FLLI SPEC - Classroom and Breakout Rooms.pdf

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FAA Leadership and Learning Institute (FLLI)
Solicitation number
6973GH-21-R-00093
Issued by

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This document outlines requirements for classroom and breakout room facilities and services to support training at the Federal Aviation Administration Leadership and Learning Institute. The solicitation seeks proposals for turnkey facilities management services including maintenance of buildings, grounds, and interior spaces; furniture, fixtures and equipment; audiovisual systems; and classroom configurations. Proposers must demonstrate experience providing facilities that meet accessibility standards and support groups up to 300 people. The pre-solicitation notice references attachments detailing technical requirements for HVAC, acoustics, decor, aesthetics, technology, telecommunications and storage. The opportunity is reserved exclusively for Service-Disabled Veteran-Owned Small Businesses. The Federal Aviation Administration intends to make one award.

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CLASSROOMS AND BREAKOUT ROOMS

Maintenance: The Contractor must conduct preventative and routine maintenance. The manufacture’s recommendation or industry accepted standards whichever is more stringent. Every effort must be made to minimize down-time of equipment, utilities and service which impact the operation.

The Contractor will be responsible for making repairs to facility equipment. A high priority will be given to equipment which impacts life safety, health and welfare, sanitation, and facility use and access. The Contractor must provide continuous staffing for high priority repairs until the repair is complete. The Contractor shall make every effort to minimize the down-time of equipment, utilities and services which impact the operation of the classrooms (i.e., overnight shipment of parts and supplies, local purchase of parts and supplies, selection of parts and supplies which will minimize the down time, using third party contractors, shift work, or temporary rental of equipment to maintain the level of service).

The Contractor must maintain all floor coverings in accordance with the manufacturer’s recommendations. The floor surface shall have a uniform appearance (including grout lines) and shall be slip resistant. The Contractor shall apply wax, sealant, etc., to areas as necessary. The Contractor will repair or replace worn or damaged floor coverings and grout lines.

The Contractor shall maintain the rugs and carpets. There shall not be any visible tracks, dirt, soil substances, spillages, or evidence of removed stains. There shall be no evidence of carpet fuzzing. For the purpose of this contract whenever the term carpet or carpeting is used, it is intended to include wall to wall carpeting as well as room size rugs and area rugs. Floors will be carpeted, with a commercial grade of carpet, except for the high traffic areas, equipment rooms and restrooms.

At no additional cost to the FAA, the Contractor shall replace carpeting throughout the facility at any time during the lease when:

(1) Backing or underlayment is exposed

(2) Carpet begins to fray, separate or has permanent stains

(3) There are noticeable variations in surface color or texture

(4) Unsafe conditions

Replacement includes moving and return of furniture and/or contents.

The Contractor will provide serviceable floor mats at all building entrances. Floor mats will designed to collect moisture, dirt, etc. at all building entrances.

The Contractor will provide and maintain the life safety systems in accordance with Federal, State and local standards, the most stringent standard will be met. The maintenance records will be made available to the Government upon request.

The Contractor shall provide and maintain an intercom communication system throughout all of the buildings to provide emergency notifications and ad hoc announcements. The intercom system will be tested annually to ensure all occupants can hear and respond to the broadcast message.

The Contractor shall exterminate and control pests within the premises on a regular basis.

In addition to routine extermination, the Contractor shall ensure the following:

Treat interior and exterior of building.

Remove wildlife, insects, pest from buildings and rooms.

Use industry best practices to prevent wildlife from approaching building and premises.

Respond to pest control incidents by immediately responding and treating as necessary.

Storage, mixing and application of pesticides (or pesticide equipment) shall be in accordance with the pesticide label. All pesticide containers and equipment will be clearly marked “Danger – Contaminated with Pesticides” or as required by applicable ordinances.

The Contractor shall be responsible for providing equipment (i.e., scare devices, spikes, etc.) and repellant to control animal excrement.

The Contractor shall maintain restroom fixtures and ensure the dispensers are functioning properly. Ensure cold and hot water are available to lavatories, dispensers allow easy, unrestricted dispensing. Maintain GFCI outlets and breaker in restrooms.

Maintain counters, stall partitions, floors, tile, grout and caulking (sealants) in excellent condition.

The Contractor shall maintain drinking fountains and ensure the water dispensed is chilled to between 48 and 52 degrees Fahrenheit.

