Hexagon_EAM_Consulting_Services.pdf

REQUEST FOR PROPOSAL

25-058-RFP

HEXAGON/EAM CONSULTING SERVICES

ATTENTION: This is not an order. Read all instructions, terms, and conditions carefully.

IMPORTANT: Proposals must be received no later than 2:00 pm Eastern Time (ET) on

Thursday, October 16, 2025.

RFP# 25-058-RFP DATE ISSUED: September 25, 2025

By participating in this solicitation, you, on behalf of the Vendor, understand and agree that all plans, drawings, maps, specifications, documents, or similar information included in this solicitation (“Protected Information”) may only be used by Vendor for the purpose of this solicitation and no other purpose. Without the written permission of KCAB, Vendor must not reproduce, copy, duplicate, or disclose the Protected Information by any means, except to employees and agents who have a “need to know” for the purpose of this solicitation. All employees and agents of Vendor are bound by these provisions, and Vendor shall inform those employees and agents of these terms. If Protected

Information becomes available to third parties Vendor is responsible for third party compliance with these terms. Vendor shall indemnify and hold KCAB harmless from any liabilities or damages resulting from the unauthorized use or disclosure of Protected Information.

All Protected Information in any form remains the sole property of KCAB. At the request of KCAB Vendor agrees to immediately return Protected Information to KCAB. All

Protected Information in any form must be destroyed upon completion of the purpose above. KCAB has all rights and remedies available by law and equity to enforce these provisions, specifically including injunctive relief to prevent unauthorized use of the Protected Information.

Table Of Contents

1. GENERAL INFORMATION & PROPOSAL INSTRUCTIONS

1.1. SCHEDULE OF EVENTS

1.2. BACKGROUND

1.3. SUBMISSION OF PROPOSALS

1.4. RFP QUESTIONS

1.5. ADDENDA

1.6. SCOPE OF SERVICES

1.7. SAMPLE PROJECT

1.8. KENTUCKY OPEN RECORDS ACT

1.9. EVALUATION CRITERIA

1.10. ACCEPTANCE PERIOD

1.11. AWARD

1.12. PERFORMANCE AND PAYMENT

1.13. BADGES AND KEYS

1.14. RECORDS/FINANCIALS

1.15. GRATUITIES AND KICKBACKS

1.16. NON-COLLUSIVE VENDOR CERTIFICATION

1.17. RFP CONDITIONS AND PROVISIONS

2. VENDOR QUESTIONNAIRE

2.1. VENDOR QUESTIONNAIRE

2.2. ATTACHMENTS

Attachments:

A - Hexagon_EAM Consulting Contractor Position Rate Sheet

B - Proposed Contract

C - SAMPLE HEXAGON EAM PROJECT

1. GENERAL INFORMATION & PROPOSAL INSTRUCTIONS

1.1. SCHEDULE OF EVENTS

Release Project Date: September 25, 2025

Deadline For Questions To Be

Submitted:

October 6, 2025, 11:59pm

Answers To Questions Issued: October 9, 2025, 5:00pm

Proposals Due: October 16, 2025, 2:00pm

Interviews: The week of 11/03/25

Anticipated Contract Implementation: December 1, 2025

KCAB reserves the right to modify or alter the schedule of events to such extent as may be beneficial to KCAB.

1.2. BACKGROUND

The Kenton County Airport Board (“KCAB”) is soliciting proposals for Hexagon EAM Consulting

Services at the Cincinnati/Northern Kentucky International Airport (“CVG”).

KCAB implemented the EAM system in 2016 for asset management. KCAB has experienced rapid growth in both passenger and cargo operations since the initial EAM System launch. The staff has been working continually to improve its EAM system to ensure maximum functionality during this time of growth and diversity. The rapid growth requires a strategic approach to managing demands on the use of airport assets.

KCAB has continued to make significant improvements to its EAM system, and through this solicitation, intends to continue those efforts. KCAB will award a contract to a consultant who can best assist with maximizing the system functionality and adaptability.

1.3. SUBMISSION OF PROPOSALS

Responses to this RFP must be submitted electronically through KCAB’s online bidding system which can be accessed at https://procurement.opengov.com/portal/cvgairport. Select the project titled

Hexagon/EAM Consulting Services (Invitation #25-058-RFP) and follow the instructions for submittal.

