FPB OM BPA PWS_20260303_V10.docx

Performance Work Statement (PWS)

Performance Work Statement for Operations & Maintenance for the Business Operations Center

Version 10 03 March 2026

Part 1 General Information The Contractor shall provide personnel to perform services as defined in this Performance Work Statement (PWS) for the U.S. Department of Labor (DOL), heretofore known as “the Government” in support of the tasks defined herein.

Description of Services / Introduction The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform building Operations and Maintenance (O&M) services at the Frances Perkins Building (FPB) as defined in this PWS, except as specified in Part 3 as government furnished property and services. DOL requires O&M services for the safety and protection of all assigned personnel, visitors, and guests that frequent the FPB.

The Contractor shall perform to the standards in this contract action. This is a non-personnel services contract, and the Government shall not exercise any supervision or control over the contracted service providers performing the services herein. Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

The following sections detail the DOL minimum requirements and acceptable outcomes. The Contractor shall closely monitor all aspects of the work, identify deficiencies, and implement corrective action, without reliance on Government oversight. To the extent possible and consistent with Executive Order (EO) 13788, the Contractor shall maximize the use of goods, products, and materials that are produced in the United States.

Background The Business Operations Center (BOC) supports and enables DOL agencies in fulfilling their missions by providing transparent and customer-focused business operations services. BOC provides leadership and guidance in employee safety and occupational health, workers' compensation services, mail management, facilities and real property management, personal property management, fleet and sustainability management, and library and information services. BOC also provides direct customer service support for DOL programs and employees located in the FPB.

The FPB is the national headquarters for the DOL. The FPB is situated on approximately 15 acres of land at 200 Constitution Ave. NW, Washington, DC 20210 and is approximately 1.8 million gross square / 925,000 usable square feet with the capacity for over 5,500 employees. The building includes four garages with approximately 1,000 parking spaces, as well as amenities including a cafeteria, coffee shop, snack bar, fitness center, dry cleaner, child development center (CDC), credit union, and post office.

DOL is currently in need of a high-quality experienced Contractor to provide all labor, supervision, transportation, equipment, safety, supplies and materials (except those supplies and materials (if any) designated as Government-furnished) and incidentals necessary to complete the O&M service requirements.

Objectives The objective of this contract action is to obtain efficient, effective, mission-focused, high-quality facilities operations, maintenance, repair, and remediation services that will meet the current and future needs of DOL over the term of the BPA. This includes not only the accomplishment of predefined tasks, but also the technical, managerial, and decision-making expertise of a Contractor to manage O&M of the facility, customer requests, and projects in partnership with DOL.

Scope The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services to obtain efficient, effective, mission-focused, high-quality facilities operations, maintenance, repair, and remediation services within the property line of 200 Constitution Ave. NW, Washington, DC 20210, including:

a. All electrical systems, low voltage (<600V), high voltage (5kV class and 15kV class), interior and exterior lighting, and related equipment.

b. Mechanical, plumbing, heating, ventilation, and air conditioning (HVAC) systems, refrigeration, and equipment.

c. Fire protection and life safety systems and equipment.

d. All building controls and control systems.

e. Architectural, decorative, and structural systems, fixtures, and equipment within the site to the property line.

f. On-site service desk with operations from 6:00am to 6:00pm, Monday through Friday, except holidays per paragraph 1.6.4.

g. Recordkeeping and work order management using the government furnished computerized maintenance management system (CMMS) ServiceNow, and related administrative functions.

h. Door hardware, lock, and keying services, access and perimeter control systems, except those systems (or portions thereof) explicitly identified as owned or operated by a tenant agency. Maintaining and enforcing master key systems, including pinning diagrams. Scope includes all locks in the building including all building exterior, hallway, and interior doors, cabinetry, desks, systems furniture, and file cabinets. Includes picking locks, as necessary, when keys are lost or unavailable, and re-keying/re-coring/replacing locksets where keys are lost or unavailable.

i. Dock levelers, garage doors, parking control equipment, rolling doors, conference room partitions, and guard booths.

j. Procurement, installation, maintenance, and replacement of all building and restroom dispensers (toilet paper, hand towel, soap, and hand sanitizer). Excludes purchase or restocking of paper towels, toilet paper, soap, or hand sanitizer that is provided and restocked by the separate custodial contractor.

k. Static and dynamic bollard, wedge and barrier systems, including motorized barriers and gates.