The Contractor will be responsible for all labor, materials and cost associated with maintaining all building exteriors. The surface shall be uniform in appearance, color and sheen. The finish shall be free of foreign material, lumps, skins, runs, sags, holidays, misses, strike-through or insufficient coverage. The surface shall be free of drips, spatters, spills or overspray. Compliance to meeting the criteria of a "properly painted surface" shall be determined when viewed without magnification at a distance of five feet (5’) or more under normal lighting conditions and from a normal viewing position.

The Contractor will be responsible for all labor, materials and cost associated will maintaining all interior wall finishes. All walls and wall covering is to be maintained in “like new” condition for the life of the contract. Walls and wall covering must be replaced or repaired at the contractor’s expense, including moving furnishings, anytime during the occupancy. The surface shall be uniform in appearance, color and sheen. The finish shall be free of foreign material, lumps, skins, runs, sags, holidays, misses, strike-through or insufficient coverage. The surface shall be free of drips, spatters, spills or overspray.

Compliance to meeting the criteria of a "properly painted surface" shall be determined when viewed without magnification at a distance of two feet or more under normal lighting conditions and from a normal viewing position. This includes public areas and common areas.

The Contractor is responsible for repainting wall areas that have become soiled or damaged with a matching paint color at all times. All painting shall be accomplished at the Contractor's expense and includes the moving and return of furniture and/or contents. Painting will be done after hours or upon coordination with COR.

Ceilings shall be uniform in color and appearance throughout the space, with no obvious damage to tiles or grid.

Tile in restrooms must be replaced or repaired if it is loose, chipped, broken, cracked or permanently discolored. If the replacement or repair does not match the surrounding tile, an area must be replaced to ensure a consistent appearance. All repair and replacement work is to be done after working hours or upon coordination with COR.

The Contractor shall provide and maintain the trash and smoking receptacles and the recycling containers throughout the building(s) and building exterior. A trash receptacle will be provided at each entrance. A smoking receptacle will be provided at each designated smoking area and a cigarette extinguishing receptacle will be provided at the other entrances. Designated smoking areas will be at least 25 feet from the doorways, courtyards and air intakes with signage identifying the designation.

All window coverings shall be in serviced condition and free of dust, debris, stains and discoloration. Washing (interior and exterior) - The Contractor shall maintain the windows and glass doors. The glass shall be clean and free of dust, smudges, soil substances, stains, discoloration, rust, mold, encrustation, excess moisture or spots. There shall be no water spots or streaks on glass or adjacent fixtures or furniture when the job is completed.

Janitorial: Rugs and carpet shall be maintained clean and free of smudges, stains and odors.

There shall not be any visible dirt, soil substances, spillages, or removable stains. For the purpose of this contract whenever the term carpet or carpeting is used, it is intended to include wall to wall carpeting as well as room size rugs and area rugs.

All non-carpeted surfaces shall be maintained according to best trade practices. Floors shall be clean, free of trash, debris, dirt, marks, or foreign matter. The floor surface shall have a uniform appearance without unsightly buildup.

Spot cleaning of carpeting or other flooring shall be accomplished by cleaning only the immediate affected area to remove any evidence of the dirt, soil, debris, liquid, stains, or other foreign material which necessitated the cleaning. Spot cleaning will take place as soon as possible without disrupting operations.

Furniture and equipment in office, classroom and common areas shall be dusted and treated with appropriate cleaning or polishing supplies. There are to be no dirt, scuff marks, foreign matter, or dust streaks, spots, or smudges on surfaces caused by dusting tools.

Restrooms (includes lounge areas, locker areas, shower stalls, water fountains and utility sinks) having matching plumbing fixtures that shall be clean, disinfected, and bright with no obvious dust, stains, streaks, soil substances, rust, mold, or encrustation. All floor, wall grout and caulking will be maintained free of any dirt, grime, or finish buildup. Supply dispensers including toilet seat covers, toilet tissue, towels, soap, etc., shall be continuously maintained and refilled throughout the day as necessary to meet the needs of the occupants. Back-up toilet paper rolls will be available in all restrooms. Restrooms shall be policed at a frequency that will prevent trash from accumulating. Commode seats and sinks shall be wiped during policing to maintain a clean appearance. Waste receptacles and sanitary napkin containers shall be emptied and disinfected with new bags inserted at least once daily. There shall be no sign of obvious dust, soil substances, dirt, or foreign matter on the walls, mirrors, stalls, and metal surfaces. These areas shall present a clean and sanitized appearance and shall be maintained odor free. The Contractor shall comply with Occupational Safety and Health Administration (OSHA) 29 CFR.

