Attahment 9 - Pricing Matrix.xlsx

XLSX spreadsheet 57 KB Posted Jun 21, 2010

Attached to: Special Operations Forces Information Technology Enterprise Contracts (SITEC) Information Technology Service Management (ITSM) Contract
Solicitation number: H92222-10-R-0014
Issued by: United States Special Operations Command

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Revised Attachment 9 Pricing Matrix

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File	Type	Posted
Attachment 10 Responses to Questions.pdf	PDF	Jun 30, 2010
H92222-10-R-00004 Amendment 0002 Conformed Document.pdf	PDF	Jun 30, 2010
H92222-10-R-0014 0002.pdf	PDF	Jun 30, 2010
Attachment 2 - IT Service Management Performance Measurement	—	Jun 21, 2010
Attachment 1 - PWS USSOCOM ITSMC	—	Jun 21, 2010
Attachment 6 - DD254 Contract Security Classification Specification	—	Jun 21, 2010
Attachment 7 Service Desk Pricing .docx	DOCX document	Jun 21, 2010
H92222-10-R-0014-0001.doc	DOC document	Jun 21, 2010
Attachment 10 Responses to Questions.docx	DOCX document	Jun 21, 2010
Q and A Related To The SITEC Bidders Library.pdf	PDF	Jun 15, 2010
USSOCOM SITEC - Industry Day Q A - Post To FBO	—	Jun 11, 2010
SITEC Bidders Library Update	—	May 27, 2010
Attachment 9 - Pricing Matrix	—	May 27, 2010
H92222-10-R-0014.pdf	PDF	May 27, 2010
Attachment 5 - Exit Plan	—	May 27, 2010
Attachment 1 - PWS USSOCOM ITSMC	—	May 27, 2010
Attachment 7 - Service Desk Pricing	—	May 27, 2010
Attachment 2 - IT Service Management Performance Measurement	—	May 27, 2010
Attachment 8 - Contract Data Requirements List	—	May 27, 2010
Attachment 3 - Policy References and Guidance	—	May 27, 2010
Attachment 4 - Value Engineering Program	—	May 27, 2010
Attachment 6 - DD254 Contract Security Classification Specification	—	May 27, 2010
SITEC ITSM Draft RFP Question Responses - Corrected Copy Posted To FBO	—	May 25, 2010
SITEC ITSM Draft RFP Question Responses - Posted To FBO	—	May 24, 2010
SITEC Bidders Library Access Requests - DO NOT DELAY.docx	DOCX document	May 17, 2010
OCI Special Notice.docx	DOCX document	May 14, 2010
SITEC Industry Day Registration List.xlsx	XLSX spreadsheet	May 11, 2010
ECA instructions	—	Apr 29, 2010
SITEC-Industry Day Briefings-Day1.pdf	PDF	Apr 7, 2010
SITEC-Industry Day Briefings-Day2.pdf	PDF	Apr 7, 2010
USSOCOM SITEC Reg-Policy List - updated 03 05 10.pdf	PDF	Apr 6, 2010
Attachment 7 Roles and Responsibilities.docx	DOCX document	Apr 6, 2010
Attachment 5 Exit Plan.docx	DOCX document	Apr 6, 2010
SITEC - Technology Profile V4 0 - updated 032410.pdf	PDF	Apr 6, 2010
Attachment 4 Value Engineering	—	Apr 6, 2010
Attachment 6 DD254.doc	DOC document	Apr 6, 2010
Draft ITSM 3-26-2010.doc	DOC document	Apr 6, 2010
SITEC Programmatic Overview V3 - updated 03 25 10	—	Apr 6, 2010
Attachment 1 Service Desk Pricing .docx	DOCX document	Apr 6, 2010
Attachment 2 Performance Measurement.docx	DOCX document	Apr 6, 2010
Attachment 3 Policy References and Guidance.docx	DOCX document	Apr 6, 2010
USSOCOM Organizational Profile - updated 03 23 10.pdf	PDF	Apr 6, 2010
SITEC-IT Service Management Process Profiles v4 26Mar10.pdf	PDF	Apr 6, 2010

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Instructions

US SPECIAL OPERATIONS COMMAND (USSOCOM)

SPECIAL OPERATIONS FORCES INFORMATION TECHNOLOGY ENTERPRISE CONTRACT (SITEC)

