07 PWS 24Aug26_Final v2.docx

PERFORMANCE WORK STATEMENT (PWS)

1. Government Point of Contact (GPOC).

a. Primary GPOC. See DITCO Additional Text G1 – Points of Contact

b. Alternate GPOC. See DITCO Additional Text G1 – Points of Contact

c. Property Administrator See DITCO Additional Text G1 - Points of Contact

2. Contract or Task Order Title. Virtual Reality Training for a Gas Turbine Generator

3. Background: Pearl Harbor Naval Shipyard & Intermediate Maintenance Facility (PHNSY&IMF) is developing its workforce in surface ship and submarine repair and maintenance. Elevating technical competence through training directly enhances shipyard capability, operational efficiency, and safety.

4. Objectives: PHNSY&IMF requires a Contractor to develop and build a Virtual Reality (VR) training system leveraging commercial-off-the-shelf (COTS) technology for the use of a gas turbine generator. The Contractor shall deliver this system, complete with instructional animations to maximize and improve operational readiness and maintenance capabilities across all platforms. The VR animations must be user-driven and built according to specifications in the PWS.

5. Scope: The Contractor shall provide all management, labor, transportation, tools, and equipment for the delivery of the VR hardware and VR software training system solution identified in the PWS. The delivery of the software training system must be completed by 1 year after contract/TO. Annual software and hardware maintenance for the system is required.

6. Performance Requirements.

6.1 Task 1 - VR Software Development (Training Instructions)

The Contractor shall:

6.1.1 Subtask 1: Ensure all new software development uses modern software development methodologies (e.g., agile, Development, Security, and Operations (DevSecOps)) for rapid delivery of standardized, reliable, integrated and secure mission capabilities.

6.1.2 Subtask 2: Gather system requirements, develop the architecture, design, integrate and test software modules and field the software for use by the PHNSY&IMF user community.

After award, Government will provide training information regarding procedures and other instruction requirements. Documentation and other resources for the gas turbine generator will be provided to the Contractor. The turbine parts are not digitized. The assumption is that the Contractor will collect what they need to create the VR training system from Government. The intent is to supplement current training.

For security reasons, the native headset, standalone network configuration is preferred for configuration since it does not require a connection to an attached workstation; a tethered-workstation or wireless-streaming is not required.

Contractor shall:

a. Provide at least one (1) visit to PHNSY&IMF to facilitate software development. During development, Contractor may conduct a site visit to obtain physical requirements of the Gas Turbine Generator and interview Government Subject-Matter Experts (SME). Prior to visit, Contractor shall coordinate with the Government on the visit.

b. Ensure VR software technical requirements are approved by and for Government use;

c. Ensure VR software training system (developed instructions and part of software subscription) is compatible and compliant with equipment authorized for use by PHNSY&IMF, Code 109;

d. Ensure VR software system has software protections for Controlled Unclassified Information (CUI) level data;

e. Ensure any photo, video, and three-dimensional (3D) scanning, if required to develop the training system, has compliant labeling and marking to expedite review process with PHNSY&IMF, Code 1120;

f. Gear training solution toward operational use of the generator mainly by operators;

g. Include Department of Navy (DoN) specifications for the Gas Turbine Generator (Turbine Marine Inc, Model 450-480VAC). ;

h. Include the Auxiliary fuel tank environment and the Gas Turbine Generator environment in the software training system at minimum;

i. Include onsite procedures for use of the Gas Turbine Generator, including onsite procedure document and environment capture;

j. Include step-by-step procedures with real-time misstep detection for the Gas Turbine Generator to, identify an incorrect or out-of-sequence user action as it occurs. This should provide immediate system-driven feedback or remediation before the trainee proceeds to subsequent procedural steps.

Step-by-step procedureswhich consists of:

· Scripted or state-based equipment responses;

· Safety procedures;

· Set-up procedures;

· Pre-operational procedures;

· Manual startup procedures;

· Operational procedures;

· Manual shutdown procedures;

· Hand signals pertinent to the Gas Turbine Generator;

k. Include interactive, functional simulation of controls, gauges, alarms, operating states, and indicators;

l. Include a way to score a pass or fail indicator. Contractor is expected to work with Government trainers to determine the thresholds and scoring criteria for the pass or fail indicator.

m. Include anomaly and troubleshooting scenarios for advanced proficiency;

n. Include multi-user capabilities for 4-5 simultaneous users in shared VR sessions.

o. Digital twin modeling is not required.

p. Integration with a Learning Management System is required and there is no expectation for the Contractor to setup a system for tracking training.