Drinking fountains will be cleaned to be free of water marks and any other debris or encrustations. Drinking fountains shall be maintained at a high level of sanitation.

Classrooms - Clean chalkboards and whiteboards, do not erase classroom, material posted on boards. Replace facial tissue, as needed.

Elevator (Passenger & Freight) - All vertical and horizontal surfaces shall be clean and free of obvious dirt, dust, smudges, soil substances or other foreign matter. Metal wood and glass surfaces shall be free of obvious smears, smudges, or soil substances. Carpeted surfaces, flooring and elevator door tracks shall be clean and maintained free of stains, soil or foreign substances.

Entrances and lobbies are high visibility areas and special attention should be given to these areas. The janitorial services provided must be of the highest quality and policed at a frequency to maintain a clean appearance at all times. Floors shall be free of trash, debris, dirt, marks, or foreign matter. Floors shall have a uniform appearance without unsightly buildup and shall be made slip resistant. Walls and baseboards shall be free of water splashes and markings. Metal and wood surfaces shall be polished. Glass surfaces shall be clean and free of dirt, grime, dust, streaks, water marks, and spots, and shall not be cloudy. Grout and caulked surfaces will be clean and consistent in color throughout surface areas.

Entrances, Sidewalks and Driveways - The Contractor shall maintain all entrance and exit areas (including fire exits). The areas shall be visibly clean and free of all trash, debris, mold, mildew, paper, and other discarded materials. There shall be no evidence of gum and other foreign substances and spillages. Entrance doors shall be clean of smudges, marks, and spots.

Clean door mats. The Contractor will be responsible for additional debris caused by an Act of God.

Room Cleaning - Room furnishings and walls shall be free of obvious dirt, dust, cobwebs, and stains. Floor surfaces shall be maintained clean and free of dirt, soil substances, and debris. All surfaces shall present a uniform luster, free of spots, scuffmarks, and spillages. In dusting of horizontal spaces, working papers shall not be disturbed. However, desk type items shall be lifted and dust removed from the surrounding area.

Marble, Wainscoting, Metal, Brass and Wood Surfaces - All surfaces shall be cleaned/polished and maintained to ensure they are free of smears, stains, smudges, streaks, water spots or other soil substances and present a uniform luster (surfaces shall not be cloudy). Surfaces shall present a uniform luster. Marble surfaces shall be cleaned with an untreated dampened dust cloth.

Mirrors, Pictures and Glass Surfaces (including atriums) - Surfaces shall be cleaned on both sides of all interior and plate glass, including spandrel glass, lobby glass, atrium glass entrances and vestibule doors. Surfaces shall be clean and free of obvious dirt, dust, smudges, or soil substances on both sides of the interior/exterior glass doorways (including push bars).

Window sashes, sills, woodwork/metalwork and other glass surroundings shall be wiped free of condensation and marks. All glass surfaces shall be maintained clean and free of dirt, dust, and water spots.

Seating – The Contractor shall be responsible for cleaning all upholstered and non-upholstered seating. The seating (interior and exterior) must be cleaned and free of soil, dirt, debris. Spot cleaning may be required.

Empty trash, smoking, recycling and shredding receptacles as needed during the day. Torn liners shall be replaced as necessary. Maintain containers free of markings, residue, and odor.

All trash, debris, and recyclable materials generated in and around the building shall be collected and moved to the designated areas. Bags of trash, debris or recyclable material shall not be left in the public areas.

Smoking Receptacles – Police and clean designated smoking areas as needed during the day to present a generally clean appearance.

Walls and baseboards shall be free of water splashes, and markings. Obvious signs of water spots, soil substances, dust, smudge marks, and other marking shall be removed from all surfaces. There shall be no cobwebs, accumulation of dust, or soil substances on walls.

Maintain window treatments (all types) free of dust, stains, odor and cobwebs. Clean and dust both sides of blinds and wash all types are treatments as appropriate.

HVAC: Heating, ventilation and air-conditioning (HVAC) systems are required to maintain a temperature level in order to maximize tenant satisfaction, typically a range of 68-72 degrees Fahrenheit year-round. These temperatures must be maintained regardless of outside temperatures during hours of operation. For further information see ASHRAE standard ANSI/ ANSI/ASHRAE 62-1999 - Ventilation for Acceptable Indoor Air Quality.

When concerns are raised by occupants concerning the temperature range, consideration shall be given to the tenants who occupy the space to provide a comfortable working environment.

If indoor air quality (IAQ) complaints arise the Contractor must promptly investigate and remediate the HVAC issue.

