fulcrum qutoe Six Systems.pdf
PDF 163 KB Posted
- Attached to
- Portable Fingerprinting Equipment
- Solicitation number
- 25-565IGB-FISAD-B-43862
- Issued by
- Illinois
About this file
This document is a quotation from Fulcrum Biometrics, Inc. to the Illinois Gaming Board for a biometrics system and related hardware and services. The quotation includes 6 units of the FbF Applicant LiveScan Base Application, software to transmit fingerprints and photos to the Illinois State Police, installation and training services, Dell laptops, Thales livescan devices, webcams, card scan software, and scanners. The total cost is $43,950, with an expiration date of 6/30/2024.
The quotation includes a one-year maintenance and support subscription, covering software updates, unlimited support incidents, and hardware warranties. Pricing details, warranty information, and support policies are also provided. The contract will be governed by the laws of Texas, and any disputes will be handled in the courts of San Antonio, Texas.
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Other files
| File | Type | Posted |
|---|---|---|
| TIN taxpayer identification number form.pdf | ||
| fulcrum Portable Fingerprinting Equipment Response.docx | DOCX document | |
| small-purchase-with-special-conditions fulcrum.pdf |
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Text version
QUOTATION
Bill To:
Daniel Gerber
Illinois Gaming Board
160 North LaSalle Street, Suite
Submitted By: Kathleen Erickson
Phone:
Date:
Expiration:
Quote #:
210.742.9054
5/28/2024
6/30/2024
Q05381
Qty Item # Description Unit Price Total Price
160 North LaSalle Street, Suite
Ship To:
Net 30Terms:
16108 University Oak San Antonio, TX 78249 210/257-5615 sales@fulcrumbiometrics.com www.fulcrumbiometrics.com
Fulcrum Biometrics, Inc.
kathleen.e@fulcrumbiometrics.comEmail:
60601
Chicago Chicago
(312) 814-4713
Daniel.Gerber@illinois.gov
IL
60601
IL
6 200300-01
FbF Applicant LiveScan Base Application provides both a repository of digital fingerprint records and a management system that includes record management, configuration management and transaction management.
$2,499.00 $14,994.00
6 200300-01-ILA
FbF Applicant LSP: Illinois State Police (ISP) enables FbF LiveScan software to transmit digital fingerprint records and photos to ISP.
$999.00 $5,994.00
6 Installation - 01 Software Installation and Configuration Services (performed prior to shipment on device purchased directly from Fulcrum or a qualified event following purchase)
$100.00 $600.00
Training - Video Access
Software Training Services - on-line access to Video Training $0.00 $0.00
Laptop - Dell 3540 3yr -01
Dell Latitude 3540 - 15.6", Core i5, 16GB RAM, 256GB SSD HDD, Pre -configured with Windows 11 Pro OS (includes 3 year Pro Support warranty on laptop)
$999.00 $5,994.00
Thales DactyScan84c
FT
Thales DactyScan84c FBI certified 10-prints and Rolls Livescan device with software developer's kit (EXPORT CONTROLLED) - with flat top - with 2 year hardware warranty
$750.00 $4,500.00
Logitech HD Pro Webcam C920
Logitech HD Pro Webcam C920s, 1080p Widescreen Video Calling and Recording - used with FbF LiveScan Software to capture facial images
$80.00 $480.00
6 200300-01-CS
FbF LSP: Card Scan feature activation in FbF LiveScan software digitizes fingerprint cards. Certified document scanner sold separately. Customer must also purchase a transmitting LSP.
$999.00 $5,994.00
6 Epson V600 Epson V600 Color Photo Scanner - used with FbF LiveScan software to digitize fingerprint cards.
$400.00 $2,400.00
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6 200343 FbF Barcode Software Application Module - reads drivers licenses, with appropriate FbF LiveScan Software, AAMVA pdf 417 format (not available in all states)
$250.00 $1,500.00
Barcode Scanner -01
Drivers License Reader - Wireless 2D Barcode Scanner that reads drivers license with appropriate FbF LiveScan software in AAMVA pdf 417 format.
$99.00 $594.00
$43,050.00
TBD
$43,950.00Total
Subtotal
Estimated Tax
*Quote may not include taxes or shipping *Currency: USD$ Does not include customs/duties fees that may apply
* Incoterms: FCA *Some non-biometric products may be substituted with products of equal or greater value.
Add $850/system ($5100 for 6 systems) for annual software maintenance and support.
NOTES:
Estimated Shipping & Insurance $900
MAINTENANCE & SUPPORT | SUBSCRIPTION GENERAL POLICIES & LIMITATIONS
Subscription to this service plan guarantees access to the services detailed below.
