Government Response to Solicitation Questions 8.24.2023.xlsx

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Naval Special Warfare Command Video Teleconference Maintenance Services East Coast
Solicitation number
H9224023Q1014
Issued by

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This document contains responses to questions from vendors regarding Solicitation Number H9224023Q1014 for Naval Special Warforce Command Video Teleconference Maintenance Services on the East Coast. The solicitation seeks a one-year contract for preventative maintenance and repair services on an undetermined number of VTC rooms located across multiple government facilities. Services include a same-day response time for critical rooms and maintenance of Crestron, Cisco, and Extron equipment. Original source codes and drawings may be requested from past vendors if not held by the government. Site visits can be scheduled post-award. An escort will be provided at all times and no facility access badge or clearance is required. The pricing worksheet may remain in Excel format for proposal submission.

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Sheet1

VTC Maintenance Solicitation Questions and Response
NumberQuestionGovernment Response
1Are there a VTC room need same day response time?Yes, please see PWS Section 4.4.
2Are all VTC room/s fully functional at this time? Is their a service log per room from the prior vendor who had the PM contract?All rooms are operational. There is no service log per room. We have never had a PM Contract
3Are all VTC rooms has the current Crestron/Cisco/Extron Source code or schematic Drawing?We have some of the Source Codes but can easliy acquire them from the original AV vendor
4Are the Contractor responsible for the source code if its not available or current?No. The government can acquire them from the original AV vendor.
5Can we schedule a site visit if possible to see the rooms or talk to the VTC manager/End User?Yes, post award a site visit can be scheduled or can take place at the kick-off meeting.
6If a vendor has cleared personnel, Do they still need to be escorted?Yes, there is no DD 254 for this contract.
7Will a building/room access badge be provided upon award?An escort will be provided at all times so no badge will be provided
8Are there currently Technical Drawing Packages available for all “XXX VTC Rooms”?There are some but can acquire from original AV vendor.Unfortunately the commands who owned the buildings did not keep or requested the drawing and

source code when their VTC Conference room were installed or upgraded.

Its been a pain trying to track them down but we can request from the original vendors Just so many rooms

9If no Technical Drawing Packages are available, is there a separate line item to develop?No, there is no deliverable or requirement for the vendor to develop a Technical Drawing Package.
10Does NSWC have the original/installed code base for all “XXX VTC Rooms?"We have some of the codes but can request from the original AV vendors
11Does NSWC have all username and password for all of the “XXX VTC Rooms”?Yes, we (the government) configures all the CODEC so we have the username and password
13Does this contract qualify for the following: (if needed) a. CAC or Facility Clearance SponshorshipYes, we can request for a DBIDS base access only card. But to enter the building, we will always provide an escort at all times. There is no DD254 for this action and no FCL sponsorship.
14Is there a requirement for an on-site (butts in seats) personnel?No
15Is this a direct reward or is there a contract vehicle required?Direct award purchase order
16Is this a multi-year award or just one (1) year?One year period of performance
17For rooms designated as critical is there an inventory of critical redundant rapid replacement parts?There is onlycritical rooms are for the Admiral. We can provide the hardware inventory for them
18Do you anticipate product replacement? i.e.: end-of-life or the manufacturer has discontinued productsIf replcement parts are EOL (end of life) will leave it on

the discretion of the vendor to recommned the replacement parts to procure

191. Proposal Submission Proposals shall contain four separate volumes as follows: Volume I – Quoter Capability Volume II – Cyber Security,, Volume III - Price proposal. Each volume shall be separate. What is requirement for Volume IIII?There is no Volume IV. This is a typo.
20In the Submission of Proposal Instructions it states: a. Electronic Format Submission Offerors shall provide an electronic proposal submission to Kristen Lawrence, Contracting Specialist, Kristen.K.Lawrence.civ@socom.mil. Documents shall be provided in Adobe Acrobat .pdf formats. The Pricing Work shett attachment is in Excel format- can it remian in Excel format for submission.Yes, the Price Proposal Work sheet can remian in Excel format for submission.

File details come from the government source that posted it. Updated .