6.1.3 Subtask 3: Develop and build the VR software training system based on system requirements for use by the PHNSY&IMF user community. VR training shall include:

a. VR software requirements that are approved by and for Government use;

b. VR software (developed instructions and part of software subscription) that is compatible and compliant with equipment authorized for use by PHNSY&IMF, Code 109;

c. Software protections for CUI level data;

d. Photo and video with compliant labeling and marking approved by PHNSY&IMF, Code 1120;

e. 3D virtual model of the Gas Turbine Generator;

f. DoN specifications for the Gas Turbine Generator (Turbine Marine Inc. Model 450-480VAC);

g. Auxiliary fuel tank environment and Gas Turbine Generator environment;

h. Onsite procedures for use of the Gas Turbine Generator;

i. Step-by-step procedures with real-time misstep detection for the Gas Turbine Generator to identify an incorrect or out-of-sequence user action as it occurs. This should provide immediate system-driven feedback or remediation before the trainee proceeds to subsequent procedural steps.real-time misstep detection for the Gas Turbine Generator.

Step-by-step Ttraining instructions shall include:

· Scripted or state-based equipment responses;

· Safety procedures;

· Set-up procedures;

· Pre-operational procedures;

· Manual startup procedures;

· Operational procedures;

· Manual shutdown procedures;

· Hand signals pertinent to the Gas Turbine Generator

j. Interactive , functional simulation of controls, gauges, alarms, operating states, and indicatorsgauges and indicators;

k. Include a way to score a pass or fail indicator. Contractor is expected to work with Government trainers to determine the thresholds and scoring criteria for the pass or fail indicator.

l. Anomaly and troubleshooting scenarios for advanced proficiency;

m. The delivery of the software content must be completed 1 year after contract/TO.

n. Digital twin modeling is not required.

o. Integration with a Learning Management System is required and there is no expectation for the Contractor to setup a system for tracking training.

6.1.4 Subtask 4: Ensure that the software/application is free from all computer viruses, worms, time-outs, time bombs, back doors, disabling devices and other harmful or malicious code intended to or may damage, disrupt, inconvenience or permit access to the Software user's or another's software, hardware, networks, data or information. Notify the Government within 30 minutes of malicious activity embedded within one of the contractual deliverables.

6.1.5 Subtask 5: Establish formal software development, code control and build processes for major and minor (patches) releases and full integration.

a. Track all revisions in the VR software training system;

b. Provide software configuration management of modifications.

6.1.6 Subtask 6: Ensure the VR training system can be installed and operated by following these steps:

a. Validate VR training system and its instructions to verify accuracy and completeness in accordance with PWS requirements.

b. Modify VR training system and instructions upon Government request.

6.1.7 Subtask 7: The Contractor shall provide a report detailing the nature of the services performed; upgrade modifications and other pertinent information concerning the condition of the equipment to Government. The Contractor shall submit the report within 10 business days after delivery of the software training system.

6.1.8 Subtask 8: The Contractor shall provide progress check-ins every 2 weeks to Government.

TASK 6.1: VR Software Development

Software Development Task Elements-

a) Build VR software training system according to Task 6.1 PWS requirements and deliver 1 year after contract/TO

Performance/ Deliverables:

· 100% delivery of the VR software training content 1 year after contract/TO and;

· Compliance with Task 6.1 PWS requirements

Inspection of delivered training system

6.2 Task 2 - VR Hardware

The Contractor shall:

6.2.1 Subtask 1: Deliver five (5) “Brand Name or Equal to” HTC Vive Focus Vision VR headsets (See 6.2.1.1 – 6.2.1.4 for “equal to” Specifications) compatible with the VR training software solution provided by the Contractor. Hardware normally has a standard 24-month manufacturer warranty for commercial/business use.

6.2.1.1 Trade Agreement Act (TAA) - Compliant

6.2.1.2 Device is DoD approved.

6.2.1.3 Wireless, Bluetooth, and recording features on device can be completely disabled at the system level, via the administration rights, to prevent transmission to secure spaces.

6.2.1.4 Capability for AES-256 encryption on device.

6.2.2 Subtask 2: Headsets shall have separate locally-managed, login accounts for admins and general users;

6.2.3 Subtask 3: Ensure headsets are in working condition during delivery handoff to the Government;

6.2.4 Subtask 4: Include all necessary VR headset manufacturer operational/user manuals and headset accessories. Operational/user manuals shall include instructions on how to turn on, set up, and log into the headset. Headset accessories, such as dongles, hard carrying cases, and similar accessories that are required for the VR headset to operate with the training solution and protect headset from physical damage shall be included.