The completed and signed proposal (together with all required attachments) must be transmitted and received through OpenGov no later than Thursday, October 16, 2025 at 2:00 pm Eastern Time (ET).

Proposers should allow for sufficient time to upload and transmit all required information. Proposer is solely responsible to ensure its submission is transmitted prior to the due date and time. KCAB will not accept submissions after the due date and time and is not responsible for any error in transmission including but not limited to power outage, internet connectivity, unauthorized access, etc.

https://procurement.opengov.com/portal/cvgairport

Individual submittals will not be read in public or available for public inspection until after an award determination has been made.

1.4. RFP QUESTIONS

KCAB is not bound by, and proposers may not request or rely on any oral interpretation or clarification of this RFP. Therefore any questions regarding this RFP are encouraged and should be submitted electronically using the Question and Answer tab of this RFP on KCAB’s online bidding system, which can be accessed at https://procurement.opengov.com/portal/cvgairport.

Questions received on or before the Deadline to Submit Questions in the Schedule of Events will be posted on the Question and Answer tab of this RFP on the bidding system per the Schedule of

Events. Answers to questions from any proposer will be available to all proposers.

All communications regarding this solicitation must only be through the Questions and

Answers section of the RFP or through the Contract and Procurement Administration

Department. No communication is to be directed to any other KCAB personnel unless otherwise instructed by the Contract and Procurement Administration Department. Failure to comply may result in the disqualification of proposer’s submittal.

1.5. ADDENDA

In the event it becomes necessary to revise, change, modify or cancel this RFP or to provide additional information, addenda will be issued to all recipients of this RFP.

1.6. SCOPE OF SERVICES

1.6.1. Scope of Services/General Requirements/Minimum Qualifications

The Consultant must be able to assist KCAB with specific tasks as requested for the Hexagon EAM

System. This may include, but is not limited to:

• integration of our EAM system with other programs that will provide KCAB with key data collection and/or operational benefits

• building of custom reporting and/or tools to assist in data extraction for usable analysis

• create and implement flex business rules to enhance efficiency

• provide technical support where needed and assist with resolving issues in the EAM system

• supply supporting documentation when requested

• provide high level training if need is identified

• work with stakeholders when requested to better understand needs of affected parties

• work and collaborate with KCAB IT department to ensure updates, implementations, and changes are in-line with the current framework and infrastructure

• provide recommendations and consultations on best practices as it relates to the EAM system.

https://procurement.opengov.com/portal/cvgairport

1.6.2. Consultation

Consultant must provide expert advice and guidance on selection, implementation, and optimization of available tools in the EAM system. Guidance must be based on past successes and asset management best practices. If requested, the Consultant must provide support in determining and advising on asset maintenance strategies that will provide effective results. Consultant must also provide KCAB with innovative ways to improve or enhance the processes used regarding the EAM system.

1.6.3. Implementation

Consultant must be extremely familiar with EAM system used by KCAB, Hexagon EAM. Consultant must be able to work in collaboration with KCAB departments or alone to develop, plan, present, and implement approved tasks. This may include, but is not limited to, flex business rules, reporting functions and tools, hierarchy adjustments, import and upload data processes, and provide technical support where needed. Consultant will ensure that all tasks, amendments, and system changes fall in line with the current framework and infrastructure as governed by KCAB IT department.

1.6.4. Completion

Consultant must be able to provide task and project completion follow up. This may include, but is not limited to, training in identified areas, documentation where requested for either training or change log history, and collaboration with KCAB to ensure that all task needs have been met. Support may also be requested if new functions are implemented to ensure proper use, expert navigation and comprehensive use overview, and verify intended functionality.

1.6.5. Communication

It is expected that the Consultant will provide timely response to initial requests and/or contact regarding specific tasks. Response and communication may be electronic, verbal, or via virtual meetings. The Consultant should use communication mediums preferred by KCAB. Approved tasks should be accompanied by a timeline for completion. Amendments and/or changes to the task or timeline should be communicated as the Consultant becomes aware of the need.

1.6.6. Work Locale

It is expected that the Consultant will be able to complete work remotely by working with KCAB Asset

Management Office and IT department to gain access to the EAM system. However, Consultant should have the ability to work onsite if specific need arises and all scope and expenses approved by

KCAB.