l. All concessions, pantry, kitchenette, cafeteria, coffee bar, and kitchen area equipment. Permanently installed HVAC, refrigeration, and plumbing equipment. Kitchen appliances, grease traps, exhaust hoods and ducts, exhaust hood cleaning systems, general cafeteria equipment, and fire suppression and alarm equipment and systems. All food service equipment connected to utilities whether permanently installed or movable (e.g., steamers, ovens, reach-in refrigerators/freezers, ice makers, coffee makers). Recurring food service equipment water filter replacement per manufacturer’s recommendations. Recurring grease trap cleaning and exhaust hood cleaning per applicable code requirements.

m. Roofing systems.

n. Stormwater Management.

o. Mechanical equipment for all anchor points, fall protection, and window washing systems, (wall glider, tracks, davits, pedestals, and associated equipment)

p. US and DOL flagpoles, lighting and pulley systems.

q. Elevator operation, maintenance, and repair.

r. Mold remediation, restoration, and testing services.

s. Hazardous material, asbestos testing/abatement, and assessment services.

t. Equipment, maintenance, certification, and inspection services. Preventive maintenance, corrective maintenance, repair, and certification of government-owned material handling equipment and personnel lifts.

u. Repair and alteration construction.

v. Condition assessments and system surveys.

w. Preventative, scheduled, and unscheduled maintenance.

x. 24-hour per day / 7 days per week emergency response services.

y. Building Automation System (BAS) monitoring, operation, optimization, maintenance, configuration, update, and related services.

z. Miscellaneous building / maintenance services to assist with the day-to-day facility operations, including but not limited to: cleaning and replacing vents and filters; adjusting climate conditions; door adjustments and lockouts; hanging pictures/banners/plaques; installing wall mounted whiteboards; installing TVs and their mounting brackets; replacing damaged or stained ceiling tiles, making minor modifications to spaces such as installing electrical outlets (not more than 2 outlets or switches per service request); installing electrical whips for systems furniture; replacing damaged or stained carpet tiles.

aa. Installing temporary leak umbrellas in the ceiling and placing the ceiling tiles (or drywall) back in place within 48 hours of the initial umbrella installation. Monitoring and adjusting umbrella as necessary to prevent damage. Emptying and replacing catch buckets.

ab. Regular recurring replacement of water filters on end user equipment, including, but not limited to, coffee makers and other kitchen equipment, water fountains, and drinking water chillers per manufacturer’s instructions.

ac. Modular and stand-alone furniture repairs, including, but not limited to assembling chairs, assembling desks, installing / removing / adjusting keyboard trays and monitor stands, reinstalling drawers, and making repairs to the office furniture as needed to restore back to a functioning state.

ad. Placing the building fire alarm panel in/out of service and providing fire watch as necessary to support Contractor’s work.

ae. Proper disposal of refrigerant containing equipment (refrigerators, freezers, small (<5 ton) HVAC units, etc.).

af. CDC and other facility water testing per General Services Administration (GSA) regulations or other legal requirements.

ag. Emergency power generators, load banks, controls, transfer switches, and electrical equipment. Emergency power fuel storage tanks, pipes, and ancillary systems.

ah. Government furnished items are specifically excluded in this contract, except as specified.

Period of Performance The anticipated period of performance shall be for one (1) Base Period of 12 months and four (4) 12-month option periods. The Period of Performance reads as follows:

The government reserves the right to extend the term of this contract action at the prices set forth in Section B in accordance with the terms and conditions contained in Federal Acquisition Regulation (FAR) 52.217-9 entitled, “Option to Extend the Term of the Contract.”

General Information

1.6.1 Quality Control

The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance Requirements Summary”. After acceptance of the Quality Control Plan, the Contractor shall receive the Contracting Officer’s (CO’s) acceptance in writing of any proposed change to his QC system. The Contractor shall submit the Quality Control Plan (QCP) as a stand-alone attachment not subject to the page restrictions of the Technical Proposal. The revised QCP is to be submitted for review and approval to the CO or designee within 30 calendar days of Contract start date.

The initial Quality Control Plan shall be delivered with the Contractor’s proposal.

1.6.2 Quality Assurance

The government shall evaluate the Contractor’s performance under this contract action in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rates.