6.2.5 Subtask 5: Provide Government help with the setup, use, and care of the headsets. Contractor will conduct a site visit to facilitate the setup, use, care, and operation of the headsets. Prior to the visit, Contractor shall coordinate with Government for the visit.

TASK 6.2: VR Hardware and Accessories

VR Hardware Task Elements:

a) Delivery of 5 “Brand Name or Equal to” TAA-compliant HTC Vive Focus Vision VR headsets

b) Headsets have separate locally-managed, login accounts for admins and general users

c) Headsets are in working condition

d) All VR headset accessories are included

e) Instructions with the setup, use, care, and operation of the headset was provided Performance/ Deliverables:

All 5 performance standards (a-e) were met

Inspection of delivered hardware and accessories

Deliverables:

6.3 Task 3 - Option Year 1

The Contractor shall provide:

6.3.1 Subtask 1: A Government Cloud solution that includes environment setup, hosting, and networking of the VR training approved by Government. The Contractor should obtain a Cloud instance. The Cloud solution processing CUI requires the Cloud service provider to meet Federal Risk and Authorization Management Program (FedRAMP) and DoD Provisional Authorization (DoD PA) approvals.

6.3.2 Subtask 2: After Section 6.3.1 is completed, Contractor should provide a collaborative training workshop for multi-users and capabilities for 4-5 simultaneous users in shared VR sessions approved by Government.

6.3.3 The Cloud solution will require a complete Risk Management Framework (RMF) accreditation package to obtain an Authority to Operate (ATO). The Government would sponsor the package and serve as the Authorizing Official (AO). Further details will be provided after award.

6.4 Task 4 – Option Year 2

Contractor shall provide:

6.4.1 Subtask 1: Option Year 2: Contractor shall provide annual maintenance for VR headsets, as well as software and content updates. If headsets become broken and need replacement, Contractor will provide temporary replacements until the headset is fixed if this is not covered under warranty

6.4.2 Subtask 2: Option Year 2: Contractor shall provide networking support.

7. Performance Standards.

Task 6.1: Software Development

Task Elements-

a) Build VR software training system according to Task 6.1 PWS requirements and deliver 1 year after contract/TO

Performance/Deliverables:

· 100% delivery of the VR software training system 1 year after contract/TO and;

· Compliance with Task 6.1 PWS requirements

Calculation:

Upon inspection of delivered training system, system is operable and meets all Task 6.1 PWS requirements

Task 6.2:

VR Hardware and Accessories

a) Delivery of 5 “Brand Name or Equal to” HTC Vive Focus Vision VR headsets

b) Headsets have separate locally-managed, login accounts for admins and general users

c) Headsets are in working condition

d) All VR headset accessories are included

e) Instructions with the setup, use, care, and operation of the headset were provided

Upon inspection of completed delivery of hardware and accessories,

· HTC Vive Focus Vision VR headsets are TAA-compliant and accessories provided;

· VR headsets work with appropriate locally-managed, login accounts;

· VR headset setup, use, care, and operation were provided by the Contractor.

8. Incentives.

Negative Incentives - Actions to take if work does not meet standards. When unacceptable performance occurs on fixed price contracts, the Government will withhold payment for services until corrective action is taken. Upon Government acceptance of the corrected services the contractor will be permitted to invoice for service fee.

9. Place of Performance.

Mission Location: Pearl Harbor Naval Shipyard & Intermediate Maintenance Facility located at Joint Base Pearl Harbor Hawaii.

Place of Performance: The Contractor shall develop the VR training system at the Contractor’s facility.

If required, perform 3D scanning at Government facility (Pearl Harbor Naval Shipyard), related to the Gas Turbine Generator, Turbine Marine Inc. Model 450-480VAC Navy Specification.

Local travel to and around the mission location may be required throughout the period of performance; this travel will not be reimbursed. Long distance travel outside CONUS may be required for the requirements of this PWS. Long distance travel outside CONUS must be pre-approved in writing by the Government POC prior to the Contractor incurring the cost under this contract.

10. Period of Performance. 1 year after contract/TO award plus 2 option years.

PHNSY&IMF regular working hours are between 6:30 AM (0630) 3:30 PM (1530) Monday through Friday. Additionally, the PHNSY&IMF will be closed from Dec 25th through January 1st.

