Attachment_D_-_Past_Performance_Survey.pdf

Attachment D Past Performance Survey

Contractor Evaluated: Name:

Date of Evaluation: Title:

Reference Company: Telephone:

Email:

Quality of Products

1. How would you rate the overall quality and condition of the products delivered?

Acceptable Unacceptable N/A

2. How would you rate the overall order fill rate for each individual order placed?

Timeliness

1. How would you rate the overall timeliness of deliveries?

2. How would you rate the contractor’s timeliness in correcting errors?

Customer Satisfaction & Business Relations

1. How would you rate the effectiveness of the contractor in establishing and maintaining a positive and productive working relationship with your company?

2. How would you rate the contractor’s response to any concerns or issues (problem resolution)?

Similarity of Experience

1. How many of your locations has the contractor provided supplies for and in what geographic area?

2. What is the estimated annual total price of the supplies delivered to your company by this contractor?

Other Comments: Please provide any additional information that you feel would be pertinent regarding the past performance of this company: _____________________________________________________________

Past Performance Survey