As part of the Government’s quality assurance program, the Government may:

a. Review and, if warranted, reject any reports or other submittals required from the Contractor.

b. Review performance and service records, including monthly progress reports, BAS data, CMMS data, and any computerized or hard copy records maintained by the Contractor documenting performance under this Contract, and require correction of any unsatisfactory conditions noted.

c. Determine the adequacy of the Contractor’s QCP and documentation and the overall success of this program. The Government shall order improvements, if it determines the program is insufficient or ineffective.

d. Obtain tenant satisfaction and CMMS survey information and require improvements in service on the basis of such information to the extent such results correlate with deficiencies in Contract requirements.

e. Conduct physical inspections of facility equipment and systems, including programs and files maintained on computers in Contractor onsite offices and work areas, and require correction of deficiencies noted.

f. Perform inspections with Government personnel or independent third-party inspectors.

1.6.3 Government Remedies

The Contracting Officer shall follow FAR 52.212-4, “Contract Terms and Conditions-Commercial Items” or 52.246-4, “Inspection of Services-Fixed Price” for Contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.6.4 Recognized Holidays

The Contractor is not required to perform regular scheduled services on the following U.S. holidays, but will be available and respond in the event of an emergency:

Independence Day

1.6.5 Hours of Operation

The Contractor shall perform during the normal duty hours of 6:00am to 6:00pm, Monday thru Friday, except holidays per paragraph 1.6.4. During administrative closings (e.g., Presidential Executive Order, weather related closure) or similar government directed facility closings, the Contractor will conduct work unless directed otherwise by the CO or the CO’s designated Contracting Officer’s Representative (COR). The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this performance work statement. Telecommuting or “work at home” is not authorized under this contract action unless under emergency situations as determined by the COR.

1.6.6 Place of Performance

The work to be performed under this contract action will be performed at the U.S. Department of Labor’s Frances Perkins Building, 200 Constitution Ave. NW, Washington, DC 20210.

1.6.7 Type of Contract

The government anticipates award of a Blanket Purchase Agreement (BPA) with fixed labor rates. Orders issued under this Blanket Purchase Agreement may be on a firm-fixed price, labor hours, and/or time and materials basis.

The Contractor shall comply with agency personal identity verification procedures that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

The Contractor shall insert these security requirements in all subcontracts when the subcontractor is required to have routine physical access to a Federally controlled facility and/or routine access to a Federally controlled information system.

The CO may delay final payment if the Contractor fails to comply with these requirements.

The Contractor shall ensure that all identification issued under this PWS (whether to a prime or subcontractor employee) is returned to the issuing agency unless otherwise approved in writing by the COR: When no longer needed for contract performance; Upon completion of the Contractor employee's employment; or Upon contract completion or termination.

The Contractor shall notify the Government when Credentials are lost. In that event, the Contractor will be responsible for reimbursing the Government for its cost in issuing a replacement Credential. An incident report may be required prior to the issuance of a replacement Credential.

All Contractor personnel requiring facility or IT system access, may be required to fill out and submit security HSPD-12 forms and fingerprint cards prior to being allowed access. The COR or designee will provide detailed instructions on the HSPD-12 process, the forms to be submitted, and the handling of the forms after the PWS or individual order has been awarded. Unless otherwise indicated at the call order level or granted an extension by the CO, security forms shall be submitted to the COR within seven calendar days of award.

The Government, at its sole discretion, may grant temporary suitability determinations to Regular or Temporary Employees. However, the granting of a temporary suitability determination to any such employee shall not be considered as assurance that a favorable suitability determination will follow.

Only Contractor personnel permanently assigned to the FPB (i.e., 40 hours/week) under this contract will be issued a PIV by DOL. Permanently assigned personnel may receive escort privileges and unescorted access privileges to the FPB at the discretion of the COR, or designee, and with approval from Security Center. No additional Contractor personnel will be issued a DOL PIV, regardless of how often they visit FPB and will not be allowed access to FPB regardless of whether they have a PIV or other government identification from GSA or another federal agency. Any additional Contractor personnel wanting access to FPB to perform a task under this contract shall request approval for access from the COR, or designee, 48 hours prior to the proposed visit.

1.6.8.2 Physical Security

The Contractor shall be responsible for safeguarding all Government property provided for Contractor use in accordance with the Government Property (GP) clause, FAR 52.245-1. Any loss of integrity in the lock and keying system shall be immediately reported to the COR.

