Form_5_Reference_Questionnaire.pdf

PDF 259 KB Posted

Attached to
Tourism International Representation - UK and Ireland Markets
Solicitation number
25-8419
Issued by
Collier County, Florida

About this file

The document is a Reference Questionnaire (Form 5) from the Collier County Procurement Services Division, designed to collect reference information for evaluating a company's past performance on projects. The form provides a standardized 10-item scoring mechanism where references can rate a company's performance across various project management criteria, including cost management, schedule adherence, work quality, professional communication, risk management, and overall customer satisfaction. Each criterion is scored on a scale from 1 to 10, with 10 representing high satisfaction and 1 representing very poor performance.

The questionnaire is intended to assist Collier County in selecting firms and key personnel for future projects by obtaining detailed feedback from previous clients. The scoring covers critical project management aspects such as ability to minimize change orders, complete projects on time, provide quality work and consultative advice, manage personnel professionally, handle project administration effectively, communicate clearly, manage risks, follow contractual requirements, and generate overall customer satisfaction. The form requires completion of project description, completion date, project budget, and number of project days, providing a comprehensive view of the company's past performance.

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Text version

Version 2 9.2.25

Procurement Services Division

Form 5 Reference Questionnaire

(USE ONE FORM FOR EACH REQUIRED REFERENCE – FORM MUST BE FULLY COMPLETED AND RETURNED

WITH BID/PROPOSAL SUBMITTAL)

Solicitation:

Reference Questionnaire for:

(Name of Company Requesting Reference Information)

(Name of Individuals Requesting Reference Information)

Name:

(Evaluator completing reference questionnaire)

Company:

(Evaluator’s Company completing reference)

Email: FAX: Telephone:

Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdiual again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored “0.”

Project Description: ___________________________ Completion Date: _____________________________

Project Budget: _______________________________ Project Number of Days: _______________________

Item Criteria Score (must be completed) 1 Ability to manage the project costs (minimize change orders to scope).

2 Ability to maintain project schedule (complete on-time or early).

3 Quality of work.

4 Quality of consultative advice provided on the project.

5 Professionalism and ability to manage personnel.

6 Project administration (completed documents, final invoice, final product turnover;

invoices; manuals or going forward documentation, etc.)

7 Ability to verbally communicate and document information clearly and succinctly.

8 Abiltity to manage risks and unexpected project circumstances.

9 Ability to follow contract documents, policies, procedures, rules, regulations, etc.

10 Overall comfort level with hiring the company in the future (customer satisfaction).

TOTAL SCORE OF ALL ITEMS

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Name of Company Requesting Reference Information:
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Project Description:
Completion Date:
Project Budget:
Project Number of Days:
Score must be completedAbility to manage the project costs minimize change orders to scope:
Score must be completedAbility to maintain project schedule complete ontime or early:
Score must be completedQuality of work:
Score must be completedQuality of consultative advice provided on the project:
Score must be completedProfessionalism and ability to manage personnel:
Score must be completedProject administration completed documents final invoice final product turnover invoices manuals or going forward documentation etc:
Score must be completedAbility to verbally communicate and document information clearly and succinctly:
Score must be completedAbiltity to manage risks and unexpected project circumstances:
Score must be completedAbility to follow contract documents policies procedures rules regulations etc:
Score must be completedOverall comfort level with hiring the company in the future customer satisfaction:
Score must be completedTOTAL SCORE OF ALL ITEMS:

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