GSS26526-MAINT_REP_q.xlsx
XLSX spreadsheet 20 KB Posted
- Attached to
- Fleet Maintenance and Repair
- Solicitation number
- GSS26526-MAINT_REP
- Issued by
- Delaware
About this file
This is a questionnaire form for the Fleet Maintenance and Repair contract (GSS26526-MAINT_REP) issued by the State of Delaware. The document serves as a supplemental component to technical proposals submitted by bidders seeking to provide fleet maintenance and repair services to the state. Respondents must complete the questionnaire by providing text-based responses to standardized questions across multiple categories, with submissions required in the Excel format provided without modification to the file structure or format.
The questionnaire addresses five primary service capability areas: certifications and diagnostic capabilities, electric vehicle (EV) service capabilities, warranty processing and recall verification procedures, typical turnaround times for preventive maintenance and repairs, parts discount pricing structures, and repair classification and documentation practices. Bidders must describe their ASE certifications, manufacturer certifications, diagnostic tools and software, EV service readiness including high-voltage safety protocols, ability to service paratransit vans with wheelchair ramps, transmission repair capabilities, warranty eligibility verification processes, recall and Technical Service Bulletin (TSB) checking procedures, pricing references used, and approval workflows for non-preventive maintenance repairs. Responses must be submitted as plain text without special characters, formatting, or Excel formulas, and any information outside the prescribed worksheet structure will not be visible to the purchaser.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| GSS26526-MAINT_REP_appC.xlsx | XLSX spreadsheet | |
| GSS26526-MAINT_REP_appA.xlsx | XLSX spreadsheet | |
| GSS26526-MAINT_REP_appB.pdf | ||
| GSS26526-MAINT_REP_itb.pdf |
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Text version
Instructions
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Questionnaire
Instructions
| Please provide a response to each question identified on the Questionnaire tab. These responses are intended to supplemental your technical proposal, not replace. |
| When pasting content, please use Paste Special as Text without any formatting. |
| You can only submit text based responses, please do not use special characters like emojis. |
| Please do not change the structure of any of the worksheets. Changing the structure will invalidate your submission. |
| Any additional information outside of the given structure of the worksheets will not be visible to the purchaser. |
| Please do not save this file in a different format. Saving this file in a different format will invalidate your submission. |
| Please do not use Excel formulas in your responses. |
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Certifications (List all that apply) - ASE Certified Facility, Manufacturer Certifications, EV / High Voltage Certification, Other
Diagnostic Capabilities - List all that apply: OME Diagnostic tools / software available, Third-party diagnostic systems, Describe diagnostic capabilities
Electric Vehicle (EV) service capabilities (list all the apply) - Trained / certified technicians, High-voltage safety protocols in place, Battery diagnostics capability, Software update capability, Describe EV service limitations (list all that apply in the comment)
Do you have or are you willing to obtain certification for maintenance and repair of paratransit vans which include manual fold out wheelchair ramps and hydraulic wheelchair ramps?
Can you perform transmission repair?
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Certifications (List all the apply) - ASE Certified Facility, Manufacturer Certifications, EV / High Voltage Certification, Other
Diagnostic Capabilities - List all that apply: OME Diagnostic tools / software available, Third-party diagnostic systems, Describe diagnostic capabilities
Electric Vehicle (EV) service capabilities (list all the apply) - Trained / certified technicians, High-voltage safety protocols in place, Battery diagnostics capability, Software update capability, Describe EV service limitations
Do you have or are you willing to obtain certification for maintenance and repair of paratransit vans which include manual fold out wheelchair ramps and hydraulic wheelchair ramps?
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Do you verify warranty eligibility prior to performing repairs?
Can you process manufacturer warranty claims on behalf of the State?
Do you check for recalls and Technical Service Bulletins (TSBs)?
Describe your warranty verification process
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Turnaround Time (typical) - list typical turnaround times in the comment for the following: PM Services, Minor Repairs, Major Repairs / Diagnostics
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Parts Discount
Pricing References Used (list pricing references used) - Mitchell, Chilton, other
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Do you classify repairs as Required / Scheduled / Recommended?
Do you provide supporting documentation (list all that apply) - Measurements, Photos, Diagnostic Reports, Other
Do you obtain approval before performing non-PM repairs?
File details come from the government source that posted it. Updated .