1.6.8.3 Key Control

The Contractor shall follow the building’s key control program. Refer to Policy 5900.1A ADM, Physical Access Control Systems (PACS) in GSA-Controlled Space. Keys issued to the Contractor or the Contractor’s personnel, or subcontractors shall be signed for and not transferred to other personnel unless recorded in the key control log. All new locks shall be incorporated into existing grand master key system. The Contractor shall develop procedures covering key control that shall be included in the QC plan. Providing keys for tenants is non-reimbursable. The Contractor shall be financially liable and shall furnish locksmith services and key blanks for installation and removal of locksets and tumblers, and costs associated with re-keying due to the loss of a master key by Contractor or subcontractor. The Contractor shall also be financially responsible for duplication of keys, replacement of locksets, opening doors in the event of lost keys by employees or subcontractors, and replacement of keys and locksets, due to keys not being recovered from terminated employees or subcontractors. The Contractor shall immediately report any occurrences of lost or duplicated keys to the COR.

1.6.8.4 Lost Keys

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the COR, re-key or replace the affected lock or locks. The government, at its option, may replace the affected lock or locks or perform re-keying. When the government performs the replacement of locks or rekeying or locks, the total cost of re-keying or the replacement of the lock shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, the government shall replace all locks and keys for that system and the total cost deducted from the monthly payment due the Contractor.

1.6.8.5 Key Use

The Contractor shall prohibit the use of government issued keys and key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.6.8.6 Lock Combinations

The Contractor shall ensure lock combinations are appropriately safeguarded. As directed by the government, the contractor shall maintain/repair combination locks, reset/change lock combinations, install/remove combination locks, and open combination locks when the combination has been lost.

1.6.9 Special Qualifications

The Contractor is responsible for ensuring all employees possess all licenses and certifications required in the execution of this contract action, including licenses to operate government-furnished material handling equipment, personnel lifts, and any rental equipment required to perform work under this PWS.

1.6.10 Post Award Conference / Periodic Progress Meetings

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The CO, COR, and other government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the CO will apprise the Contractor of how the government views the Contractor's performance and the Contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.11 Contracting Officer’s Representative

A COR will be delegated separately.

1.6.12 Staffing

The Contractor shall adhere to the submitted staffing plan and subcontracting plan that was submitted prior to award as part of the bid proposal. Contractor shall submit staffing / subcontractor plan that provides enough staff at the various levels of expertise to ensure all scheduled and unscheduled services are performed and conditions are maintained to avoid any disruption to the tenant. Only the personnel listed on the Contractor’s staffing plan will be allowed to work under this contract (i.e., if there are ten people listed on the staffing plan with the names A, B, C, D, E, F, G, H, I, and J, then only A, B, C, D, E, F, G, H, I, and J will be allowed to perform work under the contract). Any changes to the proposed staffing levels, qualifications of proposed staff or key personnel, or the areas of expertise or disciplines of the proposed staff, shall be submitted for review and approval from the CO or their designee before any changes can be made. The contractor shall maintain an accurate up-to-date staffing plan and shall provide the document to the government within 24 hours of any change.

1.6.13 Key Personnel

The following personnel are considered Key Personnel by the government: Project Manager, Alternate Project Manager, Onsite Supervisor, Alternate Onsite Supervisor, and Safety Manager. The Contractor shall designate Key Personnel in writing and shall not change Key Personnel without approval of the CO or COR. Qualifications for all Key Personnel are listed below. Submit Key Personnel resumes for COR approval not later than 14 calendar days before contract start.

1.6.13.1 Project Manager

The Contractor shall provide a Project Manager who shall be responsible for the performance of the work under this contract. The Alternate Project Manager shall act for the Contractor when the Project Manager is absent. The Project Manager and Alternate Project Manager shall have full authority to act for the Contractor on all matters relating to this contract action. They shall have the authority to accept notices of deductions, inspection reports, and all other correspondence on behalf of the Contractor. The Project Manager or Alternate Project Manager shall be onsite during normal contract duty hours and available 24/7/365 by phone, email, and text. The Project Manager shall attend meetings with the government as directed by the CO or COR.

The Project Manager shall have five years of experience, within the last ten years, as a Project Manager in facility operations and maintenance, management, and supervision in buildings of the approximate size, complexity, and characteristics of the FPB. New and replacement project managers shall meet these qualification standards. The Project Manager and Alternate Project Manager resumes shall contain a detailed description of their last five years’ applicable employment history, including names and addresses of the companies they worked for and names and contact information for their immediate supervisors.