1.7. SAMPLE PROJECT

1.7.1. SAMPLE PROJECT

All proposers should review and complete the attachments with this RFP. Attachment A, Hexagon/EAM Consulting Contractor Position Rate Sheet list firm's common consulting positions.

Proposers need to provide their hourly rates by position per this attachment. Proposers will need to add all positions and rates not listed that would be utilized in consulting activities for this contract.

Attachment B, Sample Hexagon EAM Project details a proposed project that KCAB may request under this contract. Proposers should provide a quote for the sample project using the positions and rates from the Contractor Position Rate Sheet, Attachment A. Please note quote response requirements.

1.8. KENTUCKY OPEN RECORDS ACT

Each proposer must specifically identify any portion of its proposal which it deems confidential, or which contains proprietary information, patents, copyrights or trade secrets. Proposer should provide justification of what material should not be disclosed, upon request, by KCAB to a third party. All documents received by KCAB are subject to general inspection under the provisions of Kentucky

Revised Statutes Chapter 61.870 et seq, the “Kentucky Open Records Act”, subject to very narrow exceptions. These statutes may require disclosure of documents a proposer deems confidential. KCAB may otherwise use or disclose the data submitted by each proposer for any purpose, unless such data is so identified as confidential or proprietary by the proposer. The proposer’s opinion of proprietary information is not binding upon KCAB.

1.9. EVALUATION CRITERIA

The selection of the Hexagon EAM Consulting Services contractor will be based on a judgment evaluation of several key elements in the proposals submitted. In alphabetical order, these include but are not limited to the criteria listed below.

No. Evaluation Criteria Scoring Method Weight (Points)

1. Approach to Assignment

Demonstrate a thorough understanding of the scope of services proposed in this solicitation. Provide a detailed process and schedule for how the proposer intends to deliver the socpe of services. Outline the team's proposed process for responding to and performing on-call request on a project by project basis.

Points Based 30 (30% of Total)

2. Experience/Qualifications

Provide an overview of the proposer’s ability to provide the services outlined in the scope of services. Provide a brief narrative of the proposed team’s experience in providing the scope of services for similar clients.

Points Based 45 (45% of Total)

3. Pricing

Provide quote for sample project in RFP based on the position rate sheet schedule you've been asked to complete and the allocated hours for each position used for the sample project.

Points Based 25 (25% of Total)

1.10. ACCEPTANCE PERIOD

Proposals in response to this RFP must indicate it is valid for a period no less than one hundred twenty

(120) days from the closing date.

1.11. AWARD

1. KCAB intends to award a contract or contracts resulting from this solicitation to the responsible proposer(s) whose proposal represents the best value after evaluation in accordance with the criteria included in this RFP.

2. KCAB reserves the right to waive any informality or irregularity in any proposal or bid guaranty, to reject any or all proposals, to award or refrain from awarding a contract for the work, and to negotiate with the apparent qualified responsible proposer to such extent as may be beneficial to KCAB.

3. KCAB intends to evaluate proposals and may award a contract without discussions with proposers. Therefore, the proposer’s initial proposal should contain the proposer’s best terms from a cost or price and technical standpoint.

4. KCAB reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit cost or prices offered.

5. KCAB reserves the right to make multiple awards if, after considering the proposals submitted, it is in KCAB’s best interest to do so.

6. The successful proposer will be required to enter into a contract substantially in the form of the contract included under the ATTACHMENTS Tab and incorporated by reference. All proposers are required to note any exception(s) to the attached contract and are required to specifically state the exception(s) and the reason(s) for the exception(s). No exceptions will be recognized to the Government Clauses section of the proposed contract. If no exceptions to the contract are included in the proposer’s response, the proposer is expected to execute the contract in the form set forth herein. Final acceptance of a proposal and contract is contingent upon reaching a mutually satisfactory agreement regarding noted exceptions. If an acceptable and timely agreement is not reached, KCAB reserves the right to disqualify the proposer and to reevaluate the remaining proposals. KCAB reserves the right to refuse to negotiate with a successful proposer on any item not specifically excepted in its submittal.

7. KCAB will have the right, at its sole election, to alter the specifications and/or frequencies of services required and tailor the contract price to said change (increase or decrease).

