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Attachment 9 Pricing Matrix

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H92222-10-R-0014
Attachment 9: Pricing Matrix 26 May 2010
US SPECIAL OPERATIONS COMMAND (USSOCOM)
SPECIAL OPERATIONS FORCES INFORMATION TECHNOLOGY ENTERPRISE CONTRACT (SITEC)
ITSM SERVICE TOWER
Instructions
[Offeror Name]
Description
1It is ESSENTIAL that the Offeror use this model in preparing its pricing response. Failure to provide the pricing details as required in this Pricing Template will be considered non-compliance and the Offeror's response may be subject to rejection.
3If your typical pricing model does not normally charge for a specific element provided within this workbook, then please provide a statement in the "Assumptions" worksheet regarding your methodology for charging for that element (i.e., not applicable, charged on T&M basis, etc.).
4Some data cells in this workbook are protected to minimize the risk of compromising the integrity of the workbook structure and formulae. They are highlighted in yellow.Non-editable (formula-driven)
5Data cells that are editable within each worksheet are indicated in light blue.Editable cell
6Contract types include CPIF for ITSMP services. The Service Desk contract will be FFP. Please price accordingly.
7Travel costs are provided for evaluation purposes only.
8Offeror must provide details pertaining to the assumptions, expectations, and/or performance parameters used as the basis for pricing. Please note that the Offeror's response to this pricing model will not be considered an actual commitment to perform the project, but WILL BE considered a pricing structure commitment to perform the work under the SOW, if it is the chosen vendor.
9Service Desk - Bronze Level - The Government may order IT Service Desk Support in accordance with PWS paragraph ??????? for Users in lots of 10,000 users per month. If the Government issues an order to increase or decrease the number of users during an ordering period the price for the remaining months of the perod will be adjusted based on the total number of users.
10Service Desk - Silver and Gold Levels - The Government may order an increased level of support to the Silver Level in accordance with PWS ???? paragraph for individual users per month, or to the Gold Level in accordance with PWS ?????. If the Government issues an order to increase or decrease the number of users during an ordering period the price for the remaining months of the perod will be adjusted based on the total number of users.
11Do not make changes to this pricing model. If you need to include additional elements, please include pricing for those elements as supplemental cost information in a separate worksheet. Please refer to the SOW documentation for details describing each of the service deliverables that the Offeror is expected to provide and price in accordance with the SOW.

The data in this document is Confidential and Proprietary Information

Pricing Assumptions

ITSM SERVICE TOWER - ASSUMPTIONS

[OFFEROR]

Date: April 8, 2002 &P of &N Confidential Information

CLINS

INDEPENDENT GOVERNMENT COST ESTIMATEClick links forKey
US SPECIAL OPERATONS COMMAND (USSOCOM)Table of ContentsNon-editable (formula-driven)
SPECIAL OPERATIONS FORCES INFORMATION TECHNOLOGY ENTERPRISE CONTRACT (SITEC)Pricing Bid Summary

Section B - ITSM SERVICE TOWER PRICING

[Offeror]