Air conditioning shall be maintained 24 hours a day, however, the thermostat shall have a set-back feature to maintain indoor moisture levels between 40% and 60% relative humidity.

Areas having excessive heat gain or heat loss, or affected by solar radiation at different times of the day, shall be independently controlled.

Toilet rooms shall be properly exhausted, with a minimum of 10 air changes per hour.

Acoustics: Insulation or noise abatement material to control noise from room to room

Ambient noise from mechanical equipment shall not exceed noise criteria curve (NC) 35 in accordance with the ASHRAE handbook in classrooms and breakout rooms as shown in Fig.

12, Chapter 32, of the 1984 System Volume ASHRAE handbook. Testing shall also be as recommended in the ASHRAE Handbook.

The Contractor will provide adequate insulation and noise abatement material inside the walls and above the ceiling to minimize the noise levels (room to room and exterior noises) throughout all buildings. This includes classrooms and breakout rooms. The required acoustical performance is such that any person speaking in a normal voice from any point in the occupied room can be heard readily by persons of normal hearing from any other point in the room without sound amplification. Ceilings and floor material should shield the room from outside, unwanted sound and at the same time contribute to excellent acoustics inside the room. This includes ceiling sections of the classroom sharing the operable walls. All doors and operable walls used for closure in any classroom area must have an STC rating required to meet the standard stated above.

Décor: The Contractor shall realize the psychological importance of "first impressions." This will be observed by a standardized décor that exhibits a uniform style, which includes furnishings, artwork, painting, carpet, etc., and by the use of but not limited to, crown molding, molding, tray ceilings, recessed lighting and accent lighting, etc. Interior and exterior building surfaces and styles must also provide a like new feel, incorporating the latest building construction materials and installation techniques. Also, building mechanical systems should be of high quality, energy efficient, and within their warranty life.

Building Aesthetics: Quality and appearance of building exterior and interior shall be well designed and maintained building(s) and in good condition. The exterior and interior of building(s) should project a professional, aesthetically pleasing appearance and be functionally designed for requirements. This includes, but is not limited to, landscaping, an attractive façade, secondary elevations, interior decorations, plants which project a comfortable environment. Building(s) will have only accesses to rooms from interior hallways. The building must be energy efficient with proper insulation in walls and appropriately insulated windows. The façade, downspouts, roof trim, and window casing are to be clean and in good condition. If not in one or more new or modern building(s), the space offered should be in a building or buildings that have undergone, or will have undergone by occupancy, first class restoration or adaptive reuse for all space with modern conveniences. If the restoration work is underway or proposed, then architectural plans must be submitted as part of the offer. Exterior lighting is required to ensure security of personnel egress of building.

If in a multi-story building, a tamper proof directory with lock shall be provided in the building lobby. The building floor plan directory will identify the room numbers and types of space.

Technology: Classrooms will be outfitted with the audio visual equipment and other technologies. It is beneficial to have an instructor station at the front of each classroom to be capable of controlling the lighting, projection screen, television, cable/satellite and all audio video equipment.

It is important to have the raceways and expansion capabilities to address changes in equipment and technology.

Life-cycle replacement of equipment is essential to ensure compatibility with other hardware and software, reliability, presentation & appearance, and updates to newer and faster processing speeds.

Equipment: The Contractor shall provide suitable passenger and freight elevator service to all the classroom and breakout room space not having ground level access. Service must be available 24-hours per day, seven days per week. FAA shall be given a minimum of 24-hour advance notice if the service is to be interrupted more than 1 hour for scheduled maintenance.

Layout (view/various configurations): Classrooms will be free from support posts, columns, beams or other obstacles and provide unobstructed views and with multiple configurations

Ceiling heights are important to maximize the viewing angle with large groups of participants.

The size of the classrooms and installation of operable walls is beneficial to allow for large groups and multiple configurations.

If equipped, the Contractor must provide personnel to open and close the operable walls throughout the building(s) as requested by the FAA representative.

An ideal classroom size for an average of 24-30 adult learners may be in the range of 38'x 38' to 40' x 40'.

Furniture: The Contractor must provide all labor, materials and replacement costs to repair or replace damaged contractor owned furniture. The contractor owned furniture will remain in serviceable condition, without scratches, gouges or chips on the surfaces, with an even staining and luster on the finish. The Contractor is responsible for all labor, materials and costs for repairing, replacing, storing, shipping, installing contractor owned furniture.