8. The term of the agreement will be for three (3) years with an option to renew for two (2) additional one-year terms.

1.12. PERFORMANCE AND PAYMENT

The successful proposer shall issue an invoice on a monthly basis for work performed along with supporting data. KCAB will pay submitted invoices on a net 30 basis subject to the terms of the attached agreement.

1.13. BADGES AND KEYS

1. Contractor shall badge a sufficient number of employees to satisfactorily complete its obligations under this contract regardless of circumstances. This will require a background https://procurement.opengov.com/portal/cvgairport/projects/148521/document?section=1344714 check made through a fingerprint process. When determining the number of employees to badge, Contractor must consider absent employees due to illness, vacation, employment termination, or other reasons, emergency/on call situations, and supervisors who need access for inspection/supervision visits.

2. Contractor is responsible for the cost of badging. The current fee for identification badges is

$44.00 per badge for the badge, security threat assessment, and for fingerprinting.

3. Contractor shall return all badges upon expiration or termination of the contract whichever is earlier. Additionally, Contractor shall immediately return an employee’s badge when that employee is no longer employed by Contractor. Contractor shall pay $100.00 per badge for each badge not returned within ninety (90) days from the date the Contractor is required to return the badge(s).

4. Contractor is responsible for all keys or badges issued to Contractor’s employees. Such keys or badges may not be duplicated. Contractor shall return any or all keys or access cards to KCAB when requested by KCAB. If the loss of keys or access cards requires changing the combination of locks or changing other access equipment, the cost of such labor and material may be charged to Contractor at the discretion of KCAB. Replacement of lost or damaged keys or badges will be provided at Contractor’s expense. Any fines or civil penalties assessed to KCAB caused by Contractor negligence is the responsibility of Contractor.

5. Badge replacement is at the sole discretion of KCAB. A $100.00 fee will be assessed per lost badge. In the event a Contractor’s employee loses a second badge, the Contractor shall pay

$200.00. If a third badge is lost, the badge will only be renewed with permission of the Airport

Security Coordinator and the Contractor shall pay $300.00.

6. If necessary, KCAB will provide initial supply of keys after receipt of a $500.00 deposit from

Contractor. In the event Contractor loses or duplicates a key(s), KCAB will charge the cost of rekeying the lock(s) of the corresponding area against the $500.00 deposit. Contractor shall be responsible for the full cost of rekeying if Contractor loses or duplicates a key. Any funds remaining of this $500.00 deposit upon termination of the contract will be returned to contractor upon KCAB’s receipt of all keys.

1.14. RECORDS/FINANCIALS

In submitting proposals on any item to be purchased by KCAB, the proposer hereby agrees to make available any and all records, books of account, correspondence, or other information reasonably necessary to enable KCAB or its designated agents to investigate the responsibility of the proposer in terms of its financial status, capacity to produce, sources of supply, performance record in the business or industry, and any other matter reasonably related to the proposer’s probable ability to perform adequately under a contract if it is awarded to the proposer.

1.15. GRATUITIES AND KICKBACKS

It is a breach of ethical standards for any person to offer, give, or agree to give any employee or former employee, or for any employee or former employee to solicit, demand, accept, or agree to accept from another person, a gratuity or an offer of employment in connection with any decision, approval, disapproval, recommendation, preparation of any part of a program requirement or a purchase request, influencing the content of any specification or procurement standard, rendering of advice, investigation, auditing, or in any other advisory capacity in any proceeding of application, request for ruling, determination, claim or controversy, or other particular matter, pertaining to any program requirement or a contract or subcontract, or to any solicitation or proposal therefore.

It is a breach of ethical standards for any payment, gratuity, or offer of employment to be made by or on behalf of a subcontractor under a contract to the prime vendor or higher tier subcontractor or any person associated therewith, as an inducement for the award of a subcontract or order.

In the event that any gratuities or kickbacks are offered or tendered to any KCAB employee, the proposal shall be disqualified and shall not be reinstated.

1.16. NON-COLLUSIVE VENDOR CERTIFICATION

By the submission of this proposal, the proposer certifies that:

1. The proposal has been arrived at by the proposer independently and has been submitted without collusion with any other vendor.

2. The contents of the proposal have not been communicated by the proposer, or, to its best knowledge and belief, by any of its employees or agents, to any person not an employee or agent of the proposer or its surety on any bond furnished herewith and will not be communicated to any such person prior to the official opening of the proposal.

