Attachment 7 - Service Desk Pricing

17 KB Posted May 27, 2010

Attached to: Special Operations Forces Information Technology Enterprise Contracts (SITEC) Information Technology Service Management (ITSM) Contract
Solicitation number: H92222-10-R-0014
Issued by: United States Special Operations Command

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Attachment 7 Service Desk Pricing

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H92222-10-R-0014

Attachment 7: Service Desk Pricing 26 May 2010

Bronze Service Price Per Month

Year 1 Year 2 Year 3 Year 4 Year 5 Year 6

SERVICE DESK - BRONZE CLIN 1003 CLIN 2003 CLIN 3003 CLIN 4003 CLIN 5003 CLIN 6003

30,000 - 39,999 Users $0 $0 $0 $0 $0 $0

40,000 - 49,999 Users $0 $0 $0 $0 $0 $0

50,000 - 59,999 Users $0 $0 $0 $0 $0 $0

60,000 - 69,999 Users $0 $0 $0 $0 $0 $0

70,000 - 80,000 Users $0 $0 $0 $0 $0 $0

Other files

File	Type	Posted
Attachment 10 Responses to Questions.pdf	PDF	Jun 30, 2010
H92222-10-R-00004 Amendment 0002 Conformed Document.pdf	PDF	Jun 30, 2010
H92222-10-R-0014 0002.pdf	PDF	Jun 30, 2010
Attachment 2 - IT Service Management Performance Measurement	—	Jun 21, 2010
Attahment 9 - Pricing Matrix.xlsx	XLSX spreadsheet	Jun 21, 2010
Attachment 1 - PWS USSOCOM ITSMC	—	Jun 21, 2010
Attachment 6 - DD254 Contract Security Classification Specification	—	Jun 21, 2010
Attachment 7 Service Desk Pricing .docx	DOCX document	Jun 21, 2010
H92222-10-R-0014-0001.doc	DOC document	Jun 21, 2010
Attachment 10 Responses to Questions.docx	DOCX document	Jun 21, 2010
Q and A Related To The SITEC Bidders Library.pdf	PDF	Jun 15, 2010
USSOCOM SITEC - Industry Day Q A - Post To FBO	—	Jun 11, 2010
SITEC Bidders Library Update	—	May 27, 2010
Attachment 9 - Pricing Matrix	—	May 27, 2010
H92222-10-R-0014.pdf	PDF	May 27, 2010
Attachment 5 - Exit Plan	—	May 27, 2010
Attachment 1 - PWS USSOCOM ITSMC	—	May 27, 2010
Attachment 2 - IT Service Management Performance Measurement	—	May 27, 2010
Attachment 8 - Contract Data Requirements List	—	May 27, 2010
Attachment 3 - Policy References and Guidance	—	May 27, 2010
Attachment 4 - Value Engineering Program	—	May 27, 2010
Attachment 6 - DD254 Contract Security Classification Specification	—	May 27, 2010
SITEC ITSM Draft RFP Question Responses - Corrected Copy Posted To FBO	—	May 25, 2010
SITEC ITSM Draft RFP Question Responses - Posted To FBO	—	May 24, 2010
SITEC Bidders Library Access Requests - DO NOT DELAY.docx	DOCX document	May 17, 2010
OCI Special Notice.docx	DOCX document	May 14, 2010
SITEC Industry Day Registration List.xlsx	XLSX spreadsheet	May 11, 2010
ECA instructions	—	Apr 29, 2010
SITEC-Industry Day Briefings-Day1.pdf	PDF	Apr 7, 2010
SITEC-Industry Day Briefings-Day2.pdf	PDF	Apr 7, 2010
USSOCOM SITEC Reg-Policy List - updated 03 05 10.pdf	PDF	Apr 6, 2010
Attachment 7 Roles and Responsibilities.docx	DOCX document	Apr 6, 2010
Attachment 5 Exit Plan.docx	DOCX document	Apr 6, 2010
SITEC - Technology Profile V4 0 - updated 032410.pdf	PDF	Apr 6, 2010
Attachment 4 Value Engineering	—	Apr 6, 2010
Attachment 6 DD254.doc	DOC document	Apr 6, 2010
Draft ITSM 3-26-2010.doc	DOC document	Apr 6, 2010
SITEC Programmatic Overview V3 - updated 03 25 10	—	Apr 6, 2010
Attachment 1 Service Desk Pricing .docx	DOCX document	Apr 6, 2010
Attachment 2 Performance Measurement.docx	DOCX document	Apr 6, 2010
Attachment 3 Policy References and Guidance.docx	DOCX document	Apr 6, 2010
USSOCOM Organizational Profile - updated 03 23 10.pdf	PDF	Apr 6, 2010
SITEC-IT Service Management Process Profiles v4 26Mar10.pdf	PDF	Apr 6, 2010

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File details come from the government source that posted it. Updated Nov 14, 2017.