CLINService / DescriptionMax QuantityUnitUnit PriceMax AmountType
0000CLIN 0000 - 6 Mth TransitionKey
0001ITMO/SP Transition Support to IOC1Lot$0$0CPIFNon-editable (formula-driven)
Target Cost
Target FeeEditable cell
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
1000CLIN 1000 - Year 1
1001ITMO/SP Transition Support1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
1002CIO Support IOC1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
1003Service Desk - BronzeQty UndefinedEach/mth$0$0FFP
1004Service Desk - SilverQty UndefinedEach/mth$0$0FFP
1005Service Desk - GoldQty UndefinedEach/mth$0$0FFP
1006Travel1Lot$0$0Cost
2000CLIN 2000 - Year 2
2001ITMO/SP Transition Support1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
2002CIO Support IOC1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
2003Service Desk - BronzeQty UndefinedEach/mth$0$0FFP
2004Service Desk - SilverQty UndefinedEach/mth$0$0FFP
2005Service Desk - GoldQty UndefinedEach/mth$0$0FFP
2006Travel1Lot$0$0Cost
3000CLIN 3000 - Year 3
3001ITMO/SP Transition Support1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
3002CIO Support IOC1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
3003Service Desk - BronzeQty UndefinedEach/mth$0$0FFP
3004Service Desk - SilverQty UndefinedEach/mth$0$0FFP
3005Service Desk - GoldQty UndefinedEach/mth$0$0FFP
3006Travel1Lot$0$0Cost
4000CLIN 4000 - Year 4
4001ITMO/SP Transition Support1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
4002CIO Support IOC1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
4003Service Desk - BronzeQty UndefinedEach/mth$0$0FFP
4004Service Desk - SilverQty UndefinedEach/mth$0$0FFP
4005Service Desk - GoldQty UndefinedEach/mth$0$0FFP
4006Travel1Lot$0$0Cost
5000CLIN 5000 - Year 5
5001ITMO/SP Transition Support1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
5002CIO Support IOC1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
5003Service Desk - BronzeQty UndefinedEach/mth$0$0FFP
5004Service Desk - SilverQty UndefinedEach/mth$0$0FFP
5005Service Desk - GoldQty UndefinedEach/mth$0$0FFP
5006Travel1Lot$0$0Cost
5007Incentive Payments1Lot$0$0FFP
6000CLIN 6000 - Year 6
6001ITMO/SP Transition Support1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
6002CIO Support IOC1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
6003Service Desk - BronzeQty UndefinedEach/mth$0$0FFP
6004Service Desk - SilverQty UndefinedEach/mth$0$0FFP
6005Service Desk - GoldQty UndefinedEach/mth$0$0FFP
6006Travel1Lot$0$0Cost
6007Incentive Payments1Lot$0$0FFP
7009Transition Out Services
7009Transition Out Services1Lot$0$0CPIF
Target Cost
Target Fee
Total Target Cost + Fee
Minimum Fee
Maximum Fee
Share Ratio Above Target
Share Ratio Below Target
TOTAL ITSM SERVICE TOWER PRICE
TOTAL$0

ITSMP Services Labor Cat

ITSM SERVICE TOWER
ITSMP Services - Labor Categories
6 Mth TransitionYear 1Year 2Year 3Year 4Year 5Year 6
Labor CategoryRateHoursTotalRateHoursTotalRateHoursTotalRateHoursTotalRateHoursTotalRateHoursTotalRateHoursTotal
Program Transition Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Service Catalog Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Architect$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
IT Services Coordinator$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Financial Analyst$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Technical Writer$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Program Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Deputy PM$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Strategic Planning & Governance Monitor$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Portfolio Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Service Catalog Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Demand Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Enterprise Relationship Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
SIE Enterprise Architect$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
USSOCOM Enterprise Architect$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Change Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Change Coordinator$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Release Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Release Coordinator$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Configuration Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Configuration Coordinator$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Asset Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Asset Coordinator$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Lead Change Coordinator$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Lead IT Service Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
IT Service Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Incident Manager Process Owner$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Problem Management Process Owner$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Problem Coordinators$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
ITMO Service Representative$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Performance Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Performance Analyst$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Lead Performance Analyst$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Quality Assurance Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Quality Assurance Analysts$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Security Compliance Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Security Compliance Analysts$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
USSOCOM IT Security Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Assistant Program Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Financial Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Financial Analyst$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Communications Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Training and Knowledge Transfer Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Contract Acquisition Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Procurement Manager$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Other$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Other$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Other$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
Other$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00
TOTAL DIRECT LABOR$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Indirect LoadingsAmountTotalAmountTotalAmountTotalAmountTotalAmountTotalAmountTotalAmountTotal
Fringe Benefits0.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.00
Overhead0.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.00
General & Administrative0.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.00
TOTAL ANNUAL COST$0.00$0.00$0.00$0.00$0.00$0.00$0.00

Service Desk Unit Pricing

Bronze Service Price Per Month
Year 1Year 2Year 3Year 4Year 5Year 6
SERVICE DESK - BRONZECLIN 1003CLIN 2003CLIN 3003CLIN 4003CLIN 5003CLIN 6003
40,000 - 49,999Users000000
50,000 - 59,999Users000000
60,000 - 69,999Users000000
70,000 - 79,999Users000000
80,000Users000000
Silver Service Premium
Year 1Year 2Year 3Year 4Year 5Year 6
SERVICE DESK - SILVERCLIN 1004CLIN 2004CLIN 3004CLIN 4004CLIN 5004CLIN 6004
Price Per Month Per User *000000
Gold Service Premium
Year 1Year 2Year 3Year 4Year 5Year 6
SERVICE DESK - GOLDCLIN 1005CLIN 2005CLIN 3005CLIN 4005CLIN 5005CLIN 6005
Price Per Month Per User*000000