3. No proposer may submit more than one proposal for this purchase. It shall be the responsibility of each proposer to obtain the prior written permission of KCAB before proposal opening in every situation in which the proposer, due to corporate association or other affiliation, may be found to be impermissibly associated with another vendor. Failure to observe this requirement could result in all such affiliated proposals being rejected.

1.17. RFP CONDITIONS AND PROVISIONS

The terms and conditions of this request for proposal (RFP) include all general and special conditions as enumerated herein.

All participating proposers agree to comply with all of the conditions, requirements and instructions of this RFP as stated or implied herein. Any alteration, erasure or interlineation by the proposer in this proposal constitutes cause for rejection by KCAB. Should KCAB omit anything from this RFP which is necessary to a clear understanding of the work, or should it appear that various instructions are in conflict, then the proposer shall notify the Contract and Procurement Administration Department prior to the deadline for question submissions as per the time and date shown in the Schedule of Events.

Typographical errors in entering quotations on this proposal may result in the disqualification of this proposal.

All proposers are required to complete all information requested in this proposal. Failure to do so may result in the disqualification of proposal.

Unit price for each item must be shown for the unit of measurement indicated. In case of error in extension of prices, the unit price governs.

Each proposer shall fully acquaint and familiarize themselves with the conditions as they exist and the character of the operations to be carried on under the proposed contract and make such investigations as the proposer may see fit so that the proposer shall fully understand the facilities, physical conditions and restrictions associated with the services.

The successful proposer shall comply with all of the specifications, terms and conditions of this RFP.

KCAB is not liable for any costs incurred by proposer in the preparation of proposals or for any work performed in connection therein.

2. VENDOR QUESTIONNAIRE

2.1. VENDOR QUESTIONNAIRE

1. Cover Letter*

Include a cover letter which serves to introduce the proposer (or team) and highlight the overall approach philosophy. The cover letter must include the following information:

• Brief narrative statement of the proposer's approach to providing the services solicited in this

RFP.

• Name, address, email, and telephone number of the primary company representative(s) to be contacted regarding your response. The letter should be signed by a person who is authorized to negotiate terms, render decisions, and commit the firm/individual resources.

• Proposer's office location(s) / Proximity to CVG.

*Response required

2. Approach to Assignment*

Provide a detailed process for how the proposer (including subcontractors, if any) intends to deliver the core services outlined in this RFP.

*Response required

3. Qualifications & Experience*

Provide a brief summary of the Contractor’s experience in providing the scope of services for similar clients.

4. Rates & Fees*

Provide labor rates for all positions that would be necessary to complete projects on the attached

Rate Sheet provided. Add any positions that are not listed and provide rates for those positions. Complete Attachment A - Hexagon_EAM Consulting Contractor Rate Sheet.

*Response required

5. Sample Project Response*

Provide quote for potential sample project at CVG. Apply submitted labor rates and fees to this specific project for proposal. Project detail on Attachment B – Sample Hexagon EAM Project to

Quote. Response to sample project should include following components:

• Detailed approach to the assignment.

• Detailed scope of services provided.

• Projected timeline for project completion.

• List of key positions and personnel overseeing each process.

• Detailed list of deliverables for completing task.

• Fee summary by task and breakdown by position with amount of hours allocated to each task. Rates should correspond with Consulting Contractor Position Rate Sheet.

• Breakdown of reimbursable expenses, if necessary.

6. References*

Provide three references for assignments similar in nature to the scope of services sought in this

RFP. References may not exceed 1 page and does not count toward the page limit. For all references, services must have been completed within the last three years.

References must include the following:

• Company Name

• Contact name, title, email address and phone number

• Description of the services provided

• Year in which service was performed

*Response required

7. Subcontractors*

Provide a list of subcontractors that would be utilized while performing task requirements of this agreement.

8. Exceptions*

State in writing all exceptions to this RFP or sample contract attached. Exceptions should list referencing page and paragraph numbers. If no exceptions are taken, the proposal must include a statement that the bidder takes “No Exceptions”.

*Response required

9. Provide a copy of your Certificate of Insurance*

*Response required

10. Resident & Non Resident Status Forms*

Please download the below documents, complete, and upload.

• Resident_&_Non_Resident_Sta...

