Questions_ _Answers.docx

H92240-15-T-0081 Questions & Answers For Informational Purposes Only

1. Question: RFP Ref 4.0, Are the Areas Protected by DMP Systems subject to ICD-705 Requirements?

Answer: Yes

2. Question: RFP Ref 3.2, Are the IDS's monitored by the Megacenters, commercially or are they monitored locally?

Answer: West coast IDS (DMP/Bosch) systems are monitored by Navy Region Southwest Dispatch 24/7 – 365 days. East coast IDS (DMP/Bosch) systems are monitored by Joint Base Little Creek Base Security Dispatch 24/7 – 365.

3. Question: RFP Ref 4.3.4.1 states: "Software patches, updates and new releases for all installed software on all IT equipment shall be installed and the systems tested for stability and correct operations during all preventive Maintenance services." yet Section 5.3.4.2 states: "The contractor is responsible for ensuring that the operating systems (OS), anti-virus programs, and all installed applications (security system software and accessory software including office productivity and photo manipulation) are kept up-to-date with current updates, security patches, and similar. These updates shall occur within 30 days from release of updates, patches, or similar." Please clarify whether the service is to be performed at PM trips or within 30 days?

Answer: RFP language will be modified to indicate performance at PM trips

4. Question: RFP Ref 5.3.4.2, Can the Government please clarify if the Anti-virus Software that is loaded onto the existing systems is standard Government furnished software or something that came with the installed system?

Answer: USG uses McAfee

5. Question: RFP Ref 5.3.4.2, Is the current systems communicating via the NMCI, PSNet, Other Government Net or a local (Warcom) network?

Answer: WARCOM Network

6. Question: RFP Ref 5.3.4.2, Do the current systems that require the OS's, Anti-Virus and applications have access to the internet?

Answer: No

7. Question: RFP Ref 5.3.4.2, Do the current systems have access to a Government Windows Server Update Service (WSUS) or other patch management software?

Answer: West Coast – yes / East coast - no.

8. Question: RFP Ref 5.3.4.5, Do the currently installed and operating systems meet the STIG requirements or are there exceptions and POA&M's?

Answer: West Coast - yes, based on POA&M. East Coast - no.

9. Question: RFP Ref 5.3.4.5, If the current systems are not STIG'd, is the contractor required to implement STIG's on the current systems?

10. Question: RFP Ref 5.3.4.5, What level of effort will be required of the contractor for C&A efforts on newly installed systems?

Answer: New systems will be installed via a task order, and level of effort will be determined at that time.

11. Question: RFP Ref 5.3.5.1 requires that CM documents be updated and submitted no Later than 30 days after contract award, yet section 7.1 does not provide a specific timeframe as to when the existing artifacts will be provided to the contractor. Can the Government please provide clarification? Suggest the CM Documents be updated and submitted NLT 30 days after receipt of existing artifacts from the Government.

Answer: RFP language will be modified to reflect NLT 30 days after receipt of existing artifacts for the Government

12. Question: RFP Ref 5.3.5.1 requires that CM documents be updated and submitted no Later than 30 days after contract award, Does this include all OCONUS and remote locations?

Answer: This does not apply to OCONUS (Hawaii excepted) or remote locations.

13. Question: RFP Ref 5.3.5.1 & 5.3.5.2 Does the Government know if the current CM artifacts are up to date and accurate for the installed equipment base?

Answer: The Government cannot certify the CM artifacts to be up-to-date or accurate

14. Question: RFP Ref 5.3.5.3 Are As-Built Drawings available and accurate on existing installed systems?

Answer: West Coast – yes. East Coast – undetermined; drawings will likely be available/accurate to varying degrees dependent on specific location.

15. Question: RFP Ref 5.3.5.3, If As-Built drawings are not available does the contractor need to create system drawings?

Answer: Yes – as part of this effort, the contractor is expected to create system drawings where they are not available today.

