Form_5_Reference_Questionnaire.pdf

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Attached to
Generator Maintenance and Repair Services - Portable and Stationary Generators
Solicitation number
26-8618
Issued by
Collier County, Florida

About this file

This is a Reference Questionnaire form used by Collier County Board of County Commissioners Procurement Services Division to evaluate firms and key personnel bidding on the Generator Maintenance and Repair Services contract (ITB 26-8618). The form requires bidders to submit one completed questionnaire for each required reference, with the questionnaire to be returned with the bid or proposal submittal by the March 24, 2026, 3:00 PM EST deadline. The questionnaire requests that client references rate the bidding company on ten criteria using a scale of 1 to 10, including ability to manage project costs and schedule, quality of work, quality of consultative advice, professionalism and personnel management, project administration, communication and documentation, risk management, compliance with contract documents and regulations, and overall customer satisfaction. Evaluators must provide project details including project description, completion date, project budget, and project duration. Blank responses on the questionnaire will be scored as zero.

The Reference Questionnaire serves as a mandatory evaluation component in Collier County's competitive selection process for generator maintenance and repair services. Responses are used to assess past performance of firms seeking to contract with the county for preventive maintenance, emergency repair, load bank testing, and fuel polishing services for generators ranging from 7 kilowatts to 2,000 kilowatts. The form provides no exemptions or set-asides and applies equally to all bidders competing for Group 1 (Portable Generators) and Group 2 (Stationary Generators) awards. Bidders must ensure all references complete the questionnaire with full documentation; incomplete submissions may impact the bid evaluation and selection process.

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Text version

Version 2 9.2.25

Procurement Services Division

Form 5 Reference Questionnaire

(USE ONE FORM FOR EACH REQUIRED REFERENCE – FORM MUST BE FULLY COMPLETED AND RETURNED

WITH BID/PROPOSAL SUBMITTAL)

Solicitation:

Reference Questionnaire for:

(Name of Company Requesting Reference Information)

(Name of Individuals Requesting Reference Information)

Name:

(Evaluator completing reference questionnaire)

Company:

(Evaluator’s Company completing reference)

Email: FAX: Telephone:

Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdiual again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored “0.”

Project Description: ___________________________ Completion Date: _____________________________

Project Budget: _______________________________ Project Number of Days: _______________________

Item Criteria Score (must be completed) 1 Ability to manage the project costs (minimize change orders to scope).

2 Ability to maintain project schedule (complete on-time or early).

3 Quality of work.

4 Quality of consultative advice provided on the project.

5 Professionalism and ability to manage personnel.

6 Project administration (completed documents, final invoice, final product turnover;

invoices; manuals or going forward documentation, etc.)

7 Ability to verbally communicate and document information clearly and succinctly.

8 Abiltity to manage risks and unexpected project circumstances.

9 Ability to follow contract documents, policies, procedures, rules, regulations, etc.

10 Overall comfort level with hiring the company in the future (customer satisfaction).

TOTAL SCORE OF ALL ITEMS

Text25:
Text26:
Name of Company Requesting Reference Information:
Text27:
Text28:
Text29:
Text30:
Text31:
Project Description:
Completion Date:
Project Budget:
Project Number of Days:
Score must be completedAbility to manage the project costs minimize change orders to scope:
Score must be completedAbility to maintain project schedule complete ontime or early:
Score must be completedQuality of work:
Score must be completedQuality of consultative advice provided on the project:
Score must be completedProfessionalism and ability to manage personnel:
Score must be completedProject administration completed documents final invoice final product turnover invoices manuals or going forward documentation etc:
Score must be completedAbility to verbally communicate and document information clearly and succinctly:
Score must be completedAbiltity to manage risks and unexpected project circumstances:
Score must be completedAbility to follow contract documents policies procedures rules regulations etc:
Score must be completedOverall comfort level with hiring the company in the future customer satisfaction:
Score must be completedTOTAL SCORE OF ALL ITEMS:

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