1.6.13.2 Onsite Supervisor

The Onsite Supervisor shall be responsible for the performance of work and supervision of Contractor personnel. The Onsite Supervisor will have direct authority over all Contractor personnel performing work. The Onsite Supervisor shall be capable of identifying existing and predictable hazards in the surroundings or working conditions which are unsanitary, hazardous, or dangerous to employees, and shall take prompt corrective measures to eliminate the hazards. The Onsite Supervisor, or the Alternate Onsite Supervisor when the Onsite Supervisor is absent, shall be onsite during normal contract duty hours. The Onsite Supervisor shall possess at least five years of experience, within the last ten years, in directing operation and maintenance of equipment in a supervisory capacity for equipment of the approximate size, complexity, and other characteristics of the equipment in the FPB. Both new and replacement Onsite Supervisors shall meet these qualification standards. The Onsite Supervisor and Alternate Onsite Supervisor shall be experienced, certified and licensed in the maintenance of complex facilities and in the operation of utility systems of the type used at the FPB. Supervisory personnel shall be experienced in the administration, scheduling, and coordination of a work force for maintenance of a facility comparable to the FPB. The Onsite Supervisor and Alternate Onsite Supervisor resumes shall contain a detailed description of their last five years’ applicable employment history, including names and addresses of the companies they worked for and names and contact information for their immediate supervisors.

1.6.13.3 Safety Manager

The Contractor shall appoint a Safety Manager which may be a collateral duty. Safety managers shall have responsibility for all aspects of requirement for the Contractor personnel working at FPB, Contractor’s equipment, Contractor’s safety training, safety compliance, Contractor’s safety reports, and other conditions as needed. The Safety Manager’s resume shall contain a detailed description of their last five years’ applicable employment history, including names and addresses of the companies they worked for and names and contact information for their immediate supervisors.

1.6.14 Personnel

Submit resumes for COR approval not later than 14 calendar days before contract start for all positions in this section.

1.6.14.1 Fire Alarm System Technician

Fire alarm systems technicians performing contract work must meet the service personnel qualification requirements in the current edition of National Fire Protection Association (NFPA) 72 and hold at least a National Institute for Certification in Engineering Technologies (NICET) Level 2 (Associate Engineering Technician) in Fire Protection Engineering Technology, Fire Alarm Systems. Additionally, the technician must have experience in the past five (5) years performing fire alarm system testing, repair, maintenance, installation, sprinkler-head replacement, placing the building fire alarm system in by-pass, and related activities for buildings and equipment comparable to the buildings and equipment covered by this PWS.

Technicians modifying the fire alarm control panel of systems must be factory trained and currently certified for the operating system, including software version, of the fire alarm system and must provide documentation of this certification to the COR. The Contractor shall provide documentation to the COR within ten days of award on qualifications identified by this standard.

1.6.14.2 BAS Technician

The Contractor shall ensure all personnel involved in the operation, adjustment, and/or maintenance of all BAS are factory trained and certified by the manufacturer of the system. The Contractor shall provide to the COR documentation of the level of experience, including any certificates of training for all employees who will be involved in this function. Technicians modifying BAS systems shall be factory trained and currently certified for the operating system, including software version, of the BAS and shall provide documentation of the certification to the COR. The Contractor shall provide documentation to the COR within ten days of award on qualifications identified in this standard.

1.6.14.3 Journeyman Electrician

The Contractor shall ensure all Journeyman Electricians possess a journeyman card and have a minimum of five years of experience in the trade. They must be able to independently determine appropriate work methods per applicable codes and craft techniques necessary to accomplish work assignments and be capable of performing a variety of electrical services. The nature of the work assignments will cover a broad range of preventive maintenance, repairs, replacements, and installations or electrical equipment <600 volts and up to 600 amps. The Contractor shall provide documentation to the COR within ten days of award on qualifications identified in this standard.

1.6.14.4 Journeyman HVAC Technician

The Contractor shall have all Journeyman HVAC Technicians possess a journeyman card with universal certifications and have a minimum of five years of experience working in the trade. All HVAC personnel shall perform a wide variety of routine preventive maintenance and mechanical repairs on heating, cooling, refrigeration, plumbing (including removing/installing insulation) and related equipment in the facility. These individuals must have knowledge of the Principles and Theories of Air Conditioning and Refrigeration Systems and large mechanical infrastructures to include plumbing, pipefitting, heating and cooling systems, knowledge/use of the accepted practices, processes, materials, and tools of the facility. The Contractor shall provide documentation to the COR within ten days of award on qualifications identified in this standard.

1.6.14.5 Cafeteria Equipment Technician

The Contractor shall have all cafeteria technician possess a journeyman card and have a minimum of five years of experience in the trade. A cafeteria equipment technician must be able to install, maintain, and repair commercial kitchen equipment, including gas, electric, and refrigeration systems. Key responsibilities include diagnosing and fixing equipment malfunctions, performing preventative maintenance, and ensuring systems like ovens, fryers, and dishwashers run efficiently. This role typically requires a high school diploma, professional training at a recognized school, mechanical aptitude, and basic knowledge of electrical, plumbing, or HVAC systems.