*Response required

11. Confirmation*

By submitting a proposal, the proposer consents to its use and acceptance of electronic signatures to execute any awarded contract and associated agreements. Proposer agrees to be bound by electronic signatures to the same legal effect and extent as if manually signed. KCAB expects the successful proposer will execute any awarded contract using KCAB’s electronic signature service unless the proposer includes an exception with its proposal signifying its desire to sign manually. Included with the proposal, proposers must identify the following information regarding the person with full authority to legally bind proposer and sign agreements on its behalf:

A. Full Name;

B. Position Title; and

C. Email Address.

Please provide this information in the next questions.

☐ Please confirm

*Response required

12. Provide the following:*

Proposers must identify the following information regarding the person with full authority to legally bind proposer and sign agreements on its behalf:

A. Full Name;

B. Position Title; and

C. Email Address.

https://government-project.s3.us-west-2.amazonaws.com/134681/b1d14070-0fed-42ee-ab6f-9e9b9302c53f_Resident_%26_Non_Resident_Status_Forms.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIA47RIURE4L63N5HQA%2F20250925%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20250925T163427Z&X-Amz-Expires=72000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEPH%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLXdlc3QtMiJHMEUCIHQkIFxixas9ljyFGg7%2FQrlI%2Bi5t7lCHazp4nYwUbl4bAiEAwxDlesfHriftUq%2BulmGAOw1qoQo3kQzT6Xt0sM8VeDAqgwUIeRACGgw4OTIzNjQ2ODc2NzIiDNWccLnu9TXTHAQ7KSrgBOm%2FM%2F87OrAnh2CeCMPBBUPJzFb1nrUhWpNjQ0%2BPWtFU58xL7s08PMMFRLfD%2Bx8%2Fp77QpEzbzzv4NNkzEIzd%2BOZ1XITzRuSuKMZzgp8DzhO75onFpCAM%2BmbihkXE515lw71N6hyxIjR9CeBz7QRICWwVal9GRw%2BwZAUiGSIcicKDP9x9jglFJ3rR39FlylMsoxglIfkNJjw60veY4BbkiBMXzQSOev4Mz1NlOysQtrfKOumqj%2BD1h2SlOr1KjmIkCh9uQkfowt3%2Fu1CySkBkrzTbk8AFm1VRaxf6nan9FdUD3j4lDuIDKvYmMlumsUbxYOXfLOlYEsGz4G4IqRZ%2F8FZnSOcnMc%2FFHH4pd%2BknzT9%2Bj8MGKEBqWCYQBUR6xVL0PCOSLEJTfPlzAOFsKsLGbRHXscWHun7gRK7GNM8M09U8isRStKO5FtuVJ7Xus79csVVsp%2BHeAbWOalgZfiX0JUI5PvwnYly1%2Fmf4mLsUK5JTj0N%2B66EjtprH3RWPM5C6WQz5kqpRnujaEGpNGh2M5mEJnMzOIXXHpyV8iQPpZ5BDW9DYjExkpBTF7zo%2Bhy6JlCz8W0zEHVGuCK9CTXrQl36MAq8LIViYAEH1KMXHc1C385FEl4JdPjA444vPqFQFccqlBBWPfKqVs3NkWASza48T8yzFMZ6Sv0SZ81pjwasJJ%2FsttkldtRM2dL280xL5uPuf0V6z0tPVg1MlBA8E0PilATdkyE9Ufi%2F5NKUcVwqTVpsUfdQmmyawKTFsGsUG%2BPOXV0SVK074g6JtKlxZNHn5yKebmZTKskj%2FXjXQ8Rt5MMnX1cYGOpsBMiB1G7M4xWJ2wvwZCCB8cw%2BD%2BNx0oLoCN7pvxcjwPn9o0Udz3ST61R0dpEMA6RLXnwmgmvNAK2BDUUfhddkv0ZrZCWxPRaTRNbGJwp2%2Bu%2FRG%2BSWL6OnRWh19SHlDmM%2B3z%2FWpPbwR%2FmYBcm8QwauBxV9SAx0Rh5SG1HgS3%2BTgryFRexHCBDaV5T1uJmOWmtoREpHOROW5QjNU54E%3D&X-Amz-Signature=6a4e08b11a11d97225b655818c13270b78c003ecd3b26a372c700f3dec6310ba&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D%22Resident_%2526_Non_Resident_Status_Forms.pdf%22&x-id=GetObject