ITSM SERVICE TOWER
Instructions
[Offeror Name]
	Description
1	The attached model is provided for your use in preparing your pricing response. However, you may alter it to accomodate the manner in which you are developing your response. Such alterations shall not be considered non-compliant.
2	No data cells in this workbook are protected. However, some are highlighted in yellow to facilitate your knowing that they are formula driven, in the event that you want to use those formulae. Otherwise, you may delete formulae and linkages.	Formula-driven
3	Data cells that are non-formula driven within each worksheet are indicated in light blue.	Non Formula driven
4	Contract types include CPIF for ITSMP services. The Service Desk contract will be FFP. Please price accordingly.
5	Travel costs are provided for evaluation purposes only.
6	Offeror must provide details pertaining to the assumptions, expectations, and/or performance parameters used as the basis for pricing. Please note that the Offeror's response to this pricing model will not be considered an actual commitment to perform the project, but WILL BE considered a pricing structure commitment to perform the work under the SOW, if it is the chosen vendor.
7	Service Desk - Bronze Level - The Government may order IT Service Desk Support in accordance with Section H clause H.6 ORDERING PROCEDURES.
8	Service Desk - Silver and Gold Levels - The Government may order an increased level of support to the Silver or gold Level in accordance with Section H clause H.6 ORDERING PROCEDURES.

This document may contain Proprietary Information

Pricing Assumptions

ITSM SERVICE TOWER - ASSUMPTIONS

[OFFEROR]

Date: April 8, 2002 &P of &N Confidential Information

CLINS

INDEPENDENT GOVERNMENT COST ESTIMATE	Click links for	Key
US SPECIAL OPERATONS COMMAND (USSOCOM)	Table of Contents		Non-editable (formula-driven)
SPECIAL OPERATIONS FORCES INFORMATION TECHNOLOGY ENTERPRISE CONTRACT (SITEC)	Pricing Bid Summary

Section B - ITSM SERVICE TOWER PRICING

[Offeror]

CLIN		Service / Description	Max Quantity	Unit	Unit Price	Max Amount	Type
0000		CLIN 0000 - 6 Mth Transition						Key
	0001	ITMO/Service Provider Transition IOC	1	Lot	$0	$0	CPIF		Formula-driven
		Target Cost
		Target Fee							Non-formula driven
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
1000		CLIN 1000 - Year 1
	1001	ITMO Service Management Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	1002	CIO Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	1003	IT Service Desk Operation (Bronze)	Qty Undefined	Each/mth	$0	$0	FFP
	1004	IT Service Desk Operation (Silver)	Qty Undefined	Each/mth	$0	$0	FFP
	1005	IT Service Desk Operation (Gold)	Qty Undefined	Each/mth	$0	$0	FFP
	1006	Travel	1	Lot	$40,000	$40,000	Cost
2000		CLIN 2000 - Year 2
	2001	ITMO Service Management Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	2002	CIO Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	2003	IT Service Desk Operation (Bronze)	Qty Undefined	Each/mth	$0	$0	FFP
	2004	IT Service Desk Operation (Silver)	Qty Undefined	Each/mth	$0	$0	FFP
	2005	IT Service Desk Operation (Gold)	Qty Undefined	Each/mth	$0	$0	FFP
	2006	Travel	1	Lot	$40,000	$40,000	Cost
3000		CLIN 3000 - Year 3
	3001	ITMO Service Management Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	3002	CIO Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	3003	IT Service Desk Operation (Bronze)	Qty Undefined	Each/mth	$0	$0	FFP
	3004	IT Service Desk Operation (Silver)	Qty Undefined	Each/mth	$0	$0	FFP
	3005	IT Service Desk Operation (Gold)	Qty Undefined	Each/mth	$0	$0	FFP
	3006	Travel	1	Lot	$40,000	$40,000	Cost
4000		CLIN 4000 - Year 4
	4001	ITMO Service Management Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	4002	CIO Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	4003	IT Service Desk Operation (Bronze)	Qty Undefined	Each/mth	$0	$0	FFP
	4004	IT Service Desk Operation (Silver)	Qty Undefined	Each/mth	$0	$0	FFP
	4005	IT Service Desk Operation (Gold)	Qty Undefined	Each/mth	$0	$0	FFP
	4006	Travel	1	Lot	$40,000	$40,000	Cost
5000		CLIN 5000 - Year 5
	5001	ITMO Service Management Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	5002	CIO Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	5003	IT Service Desk Operation (Bronze)	Qty Undefined	Each/mth	$0	$0	FFP
	5004	IT Service Desk Operation (Silver)	Qty Undefined	Each/mth	$0	$0	FFP
	5005	IT Service Desk Operation (Gold)	Qty Undefined	Each/mth	$0	$0	FFP
	5006	Travel	1	Lot	$40,000	$40,000	Cost
	5007	Incentive Payments - Reserve
6000		CLIN 6000 - Year 6
	6001	ITMO Service Management Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	6002	CIO Support	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
	6003	IT Service Desk Operation (Bronze)	Qty Undefined	Each/mth	$0	$0	FFP
	6004	IT Service Desk Operation (Silver)	Qty Undefined	Each/mth	$0	$0	FFP
	6005	IT Service Desk Operation (Gold)	Qty Undefined	Each/mth	$0	$0	FFP
	6006	Travel	1	Lot	$40,000	$40,000	Cost
	6007	Incentive Payments - Reserve
7008		Transition Out Services
	7008	Transition Out Services	1	Lot	$0	$0	CPIF
		Target Cost
		Target Fee
		Total Target Cost + Fee
		Minimum Fee
		Maximum Fee
		Share Ratio Above Target
		Share Ratio Below Target
TOTAL ITSM SERVICE TOWER PRICE
		TOTAL				$0