1.6.14.6 Journeyman Plumber

The Contractor shall have all Journeyman Plumbers possess a journeyman card for the plumbing trade and have a minimum of five years of experience working in the trade. The individual shall be able to independently determine the appropriate work methods and craft techniques necessary to accomplish work assignments and shall be capable of performing a variety of plumbing and pipefitting services, to include replacing cast iron, black iron, steel, copper, and plastic pipe up to eight inches in diameter, including various mechanical / brazed / welded / glued fittings, valves, gauges, and related plumbing component. Personnel shall be able to remove and replace pipe insulation, as necessary to accomplish plumbing tasks. The Contractor shall provide documentation to the COR within ten days of award on qualifications identified in this standard.

1.6.14.7 Journeyman Elevator Mechanic

The Contractor shall have all elevator mechanics be of a journeyman status with a minimum of five years of experience working in the trade. They shall be recognized by the industry and licensed by the District of Columbia, as required to perform the work of this PWS. The Contractor shall provide documentation to the COR within ten days of award on qualifications identified in this standard.

1.6.14.8 General Maintenance Mechanic

General Maintenance Mechanics must have at least three years’ experience in the last five years in operation and maintenance of equipment of approximate size, complexity, and other characteristics of the equipment in the FPB. General Maintenance Mechanics will perform major and minor facilities repairs and maintenance for all equipment and systems assigned. They must be familiar with a variety of trades, to include but not limited to plumbing, locksmithing, electrical, carpentry, masonry, painting, HVAC, and flooring. No licensing is required for General Maintenance Mechanics.

1.6.14.9 Operations / Administrative Specialist

The Contractor shall have an Operations / Administrative Specialist with a minimum of three years of experience working in that field. The Operations / Administrative Specialist is responsible for providing technical and administrative support for the day-to-day operations of the work under this PWS. They shall be responsible for troubleshooting and resolving technical issues, ensuring the smooth operation of systems and processes, and providing administrative support. The Operations / Administrative Specialist shall serve as the primary ServiceNow operator for creating work orders, issuing work orders, closing work orders, managing the work order process, and providing work order reports for Contractor use. The Contractor shall, at the request of the COR, provide recurring work order status reports in the format specified by the Government.

1.6.14.10 Journeyman High Voltage (HV) Electrician

The Contractor shall have a Journeyman High Voltage Electrician with a minimum of five years working in the field to install, maintain, and repair high-voltage electrical systems (above 600V up to 15kV class), including, but not limited to, transformers, switches, relays, cabling, grounding, circuit breakers, switchgear, and control equipment, focusing on safety, troubleshooting complex faults in energized systems, reading blueprints, closing and opening both energized and unenergized breakers, and ensuring compliance with electrical codes, often working indoors in all conditions with heavy equipment and specialized safety gear. Individual(s) must be able to diagnose problems, replace components (breakers, motors, wiring), perform preventative maintenance, and work from heights or underground, requiring significant physical stamina and critical thinking.

1.6.14.11 Locksmith

The Contractor shall have a Locksmith with three years of experience in the field who installs, maintains, repairs, and replaces various locking mechanisms and security hardware. The Locksmith shall have experience in key duplication, rekeying, re-coring locks, troubleshooting electronic and manual access systems, and opening doors in the event of lost keys or combinations.

Contractor shall ensure that all staff using ServiceNow CMMS complete the six-hour Government-provided new user training, at a minimum, covering:

1. Basic Navigation Work Order Tracking Asset Management Preventive Maintenance Reports Contractor shall identify and designate staff responsible for performing specific administrative tasks within CMMS. In addition to CMMS New User Training, designated staff shall complete CMMS Contract Administration Training for Contractors, which takes approximately three hours and covers the following at a minimum:

1. Account Management

1. People Records

1. Labor Records

1. Location Records

1. Preventive Maintenance Work Orders

1. Conduct Quality Control Inspections

1. Generate Monthly Progress Reports Training will be provided online. Contractor shall work with COR to accomplish training during the Phase-In period. Training shall be completed at no additional cost to the Government. Contractor shall submit written certification to the COR within five business days of completing training. Contractor may request a waiver for staff that have previously completed CMMS training and can demonstrate knowledge and proficiency using the ServiceNow system.

