Form_5_Reference_Questionnaire.pdf
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- Solicitation number
- 25-8419
- Issued by
- Collier County, Florida
About this file
This is a Reference Questionnaire form developed by Collier County's Procurement Services Division in Florida for evaluating firms and their key personnel in response to solicitation opportunities. The form is designed to collect performance feedback from previous clients of firms bidding on county contracts, specifically for the Tourism International Representation – UK and Ireland Markets solicitation (No. 25-8419). Proposers must submit one completed reference questionnaire for each required reference along with their bid or proposal by the November 28, 2025 deadline at 3:00 PM EST. The three-year contract, with two optional one-year renewal periods, will engage a full-time representation firm to promote the Naples, Marco Island, and Everglades destination in the UK and Ireland markets through marketing plan development, public relations coordination, social media management, trade and media database maintenance, familiarization trips, and tourism promotion activities.
The questionnaire evaluates vendor performance across ten criteria on a scale of 1 to 10, including cost management, schedule adherence, work quality, consultative advice, personnel management, project administration, communication clarity, risk management, contract compliance, and overall customer satisfaction. References must provide project details including description, completion date, budget, and duration. Scoring is mandatory for all items, with blank responses recorded as zero. The evaluation committee will use reference information as part of the 100-point proposal scoring system that also considers cover letter quality, business enterprise certification, business plan, cost of services, firm experience, team expertise, and local vendor preference. Historical departmental spending is approximately $200,000 annually, though this may not reflect future expenditure levels. The county anticipates paying a flat annual fee plus reimbursable expenses for travel, registration, miscellaneous costs, and events.
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Text version
Version 2 9.2.25
Procurement Services Division
Form 5 Reference Questionnaire
(USE ONE FORM FOR EACH REQUIRED REFERENCE – FORM MUST BE FULLY COMPLETED AND RETURNED
WITH BID/PROPOSAL SUBMITTAL)
Solicitation:
Reference Questionnaire for:
(Name of Company Requesting Reference Information)
(Name of Individuals Requesting Reference Information)
Name:
(Evaluator completing reference questionnaire)
Company:
(Evaluator’s Company completing reference)
Email: FAX: Telephone:
Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdiual again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored “0.”
Project Description: ___________________________ Completion Date: _____________________________
Project Budget: _______________________________ Project Number of Days: _______________________
Item Criteria Score (must be completed) 1 Ability to manage the project costs (minimize change orders to scope).
2 Ability to maintain project schedule (complete on-time or early).
3 Quality of work.
4 Quality of consultative advice provided on the project.
5 Professionalism and ability to manage personnel.
6 Project administration (completed documents, final invoice, final product turnover;
invoices; manuals or going forward documentation, etc.)
7 Ability to verbally communicate and document information clearly and succinctly.
8 Abiltity to manage risks and unexpected project circumstances.
9 Ability to follow contract documents, policies, procedures, rules, regulations, etc.
10 Overall comfort level with hiring the company in the future (customer satisfaction).
TOTAL SCORE OF ALL ITEMS
| Text25: |
| Text26: |
| Name of Company Requesting Reference Information: |
| Text27: |
| Text28: |
| Text29: |
| Text30: |
| Text31: |
| Project Description: |
| Completion Date: |
| Project Budget: |
| Project Number of Days: |
| Score must be completedAbility to manage the project costs minimize change orders to scope: |
| Score must be completedAbility to maintain project schedule complete ontime or early: |
| Score must be completedQuality of work: |
| Score must be completedQuality of consultative advice provided on the project: |
| Score must be completedProfessionalism and ability to manage personnel: |
| Score must be completedProject administration completed documents final invoice final product turnover invoices manuals or going forward documentation etc: |
| Score must be completedAbility to verbally communicate and document information clearly and succinctly: |
| Score must be completedAbiltity to manage risks and unexpected project circumstances: |
| Score must be completedAbility to follow contract documents policies procedures rules regulations etc: |
| Score must be completedOverall comfort level with hiring the company in the future customer satisfaction: |
| Score must be completedTOTAL SCORE OF ALL ITEMS: |
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