1. Maintenance & Support Highlights:
• $150 per hour support charges waived
• Free support for an unlimited number of incidents for a year
• U.S. phone support available between 7:00am and 10:00pm U.S. Central Time (GMT -6)
• Support portal access 24 hours a day
• Renewable every year (discounts available for advance purchase of multi-year M&S packages)
• Free bug fixes and product upgrades, both major and minor, during the subscription period.
Should the maintenance and support subscription lapse, Fulcrum Biometrics is under no obligation to provide patches, new versions, or upgrades.
2. Renewal Policy:
The initial term of the service plan is one year from the date of purchase (i.e. shipped from Fulcrum Biometrics) of your software. The “effective anniversary date” (EAD) of the subscription is the first day of the first full month after the anniversary of date of purchase. The subscription will automatically renew for the next twelve (12) months when Fulcrum Biometrics receives your payment. A renewal payment not remitted within 30 days of the effective anniversary date will cause the subscription to be canceled.
In the case of a canceled or lapsed subscription, to receive support, you must either a) make the subscription current by paying any monies owed from the renewal date forward, or b) remunerate the current hourly technical support fees assessed by Fulcrum Biometrics. To receive support, the remedies outlined previously in this paragraph apply. Maintenance and support for licenses (seat or server) purchased between the initial purchase and the effective anniversary date will be added to the total licenses owned, and the subscriber will only need to remit one time a year (on the EAD) for all licenses being used.
This subscription may be terminated by Fulcrum Biometrics immediately and without notice if the subscriber fails to comply with any term or condition of this Agreement, or if a subscriber exceeds reasonable use of the subscription. If Fulcrum Biometrics chooses not to renew a subscription on the basis of excessive usage, such determination shall not be deemed to preclude customer support from Fulcrum Biometrics on a pay-as-you-go basis or under a limited incident plan, if available. From time to time Fulcrum Biometrics may change the terms or conditions of this subscription plan, method of delivering or accessing the subscription and/or the subscription fee.
3. Definition of an Incident:
For purposes of these terms and conditions, an “incident” means (a) a single issue or problem that a subscriber asks a support representative to analyze or resolve, (b) a product-usage question that involves a single topic on a feature or function of the software, or (c) a single request for installation or troubleshooting of peripheral hardware devices. The technical support representative will determine if any additional incidents may be handled during the course of the telephone or electronic contact.
4. General Policies:
During the term of the subscription, subscriber will receive support for an unlimited number of incidents. Fulcrum Biometrics reserves the right to limit each contact (telephone or electronic) to one incident as defined above. Fulcrum Biometrics may also choose to limit, terminate, or not renew support service for any subscriber who uses the service in an irregular, excessive, abusive, or fraudulent manner. Terms, conditions, support features, procedures, pricing and support availability for future periods are subject to change at any time without notice. Coverage is non- transferable and is valid for the subscriber only. Resale or transfer of subscription rights is strictly prohibited, and will be grounds for termination or non-renewal of the service plan.
5. Support Availability:
Support availability may vary from stated hours due to downtime for systems and server maintenance, company events, observed U.S. holidays, and events beyond our control. For subscribers in the United States, please call the Fulcrum Biometrics support number (210-257-5615 or 800-430-4601) between 7:00am and 10:00pm Central Time. Subscribers located outside the United States, are encouraged to call Fulcrum Biometrics or set up Skype accounts for verbal conversations. Customers can place support tickets online at http://support.fulcrumbiometrics.com. Off-hours support can be arranged by appointment.
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As an active subscriber, you may be eligible for additional products, services, and/or discounts when and if such additional products, services and/or discounts become available. These additional offerings or offers may be subject to additional terms, conditions and limitations.
WARRANTY
Fulcrum Biometrics warrants that its proprietary software will conform to manufacturer specifications and are free from defects in material and workmanship when used under normal operating conditions and within the service for which they were furnished for 90 days.
The obligation of Fulcrum Biometrics hereunder shall expire 90 days after delivery, unless otherwise specified, and is limited to repairing, or at its option, replacing without charge, of any such product which in Fulcrum Biometrics sole opinion proves to be defective within the scope of this warranty. In the event Fulcrum Biometrics is not able to repair or replace defective products or components within a reasonable time after receipt thereof, Buyer shall be credited for their value at the original purchase price.
Fulcrum Biometrics must be notified in writing of the defect or non-conformity within the warranty period and the affected products returned to Fulcrum Biometrics facility or to an authorized service center within the first 90 days of ownership. Shipment shall not be made without prior written authorization by Fulcrum Biometrics.
Fulcrum Biometrics warrants that all products of other manufacturers, resold by Fulcrum Biometrics, conform to manufacturer specifications and are free from defects in material and workmanship when used under normal operating conditions and within the service for which they were furnished. Hardware warranties are passed through from the manufacturer and are typically one (1) year.