All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. Contractor shall ensure that all documents or reports produced by the Contractor are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All Contractors shall utilize a DOL-standard signature block on all emails sent under this contract, including the requirement to have “(Contractor)” after their name in their signature block.

The Contractor shall require all employees wear distinctive uniform clothing for ready identification, and ensure all employees are in uniform no later than the contract start date. This requirement applies to new and replacement employees. The uniform shall have the Contractor's company name and the employee’s name affixed thereon in a permanent or semi-permanent manner such as a badge or monogram. The Contractor employees shall be in uniform while on site and always present a clean and professional appearance. Contract employees shall always wear their government-provided identification (e.g., PIV) visible above the waist while on site.

1.6.18 Organizational Conflict of Interest

Contractor and subcontractor personnel performing work under this contract action may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI), as defined in FAR Subpart 9.5. The Contractor shall notify the CO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the CO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.19 Removing Employees for Misconduct or Security Reasons

The Government, may at its sole discretion, direct the Contractor to remove any Contractor employee from DOL facilities for misconduct, suitability, or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under this PWS.

1.6.20 Scheduling Services with Other Contractors

The Government may undertake or award other contracts for additional work within the FPB. When work in the FPB is done through another contractor (“third-party contractor”), the O&M Contractor will only be required to provide administrative support which includes attending project meetings, reviewing the third-party contractor’s SOW for situational awareness only, and ensuring the new work does not pose any risk to the FPB. The O&M Contractor shall not commit or permit any act that will interfere with the performance of work by a third-party contractor or by Government employees.

All work performed by third-party contractors will be warranted by the third-party contractor. During the time that the third-party contractor warranty is in effect, the O&M Contractor will not be expected to perform any repair work that would void the third-party contractor’s warranty.

To minimize any decreases in productivity, and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board during the 30-day Phase-In and Phase-Out periods. During the Phase-In period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract action start date. The purpose of this phase is to permit a transition that is seamless to the tenants and to assess the condition of the building and incomplete maintenance work at the time of Contractor transition.

During this period, the incoming Contractor shall:

1. Create and submit to the COR or designee an updated Building Operating Plan (BOP) utilizing the Government-provided template at Technical Exhibit 5.

1. Inspect the condition of all equipment and systems for which the Contractor shall assume responsibility and generate an equipment condition report.

1. Revalidate and provide corrections to CMMS locations and equipment inventory. Provide certification to the COR or designee that the equipment inventory is complete and accurate in the CMMS.

1. Obtain the work order history from ServiceNow. Provide a consolidated list of work orders that are deferred or open and submit an action plan on completing these items.

1. Review the preventive maintenance schedule in CMMS. Cross-check preventive maintenance schedules and guides used by the outgoing contractor versus the 2025 PM Guide Cards at Technical Exhibit 4. Develop or edit, as required, the preventive maintenance schedules and guides in the CMMS. The new schedules and guides shall be based off of the last time preventive maintenance was performed and in accordance with the requirements of this Contract.

1. Review the current schedule of maintenance and revalidate in line with accepted proposed maintenance schedules.

1. Complete the Government-furnished CMMS training.

1. Submit an Initial Deficiency Report, including an itemized estimate for correcting each deficiency to the COR or designee.

1.6.21.4 Phase-In Period Reports

Within the 10 business days of the Phase-In period commencement, the Contractor shall submit a work and staffing schedule to the COR or designee for the Phase-In period. This schedule shall describe on a weekly basis the work to be accomplished and the staff to be onboard. At the end of each week during the Phase-In period, the Contractor shall submit a report describing the work that was actually completed.

1.6.21.5 Phase-In Inventory and Clean up

As part of the Contractor’s proposal, the Contractor shall provide a firm fixed price cost (CLIN XXXX) to inventory and clean up the following spaces: N0062, N0066 (including the mechanical room, adjacent storage rooms, foyer, and old “engineering” spaces), C0065, C0052, C0050A, C0050, C0048, Sign Shop, C0041, S0018, S0019, AHU 45 mechanical room, Three fitness center HVAC rooms, S0013, S0015 (Vault 3), S0010, S0014 (AHU 55 mechanical room), South Garage storage room, Main Mechanical Room, six storage rooms in the East Garage, Vault 4 and connected fan and plenum rooms, Metro lobby storage room, N2612/N3110 (NW mechanical room), N2709/N3711 (NE mechanical room), Six elevator machine rooms located on the roof, Two mechanical rooms located on the roof, S6220 (6th floor mechanical room), and approximately 120 electrical riser closets throughout the building, At the end of this clean up, spaces shall be clean, organized, and broom swept. Spaces shall be maintained in this clean and “broom swept” condition throughout the length of the contract. Contractor shall secure all mechanical spaces, replacing locks as necessary to ensure they are all on the “mechanical room” key and maintain mechanical spaces secured throughout the length of the contract.