CIO Support Labor Cat

ITSM SERVICE TOWER
CIO Support IOC - Labor Categories
6 Mth TransitionYear 1Year 2Year 3Year 4Year 5Year 6
Labor CategoryRateHoursTotalRateHoursTotalRateHoursTotalRateHoursTotalRateHoursTotalRateHoursTotalRateHoursTotal
Analyst - IA Enterprise Support$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.0021,120$0.00
Modeler - IA Architecture/Design Support$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.007,680$0.00
Sr. Infosec Engineer - Cert & Accreditation$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.000$0.00$0.0019,290$0.00
TOTAL DIRECT LABOR$0.00$0.00$0.00$0.00$0.00$0.00$0.00
Indirect LoadingsAmountTotalAmountTotalAmountTotalAmountTotalAmountTotalAmountTotalAmountTotal
Fringe Benefits0.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.00
Overhead0.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.00
General & Administrative0.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.00
Fee (CPIF)0.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.000.00%$0.00
Fee (FFP)0.00%$0.000.00%0.00%0.00%0.00%0.00%0.00%
TOTAL ANNUAL COST$0.00$0.00$0.00$0.00$0.00$0.00$0.00

TOTAL MONTHLY COST $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

Annual Inflation Rate 0.00%

Annual Growth Rate 0.00%

Other files

File Type Posted
Attachment 10 Responses to Questions.pdf PDF
H92222-10-R-00004 Amendment 0002 Conformed Document.pdf PDF
H92222-10-R-0014 0002.pdf PDF
Attachment 2 - IT Service Management Performance Measurement —
Attahment 9 - Pricing Matrix.xlsx XLSX spreadsheet
Attachment 1 - PWS USSOCOM ITSMC —
Attachment 6 - DD254 Contract Security Classification Specification —
Attachment 7 Service Desk Pricing .docx DOCX document
H92222-10-R-0014-0001.doc DOC document
Attachment 10 Responses to Questions.docx DOCX document
Q and A Related To The SITEC Bidders Library.pdf PDF
USSOCOM SITEC - Industry Day Q A - Post To FBO —
SITEC Bidders Library Update —
H92222-10-R-0014.pdf PDF
Attachment 5 - Exit Plan —
Attachment 1 - PWS USSOCOM ITSMC —
Attachment 7 - Service Desk Pricing —
Attachment 2 - IT Service Management Performance Measurement —
Attachment 8 - Contract Data Requirements List —
Attachment 3 - Policy References and Guidance —
Attachment 4 - Value Engineering Program —
Attachment 6 - DD254 Contract Security Classification Specification —
SITEC ITSM Draft RFP Question Responses - Corrected Copy Posted To FBO —
SITEC ITSM Draft RFP Question Responses - Posted To FBO —
SITEC Bidders Library Access Requests - DO NOT DELAY.docx DOCX document
OCI Special Notice.docx DOCX document
SITEC Industry Day Registration List.xlsx XLSX spreadsheet
ECA instructions —
SITEC-Industry Day Briefings-Day1.pdf PDF
SITEC-Industry Day Briefings-Day2.pdf PDF
USSOCOM SITEC Reg-Policy List - updated 03 05 10.pdf PDF
Attachment 7 Roles and Responsibilities.docx DOCX document
Attachment 5 Exit Plan.docx DOCX document
SITEC - Technology Profile V4 0 - updated 032410.pdf PDF
Attachment 4 Value Engineering —
Attachment 6 DD254.doc DOC document
Draft ITSM 3-26-2010.doc DOC document
SITEC Programmatic Overview V3 - updated 03 25 10 —
Attachment 1 Service Desk Pricing .docx DOCX document
Attachment 2 Performance Measurement.docx DOCX document
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