Recognized Federal Holidays: The contractor is not required to perform services on Federal Holidays (as specified on the U.S. Office of Personnel Management website), unless otherwise specified by the Government POC.

Unplanned Federal Government Closure: In the event an authorized official, by either executive or legislative order, declares Federal offices closed (treated as a holiday for pay and leave purposes), the order only applies to Federal employees (unless otherwise stated in the order).

11. Security Requirements.

The Contractor shall pass a background check to gain access onto the base. The contractor will coordinate with PHNSY & IMF to obtain a gate pass at building 3455 Pass Office. It is not unusual for the pass process to take an hour or more. Contractor must be a U.S. Citizen and must pass a security background check. Only those individuals with favorable investigations shall be utilized on this contract. Prior to the start of work, the Contractor shall provide the COR (on company letterhead) a request for access and include the following information – full name of all personnel working on this contract; Social Security number; date of birth, place of birth, and citizenship. The Contractor shall state that information has been verified and shall have supporting records on file, if required for examination. Contractor’s employees must be a U.S. Citizen and registered with the Defense Biometric Identification System.

11.1 Contractor personnel must meet the requirements for unescorted entry, green badge, to PHNSY&IMF areas. Escorted access to CNIAs and NWAs must be coordinated with the cognizant Department Security Coordinator to ensure that the area is sanitized and the escort is properly briefed/knowledgeable of the area. The Contractor shall follow the applicable requirements listed below in “APPENDIX III - CONTRACTOR SECURITY REQUIREMENTS FOR PHNSY&IMF’S CONTROLLED INDUSTRIAL AREA, CONTROLLED NUCLEAR INFORMATION AREAS, NUCLEAR WORK AREAS AND/OR OTHER SENSITIVE AREAS 6-2021” and brief their personnel to ensure compliance. Non-compliance with applicable items in Attachments is a material violation of the contract. Should Contractor personnel receive or suspect they have learned unauthorized sensitive information, they shall identify and immediately report suspicions to the Government.

11.2 Should Contractor personnel receive or suspect they have learned of classified information beyond their level of clearance, the Contractor shall identify and report suspicions to the Government.

11.3 When performing work associated with this PWS, the Contractor shall make clear to all individuals they deal with that they are contract employees and not DOD employees.

11.4 Contractor employees shall clearly identify themselves as a Contractor (i.e. company shirt, pin, visible company identification) in a visible location on the front of exterior clothing and above the waist, (except when safety or health reasons prevent such placement) as to who their employer is. Identification badges shall be worn at all times when performing work, including while attending Government meetings and conferences that may take place outside the facility.

12. Government Furnished Property (GFP)/Government-Furnished Equipment (GFE)/ Government-Furnished Information (GFI). NA

a. GFE: NA

b. GFI: Navy Specifications for the Turbine Marine Inc Gas Turbine Generator Model 450-480VAC, procedures, operator instructions, and other resource documentation for the gas turbine generator after award;

c. GFI: RMF and ATO information after award

13. Other Pertinent Information or Special Considerations. Specialized experience with using the HTC Vive Focus Vision and creating VR training modules. Familiarity with the naval shipyard environment is preferable.

a. FACILITIES. The Government will provide access to the affected work areas. The Government will provide electrical 110V wall outlets. Any damage that results from exceeding the rated circuit capacity of the outlets shall be borne by the Contractor

b. Identification of Possible Follow-on Work. Upon completion and acceptance of the VR training solution created by Contractor, optional year tasking for training configuration at Government will be exercised.

c. Identification of Potential Conflicts of Interest (COI). NA

d. Identification of Non-Disclosure Requirements. The contractor shall obtain and maintain Non-Disclosure Agreements (NDA) for each employee assigned to the contract/TO. Initial NDAs shall be signed within one week of contract/TO award, and NDAs shall be kept current through the entirety of the period of performance as employee turnover occurs. The contractor shall ensure that all employees assigned to the contract have executed NDAs on file as of the date of the Monthly NDA Status Report, which shall include names and NDA status of all current employees assigned to the contract.

[Use Non-Disclosure Agreement for DISA located HERE]

Deliverable:

e. Packaging, Packing and Shipping Instructions. NA

f. Inspection and Acceptance Criteria. NA

g. Property Accountability. NA

h. Transitioning. NA

i. Supply Chain Risk Management (SCRM). NA

j. Training. NA

k. Requirement to Inform Employees of Whistleblower Rights. NA

l. Internet Protocol version 6 (IPv6). N/A

14. Section 508 Accessibility Standards.

E205.1 General. Electronic content shall comply with E205.