Contractor shall identify and remove all parts, material, equipment, furniture, debris, trash, miscellany, and other items from these spaces. Contractor shall coordinate with COR or designee for disposal instructions. Contractors shall dispose of items directed to be disposed of by COR, or designee, under this CLIN at no additional cost to government. Contractor shall not dispose of any items in existing FPB receptacles or dumpsters. Contractor is completely responsible under this CLIN for separately contracting for disposal, including costs for disposal of any hazardous materials or hazardous waste. Contractor shall inventory, clean (as necessary), and properly store in an organized accessible manner in storage rooms in the north end of N0066 mechanical room, N0062, or C0041 all items directed to be retained by COR or designee, Contractor shall maintain the inventory and maintain the stored items in an organized accessible manner through the length of the contract. Contractor shall not store any parts, material, or equipment in any other space in FPB without approval of COR or designee.

1.6.21.6 Phase-Out Period

When the Contract ends, the Contractor shall comply with FAR Clause 52.237-3 Continuity of Services. During this Phase-Out period, the Contractor shall also:

1. Assist the COR or designee and incoming contractor for a seamless transition in operations and maintenance with no adverse effect on the building tenants.

Provide DOL and the incoming contractor with access to all records and official documentation (both hard copies and electronic as applicable) required by this contract.

Provide training to the incoming contractor on methods of accessing and programming the BAS and other control systems.

Show the incoming contractor where all archived programs and systems literature is maintained. On the last performance day of the contract, the Contractor shall turn over to the COR or designee all keys and identification badges or cards.

Coordinate and complete disposal, cleanup, and transfer of all materials according to applicable laws.

Provide all data records (e.g., database files, spreadsheets) relating to building systems, assets, work orders, permits, work activities, and other related matters to the COR or designee.

Provide CMMS transition services to assist transitioning between incumbent and incoming contractors.

Part 2 Definitions & Acronyms Additional Services. Services that the Contractor will provide at an additional cost to the Government, to include all labor, supervision, supplies and materials specifically identified as being outside the provisions of the basic services and included in the Contractor’s overall pricing. These services may be provided during or after normal working hours. The CO will issue a separate order before work may proceed.

Approval. “Approval” means the Government has reviewed submittals, deliverables, and administrative documents (e.g., insurance certificates, installation schedules, planned utility interruptions) and has determined the documents conform to BPA requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal and District of Columbia (DC) laws and regulations.

Architectural and Structural. All building structure, envelope, building improvements and finishes, and site improvements (e.g., paving, walkways, asphalt) to the property line.

Authorized User. A person or entity that handles DOL’s Controlled Unclassified Information (CUI), has completed the required advanced CUI training, and has authorization from DOL management to designate or handle CUI.

Basic Services. The recurring requirements for which the Contractor is paid as a base price (i.e., the requirements established by the PWS and related general and administrative requirements) that do not contain provisions for separate reimbursement.

Building. A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy. Used interchangeably with “facility” and “site.”

Building Automation System (BAS). The system controlling and monitoring building HVAC and possibly other systems to include all device, field, and global controllers; instrumentation; networking infrastructure; computers and peripherals; software; programming; database files; and licenses.

Building Information Modeling (BIM). An intelligent 3D model-based process that gives architecture, engineering, and construction (AEC) professionals the insight and tools to more efficiently plan, design, construct, and manage buildings and infrastructure.

Building Operating Plan (BOP). A mandatory plan that the Contractor prepares for Government approval during the Phase-In period. It describes the Contractor’s program for operating and maintaining the building, to include both normal circumstances and contingencies. The submitted plan shall be maintained in a format consistent with the Government provided template.

Computerized Maintenance Management System (CMMS). The database and application software package that automates O&M and record keeping requirements, centralizes asset management functions of building operations, and tracks work orders. The CMMS for this BPA is ServiceNow.

Consumable Parts. Parts or components that customarily require regular replacement rather than repair in a maintenance program and shall be disposed of properly. Examples include oil, grease, belts, filters, ballasts, lamps, etc. This is inclusive of any consumables (including fuel) used during day-to-day operation of a generator (e.g., exercising the generator, testing).