ITSMP Services Labor Cat

ITSM SERVICE TOWER

ITSMP Services - Labor Categories

	6 Mth Transition			Year 1			Year 2			Year 3			Year 4			Year 5			Year 6
Labor Category	Rate	Hours	Total	Rate	Hours	Total	Rate	Hours	Total	Rate	Hours	Total	Rate	Hours	Total	Rate	Hours	Total	Rate	Hours	Total
Program Transition Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Service Catalog Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Architect	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
IT Services Coordinator	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Financial Analyst	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Technical Writer	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Program Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Deputy PM	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Strategic Planning & Governance Monitor	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Portfolio Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Demand Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Enterprise Relationship Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
SIE Enterprise Architect	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
USSOCOM Enterprise Architect	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Change Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Change Coordinator	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Release Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Release Coordinator	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Configuration Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Configuration Coordinator	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Asset Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Asset Coordinator	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Lead Change Coordinator	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Lead IT Service Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
IT Service Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Incident Manager Process Owner	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Problem Management Process Owner	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Problem Coordinators	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
ITMO Service Representative	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Performance Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Performance Analyst	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Lead Performance Analyst	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Quality Assurance Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Quality Assurance Analysts	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Security Compliance Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Security Compliance Analysts	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
USSOCOM IT Security Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Assistant Program Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Financial Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Communications Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Training and Knowledge Transfer Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Contract Acquisition Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Procurement Manager	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Other	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Other	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Other	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
Other	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
TOTAL DIRECT LABOR			$0.00			$0.00			$0.00			$0.00			$0.00			$0.00			$0.00

Indirect Loadings	Amount	Total	Amount	Total	Amount	Total	Amount	Total	Amount	Total	Amount	Total	Amount	Total
Fringe Benefits	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00
Overhead	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00
General & Administrative	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00
Fee (CPIF)	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00
TOTAL ANNUAL COST		$0.00		$0.00		$0.00		$0.00		$0.00		$0.00		$0.00

Service Desk Unit Pricing

		Bronze Service Price Per User Per Month
		Year 1	Year 2	Year 3	Year 4	Year 5	Year 6
SERVICE DESK - BRONZE		CLIN 1003	CLIN 2003	CLIN 3003	CLIN 4003	CLIN 5003	CLIN 6003
40,000 - 49,999	Users	0	0	0	0	0	0
50,000 - 59,999	Users	0	0	0	0	0	0
60,000 - 69,999	Users	0	0	0	0	0	0
70,000 - 80,000	Users	0	0	0	0	0	0

	Silver Service Premium
	Year 1	Year 2	Year 3	Year 4	Year 5	Year 6
SERVICE DESK - SILVER	CLIN 1004	CLIN 2004	CLIN 3004	CLIN 4004	CLIN 5004	CLIN 6004
Price Per Month Per User *	0	0	0	0	0	0

	Gold Service Premium
	Year 1	Year 2	Year 3	Year 4	Year 5	Year 6
SERVICE DESK - GOLD	CLIN 1005	CLIN 2005	CLIN 3005	CLIN 4005	CLIN 5005	CLIN 6005
Price Per Month Per User*	0	0	0	0	0	0

CIO Support Labor Cat

ITSM SERVICE TOWER

CIO Support IOC - Labor Categories

	6 Mth Transition			Year 1			Year 2			Year 3			Year 4			Year 5			Year 6
Labor Category	Rate	Hours	Total	Rate	Hours	Total	Rate	Hours	Total	Rate	Hours	Total	Rate	Hours	Total	Rate	Hours	Total	Rate	Hours	Total
Analyst - IA Enterprise Support	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	21,120	$0.00
Modeler - IA Architecture/Design Support	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	7,680	$0.00
Sr. Infosec Engineer - Cert & Accreditation	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	19,290	$0.00
Enterprise Architect - Compliance	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00	$0.00	0	$0.00
TOTAL DIRECT LABOR			$0.00			$0.00			$0.00			$0.00			$0.00			$0.00			$0.00

Indirect Loadings	Amount	Total	Amount	Total	Amount	Total	Amount	Total	Amount	Total	Amount	Total	Amount	Total
Fringe Benefits	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00
Overhead	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00
General & Administrative	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00
Fee (CPIF)	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00	0.00%	$0.00
TOTAL ANNUAL COST		$0.00		$0.00		$0.00		$0.00		$0.00		$0.00		$0.00

File details come from the government source that posted it. Updated Nov 14, 2017.