16. Question: RFP Ref 5.3.5.5, Can the Government please define "Protected IT Systems"

Answer: Protected IT Systems is defined to be a system or storage location that requires authentication and need-to-know credentials for access.

17. Question: RFP Ref 5.3.5.5, Are there CM materials from the incumbent contractor and in what form will they be transferred?

Answer: Yes, varying forms

18. Question: RFP Ref 5.4.4.3, Is there a current, accurate list of items still under warranty?

19. Question: RFP Ref 5.4.4.2, Is there a current, accurate equipment/material inventory list?

Answer: West Coast- yes, East Coast- no

20. Question: RFP Ref 7.2 Is the HP Records Management system available from the internet? Via CAC card?

Answer: HP Records Management is hosted on a Government system separate from the internet. The Government will provide necessary access.

21. Question: RFP Ref, Does the Government intend to issues CAC cards to the contractor?

22. Question: The Equipment List indicates two Hawaii sites. Indication of those sites were not mentioned in the sources sought, nor are they referenced anyplace else in the solicitation. Is G3 Ford Island and G3 Pearl City included in this contract?

23. Question: Please specify what IDS systems are being monitored on the Mastermind Platform

Answer: DMP/Bosch system

24. Question: The solicitation page 5 item number 0003 reads “The labor rates shall be fully burdened, and IAW with the Attachment 4 Price List. Materials required in support of emergency maintenance shall be obtained in the most expedient manner available. The contractor shall invoice for these required parts at the contractor's cost with the next monthly invoice. Can you elaborate on what is meant by “Contractors Cost”? Is the expectation to invoice the Government for actual cost for actual reimbursement sans mark up? If not, does the Government mean “sell price”?

Answer: “Contractor’s Cost” means the actual cost of the material. If your question is regarding Material Handling, per FAR 16.601(c)(3) Material Handling Costs– “When included as part of material costs, material handling costs shall include only costs clearly excluded from the labor-hour rate. Material handling costs may include all appropriate indirect costs allocated to direct materials in accordance with the contractor’s usual accounting procedures consistent with Part 31”

25. Question: Is the required Cover Letter included or excluded in the volume page count?

Answer: Excluded

26. Question: Are Stennis and Homestead to be included in preventive maintenance plan?

27. Question: Would the government please provide the equipment list for Stennis and Homestead?

Answer: Equipment lists for these locations are currently unavailable. For purposes of proposal submission, the level of effort for these locations can be considered comparable to Pearl City, HI.

28. Question: Can the government explain what is meant by a 2 hour response time? Is it acknowledgment of call within 2 hours? Is it presence at the site where the malfunction has occurred within two hours? Or, does the 2 hour response mean something else?

Answer: The contractor has two hours to be present on-site after being notified by the COR.

29. Question: Will contractors be able to load G&A on ODC in the development of their price proposals?

Answer: There is no ODC CLIN

30. Question: Will contractors be provided CAC cards and base access to perform work?

31. Question: Would the government consider increasing the page count for the Preventive Maintenance Plan section to 20 pages?

32. Question: Would the government consider an extension of the proposal submission deadline given the need to process response to question just submitted?

Answer: It will be extended to 18 August, 12:00 PST

33. Question: What is the meaning of the draft watermark that appears on the first page of the solicitation? Is the solicitation as released in its final form?

Answer: It is currently in draft form

34. Question: In reference to “PWS Paragraph 11: Travel: states no travel”, Paragraph 1 states, “Contractor may be required to travel to CONUS/OCONUS locations in performance of duties". Is this in reference to Homestead FL, Stennis MS and the two sites in Hawaii only or are there other potential sites?

Answer: It is in reference only to those locations listed in the SOW. The paragraph will be edited to remove “OCONUS”.

35. Question: Will the government consider a two week extension for responses to the RFP?

Answer: No, it will be extended to 18 August, 12:00 PST

36. Question: What criteria are we to use for the frequency of testing equipment for the Monthly Preventative Maintenance (PM)?

Answer: The contractor is to propose what inspection or test is needed and with what frequency to ensure every integrated component works according to the manufacturer’s specifications, per the PWS.

