified field service, technical support, spare parts, and software upgrades for this specific equipment.

The letter emphasizes that the pricing for the support plan is consistent with rates charged to other customers with identical instrument models, configurations, and contract types. The legal entity distributing the instrument is identified as Thermo Electron North America LLC, a subsidiary of Thermo Fisher Scientific. The company positions itself as an industry leader in analytical instruments, with a mission to help customers create solutions that make the world "healthier, cleaner, and safer." The document serves to justify a sole source procurement for instrument support and maintenance at Hill Air Force Base.

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Text version

September 24, 2025

Michael G Vine Hill AFB 5832 H Ave, Bldg 843 Bay J Hill AFB, UT 84056

RE: Sole Source letter for support plan quotation # 22258350

Dear Michael, Thermo Fisher Scientific companies are the sole source instrument manufacturer and service provider for Thermo Scientific laboratory equipment, proprietary parts, training, technical support, field service support, and software.

The legal entity distributing the Thermo Scientific instruments you ordered, as listed below, is Thermo Electron North America LLC, which is a part of Thermo Fisher Scientific.

Nicolet iS50 s/n AUP2410264

Thermo Fisher Scientific is the world leader in analytical instruments, complimented by the most comprehensive services portfolio in the industry. Our instrument solutions enable our customers to make the world healthier, cleaner, and safer.

The lab instrument listed in attached proposal, and any attached peripherals, use a technologically advanced method to analyze chemicals and to identify unknown samples. Thermo Fisher Scientific has proprietary rights to the design and software utilized in these instrument(s). Thermo Fisher Scientific is the only company with access to proprietary: performance verified component parts, spare parts, software, technical support, upgrades and engineering resources to maintain the original operating specifications for your Thermo Fisher Scientific instrument. Thermo Fisher Scientific Field Service Engineers (FSE’s) are the only company certified and factory trained engineers available to service these instrument(s), and are part of an organization that is ISO certified.

The prices listed on the support plan are those charged to any other customer with the same instrument model and age, configuration, and contract type.

We appreciate the opportunity to continue the valued service relationship with you. Please contact me if you have any questions regarding this information.

Sincerely, Susan Sage Senior Territory Manager

File details come from the government source that posted it. Updated .