Attachment 1 Service Desk Pricing .docx

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Special Operations Forces Information Technology Enterprise Contracts (SITEC) Information Technology Service Management (ITSM) Contract
Solicitation number
H92222-10-R-0014
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Attachment 1 Service Desk Pricing

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File Type Posted
Attachment 10 Responses to Questions.pdf PDF
H92222-10-R-00004 Amendment 0002 Conformed Document.pdf PDF
H92222-10-R-0014 0002.pdf PDF
Attachment 2 - IT Service Management Performance Measurement —
Attahment 9 - Pricing Matrix.xlsx XLSX spreadsheet
Attachment 1 - PWS USSOCOM ITSMC —
Attachment 6 - DD254 Contract Security Classification Specification —
Attachment 7 Service Desk Pricing .docx DOCX document
H92222-10-R-0014-0001.doc DOC document
Attachment 10 Responses to Questions.docx DOCX document
Q and A Related To The SITEC Bidders Library.pdf PDF
USSOCOM SITEC - Industry Day Q A - Post To FBO —
SITEC Bidders Library Update —
Attachment 9 - Pricing Matrix —
H92222-10-R-0014.pdf PDF
Attachment 5 - Exit Plan —
Attachment 1 - PWS USSOCOM ITSMC —
Attachment 7 - Service Desk Pricing —
Attachment 2 - IT Service Management Performance Measurement —
Attachment 8 - Contract Data Requirements List —
Attachment 3 - Policy References and Guidance —
Attachment 4 - Value Engineering Program —
Attachment 6 - DD254 Contract Security Classification Specification —
SITEC ITSM Draft RFP Question Responses - Corrected Copy Posted To FBO —
SITEC ITSM Draft RFP Question Responses - Posted To FBO —
SITEC Bidders Library Access Requests - DO NOT DELAY.docx DOCX document
OCI Special Notice.docx DOCX document
SITEC Industry Day Registration List.xlsx XLSX spreadsheet
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SITEC-Industry Day Briefings-Day1.pdf PDF
SITEC-Industry Day Briefings-Day2.pdf PDF
USSOCOM SITEC Reg-Policy List - updated 03 05 10.pdf PDF
Attachment 7 Roles and Responsibilities.docx DOCX document
Attachment 5 Exit Plan.docx DOCX document
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Attachment 4 Value Engineering —
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Draft ITSM 3-26-2010.doc DOC document
SITEC Programmatic Overview V3 - updated 03 25 10 —
Attachment 2 Performance Measurement.docx DOCX document
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Section J - Attachment 1 Service Desk Pricing

Bronze Service Price Per Month

Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
SERVICE DESK - BRONZE
CLIN 1003
CLIN 2003
CLIN 3003
CLIN 4003
CLIN 5003
CLIN 6003
45,000 - 45,999 Users
$0
$0
$0
$0
$0
$0
46,000 - 46,999 Users
$0
$0
$0
$0
$0
$0
47,000 - 59,999 Users
$0
$0
$0
$0
$0
$0
48,000 - 48,999 Users
$0
$0
$0
$0
$0
$0
49,000 - 49,999 Users
$0
$0
$0
$0
$0
$0
50,000 - 50,999 Users
$0
$0
$0
$0
$0
$0
51,000 - 51,999 Users
$0
$0
$0
$0
$0
$0
52,000 - 52,999 Users
$0
$0
$0
$0
$0
$0
53,000 - 53,999 Users
$0
$0
$0
$0
$0
$0
54,000 - 54,999 Users
$0
$0
$0
$0
$0
$0
55,000 - 55,999 Users
$0
$0
$0
$0
$0
$0
56,000 - 56,999 Users
$0
$0
$0
$0
$0
$0
57,000 - 57,999 Users
$0
$0
$0
$0
$0
$0
58,000 - 58,999 Users
$0
$0
$0
$0
$0
$0
59,000 - 59,999 Users
$0
$0
$0
$0
$0
$0
60,000 - 60,999 Users
$0
$0
$0
$0
$0
$0
61,000 - 61,999 Users
$0
$0
$0
$0
$0
$0
62,000 - 62,999 Users
$0
$0
$0
$0
$0
$0
63,000 - 63,999 Users
$0
$0
$0
$0
$0
$0
64,000 - 64,999 Users
$0
$0
$0
$0
$0
$0
65,000 - 65,999 Users
$0
$0
$0
$0
$0
$0
66,000 - 66,999 Users
$0
$0
$0
$0
$0
$0
67,000 - 67,999 Users
$0
$0
$0
$0
$0
$0
68,000 - 68,999 Users
$0
$0
$0
$0
$0
$0
69,000 - 69,999 Users
$0
$0
$0
$0
$0
$0
70,000 - 70,999 Users
$0
$0
$0
$0
$0
$0
71,000 - 71,999 Users
$0
$0
$0
$0
$0
$0
72,000 - 72,999 Users
$0
$0
$0
$0
$0
$0
73,000 - 73,999 Users
$0
$0
$0
$0
$0
$0
74,000 - 74,999 Users
$0
$0
$0
$0
$0
$0
75,000 - 75,999 Users
$0
$0
$0
$0
$0
$0
76,000 - 76,999 Users
$0
$0
$0
$0
$0
$0
77,000 - 77,999 Users
$0
$0
$0
$0
$0
$0
78,000 - 78,999 Users
$0
$0
$0
$0
$0
$0
79,000 - 79,999 Users
$0
$0
$0
$0
$0
$0
80,000 - 80,999 Users
$0
$0
$0
$0
$0
$0
81,000 - 81,999 Users
$0
$0
$0
$0
$0
$0

Bronze Service Price Per Month

Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
SERVICE DESK - BRONZE
CLIN 1003
CLIN 2003
CLIN 3003
CLIN 4003
CLIN 5003
CLIN 6003
82,000 - 82,999 Users
$0
$0
$0
$0
$0
$0
83,000 - 83,999 Users
$0
$0
$0
$0
$0
$0
84,000 - 84,999 Users
$0
$0
$0
$0
$0
$0
85,000 - 85,999 Users
$0
$0
$0
$0
$0
$0
86,000 - 86,999 Users
$0
$0
$0
$0
$0
$0
87,000 - 87,999 Users
$0
$0
$0
$0
$0
$0
88,000 - 88,999 Users
$0
$0
$0
$0
$0
$0
89,000 - 89,999 Users
$0
$0
$0
$0
$0
$0
90,000 - 90,999 Users
$0
$0
$0
$0
$0
$0
91,000 - 91,999 Users
$0
$0
$0
$0
$0
$0
92,000 - 92,999 Users
$0
$0
$0
$0
$0
$0
93,000 - 93,999 Users
$0
$0
$0
$0
$0
$0
94,000 - 94,999 Users
$0
$0
$0
$0
$0
$0
95,000 - 95,999 Users
$0
$0
$0
$0
$0
$0
96,000 - 96,999 Users
$0
$0
$0
$0
$0
$0
97,000 - 97,999 Users
$0
$0
$0
$0
$0
$0
98,000 - 98,999 Users
$0
$0
$0
$0
$0
$0
99,000 - 99,999 Users
$0
$0
$0
$0
$0
$0

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