37. Question: Will that PM frequency be the same for all locations?

Answer: The contractor is to propose the frequency of PM. The Government anticipates this is based on the type of equipment, rather than location, making it common at all sites. Any environmental or other influences on PM frequency should be noted and priced accordingly by the contractor.

38. Question: Can the government push the proposal due date to Aug. 21nd?

Answer: No, it will be extended to 18 August, 12:00 PST

39. Question: The following CLIN# not included on Attachment 4;

· Travel CLIN#’s0004, 1004, 2004, 3004, 4004

· Assessment CLIN#’s: 0006, 0007 Confirm that we are not including rates on Attachment 4 Price List?

Answer: No, you are not including rates for those CLINs on Attachment 4. Travel will be funded as needed, and CLIN 0006 will be negotiated after award to the winning contractor. Contractors DO NEED to submit a price for CLIN 0007 with their proposal submittals.

40. Question: We have several labor rate levels for our technical labor categories, all under the “Computer Employees” exception to the Wage Determination footnote. Is the government looking for one fixed rate for the wide range of labor categories or will the government allow contractor to charge a distinct labor rate for each respective labor category?

Answer: The Government is looking for one rate, as shown on Attachment 4 (other than the various rates for emergency maintenance).

41. Question: If government allows contractor to charge a labor rate for specific labor category, do we include this breakdown on our Price Quote?

Answer: CLIN 0001 is firm fixed price support, so there are no labor category break outs. Regarding the other CLINs, the only allowable labor categories are those that are requested on Attachment 4.

42. Question: Onsite Assessment, which locations?

Answer: Little Creek, VA

43. Question: To ensure that we accurately capture the costs associated with the maintenance of the equipment in attachment 8, would it be possible for the Government to provide the make and model for items where they are not listed?

Answer: The Government has provided the best information available

44. Question: Does the Government intend to provide plug numbers for travel costs?

45. Question: Why did the government change the eligible bidder criteria? The email from Mary Lake (SBA) on May 26, 2015 notifying prospective bidders of RFI H92240-15-T-0081 very clearly stated a mandatory “eligible to bid” investment requirement on the part of Contractors who wished to submit a proposal for this RFP when the final was issued. That investment requirement was mandatory attendance at both site visits at Contractor’s expense. The RFI specified that this requirement would be restated in the final RFP.

The Draft RFP on Page 28 of 80 contains an addendum to the proposal preparation instructions, stating that “….only those offerors who attended one or both site visits……”, and further adds “If the offeror has teammates, at least one member of the team (whether it is the Prime offeror or a subcontractor) must have attended one site visit.”

Request the USG retain the original restriction and enforce the stipulation that only small businesses that attended both site visits be authorized to submit bids. The USG's current position disadvantages those small businesses that invested in two site visits and has a material impact on the Contractor’s team makeup, and significantly changes the competition environment for a procurement with a very short proposal response time

Answer: The Government did not change the requirement from the Sources Sought to the official RFP. On 27 May, an amendment was posted to the Sources Sought stating “Please note that it is mandatory to attend at least ONE of the site visits.” On 1 June, the Sources Sought was further amended to state “Please note that it is mandatory for the small business prime contractor, or one of its teammates, to attend at least ONE of the site visits.” It is incumbent upon contractors to track any amendments that are posted.

46. Question: Wage Determinant rates have been supplied for the Norfolk/South-Eastern Virginia Area locations. Are Wage Determinant rates applicable to locations elsewhere?

Answer: Yes, attachments have been added for each location.

47. Question: The PWS indicates "5.3.4.3 Preventative Maintenance shall include a Software Support Agreement with the integrated security system software manufacturer". However there is no indication of which systems currently have SSAs. Nor is there any indication of when those might expire. Will the government indicate specifically if there are current SSAs in place, and on which systems?

Answer: Contractor should factor a SSA into their proposal under the assumption that none exist today or where they exist, they are expired.