The Contractor must provide personnel to arrange for classroom set-ups changing room configurations (i.e., tables, chairs, other furniture, equipment, staging equipment, etc.). at the request of the FAA representative. The FAA representative will provide configuration instructions (verbal or written) or a diagram.

Life-cycle replacement program – The Contractor must have a life-cycle replacement program to ensure furniture serviceable, comfortable, and meets the standards defined above.

Chairs: The chair should have a seat back with lumbar support capable of both up–and– down and front-and-back adjustment. The seat back should provide support to both the lower back and the shoulders and enable the person to sit comfortably upright without slouching.

• To accommodate the height of the user, the chair height with respect to the floor should be adjustable.

• The seat pan should be capable of tilting and it should have a contoured or waterfall front. The front edge of the seat should curve away and down from the back of the person’s legs to promote circulation in the lower legs. Tilting transfers weight from your hips to your legs, encouraging normal back curve and reducing the pressure on the discs in the lower spine.

• The seat pan and backrest should be upholstered and cloth covered with a fabric that is breathable. Seat padding should not compress more than one inch when an individual is seated.

• The height of the armrests needs to be adjustable with respect to the seat pan.

Adjustable height arm rests relieve tension in the upper back, neck, and shoulders, by allowing the user’s arms and wrists to be in a parallel position. They also provide resting planes.

• To accommodate the breadth of the user’s lower torso, the office chair armrests should be capable of in and out adjustment and that adjustment needs to be independent of the seat pan.

• The chair should be capable of swiveling at least 360 degrees.

• To prevent the possibility of tipping, the chair should have five casters.

Classrooms: Classroom and breakout rooms are defined areas where FAA training will take place. Classrooms with breakout rooms are essential for the business operations at the training center. Classrooms will be outfitted with the audio visual equipment and other technologies. Classrooms will be free from support posts, columns, beams or other obstacles and provide unobstructed views and with multiple configurations (i.e., classrooms style, “U” shape, pods, etc.). Classroom walls will be insulated or feature noise abatement material to control noise from room to room.

Magnetic white board, tack board strips and poster hangers on all walls surrounding room are not required but beneficial for the delivery and display of job aids, course materials and course objectives.

The Contract will ensure the classrooms, breakout rooms, common areas are in conformance with the Architecture Barriers Accessibility Act & Standards as well as meet Agency approved reasonable accommodation request made by participants.

Tables: The surface will be smooth surface without scratches, gouges or chips on the surfaces, with an even staining and luster on the finish. All tables will have a modest panel. At student seating positions, table legs are to be tight to the corners for all table sizes, including 5’, 6’, 7’ or 8’ tables. Legs shall NOT be recessed blocking the participant’s sitting (leg) area. Table spacing will use a spacing distance front to back of 30 to 36” between table edges for sled or wheel based chairs, & 30” of width for each student position.

Tables must provide adequate space to participants, course materials and technology devices used for delivery. Participant chairs must be ergonomically designed and provide multiple adjustments (i.e. seat height, back support, armrest adjustment, etc.) for the participant.

Storage (size/proximity): Areas to store extra furniture, equipment and training materials for the training space making it quick and easy to access the equipment, furnishing and course materials.

Network Audio/Visual: Classrooms must have wired or wireless audio visual equipment. If wired, rooms must have numerous internet ports to accommodate the number of participants. If wireless, the routers must be able to accommodate the number of connections without degrading the connection speed or flow of the class instruction.

The classroom must have adequate internet access for support all learners simultaneously.

When using technology, it is important to consider the battery life of the devices or have adequate electrical outlets to supply power to the numbers of participants and device used in the classroom.

An audio system must be provided for the presentation of course material, training aids, video clips, and may be required for large group configurations.

Telecommunications: The Contractor must provide telephone service as shown below for the classrooms and breakout rooms.

Each phone line will be equipped with the following function and capabilities:

Push button operation Call hold Speaker option

The Contractor must furnish all labor and materials necessary to maintain both hardware and software of the phone system.

If necessary, the Contractor must provide, install, upgrade, and maintain cell phone reception equipment to ensure adequate cell phone coverage is available throughout the building(s).

Adequate coverage will be determined by the major cell phone service providers.

Seminar Room: The Contract must provide access to seminar room with the capacity to support up to 300 people. The seminars rooms must be well maintained, climate controlled, and appropriately decorated for a professional learning environment.

CLASSROOMS AND BREAKOUT ROOMS
Magnetic white board, tack board strips and poster hangers on all walls surrounding room are not required but beneficial for the delivery and display of job aids, course materials and course objectives.

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