E205.2 Public Facing. Electronic content that is public facing shall conform to the accessibility requirements specified in E205.4.

E205.3 Agency Official Communication. Electronic content that is not public facing shall conform to the accessibility requirements specified in E205.4 when such content constitutes official business and is communicated by an agency through one or more of the following:

1. A. An emergency notification;

1. B. An initial or final decision adjudicating an administrative claim or proceeding;

1. C. An internal or external program or policy announcement;

1. D. A notice of benefits, program eligibility, employment opportunity, or personnel action;

1. E. A formal acknowledgement of receipt;

1. F. A survey questionnaire;

1. G. A template or form;

1. H. Educational or training materials; or

1. I. Intranet content designed as a Web page.

E205.4 Accessibility Standard (WCAG 2.0). Electronic content shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (Incorporated by reference, see 702.10.1).

E205.4.1 Word Substitution when Applying WCAG to Non-Web Documents. For non-Web documents, wherever the term "Web page" or "page" appears in WCAG 2.0 Level A and AA Success Criteria and Conformance Requirements, the term "document" shall be substituted for the terms "Web page" and "page". In addition, in Success Criterion in 1.4.2, the phrase "in a document" shall be substituted for the phrase "on a Web page".

E206 Hardware

E206.1 General. Where components of ICT are hardware and transmit information or have a user interface, such components shall conform to the requirements in Chapter 4.

E207 Software

E207.1 General. Where components of ICT are software and transmit information or have a user interface, such components shall conform to E207 and the requirements in Chapter 5.

Exception from E207.1 General: Software that is assistive technology and that supports the accessibility services of the platform shall not be required to conform to the requirements in Chapter 5.

E208 Support Documentation and Services

E208.1 General. Where an agency provides support documentation or services for ICT, such documentation and services shall conform to the requirements in Chapter 6.

E301 General

E301.1 Scope. The requirements of Chapter 3 shall apply to ICT where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.

E302 Functional Performance Criteria

302.1 Without Vision. Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision.

302.2 With Limited Vision. Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision.

302.3 Without Perception of Color. Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color.

302.4 Without Hearing. Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing.

302.5 With Limited Hearing. Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing.

302.6 Without Speech. Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech.

302.7 With Limited Manipulation. Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations.

302.8 With Limited Reach and Strength. Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength.

302.9 With Limited Language, Cognitive, and Learning Abilities. ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier.

503 Applications

503.1 General. Applications shall conform to 503.

602 Support Documentation

602.1 General. Documentation that supports the use of ICT shall conform to 602.

603 Support Services

603.1 General. ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603.

603.2 Information on Accessibility and Compatibility Features. ICT support services shall include information on the accessibility and compatibility features required by 602.2.

603.3 Accommodation of Communication Needs. Support services shall be provided directly to the user or through a referral to a point of contact. Such ICT support services shall accommodate the communication needs of individuals with disabilities.

15. Cybersecurity Maturity Model Certification (CMMC)

This contract and its associated delivery/task orders are subject to the Federal CMMC policies and regulations including DFARS 204.371 Cybersecurity Maturity Model Certification, DFARS 252.204-7021 Contractor Compliance with the Cybersecurity Maturity Model Certification Level Requirements, and 32 CFR §170, Cybersecurity Maturity Model Certification (CMMC) Program. The CMMC Program is designed to ensure implementation of cybersecurity practices for defense contractors and to provide DoD with increased assurance that Federal Contract Information (FCI) and CUI will be adequately safeguarded when residing on or transiting contractor information systems.

The Program Management Office/COR has determined that CMMC Level 2 (Self) is required for this contract. In accordance with CMMC policy codified at 32 CFR §170, Contractor compliance with CMMC Level 2 (Self) must be met at time of award, and continued compliance with the requirements of 32 CFR §170 is necessary for the life of the contract.

Information processed, stored, or transmitted by the contractor or subcontractor on contractor information systems in performance of the contract, does not meet the standards for FCI or CUI. IAW 32 CFR 170.3(a)(1), CMMC Program requirements are not applicable.

In performance of the contract, the contractor or subcontractor will not be operating Federal information systems on behalf of the Government. Information will not be processed, stored, or transmitted on contractor information systems, but solely Federal systems. IAW 32 CFR 170.3(b), CMMC Program requirements are not applicable.

Enclosure 4a, PWS Page 1 of 11 Pages 2015/Version 9

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