This is Fulcrum Biometrics’ sole warranty with respect to the products delivered hereunder. No statement, representation, agreement or understanding, oral or written, made by an agent, distributor, representative or employee of Fulcrum Biometrics which is not contained in this warranty, will be binding upon Fulcrum Biometrics unless made in writing and executed by an authorized Fulcrum Biometrics employee.
1. Disclaimer of Warranties:
SOFTWARE, HARDWARE, AND SUPPORT SERVICES ARE PROVIDED “AS-IS” AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULCRUM BIOMETRICS, ITS AFFILIATES, LICENSORS, THIRD-PARTY CONTENT AND SERVICE PROVIDERS, DISTRIBUTORS, DEALERS AND SUPPLIERS (COLLECTIVELY, “SUPPLIERS”) DISCLAIM ALL GUARANTEES AND WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICES, CONTENT, AND RELATED MATERIALS, INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, NON- INTERFERENCE OR NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS AND SIMILAR LAWS OF ANY JURISDICTION. FULCRUM BIOMETRICS AND ITS SUPPLIERS DO NOT WARRANT THAT THE SERVICES ARE SECURE OR FREE FROM BUGS, INTERRUPTION, OR ERRORS, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS. FURTHER, FULCRUM BIOMETRICS DOES NOT WARRANT ACCESS TO THE INTERNET OR TO ANY OTHER SERVICE OR CONTENT OR DATA THROUGH THE SERVICES. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. In that event, any implied warranties are limited in duration to thirty (30) days from the first date of service. Under no circumstance shall Fulcrum Biometrics be liable to Buyer, in Contract or in tort, for any special, indirect, incidental, or consequential damages, expenses, losses or delay however caused.
2. Limitation of Liability and Damages:
Fulcrum Biometrics maximum liability, and customer’s sole remedy, for any claim will be the refund of an amount not exceeding the purchase price paid by the customer. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULCRUM BIOMETRICS, ITS AFFILIATES AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES RELATING TO LOSS OF BUSINESS, TELECOMMUNICATION FAILURES, THE LOSS, CORRUPTION OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF PROFITS OR INVESTMENT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF FULCRUM BIOMETRICS, ITS AFFILIATES, ITS SUPPLIERS OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN FULCRUM BIOMETRICS AND YOU.
3. Governing Law:
These terms will be governed by and construed in accordance with the laws of the State of Texas, without giving effect to any principles of conflicts of laws. Customer agrees that any action arising out of or relating to the service provided by Fulcrum Biometrics will be filed and maintained only in the state or federal courts located in San Antonio, Texas and subscriber hereby consents and submits to the personal jurisdiction of such courts for the purpose of litigating any such action. If any provision of these terms is deemed unlawful, void or unenforceable for any reason, then that provision will be deemed severable from these terms and will not affect the validity and enforceability of any remaining provisions. This is the entire agreement between Fulcrum Biometrics and the subscriber relating to the subject matter of these terms, and may not be modified except in a writing signed by both the subscriber and an authorized representative of Fulcrum Biometrics.
6. Support Topic Limitations:
Inquiries are limited to the following Software product areas: installation, upgrade assistance, basic functionality, and hardware troubleshooting. Fulcrum Biometrics will also assist subscribers with basic connectivity issues between client and server components installed in the same network to the extent necessary to confirm whether such issues relate to equipment or software within Fulcrum Biometrics control. However, Fulcrum Biometrics shall not be responsible for connectivity issues caused by user network setup or configuration, or third-party services, service providers, hardware, or software. The service plan does not cover application consulting or training. Fulcrum support hours and response time guarantees do not apply to third parties to whom Fulcrum Biometrics transfers or escalates a call, in cases where a third parties’ hardware or software are involved.
7. Product Upgrade Limitations:
Fulcrum Biometrics will send service plan subscribers new software version upgrades when and if a new release is available for their edition of the product during the subscription period. Subscribers will NOT be entitled to receive a version upgrade released after the expiration date of their subscription. Version upgrades are provided for use by subscribers only and are strictly prohibited from resale.
8. Supported Products and Services:
The service plan subscription covers all supported versions of software (as defined in the Software End User License Agreement) and any services included in the service plan. Support availability for a particular version is subject to change at any time without notice.
9. Privacy Statement:
Your subscription is subject to Fulcrum Biometrics privacy policies, as may be amended from time to time, as set forth in our Privacy Statement:
http://www.fulcrumbiometrics.com/terms_privacy.asp. By registering for this subscription, you consent to the use of your personally identifiable information in accordance with such privacy statement.
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File details come from the government source that posted it. Updated .